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Posted by aquir 12/23/2025

Ryanair fined €256M over ‘abusive strategy’ to limit ticket sales by OTAs(www.theguardian.com)
260 points | 271 commentspage 2
gxs 12/23/2025|
Ryanair heavily advertises on their site that their tickets are refundable

It turns out, they aren’t - there is a ton of fine print and if you happen to qualify they “refund” you in miles

Both in the US and Europe, it’d be great if the government used some of their overreaching powers they use to pass laws to spy on us to also pass laws to protect us as consumers for products and services across the board

It would be a decent consolation prize

Sort of off topic here but lack of consumer protection AND shitty airlines across the world are both subjects that really trigger me (not really)

scottyah 12/23/2025|
It's just a cat and mouse game. Some intern comes up with a brilliant way to shaft people, a VP takes that idea and forces devs to work overtime on it, it generates a lot of revenue (and fat bonus for the VP), then the lawyers on both sides to get to spend a lot of time slowly arguing with each other while taking money from the company and taxpayers. By the time it gets to this point, the company already has five other schemes in the works.
childintime 12/25/2025||
When you fly you feel like you're playing Russian roulette, many times over. The flying experience is trash. RyanAir may be the worst, but just by a little. At least they fly on time and they seem to know what they're doing. Then in the Netherlands you pay 30€ in airport tax for a 39€ ticket. Yet they fine RyanAir, not themselves ;)
sbennettmcleish 12/23/2025||
At least it's a wonderfully round number :)
throw-12-16 12/23/2025||
Ryanair would charge for air if they could.
hexbin010 12/23/2025||
They'll contest it and won't pay it. Post again when they actually transfer the money lol
lentil_soup 12/23/2025||
What's going on on this thread? why are so many people defending Ryanair? I understand it's cheap and you get what you pay for but to defend this race to the bottom and scammy UX is so weird. Why do we need to simp for companies like this? It's great to have cheap options but we can also expect more from life. I'm sure we all here know how to navigate the dark patterns on the website but millions of people don't, so we just don't care anymore? Do we just shrug and go "as long as I get a cheap flight"?
scottyah 12/23/2025|
Yes, especially for a short flight I do not have high expectations. I don't want to be charged an extra $10 so I can get a "free" half sized water bottle or tea hat's been brewing since the late 90s. I don't need extra baggage, legroom, or any of the other add-ons that other airlines try to provide and charge for.

I don't love the dark patterns, but believe the CEO when he says they are basically traps that enable the low prices for the people that don't fall for them.

lentil_soup 12/23/2025||
> I don't love the dark patterns, but believe the CEO when he says they are basically traps that enable the low prices for the people that don't fall for them.

I don't know what to respond to this. Are you saying you're fine with other people falling for the dark patterns if that allows for a cheaper ticket for you?

scottyah 12/23/2025||
Yes, they've always had a model of "people in the know" being subsidized by others.

Didn't pre-print out your ticket? 100 euro fine. Your bag is too large at the gate? Same thing.

It's the airline of Compound Interest- "He who understands it, earns it... he who doesn't... pays it"

An airline that isn't purely catered to the rich, but to those who are intelligent, knowledgeable, and don't mind the lack of frills. It's like an airline crafted for grad students.

philipwhiuk 1/5/2026||
I guess we'll have to wait till it's your parents they screw over.
a10x 12/23/2025||
Flying is not the safest thing you could choose to do for a couple hours
christkv 12/23/2025||
This like two scam artists fighting over the right to rip off people.
bluecalm 12/23/2025||
Why are OTAs entitled to sell Ryanair tickets in the first place?
nottorp 12/23/2025|
Hmm the guardian has gone "accept tracking or subscribe".

I wonder how that works out for them.

I also wonder if the time is ripe for some company to disrupt advertising by simply doing what google did on launch in 2000.

clickety_clack 12/23/2025|
I didn’t know you were allowed to do that with cookies.
nottorp 12/23/2025|||
UK site. Not in the EU any more.
dcminter 12/23/2025|||
They're doing business in the EU.

Amusingly my voluntary subscription was just under the cut-off amount and I cancelled it as soon as this came in. I bought a subscription to The Economist instead.

Scoundreller 12/23/2025||
Reminds me of when a newspaper I subscribed to went from no-paywall to a soft paywall.

When I called to cancel and gave my reason as the paywall, they were very confused, but I knew what I was doing.

embedding-shape 12/23/2025|||
Did they really already get rid of all the laws EU enforced upon them before they left? One would think it'd take a decade at least, but I guess things can move fast when the government really wants to.

The way regulation works in the EU is typically EU comes up with regulation for countries to implement, then they implement the laws via their national system, then everything is handled "locally". So just leaving the EU doesn't mean that all of those things just stop being active, you need to go through the process of removing the local laws before.

justincormack 12/23/2025|||
Have seen this in EU sites too. It seems to be a grey area at present.
embedding-shape 12/23/2025||
Well, I think Meta was the first to give it a try, and given that they had to revise it to not be like that (these changes incoming in January it seems https://www.euractiv.com/news/meta-to-tweak-its-pay-or-conse...), it seems to not be much of a gray area anymore, otherwise Facebook would continue offering that choice to users.

> The social media giant was fined €200 million in April for breaching the bloc’s Digital Markets Act (DMA) over the binary choice it gives EU users to either pay to access ad-free versions of the platforms or agree to being tracked and profiled for Meta’s ads.

> In a press statement, the Commission said the revised offer would give users an “effective choice” between consenting to their personal data being used to show them fully personalised ads or handing over less personal data and seeing “more limited personalised advertising”.

Seems like there will be a more nuanced choice available in January, than "pay us or we'll track you"

rcxdude 12/23/2025||||
They did not. The rules are still basically the same just from a practicality point of view.
nottorp 12/23/2025|||
... or no one bothers to enforce them any more?

UK gov is too busy enforcing the death of anonymity online anyway.

embedding-shape 12/23/2025||
> ... or no one bothers to enforce them any more?

I know it happens in other countries, but can you actually get away with this in a civilized and non-authoritarian country today? Eventually you're gonna have to do/say something about it, if people keep opening up new cases about it.

nottorp 12/23/2025||
Who's going to open a case and where? Is there any point in complaining to a local authority in an EU country about an UK web site? Esp since the guardian probably has zero business presence on the continent...
embedding-shape 12/23/2025||
If you're a UK citizen, and you see UK law being broken you report that to your local authorities. I'm not sure where other EU countries come into the context?
nottorp 12/23/2025||
In the context of this thread where I'm hypothesising that it's either legal or not enforced in the UK. An EU citizen may have grounds to complain if it's illegal in their jurisdiction, but to who?
embedding-shape 12/23/2025||
You said:

> ... or no one bothers to enforce them any more?

Which is strange, because why wouldn't the UK enforce UK law? There is no such thing as "EU-wide laws" as I previously explained, so again I'm not sure why other EU citizens are being pulled into context here, it literally doesn't matter.

If no one is enforcing UK law, then obviously that's bad, but on another level. I'm not sure what point you're trying to do here. For example, if a company today breaks GDPR and I want to report them, then I'm gonna be engaging with my local agencies for that, regardless of where the company is based, assuming I'm in a EU country. There is no "EU bureau" you report to, since the company is breaking your local laws, you report them to your local authorities.

As far as I can tell by the context, you don't quite grok how EU regulations are actually implemented in reality, which is why you keep bring up other EU citizens, but it really doesn't matter. When GDPR came into effect, it's because the countries themselves have written and implemented local laws in their countries that align with GDPR, there isn't one "GDPR-law" that is enforced by an EU entity across the entire union.

> An EU citizen may have grounds to complain if it's illegal in their jurisdiction, but to who?

If I'm in Italy, and a German company is breaking some Italian law, then I'm reporting them to the Italian authorities.

hluska 12/23/2025||
I can’t figure out why you’re being simultaneously argumentative and dismissive. But you’re being argumentative and dismissive while talking about a totally different subject than the person you’re replying to.

EU citizens would have reason to be concerned about this. It’s not clear how an EU citizen would deal with this nor is it clear this would even be prohibited since there have been some recent rulings that muddy this. Nor is it even clear there would be a UK response since certain kinds of analytics are fine under UK GDPR.

You’ve taken something very interesting and open to interpretation and reduced it down to circular arguments. That’s boring.

embedding-shape 12/23/2025||
I guess if I disagree it seems argumentative, not sure how to disagree without others believing it's argumentative, it kind of is by definition. It isn't my intention. Regardless.

> > > Hmm the guardian has gone "accept tracking or subscribe".

> > I didn’t know you were allowed to do that with cookies.

> UK site. Not in the EU any more.

This is the initial context for me in this conversation. As I understand things, whether UK is in the EU or not, they can still have laws active in the country that were introduced while the UK was in the EU.

Then someone said:

> ... or no one bothers to enforce them any more?

Which I guess is where I lose track a bit of what the actual subject is. We're talking about UK laws, that they may or may not still have as active in the UK, but at that point I already suspect that they're talking about some "EU-wide laws" or similar instead, which for me muddy the waters.

> Who's going to open a case and where?

Then this appears, which has obvious answers; if you're a UK citizen and someone broke UK law, you report to UK authorities. If you're from $EU_COUNTRY, then you report it in $EU_COUNTRY.

If you're in $EU_COUNTRY and UK company breaks your national laws, same applies as for any non-EU country, you report it in $EU_COUNTRY.

Going back to the initial question, can The Guardian ask "let us track you, or pay to visit this website"? For entities covered by the DMA, the answer is clear: No (so Meta cannot do this, which is why they're changing it). Otherwise, the answer isn't so clear, yet.

Now I don't know what I'm being dismissive about, I feel like I did my best following how the subject seemingly changed across comments, but I can acknowledge I lost track of the initial questions, for that I apologize. I guess I loose track of the discussion as the questions seems to get less specific, rather than more specific.

rjsw 12/23/2025||||
Why wouldn't they be allowed to do it?

You have the choice of not viewing the website.

potatototoo99 12/23/2025||
That's non-compliant with GDPR. When shown to EU readers, they cannot block access based on accepting a privacy policy. Only essential cookies that really are needed for it to function are required.
tacker2000 12/23/2025||
Facebook also does this.

But the EU posted a press release last year that they are investigating this, as it could breach the DMA. [1]

The Guardian doesn't fall under the DMA though.

[1] https://ec.europa.eu/commission/presscorner/detail/en/ip_24_...

fph 12/23/2025||
This was 1.5 years ago; at this point they are functionally allowing it.
rcxdude 12/23/2025|||
There's been some GDPR-related rulings in EU courts which seem to be allowing this kind of thing at least by some interpretations.
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