Posted by ivewonyoung 4 days ago
A closer competitor to Radio Shack was Fry's Electronics, which also located their stores on non-prime real estate, but their infamously bad customer service [1], embezzlement losses, and poor inventory choices doomed them.
[1] - shout out to the Fry's employee at the Freemont location who got in a huffy fit when I decided that the price for an oscilloscope probe was too high, and tried to argue with me and say he couldn't remove the item when I wouldn't insert my card to pay for it. Really A+ attitude there bud.
Radioshack's were everywhere once upon a time. As things became less repairable and less repaired, the components racks gradually shrank and the stores pivoted to selling a variety of other electronic junk: video games, cell phones, toys, etc.. Their prices were consistently higher than the competition and what they stocked was frequently of low quality.
In the early 2000's the Canadian franchises were bought out, and re-branded as "The Source". I asked a store manager why they'd turned their back on such a well recognized brand for "The Source", and he told me that the Radioshack brand was indeed well known, but associated with junk and high prices. I couldn't argue with that. They kept selling the same stuff at the same prices and quickly earned the same reputation Radioshack had. By this point the components racks were long gone and they were no longer even a good place to find adapters, cables, etc.. Somehow, "The Source" stores continued to persist.
Last year, they closed a significant chunk of their stores and re-branded again as "Best Buy Express". I haven't bothered to go into one since this happened but, if they're selling Best Buy's stock at Best Buy prices, it should be a distinct improvement despite the loss of identity.
Back when Radioshack re-branded to "The Source" I felt like some piece of my childhood had been lost, but Radioshack had already ceased to be Radioshack by that point, in Canada at least. "The Source" was always one of the stores you just walked past. I doubt anyone will miss them.
> Before he passed away, she said he was incredibly impressed with her growth.
> “Last year, (Michael King) informed me, ‘I can’t give you the title because you didn’t go to college, but you do a heck of a good job repairing things and fixing it and taking care of people,’” Henning said.
All that hard work and nothing but a verbal compliment, no wonder no one in retail cares anymore.
If the chain simply focused on it's hobbyist roots, got into 3d printing, and tried to be a physical store for something like Adafruit, partnered with like Mark Rober or something, maybe pick up some other esoteric hobbies, they'd be thriving.
Interesting that it should have lasted so long in Maryland, and that the last store should be in Prince Frederick (a town I never heard of). It seems to me that thirty years ago I spent a lot of time at a Wheaton, Maryland, Radio Shack