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Posted by trenning 10 hours ago

Amazon closing its Fresh and Go stores(finance.yahoo.com)
https://www.cnn.com/2026/01/27/food/amazon-fresh-go-closures

https://www.wsj.com/business/retail/amazon-to-shut-down-all-...

135 points | 343 commentspage 4
justonceokay 9 hours ago|
I’m in an interesting place. Here in Seattle I am two blocks from one of the largest Amazon Fresh stores. It was built on the former location of a local grocer. The construction was almost complete before Covid hit, but Amazon shuttered the store during that time. As a result there was no groceries in my neighborhood from 2018-2023.

Now it seems Amazon is going to leave us a grocery desert yet again.

They were piloting smart carts at the location. The cart scans your items so checking out you just push the cart through a scanner that weighs it. But this invention was like a microcosm of Amazon’s whole fuckup with groceries. The problem with the store wasn’t that I couldn’t check out fast enough, it’s that it was a shit grocery store. They had popular products but they were missing all the unpopular, low margin products you need to actually cook (baking powder, shortening, tomato paste, soy sauce…). They only hire non-union jobs program people at the registers because Amazon believes that cashier is a sub-human role.

The previous store had an owner who would wander the aisles and chat with customers. The new store has Europeans with clipboards who watch you as you shop.

SirFatty 9 hours ago||
"non-union jobs program people at the registers because Amazon believes that cashier is a sub-human role."

What grocery stores still have union workers?

The-Bus 9 hours ago|||
The UFCW claims they represent at least 800,000 grocery workers across the US.

I had a job as a union worker in a supermarket, and am glad that's still available to others.

https://www.ufcw.org/actions/campaign/albertsons-and-safeway...

buildsjets 8 hours ago||||
My brother has worked as a stocker for King Kullen in New York for 20 years and is a union worker.

In the Seattle area where the poster is from, pretty much all the grocery stores are unionized. Workers at big stores like Safeway, Fred Meyer, QFC, and Albertsons, and local stores PCC, Uwajimaya are represented by UFCW3000. https://ufcw3000.org/shop-union

Additionally, Teamsters 174 organizes a lot of the grocery freight workers. https://teamsters174.net/warehouse-and-grocery/

crysin 8 hours ago||||
Jewel-Osco: https://www.local881ufcw.org/about-us/#local-881 Meijer and Kroger: https://ufcw951.org/about/
seanmcdirmid 8 hours ago||||
Most grocery stores in the US are still heavily union. I don't think the unions ever left the grocery stores.
quietsegfault 8 hours ago|||
Literally all the grocery stores in my Northeast US city are unionized.
MattDamonSpace 9 hours ago|||
Not to be rude but there’s 4 Amazon Fresh locations in the greater Seattle area and each of them is next to multiple other large/small grocery options.

For instance, the one in north Seattle (Shoreline) is within eyesight of a Safeway, a Sprouts, two international markets and a chef wholesaler.

The other three locations are similarly crowded with options.

What food desert are you referring to?

guyrt 8 hours ago|||
Jackson St location is the only walkable option in its neighborhood. It wasn't very good (terrible selection, stocking issues, slowly increasing locked section) but it was convenient.
nightpool 5 hours ago||||
It's literally highlighted on the map you sent: https://postimg.cc/Cn8BGP4S

There's no walkable grocery store in that area. My friend lives in the area and uses a wheelchair, and Amazon Fresh was the only actual grocery store she could go to.

As much as I'm hoping they do, I would be very surprised if they open a Whole Foods in that area.

marshmellman 8 hours ago||||
I wouldn’t describe central district as crowded with options…
chronny903 8 hours ago|||
> What food desert are you referring to?

His food desert that doesn’t exist.

buildsjets 8 hours ago||
Food deserts do exist, but Seattle's Central District is not one of them. This US government tool used to literally be called the "Food Desert Locator" until the current administration re-named it to "Food Access Research Atlas"

https://www.ers.usda.gov/data-products/food-access-research-...

It's really the suburban areas of Seattle that develop food deserts, likely due to restrictive zoning for commercial properties and minimum lot-size requirements that make sure that every grocery store is a long SUV ride away from the cu-de-sac neighborhood.

If the term Food Desert offends you, I can gladly switch to calling it Food Apartheid instead.

https://www.theguardian.com/society/2018/may/15/food-aparthe...

direwolf20 2 hours ago||
> Food Access Research Atlas

You just know at least five people within the administration, one of whom being Elon Musk, wanted to change "Atlas" to "Tool"

jacquesm 9 hours ago|||
So now you are off worse than before?
crises-luff-6b 9 hours ago|||
[dead]
freedomben 8 hours ago||
> They only hire non-union jobs program people at the registers because Amazon believes that cashier is a sub-human role.

The implication being that humans who aren't in a union are "sub-human" in your opinion? If so, that's pretty messed up man.

12_throw_away 8 hours ago||
A giant, multinational, multi-trillion-dollar corporation that will only bargain with individual people living paycheck-to-paycheck? Huh, what a weird power imbalance!

Surely it doesn't have anything to do with their documented history of treating their blue-collar workforce like utter garbage.

freedomben 8 hours ago||
I think Amazon are largely shitheads to their low level workers (and still assholes even to mid-level workers), and I am in no way defending them. I'm in fact sickened by them. I will never work for Amazon.

But the implication above was that the non-union employee is the "sub-human" option. I find that attitude pretty gross too. Humans are human whether they are union members or not.

12_throw_away 2 hours ago|||
> But the implication above was that the non-union employee is the "sub-human" option. I find that attitude pretty gross too.

Ok, fine, but the OP never said this, you are the only person talking about this.

pram 7 hours ago|||
The “implication” is that Amazon finds them ALL sub-human and thus would hire to reduce any kind of representation or organizational power.

Work on your reading comprehension dude.

dfajgljsldkjag 8 hours ago||
I like Whole Foods because it feels warm and the food looks good. The Amazon stores felt like walking inside a vending machine and that is not how people want to buy dinner.
advisedwang 8 hours ago||
The technology lives on, as Amazon "Just Walk Out". But rather than general grocery stores, it is used for concessions at stadiums and places like that.

I guess it turned out that the need more human intervention than they hoped, so the cost is too high for regular stores. However at places where a premium can be charged for high throughput or a low friction experience then the cost of the human intervention can be recouped.

RIMR 7 hours ago|
Just a heads up that only the Amazon Go stores did the "just walk out" shopping thing. Amazon Fresh stores were pretty much just regular grocery stores. They had shopping carts with the self-checkout built in, but that was the extent of the technology.
rawrenstein 7 hours ago||
There was a concept Amazon Fresh store with “Just Walk Out” technology on Capitol Hill in Seattle. They closed it down a couple of years back but the brand was absolutely Amazon Fresh.
SeanAnderson 8 hours ago||
Well, that article made me nervous for a second! I love my Amazon Fresh grocery delivery. I started using it during Covid, but could never go back. It's so nice having groceries feel automated instead of a semi-daily chore. I eat much healthier and the rationale for using DoorDash evaporated.

Absolutely zero interest in a physical version that lets me check-out easier, though. So, I can see why they're making this switch.

dylan604 8 hours ago|
> It's so nice having groceries feel automated instead of a semi-daily chore

One of a my previous jobs had a grocery store on the way home. I took to stopping in pretty much daily. It allowed for a bit of decompression after work before coming home. It was very convenient to always have exactly what was needed for that night while being therapeutic at the same time. After switching jobs, losing that was probably the most noticeable thing about the new job

deepflow 8 hours ago||
We have Żabka Nano which is self-serve cashierless shop in Poland. You just swipe you card at the entrance, get whatever you want and walk out. I think they use computer vision system to detect the products taken from the shelves. It kinda amazes me because it's what Amazon promised but failed to deliver.
willio58 9 hours ago||
I thought they already did close them.

I know at some point they got caught basically paying people to watch cameras to figure out what products people we're grabbing. I'm sure were either at the point or very close to the point where AI can successfully do this basically 100% of the time.

So I doubt it's the tech aspect of this, more just the grossness a person feels walking into a store with Amazon's name on it. Compare this to whole foods.

fencepost 6 hours ago|
I think the Go stores mostly bit the dust after that reveal, but they were also mostly small convenience store operations. I actually saw one at the airport recently, that's a situation where I can see it making sense as an option.

The Fresh stores are basically a conventional grocery store, with electronic tags for every item and quirky pricing. They also have "smart carts" with built in weight sensing and multiple cameras so you can basically put open bags in, say "ready to go" then shop by scanning a UPC before placing each item in the cart. Unscanned item? Error. Weight mismatch? Probably an error but I've never tried. The carts are running what looks like a Linux-based UI with some stuff in docker, I grabbed a picture of a shutdown screen on one not too long ago.

xnx 9 hours ago||
Coincidentally(?) they are open their first big box retail store: https://www.cnbc.com/amp/2026/01/09/amazon-plans-first-big-b...
rob74 9 hours ago||
When I saw the picture at the start of the article, I briefly thought they would do it like IKEA and let people pick the articles directly from the Amazon warehouse...
joezydeco 9 hours ago||
If you've ever been in a Fresh store, that's kind of what it was as well. I saw maybe 20% off-the-street customers, the rest were AMZN workers filling delivery orders.
brightball 9 hours ago||
That will be interesting to watch.
benbristow 8 hours ago||
They literally only put them in unaffordable areas. Like the only one I know is in a residential area of Southwalk in London not far from the TATE Modern museum. I don't even live in London.

Been in one once for the novelty as they've never been useful.

golbez9 8 hours ago|
In my town they redeveloped an empty corner lot at a busy intersection just for the Amazon Fresh store. I guess it'll go back to being empty again...
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