Posted by theletterf 10 hours ago
I was terrible writer, but we had to write good docs and make it easy for our customers to integrate with our products. So, I prepared the context to our tech writers and they have created nice documentation pages.
The cycle was (reasonably takes 1 week, depending on tech writer workload):
1. prepare context
2. create ticket to tech writers, wait until they respond
3. discuss messaging over the call
4. couple days later I get first draft
5. iterate on draft, then finally publish it
Today its different: 1. I prepare all the context and style guide, then feed them into LLM.
1.1. context is extracted directly from code by coding agents
2. I proofread it and 97% of cases accept it, because it follows the style guide and mostly transforms my context correctly into customer consumable content
3. Done. less than 20 minutes
Tech writers were doing amazing job of course, but I can get 90-95% quality in 1% of the time spend for that work.People boast about the gains with LLMs all the damn time and I'm sceptical of it all unless I see their inputs.
Writers become more productive = less writers needed not 0 but less.
That’s current step. Now if the promise of cursor that capable of Multi week system to be automated completely. All the internal docs become ai driven .
So only exception are external docs . But … if all software is written by machine there are no readers .
This obviously a vector not a current state :( very dark and gloom
It’s obviously not AI generated but I’m more speaking to the tonality of the latest gpt. It’s now extremely hard to tell the difference.
I believe you but that’s just a gut feeling. I guess the best way to put this is anyone can write what you wrote with AI and claim it wasn’t written by AI.
But, when we use "AI" acronym, our brains still recognize "intelligence" attribute and tend to perceive LLMs as more powerful than they actually are.
Current models are like trained parrots that can draw colored blocks and insert them into the appropriate slots. Sure, much faster and with incomparably more data. But they're still parrots.
This story and the discussions remind me of reports and articles about the first computers. People were so impressed by the speed of their mathematical calculations that they called them "electronic brains" and considered, even feared, "robot intelligence."
Now we're so impressed by the speed of pattern matching that we called them "artificial intelligence," and we're back to where we are.
Technical writing is part of the job of software engineering. Just like “tester” or “DBA”, it was always going to go the way of the dodo.
If you’re a technical writer, now’s the time to reinvent yourself.
You're going to get some text out of a typical engineer, but the writing quality, flow, and fit for the given purpose is not going to come close to someone who does it every day.
Where I work we have professional technical writers and the quality vs your typical SW engineer is night and day. Maybe you got lucky with the rare SW engineer that can technical write.
Someone has to turn off their brain completely and just follow the instructions as-is. Then log the locations where the documentation wasn't clear enough or assumed some knowledge that wasn't given in the docs.