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Posted by stuartmemo 10/31/2025

Claude outage(status.claude.com)
159 points | 186 comments
sometimes_all 10/31/2025|
It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

danielbln 10/31/2025|
I spend 10h/day in Claude Code and I don't remember the last time it was unavailable to me, maybe a couple of months ago? I suspect this is highly dependant on location and timezone, but at least from within Central Europe it has been smooth sailing (apart from this morning...)
SOLAR_FIELDS 11/1/2025|||
Stability has seen a marked improvement since summer. I used to regularly get 429 error codes multiple times per session. Lately it’s been quite awhile since I’ve had it error out or silently exit the chat with no response. I don’t usually code at the peak times though, when it does go down its usually morning time in USA when all of the Europeans are still using it too.
anonzzzies 11/1/2025||||
Same, it has been stable mostly. Becsusr of the instability before, we have our own scripts protecting it so it continues after failure, for several different failures.
nojs 10/31/2025||||
Same. It used to go down all the time but the past couple of months it’s been very stable.
dfsegoat 10/31/2025|||
Very similar usage duration / window for me (US Pacific) - no availability issues.
CapsAdmin 10/31/2025||
I didn't even know they had a status page. Claude (with pro subscription) is often so unreliable with regards to connectivity and performance that I'm looking for something more predictable.

It randomly fails halfway through a response, sometimes very slow to start, hangs for long periods during a response, and so on.

The Claude chat interface can also slow down with long sessions. I sometimes use Claude code which is better, but I'm not a huge fan of terminal interfaces. I'm aware of third party frontends, but I believe those require api access which I don't like for personal use.

swader999 10/31/2025||
My go to is "are you stuck" for some reason that seems to snap it awake, it feels like it takes offense to the question and gets back on track.

On a side note, I'm anthropomorphising too much, gonna have to upgrade and get some top rate therapy...

CapsAdmin 10/31/2025|||
Well that has happened sometimes, I usually say continue.

But what I meant was that the whole response completely disappears. Sometimes the text I wrote previously is pasted back into the text input, but sometimes it's not.

I have this habit of copying my prompt in case it happens.

pimeys 10/31/2025||||
Snaps awake from the sleep and starts talking about how they used to wear onions on their belt.

I love it when they take an offense.

huflungdung 10/31/2025|||
[dead]
verdverm 10/31/2025|||
> I'm looking for something more predictable

Google & Gemini, that's where I went due to Anthropic's inability to run reliable production workloads

siva7 10/31/2025|||
Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App. Claude and Chatgpt are way more reliable.
SXX 10/31/2025|||
It almost never fails via AI Studio though. Also I doubt fails you see really have anything to do with LLM itself, capacity or backend.

It's just Google own UIs and apps are almost comically bad.

siva7 10/31/2025|||
I use Gemini over web app and mobile app. Both are very unreliable. Anthropic and openai don't have more resources than google but still get it right most of the time - the quality of product development is not even in a similar league
fakedang 10/31/2025||
Gemini is much much better using AI studio though.

And no, Claude sucks ass. It's like Anthropic does not want to make money. For a company that's targeting enterprise customers, they are totally unprepared. Like forget customer support, they can't even sell properly. They brag about insane capabilities on the Max plan but good luck trying to buy that on a team plan with company billing.

Even if OpenAI doesn't have the best model, at least they know what to do to make money.

TexanFeller 10/31/2025|||
My theory, beyond their organizational incentive issues, is that Google’s UIs are so pathetically bad because the company is so gung ho about “web first”. The web is a wonderful thing, but it’s set UI development back by decades.
uxcolumbo 11/1/2025||
Can you give some examples?

What would have improved UI development instead?

mikelevins 11/1/2025||
I think the decline in UI quality is real, but I don't think the web takes all of the blame. The blame that it does take is due to a sort of mixed bag of advantages and disadvantages: web technologies make it quicker and easier to get something interactive on the screen, which is helpful in many ways. On the other hand, because it lowers the effort needed to build a UI, it encourages the building of low-effort UIs.

Other forces are to blame as well, though. In the 80s and 90s there were UI research labs in indistry that did structured testing of user interactions, measuring how well untutored users could accomplish assigned tasks with one UI design versus another, and there were UI-design teams that used the quantitative results of such tests to deign UIs that were demonstrably easier to learn and use.

I don't know whether anyone is doing this anymore, for reasons I'll metion below.

Designing for use is one thing. Designing for sales is another. For sales you want a UI to be visually appealing and approachable. You probably also want it to make the brand memorable.

For actual use you want to hit a different set of marks: you want it to be easy to learn. You want it to be easy to gradually discover and adopt more advanced features, and easy to adapt it to your preferred and developing workflow.

None of these qualities is something that you can notice in the first couple of minutes of interacting with a UI. They require extended use and familiarization before you even know whether they exist, much less how well designed they are.

I think that there has been a general movement away from design for use and toward a design for sales. I think that's perfectly understandable, but tragic. Understandable because if something doesn't sell then it doesn't matter what its features are. Tragic because optimizing for sales doesn't necessarily make a product better for use.

CapsAdmin 11/3/2025|||
If a large company is making a utility cares, they'll have a ux person/s, sometimes part of a design team, to make sure things are usable.

But if you're really big, you could also test in production with ab testing. But as you said, the motivation tends to be to get people to click some button that creates revenue for the company. (subscribe, buy, click ad)

Somewhat related to this, the google aistudio interface was really pushing gdrive. I think they reduced it now, but in the beginning if you wanted to just upload a single file, you had to upload it to gdrive first and then use it.

There was also some annoying banner you couldn't remove above the prompt input that tried to get you to connect to gdrive.

uxcolumbo 11/1/2025|||
Yes true. It's basically form over function and it's not just limited to Web UIs.

Windows 11, iOS7, iOS26 are just some example of non Web UIs, which focused first on optimizing for sales, i.e. making something look good without thinking about usability implications.

Fortunately usability testing is still pretty much a thing. Good articles here: https://www.nngroup.com/search/?q=usability+testing

nurettin 10/31/2025||||
For me it isn't the API timeouts, but tool calls to update files fails most of the time.
cpursley 10/31/2025|||
Gemini is embarrassingly bad. It outright doesn’t work. I mean, it actually goes out and does stuff but it’s 100% of the time random. Even third-party forks of it work better (like Qwen Code), which is just wild.
ladidahh 10/31/2025||
https://marketplace.visualstudio.com/items?itemName=anthropi... , they have their own plugin for vscode that might fit your use case
fainpul 10/31/2025||
This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

efsavage 10/31/2025||
Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't.

"Well, what do you do when the power goes out?", he asked.

"I go home, just like you would.", I said with a smile.

He paused for a moment and nodded, "you know, you're absolutely right".

fainpul 10/31/2025||
Nice story. I guess it can be looked at as some sort of parable. But if I take it literally: I never had a power outage at work, but SAAS downtime happens every year (probably multiple times).
DANmode 11/2/2025||
Make sure you have enough vRAM around for the local models!

or, take the brief, unscheduled break.

Most corporate cultures need it ;]

mewpmewp2 10/31/2025|||
Non-serious answer: I'll go for a walk.

Serious answer: I can write code manually, but it feels like a waste of time. I'll just go for a walk to synthesize my ideas if a service was down, and I don't think not writing actual code for a day is a huge problem. So focus on health and maybe even talk to humans.

erikbye 10/31/2025|||
Doubtful all services are ever down simultaneously, either way:

What do devs do when Github or Gitlab is down?

AWS? GCP? Azure?

Or whatever Atlassian product they're using.

Plus, most devs do a bit more than just produce lines of code.

rvz 10/31/2025|||
> This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

Even the engineers at these AI companies can't use these LLMs to fix an outage when there is one. Especially SREs.

But if one has to just sit there and "wait" for the outage to subside then perhaps the kitchen timer just went off and declared that these "developers" are cooked.

mayhaps 10/31/2025|||
As a technical ... I don't know what to call myself anymore; not a product manager but not a developer nor engineer.

The answer: audibly swear out loud.

Aeolun 10/31/2025||||
Claude/codex herder.

They’re like sheep, but a bit smarter.

mewpmewp2 10/31/2025||
I'm calling myself Vibe Director.
_DeadFred_ 10/31/2025|||
Wetware interface. You are the wetware interface between the company and the AI it uses.
ares623 10/31/2025|||
Even worse the on-call folks who need to do recovery but need an LLM to do it, but surprise they are both on the same cloud provider.
jasonvorhe 10/31/2025|||
If they're smart, they just switch to ppq.ai or an openrouter provider where they can purchase prepaid tokens from various providers with many alternative models available.
cjr 10/31/2025|||
Switch to codex? :)
uh_uh 10/31/2025||
Exactly, these agentic coding tools which operate on your codebase present on your own disk are a lot more fungible than most SaaS.
fragmede 10/31/2025|||
Use Qwen3/other locally via lm-studio.
block_dagger 10/31/2025|||
Same as if GitHub were down over the last decade.
jvidalv 10/31/2025|||
Prepare the prompts for the features.
jstummbillig 10/31/2025|||
What do most people do, when the power goes out?

We usually try to figure out how to build reliability/redundancy in step with what we require to function as a society under most circumstances without taking outsized losses.

When things go worse than anticipated, we take the hit, try to recover and maybe learn to strengthen the system afterwards. I would rate us roughly okay-ish at that, mostly because I don't know what to compare it to, since we are the only species to do it at this level to my knowledge.

askl 10/31/2025|||
Grab a coffee and wait.
phgn 10/31/2025|||
Use another AI tool :D
cpursley 10/31/2025|||
I mean, same thing when other web services are down. Try updating your packages without a web connection...
roman_soldier 10/31/2025||
Switch to Grok or vice versa (I have Pro on both), or use any one of the other free tier LLM's (Gemini, ChatGPT etc)
bachittle 10/31/2025||
Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.
esperent 11/1/2025|
I signed up for a Claude Teams account last week. File uploads were not working anywhere - web, desktop, Android app. As soon as I switched over to a personal account they worked again. Switch back to Team account, broken again with just a cryptic 404 error popping up.

They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.

I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.

belevme 10/31/2025||
OAuth handshake still gives internal server errors when you try to /login from Claude Code
AgentK20 10/31/2025||
Still seeing issues on the OAuth flow despite a "a fix [having] been implemented". Looks like whatever happened probably trashed the session database since it's forcing Claude Code to re-auth.
sometimes_all 10/31/2025||
It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

jimkleiber 10/31/2025||
Login on claude.ai seems to be back online, but login through Claude Code via OAuth is still down for me. So I'm twiddling my thumbs.
belevme 10/31/2025||
My auth token expired and when I type /login in Claude Code it leads me to a webpage showing:

OAuth Request Failed Internal server error

adamhurl 10/31/2025||
This has 100% ruined my morning! -_- I tried many different ways to get in, I'm using claude in terminal in cursor.

Fix for me: Hopefully will work for you guys too, I logged out of claude, restarted cursor, used the anthropic console login method instead of normal login, when you click the link it gives you an option to signin with chat credentials instead, there it did not work, I pressed the link given in claude a few times and kept trying, finally I was given a pastable code, this took a while to be accepted in terminal but now is logged in.

hope it works for someone else aswell!!

lucode 10/31/2025||
tried, not working for me...
adamhurl 10/31/2025||
Damm... Sorry to hear it, I was watching console during my attempts, see many errors on multiple attempts, the one that worked did not show any console error logs on the working attempt if that helps
lucode 10/31/2025|||
they marked as resolved but is not Resolved This incident has been resolved. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Update We are continuing to monitor for any further issues. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Monitoring A fix has been implemented and we are monitoring the results. Posted 1 hour ago. Oct 31, 2025 - 09:46 UTC Identified The issue has been identified and a fix is being implemented. Posted 2 hours ago. Oct 31, 2025 - 09:30 UTC Update We are continuing to investigate this issue. Posted 2 hours ago. Oct 31, 2025 - 09:25 UTC Investigating We are currently investigating this issue. Posted 2 hours ago. Oct 31, 2025 - 09:17 UTC This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com). https://status.claude.com/incidents/s5f75jhwjs6g
rgazeredo 10/31/2025|||
Until it's back up and running, something I did that worked for me was access the web version of Claude Code, link the repository there, and ask them to implement something. After they implemented it, they enabled the option to click the "Open in CLI" button, allowing me to use Claude Code CLI from the terminal again.
mr_mitm 10/31/2025|||
And it's expiring a lot lately. I used to go weeks without it expiring, yesterday it expired twice in one day.
Mariancbn 10/31/2025|||
I just managed to log in to claude code. You have to spam the login when you recive the screen with authorize press on it multiple times. you will recive errors than try again i have tried like 70 times and it started finnaly
epop 10/31/2025|||
it worked for me as well, thanks
lxs3 10/31/2025|||
haha worked for me!
woodpanel 10/31/2025|||
This is the day I decided to finally sign up and use claude-code - and then I'm greeted with this exact page. Gahhh!
Mariancbn 10/31/2025||
welcome
vinkamath 10/31/2025|||
Still down for me. Anyone got a workaround?
Mariancbn 10/31/2025||
Nope only with cursor for the moment
phgn 10/31/2025|||
Related question: why does Claude Code need a new auth token very few days?? It's so annoying.
idonotknowwhy 10/31/2025|||
Ah so it's not just me. What's a good backup these days? Gemini? GLM?
Mariancbn 10/31/2025|||
try cursor with auto its more stupid but does the work
idonotknowwhy 10/31/2025||
Ended up going with Z.AI because it's a drop-in replacement. Back in business for now.
Mariancbn 10/31/2025||
you can use it in terminal?
idonotknowwhy 10/31/2025||
Yeah, I'm using it with Claude Code. It continued where I left off as well (using the `--resume` flag)

It's not as smart as Opus by the way. Seems to match Sonnet.

Edit: See here, they've got an anthropic-compatible endpoint for this purpose - https://docs.z.ai/devpack/tool/claude

lxs3 10/31/2025|||
[dead]
gurupak 10/31/2025|||
Same here, happed after updaing claude code to 2.0.30 today.
numiko 10/31/2025|||
Same with me, is smth happened with claude?
mmaher 10/31/2025|||
how long that outing is gonna take ! it's been like an hour!
Mariancbn 10/31/2025|||
Same error i think they still have problems i have tried multiple accounts
mmaher 10/31/2025|||
it works for me now
lucode 10/31/2025|||
same here, and I had a lot of work to do....
rjbernaldo 10/31/2025|||
happening to me as well right now
cache4gold 10/31/2025|||
+1
3stripe 10/31/2025|||
same problem here
heheokok 10/31/2025|||
same for me
Damien-BGMUK 10/31/2025|||
Same here, paying £90 for a subscription I can hardly use FFS
balgolerodev 10/31/2025|||
Same shit.. paying 200 a month for nothing - just cancelled.
xjbs 10/31/2025|||
same here
numiko 10/31/2025|||
same here
wabble 10/31/2025|||
same
sanjay3129 10/31/2025|||
same here
louisxsheid 10/31/2025|||
same
jvlobo 10/31/2025|||
same...
mmaher 10/31/2025|||
same
hiflex_ 10/31/2025|||
same here
fuckantropic 10/31/2025|||
same.. bye antropic
d0u 10/31/2025|||
same here
szx3322 10/31/2025|||
[dead]
vinob 10/31/2025||
[dead]
tooa 10/31/2025|
Claude will return soon Claude is currently experiencing a temporary service disruption. We’re working on it, please check back soon.

https://status.claude.com/

1dom 10/31/2025|
Wow, that is a lot of not-green for a 30 day status page.
johnisgood 11/1/2025|||
At least they are honest / transparent about it.
viaoktavia 11/1/2025|||
[dead]
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