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Posted by stuartmemo 6 days ago

Claude outage(status.claude.com)
159 points | 186 comments
sometimes_all 6 days ago|
It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

danielbln 5 days ago|
I spend 10h/day in Claude Code and I don't remember the last time it was unavailable to me, maybe a couple of months ago? I suspect this is highly dependant on location and timezone, but at least from within Central Europe it has been smooth sailing (apart from this morning...)
SOLAR_FIELDS 5 days ago|||
Stability has seen a marked improvement since summer. I used to regularly get 429 error codes multiple times per session. Lately it’s been quite awhile since I’ve had it error out or silently exit the chat with no response. I don’t usually code at the peak times though, when it does go down its usually morning time in USA when all of the Europeans are still using it too.
anonzzzies 5 days ago||||
Same, it has been stable mostly. Becsusr of the instability before, we have our own scripts protecting it so it continues after failure, for several different failures.
nojs 5 days ago||||
Same. It used to go down all the time but the past couple of months it’s been very stable.
dfsegoat 5 days ago|||
Very similar usage duration / window for me (US Pacific) - no availability issues.
CapsAdmin 6 days ago||
I didn't even know they had a status page. Claude (with pro subscription) is often so unreliable with regards to connectivity and performance that I'm looking for something more predictable.

It randomly fails halfway through a response, sometimes very slow to start, hangs for long periods during a response, and so on.

The Claude chat interface can also slow down with long sessions. I sometimes use Claude code which is better, but I'm not a huge fan of terminal interfaces. I'm aware of third party frontends, but I believe those require api access which I don't like for personal use.

swader999 5 days ago||
My go to is "are you stuck" for some reason that seems to snap it awake, it feels like it takes offense to the question and gets back on track.

On a side note, I'm anthropomorphising too much, gonna have to upgrade and get some top rate therapy...

CapsAdmin 5 days ago|||
Well that has happened sometimes, I usually say continue.

But what I meant was that the whole response completely disappears. Sometimes the text I wrote previously is pasted back into the text input, but sometimes it's not.

I have this habit of copying my prompt in case it happens.

pimeys 5 days ago||||
Snaps awake from the sleep and starts talking about how they used to wear onions on their belt.

I love it when they take an offense.

huflungdung 5 days ago|||
[dead]
verdverm 5 days ago|||
> I'm looking for something more predictable

Google & Gemini, that's where I went due to Anthropic's inability to run reliable production workloads

siva7 6 days ago|||
Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App. Claude and Chatgpt are way more reliable.
SXX 5 days ago|||
It almost never fails via AI Studio though. Also I doubt fails you see really have anything to do with LLM itself, capacity or backend.

It's just Google own UIs and apps are almost comically bad.

siva7 5 days ago|||
I use Gemini over web app and mobile app. Both are very unreliable. Anthropic and openai don't have more resources than google but still get it right most of the time - the quality of product development is not even in a similar league
fakedang 5 days ago||
Gemini is much much better using AI studio though.

And no, Claude sucks ass. It's like Anthropic does not want to make money. For a company that's targeting enterprise customers, they are totally unprepared. Like forget customer support, they can't even sell properly. They brag about insane capabilities on the Max plan but good luck trying to buy that on a team plan with company billing.

Even if OpenAI doesn't have the best model, at least they know what to do to make money.

TexanFeller 5 days ago|||
My theory, beyond their organizational incentive issues, is that Google’s UIs are so pathetically bad because the company is so gung ho about “web first”. The web is a wonderful thing, but it’s set UI development back by decades.
uxcolumbo 5 days ago||
Can you give some examples?

What would have improved UI development instead?

mikelevins 4 days ago||
I think the decline in UI quality is real, but I don't think the web takes all of the blame. The blame that it does take is due to a sort of mixed bag of advantages and disadvantages: web technologies make it quicker and easier to get something interactive on the screen, which is helpful in many ways. On the other hand, because it lowers the effort needed to build a UI, it encourages the building of low-effort UIs.

Other forces are to blame as well, though. In the 80s and 90s there were UI research labs in indistry that did structured testing of user interactions, measuring how well untutored users could accomplish assigned tasks with one UI design versus another, and there were UI-design teams that used the quantitative results of such tests to deign UIs that were demonstrably easier to learn and use.

I don't know whether anyone is doing this anymore, for reasons I'll metion below.

Designing for use is one thing. Designing for sales is another. For sales you want a UI to be visually appealing and approachable. You probably also want it to make the brand memorable.

For actual use you want to hit a different set of marks: you want it to be easy to learn. You want it to be easy to gradually discover and adopt more advanced features, and easy to adapt it to your preferred and developing workflow.

None of these qualities is something that you can notice in the first couple of minutes of interacting with a UI. They require extended use and familiarization before you even know whether they exist, much less how well designed they are.

I think that there has been a general movement away from design for use and toward a design for sales. I think that's perfectly understandable, but tragic. Understandable because if something doesn't sell then it doesn't matter what its features are. Tragic because optimizing for sales doesn't necessarily make a product better for use.

CapsAdmin 3 days ago|||
If a large company is making a utility cares, they'll have a ux person/s, sometimes part of a design team, to make sure things are usable.

But if you're really big, you could also test in production with ab testing. But as you said, the motivation tends to be to get people to click some button that creates revenue for the company. (subscribe, buy, click ad)

Somewhat related to this, the google aistudio interface was really pushing gdrive. I think they reduced it now, but in the beginning if you wanted to just upload a single file, you had to upload it to gdrive first and then use it.

There was also some annoying banner you couldn't remove above the prompt input that tried to get you to connect to gdrive.

uxcolumbo 4 days ago|||
Yes true. It's basically form over function and it's not just limited to Web UIs.

Windows 11, iOS7, iOS26 are just some example of non Web UIs, which focused first on optimizing for sales, i.e. making something look good without thinking about usability implications.

Fortunately usability testing is still pretty much a thing. Good articles here: https://www.nngroup.com/search/?q=usability+testing

nurettin 5 days ago||||
For me it isn't the API timeouts, but tool calls to update files fails most of the time.
cpursley 5 days ago|||
Gemini is embarrassingly bad. It outright doesn’t work. I mean, it actually goes out and does stuff but it’s 100% of the time random. Even third-party forks of it work better (like Qwen Code), which is just wild.
ladidahh 5 days ago||
https://marketplace.visualstudio.com/items?itemName=anthropi... , they have their own plugin for vscode that might fit your use case
fainpul 6 days ago||
This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

efsavage 5 days ago||
Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't.

"Well, what do you do when the power goes out?", he asked.

"I go home, just like you would.", I said with a smile.

He paused for a moment and nodded, "you know, you're absolutely right".

fainpul 5 days ago||
Nice story. I guess it can be looked at as some sort of parable. But if I take it literally: I never had a power outage at work, but SAAS downtime happens every year (probably multiple times).
DANmode 4 days ago||
Make sure you have enough vRAM around for the local models!

or, take the brief, unscheduled break.

Most corporate cultures need it ;]

mewpmewp2 6 days ago|||
Non-serious answer: I'll go for a walk.

Serious answer: I can write code manually, but it feels like a waste of time. I'll just go for a walk to synthesize my ideas if a service was down, and I don't think not writing actual code for a day is a huge problem. So focus on health and maybe even talk to humans.

erikbye 6 days ago|||
Doubtful all services are ever down simultaneously, either way:

What do devs do when Github or Gitlab is down?

AWS? GCP? Azure?

Or whatever Atlassian product they're using.

Plus, most devs do a bit more than just produce lines of code.

rvz 5 days ago|||
> This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

Even the engineers at these AI companies can't use these LLMs to fix an outage when there is one. Especially SREs.

But if one has to just sit there and "wait" for the outage to subside then perhaps the kitchen timer just went off and declared that these "developers" are cooked.

mayhaps 6 days ago|||
As a technical ... I don't know what to call myself anymore; not a product manager but not a developer nor engineer.

The answer: audibly swear out loud.

Aeolun 6 days ago||||
Claude/codex herder.

They’re like sheep, but a bit smarter.

mewpmewp2 5 days ago||
I'm calling myself Vibe Director.
_DeadFred_ 5 days ago|||
Wetware interface. You are the wetware interface between the company and the AI it uses.
ares623 6 days ago|||
Even worse the on-call folks who need to do recovery but need an LLM to do it, but surprise they are both on the same cloud provider.
jasonvorhe 6 days ago|||
If they're smart, they just switch to ppq.ai or an openrouter provider where they can purchase prepaid tokens from various providers with many alternative models available.
cjr 6 days ago|||
Switch to codex? :)
uh_uh 6 days ago||
Exactly, these agentic coding tools which operate on your codebase present on your own disk are a lot more fungible than most SaaS.
fragmede 6 days ago|||
Use Qwen3/other locally via lm-studio.
block_dagger 6 days ago|||
Same as if GitHub were down over the last decade.
jvidalv 6 days ago|||
Prepare the prompts for the features.
jstummbillig 6 days ago|||
What do most people do, when the power goes out?

We usually try to figure out how to build reliability/redundancy in step with what we require to function as a society under most circumstances without taking outsized losses.

When things go worse than anticipated, we take the hit, try to recover and maybe learn to strengthen the system afterwards. I would rate us roughly okay-ish at that, mostly because I don't know what to compare it to, since we are the only species to do it at this level to my knowledge.

askl 6 days ago|||
Grab a coffee and wait.
phgn 6 days ago|||
Use another AI tool :D
cpursley 5 days ago|||
I mean, same thing when other web services are down. Try updating your packages without a web connection...
roman_soldier 6 days ago||
Switch to Grok or vice versa (I have Pro on both), or use any one of the other free tier LLM's (Gemini, ChatGPT etc)
bachittle 5 days ago||
Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.
esperent 5 days ago|
I signed up for a Claude Teams account last week. File uploads were not working anywhere - web, desktop, Android app. As soon as I switched over to a personal account they worked again. Switch back to Team account, broken again with just a cryptic 404 error popping up.

They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.

I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.

belevme 5 days ago||
OAuth handshake still gives internal server errors when you try to /login from Claude Code
AgentK20 5 days ago||
Still seeing issues on the OAuth flow despite a "a fix [having] been implemented". Looks like whatever happened probably trashed the session database since it's forcing Claude Code to re-auth.
jimkleiber 5 days ago||
Login on claude.ai seems to be back online, but login through Claude Code via OAuth is still down for me. So I'm twiddling my thumbs.
sometimes_all 6 days ago||
It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

belevme 6 days ago||
My auth token expired and when I type /login in Claude Code it leads me to a webpage showing:

OAuth Request Failed Internal server error

adamhurl 6 days ago||
This has 100% ruined my morning! -_- I tried many different ways to get in, I'm using claude in terminal in cursor.

Fix for me: Hopefully will work for you guys too, I logged out of claude, restarted cursor, used the anthropic console login method instead of normal login, when you click the link it gives you an option to signin with chat credentials instead, there it did not work, I pressed the link given in claude a few times and kept trying, finally I was given a pastable code, this took a while to be accepted in terminal but now is logged in.

hope it works for someone else aswell!!

lucode 5 days ago||
tried, not working for me...
adamhurl 5 days ago||
Damm... Sorry to hear it, I was watching console during my attempts, see many errors on multiple attempts, the one that worked did not show any console error logs on the working attempt if that helps
lucode 5 days ago|||
they marked as resolved but is not Resolved This incident has been resolved. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Update We are continuing to monitor for any further issues. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Monitoring A fix has been implemented and we are monitoring the results. Posted 1 hour ago. Oct 31, 2025 - 09:46 UTC Identified The issue has been identified and a fix is being implemented. Posted 2 hours ago. Oct 31, 2025 - 09:30 UTC Update We are continuing to investigate this issue. Posted 2 hours ago. Oct 31, 2025 - 09:25 UTC Investigating We are currently investigating this issue. Posted 2 hours ago. Oct 31, 2025 - 09:17 UTC This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com). https://status.claude.com/incidents/s5f75jhwjs6g
rgazeredo 5 days ago|||
Until it's back up and running, something I did that worked for me was access the web version of Claude Code, link the repository there, and ask them to implement something. After they implemented it, they enabled the option to click the "Open in CLI" button, allowing me to use Claude Code CLI from the terminal again.
mr_mitm 6 days ago|||
And it's expiring a lot lately. I used to go weeks without it expiring, yesterday it expired twice in one day.
Mariancbn 5 days ago|||
I just managed to log in to claude code. You have to spam the login when you recive the screen with authorize press on it multiple times. you will recive errors than try again i have tried like 70 times and it started finnaly
epop 5 days ago|||
it worked for me as well, thanks
lxs3 5 days ago|||
haha worked for me!
woodpanel 5 days ago|||
This is the day I decided to finally sign up and use claude-code - and then I'm greeted with this exact page. Gahhh!
Mariancbn 5 days ago||
welcome
vinkamath 5 days ago|||
Still down for me. Anyone got a workaround?
Mariancbn 5 days ago||
Nope only with cursor for the moment
phgn 6 days ago|||
Related question: why does Claude Code need a new auth token very few days?? It's so annoying.
idonotknowwhy 5 days ago|||
Ah so it's not just me. What's a good backup these days? Gemini? GLM?
Mariancbn 5 days ago|||
try cursor with auto its more stupid but does the work
idonotknowwhy 5 days ago||
Ended up going with Z.AI because it's a drop-in replacement. Back in business for now.
Mariancbn 5 days ago||
you can use it in terminal?
idonotknowwhy 5 days ago||
Yeah, I'm using it with Claude Code. It continued where I left off as well (using the `--resume` flag)

It's not as smart as Opus by the way. Seems to match Sonnet.

Edit: See here, they've got an anthropic-compatible endpoint for this purpose - https://docs.z.ai/devpack/tool/claude

lxs3 5 days ago|||
[dead]
gurupak 5 days ago|||
Same here, happed after updaing claude code to 2.0.30 today.
numiko 6 days ago|||
Same with me, is smth happened with claude?
mmaher 6 days ago|||
how long that outing is gonna take ! it's been like an hour!
Mariancbn 6 days ago|||
Same error i think they still have problems i have tried multiple accounts
mmaher 5 days ago|||
it works for me now
lucode 6 days ago|||
same here, and I had a lot of work to do....
rjbernaldo 6 days ago|||
happening to me as well right now
cache4gold 6 days ago|||
+1
3stripe 6 days ago|||
same problem here
heheokok 6 days ago|||
same for me
Damien-BGMUK 6 days ago|||
Same here, paying £90 for a subscription I can hardly use FFS
balgolerodev 5 days ago|||
Same shit.. paying 200 a month for nothing - just cancelled.
xjbs 5 days ago|||
same here
numiko 6 days ago|||
same here
wabble 6 days ago|||
same
sanjay3129 6 days ago|||
same here
louisxsheid 6 days ago|||
same
jvlobo 6 days ago|||
same...
mmaher 6 days ago|||
same
hiflex_ 6 days ago|||
same here
fuckantropic 5 days ago|||
same.. bye antropic
d0u 6 days ago|||
same here
szx3322 6 days ago|||
[dead]
vinob 6 days ago||
[dead]
tooa 6 days ago|
Claude will return soon Claude is currently experiencing a temporary service disruption. We’re working on it, please check back soon.

https://status.claude.com/

1dom 6 days ago|
Wow, that is a lot of not-green for a 30 day status page.
johnisgood 5 days ago|||
At least they are honest / transparent about it.
viaoktavia 5 days ago|||
[dead]
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