Posted by todsacerdoti 12/17/2025
If a fix is needed on your side for this matter, having a conversation with a customer might be useful before breaking more stuff. ("We have no state code in EU. Why is that mandatory?").
“External service down, not my problem, nothing I can do” is hardly ever the case - e.g. you may need to switch to a backup provider, initiate a support call, or at least try to figure out why it’s down and for how long.