Posted by 12_throw_away 1 day ago
Mandate productivity, mandate quality; the tools will be adopted if they are sharp.
But elevating the way work is performed above the work itself? Weird.
The article says that explicitly: customers have complained about the quality of the work. The business owners view unhappy customers as a threat to their business, and so have introduced automation to make product quality higher and more even. The workers are unhappy because they don't want to be automated away and resent the implication that their artisanally hand-crafted articles aren't good enough. This is a very old story that's been going on for hundreds of years. There's nothing special about it.
This is LexisNexis requiring all of their workers run their output through a censorship machine to comply with the whims of the current administration. It has zero benefits to the workers so of course they have to mandate it
For instance, if you "just" look at abortion, trans rights, and immigration, you may assume the two parties in america present diametrically-opposed groups of people (...which is even itself quite debatable). But this is only because the two parties don't differ much (or at least, don't bother to platform enough to evaluate) on most topics politics could be about.
"Narrative" in this context is more like "attempting to steer the current discourse by making connections among things and positioning them as part of a coherent story", which can be positive (if the result is accurate and reasonable and helps people better understand what's going on) or negative (if it's spin or manufacturing consent). It's "narrative" to say "you should be afraid of X, it's the cause of all your problems". It's also "narrative" to say "here are the five different things we're currently doing to improve Y, and how they tie together into a coherent picture".
Also, bias would be easier to deal with if it were always "lying", or if it advanced a coherent position. It's much broader than that.