Posted by retskrad 2 days ago
This idea that customers want AI is like saying that customers want applications written in Python. Why would they care what's behind the curtain?
Amazon Rufus, for example, falls into this category and it's hard to even remember to engage with it. On the other hand, Amazon is happy to serve me absolute trash search results.
What most people probably want is an AI that can, for example, help organize their calendar transparently. Have a meeting coming up with a client? What if the AI can use tools to go find the latest info about the client? Check their LinkedIn, check their X, check their blog, research their company, give you a tear sheet on topics to discuss based on this in the calendar notes. If a user has to directly interact and instruct the AI, it feels like it defeats the purpose.
Here's my write-up alongside some interesting dataviz : https://picked.arnaud.at/news/smartphone-data-science
Life isn’t just driving around taking filtered selfies and finding friends faces in albums.
If phones didn’t suck, advanced functions would already be there without “ai”. But they lack any sensible integrations beyond the marketed scenes where clueless people are playing particular job, live and hobby moments.