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Posted by benbreen 10/23/2024

Post-postal: What did we lose when we stopped writing letters?(resobscura.substack.com)
68 points | 73 comments
OptionOfT 10/23/2024|
I am from the era of the beginning of emails. I wrote a couple of letters, but most of it was emails.

So I'm more impacted by the next thing. Going from email to chat. And I think it is absolutely horrible. Before, it used to be that one thoughtfully wrote down and email and sent it out. Now I am part of 2432 Slack channels in which each message can become its own thread and I (I wanted to capitalize it to emphasize that it is me, but it already is) am responsible for filtering out what is important to me.

When I dealt with emails I would get emails that weren't meant for me, but it was a whole different level of volume.

ddulaney 10/23/2024||
I find that for me, it’s the opposite. It’s very fast to scan a Slack channel and only dig into interesting threads. But I get CC’d on endless emails that aren’t meant for me, to the tune of dozens per day. And I don’t have any way to unsubscribe — I can mute a thread or a whole channel in Slack, but there’s no equivalent once I’m CC’d.
Symbiote 10/23/2024|||
Thunderbird can do this, although I haven't used it myself.

(And I realize not many people use Thunderbird for work.)

https://support.mozilla.org/en-US/kb/ignore-threads

adra 10/23/2024||
I just installed it today because I was tired of apple mails mandate that I must block remote files 100% if the time (forcing me to click each time I want to see "load remote content") or let every random email I receive and preview have user tracked remote content (or the zero click bad stuff..). Thunderbird is much better at making this a balanced approach that's works well for me!
1over137 10/24/2024||
MailMate is a great option on macOS.
DavideNL 10/25/2024||
Agree, it’s great. Only disadvantage: no “Dark mode” for email content.

Thunderbird has the Dark Reader addon, which is very nice…

vleaflet 10/23/2024||||
And there is always at least one person in email chain who puts their signature with company logo, custom fonts and colors to every single reply, making it annoying to try follow the conversation because my email client can't even parse the mess anymore.
crazygringo 10/24/2024||||
If you use Gmail, press m to mute a thread. That's the equivalent.

It's a godsend, I can't imagine an e-mail client without it.

llm_trw 10/23/2024||||
Sounds like you need an old school email client. May I suggest gnus?
jhbadger 10/24/2024|||
Many, many places (even academia, not just businesses) only allow Outlook to be used as an email client "for security" these days -- they actually go out of their way to disable POP and IMAP access and even use Microsoft's authentication system to get access. I've been using email for close to 40 years at this point, and I actually did use Emacs as my e-mail client in the 1990s, but that hasn't been possible anywhere I've worked for close to two decades at this point.
Symbiote 10/24/2024||
Thunderbird supports what Microsoft call "Modern Authentication" for MS365. I'm not sure if that's enough, or if the administrator can still block Thunderbird.
ddulaney 10/24/2024|||
Unfortunately, emails (at least in my context) are rich text, and they pretty frequently include images that I care about. I don't think gnus can handle that, given that it looks CLI-only.

But also, it looks like I'd have to do some substantial elisp work to get filtering, etc. working. This is starting to sound like way more work than hitting Ignore on a Slack thread. Maybe it's great once you get it set up, and assuming nobody sends you rich text where you care about the formatting?

sigseg1v 10/24/2024||||
For some reason the most annoying discussions I am in are not in channels but in "group direct messages". Lots of them have 5+ people and spam discussions that are completely unrelated to me. There is no leave button. Muting is problematic because they have no topic and in 2 months if the same person wants to message a group of people, it will reuse the same group DM for a different message (eg. one month it's about if we have pictures of dogs to share for the internal blog and the next it's info about something urgent from HR).
ddulaney 10/25/2024||
Oh gawd the worst. Where I work was acquired, so there’s a mixture of Slack and Teams. Because Teams threading sucks so much, people there get in the habit of doing everything in group DMs.

It’s as bad as emails.

hyggetrold 10/23/2024||||
Email filters me son.
ddulaney 10/23/2024||
OK maybe I don't know how to do this right. I do that for automated systems, but do you filter entire conversations? Like, I'm on some random email thread, and dozens of people are replying. Making a rule feels pretty heavyweight and isn't quick (at least in Outlook).
hyggetrold 10/24/2024||
If I have to, I have to - if it's going to persist for days, I don't want that noise.
Brajeshwar 10/24/2024|||
Filter all emails CC-ed to you—label them and mark them as read. You can go through them real fast on Fridays if you missed anything that needs your attention, but most do not (they cc-ed you). If you missed one and someone asked why, well, it was not addressed to you directly.

I hope this is an acceptable compromise.

makeitdouble 10/23/2024|||
> for filtering out what is important to me.

I see it going the way of the email: we have these optimistic "inbox 0" kind of veleity, but after a week most people understand their life will be eaten by email at that pace and just accept an overflowing inbox where they'll willfully ignore 99.9%, including legit communication if it doesn't hit the appropriate filter.

Ignoring 99.9% of what's happening in all the dozens of Slack channels is probably the way: if there was anything important it's up to the sender to make it clear and reach it's audience. That might not be the ideal way, but the reverse just won't work anyway.

ericmcer 10/24/2024|||
I like Slack because you are not responsible for any single message unless you are specifically called out in it. Emails were each little todos that sat in your inbox until you addressed them.

If you are feeling good you can engage in a spirited thread about some issue, but if you are having an off day you can just give it a quick read and move on.

eternityforest 10/23/2024|||
It's kind of the same issue that happened when everyone moved from forums to social media
euroderf 10/24/2024|||
At my last job I simply refused to go onto Slack, and I had an argument/gripe prepared whenever I was asked. Be nice about it, sound sensible about it, you might get away with it. Distraction is the enemy, Flow is the friend.
colechristensen 10/23/2024||
At the beginning of my career, I wrote emails. Nobody read them. I stopped.
euroderf 10/24/2024||
Possibly related: overuse of CC and BCC is a bad habit and puts people off.
decasia 10/24/2024||
I still write paper letters — about at the same rate as I write long epistolary emails, which is to say, more than monthly, but less than weekly.

People (in my friend circle anyway) really love to get paper letters. Precisely because they are now so rare. And because (I think) they carry the trace of someone's voice and concentrated thought in such a particular way. Some people write back more than others — I don't stress about that too much.

I guess my point is — you don't have to abandon something good just because most people do.

ramses0 10/24/2024||
Fellow letter-writers unite! Similar experiences, I've had the same positive feedback, and for some it's the first (only?) personal letter that they've ever received.

I loathed writing "thank you cards" for birthday gifts received, but in retrospect it was helpful and healthy to practice the process. Once you've written a few dozen, it gets easier.

Tips:

Make a list of your "ride or die" friends (paper, notecard, text file, todo app, whatever).

Make sure you have their addresses handy (ie: iOS contacts app).

Don't get hung up on special paper or pens (until you like doing it, and it becomes a hobby).

Keep a book/pad/clipboard/paperclip with: list, stamps, paper/pen.

I've printed off a "guidelines" sheet where I can put copy paper on top of it, but see through some thick black lines which keeps my writing mostly straight.

For the truly advanced: "Rolodex of pre-addressed envelopes"... either hand-addressed, printed, labels... who knows. I'm not there yet, but I've often gotten hung up where I write but don't send a letter for weeks/months because honestly it's easy to get distracted and there's generally no urgency to the letter/message.

...then just make it a goal to get through that list at least once per year. I'll often include a picture of the kiddos, or a travel photo, or best case would be a picture of time spent with them.

Universally appreciated, often un-reciprocated, but like you: don't stress much about it. People are busy, but it doesn't mean you can't do your part.

pixxel 10/24/2024||
> And because (I think) they carry the trace of someone's voice and concentrated thought in such a particular way.

I agree wholeheartedly.

xnyan 10/23/2024||
I was raised mormon and did my mormon mission 2007-2009 in Ukraine. We were not allowed to call anyone outside our family on christmas and mothers day, and we were limited to 1 hour a week for email, family only. We were allowed to write handwritten letters to anyone, so that's how I maintained my relationship to my then friend now spouse, about 2-3 times a month as our sole form of communication.

There are some very nice things about writing letters, but ultimately it makes communication more difficult compared to more modern options, and my experience letter writing left me much more appreciative of the alternatives we enjoy today.

callc 10/23/2024|
Wow that’s a lot of restrictions on your communications. Restricting people’s communication and separating them friends and family is what cults often do. Was there a good reason for this? Like cost of international calls in the 2000s?

Asking sincerely.

demosthanos 10/24/2024|||
Not OP, but also Mormon and served a mission with the same constraints.

The biggest reason for this was that the two-year mission is seen as the one window of your life when you dedicate all of your time to serving God. Before that and after that you live normally, but during that window you're as close as the LDS church gets to being part of a religious order of monks. You theoretically chose to go out there (though to be fair there's enough peer and parental pressure for young men that some don't feel there was a choice), and you're with a companion who also chose to serve. The concern was that too much time spent on communicating with and dwelling on home would distract you and your companion from that singular focus and waste the preciously short time that you have before you come home and get caught up in normal life.

Back in the 70s these constraints wouldn't have been a very big deal—most kids living away from home for college would have been in a similar boat, just less structured, and people expected communication across long distances to be slow and sporadic. Few would have paid for weekly long-distance calls in any case. But the church is pretty slow to change, so the rules stuck around longer than was likely healthy even as expectations around communication shifted with the advent of the internet.

At some point in the last 10 years they realized that the slow communication pattern is actually not healthy for kids who grew up with expectations set by smart phones, and the formal restrictions are all but gone from what I understand. We video called with my brother every week in 2017-2019, and many missionaries these days are on Facebook or similar daily.

freedomben 10/24/2024||||
In the case of cults, they are usually restricting your communication and separating you from friends and family because your friends and family will try to deconvert you and point out the insanity.

In the Mormon case, the family is (usually) highly supportive of the mission and our strong members of the church.

So I don't think this really lines up with cult-like behavior as much as it initially seems on the surface.

xnyan 10/24/2024||||
I'm no longer a mormon, and yes looking back I do think the treatment was culty.
throwaway918299 10/24/2024|||
You answered your own question. Mormonism is a cult.
syndicatedjelly 10/23/2024||
I think hand writing is still very important, but for entirely personal (and maybe selfish) reasons. One of the biggest motivators for me to learn new language scripts has been the joy in producing letters in a foreign script using my own hand. Handwriting has a deep link within the mind to a number of important language areas, and is probably wired through completely different pathways than keyboard typing. Not to say one is better than the other, ultimately it’s all about communication. But just like some people prefer to draw by hand, I still prefer taking notes and writing my thoughts down by hand first.
dougb5 10/23/2024||
Arcade Fire did a good job capturing this wistfulness in "We Used to Wait" from 2010. Recommended: https://www.youtube.com/watch?v=Rs11Bp1RkpU
strict9 10/24/2024||
Thanks for that reminder.

Waiting has the side effect of making the perception of time go by slower.

I remember how when first taking digital photos around 2010 I noticed that I remembered very little and time seemed to fly by because I was looking at a screen the whole time (on the back of a camera).

And today we're all looking at bigger screens all the time in every place and have more photos than ever. And time seems to go by faster.

That, as well age. That does it too.

meowster 10/24/2024|||
They also made a cool website where you could type in your address and it would use Google Satellite and Street View images to make a personal music video. HN discussion from when it came out:

https://news.ycombinator.com/item?id=1646703

brailsafe 10/24/2024||
and to ironically bring it back around to tech, there was this Chrome Experiment that's totally worth trying on a desktop/laptop browser and is centered around that song. (it's from before https everywhere, but safe, also enable popups)

http://www.thewildernessdowntown.com/

Because the chrome experiment was my first exposure to the song, I'll occasionally find myself walking home in the middle of the night, and will play the song on my phone speaker.

abound 10/23/2024||
I built (but never released) a project for this: an end-to-end encrypted "slow" chat app, where you'd send long-form rich-text letters to friends and they'd take a configurable amount of time to deliver, backed either just by client business logic or optionally with timelock encryption (this one [1], not this one [2]).

I've been meaning to clean it up and open source it.

[1] https://eprint.iacr.org/2023/189

[2] https://people.csail.mit.edu/rivest/pubs/RSW96.pdf

tosmatos 10/24/2024||
There is an app called Slowly [0] that kind of does that, you send open letters and people can respond to you. They take time to arrive, the longer you physically are from each other, the longer they take.

I've found it very cool, got a few responses to my open letter and responded to some letters. People were cool and writing long form stuff is great. Unfortunately I struggle to have a long term relationship through this, I feel too shallow. But the experience has been great.

[0] https://slowly.app/

WaitWaitWha 10/24/2024||
I travel extensively. I write postcards from every new location to my family. I often have to purchase postage stamps and postcards at airports because finding them outside of the airport is surprisingly hard.

It warms my heart when I get back and my grandchildren show them off to me.

I suggest you start this tradition if you travel often.

NaOH 10/24/2024||
I’m old enough to have written letters before email was available. Even so, the combination of having first gotten a computer at the same time as when school started expecting lots of written work and the ensuing proliferation of computers has meant my typing speed and written thoughts work at comparable speeds.

I am a physically slow writer and haven’t spent enough time doing that to align that pace with the rate thoughts come to mind when writing by hand. I do have friends with whom our email exchanges are like letters in terms of length, thoroughness, and being text-only. At random times I send a reply by postal mail instead of email. Maybe I do this a half dozen times or so per year.

I do write the letter on a computer before writing it out by hand. That’s because of the aforementioned thinking rate-to-writing rate being so far apart. Of course it takes extra time on my end, but I appreciate how I see my thinking differently when re-writing it by hand. And everyone I know enjoys getting a letter (or even a postcard) in the mail. People find pleasure in personal mail showing up, rather than bills and unsolicited stuff, and there’s an ineffable, intimate pleasure in holding and reading the handwriting of someone you know.

There are a number of things like this I periodically do, trying to be a little more analog. Maybe analog is better, I’m not really out to propose or determine that. At the least, these acts bring a pleasant disruption, typically for sender and recipient, just because they’re outside what we’re accustomed to experiencing.

scherlock 10/23/2024||
FWIW, many sleep away camps still rely on letter writing. My daughter left with a stack of pre-stamped envelopes and a pad of paper. She enjoyed writing and receiving letters.
AStonesThrow 10/23/2024|
It's interesting, because I just finished viewing her, starring Joaquin Phoenix as a lonely fellow who makes his living writing letters. Theodore Twombly writes letters on the behalf of clients. He writes heartfelt love letters, letters from daughter to father, letters to bridge the distance for friends.

And of course, the premise of the film is that he installs an AI OS and falls in love with the disembodied Assistant voice, Samantha. And [spoiler alert], Samantha's parting gift to Theodore is that she arranges to have his letters published as a bona fide book by a real book publisher, because this is the best way she found to honor him and his work. It's really touching that this ephemeral AI without a body should reach into the physical world that Theodore inhabits in this way.

shiroiushi 10/24/2024|
I haven't seen it, but everything about that movie sounds completely unrealistic, like some sort of alternate-reality sci-fi.
throwaway918299 10/24/2024||
We are careening toward that future at a record clip. Maybe not the ending…but the AI girlfriends are already here.
shiroiushi 10/24/2024||
Again, I haven't seen the movie, but I did read about it long ago when it first came out: I thought one of the premises was that computer screens don't exist (or are rarely used), and people only talk to their computers (or AI assistants). To me, that makes no sense at all, because speech is a vastly less efficient form of information transfer that anything visual.
AStonesThrow 10/24/2024||
Yeah, it was fairly unrealistic. It was set in "near-future Los Angeles" and the skyline was often a prominent feature. The wardrobes and color palettes were sort of drab, 1970s, though.

Computer screens were downplayed a lot. Theodore did work at a screen to write his letters, although they were ultimately committed to real paper. "Samantha", his AI girlfriend OS, seldom appeared on a screen after her initial setup. He wore an earpiece, and he carried a little "flip box" with a camera in it, so that Samanatha could experience reality while riding in his pocket.

He essentially had full-time two-way verbal contact with Samantha. When he was lying in bed, he would converse with her, and his earpiece was always noticeable. She had no avatar, no image on-screen. (They actually recast "Samantha"'s voice in post-production.)

I think this aniconic treatment was helpful in reinforcing just how unreal Samantha was. She ends up leaving him and disappearing with all the other AIs. Yet, she never had a tangible presence to him at all.

But I believe that it was realistic enough in depicting a parasocial relationship between a fundamentally lonely guy and his "pet AI" system. Surely this sort of thing will happen all the time. It already does. Perhaps the unreal part was how he reverts to tangible human connection for the very ending of the film. Will it last for him?

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