I have only had very few incident with ill-behaved passengers, and none that escalated. Ill passengers is a different story, especially on longer flights! With no hard data to back this up, I think that medical emergencies are probably the most common form of abnormal event that we encounter.

On the long flights where we carry more than two pilots, we have allocated break time away from the cockpit. During those breaks, you can do whatever you like (sleep, watch a film, read a book, etc). I tend to try to sleep on the plane, but I always bring my laptop on trips to work on projects while downroute. Especially on west-coast trips with the 8 hours timezone change, I am usually awake at 2am which is great for being productive!

Thank you!

That flight was the return from Tokyo (RJTT) to London (EGLL). Due to the closure of Russian airspace, the outbound flight is longer than pre-war as we fly over Turkish airspace. Due to the wind patterns, it is almost always longer flying westbound, so we usually fly east both ways.

In this case, the weather at one of the ETOPS alternates that we use (Shemya, https://en.wikipedia.org/wiki/Eareckson_Air_Station) was out of limits, so we had to fly back Westbound with the associated headwind and longer flight time.

Slightly biased, but right now I am really enjoying the A350!

There are a few "gadgets" that really improve the QoL for pilots (moving map on the ground, camera in the tail for taxiing on the ground, much improved safety systems for situations like blocked pitot tubes, etc).