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Posted by dsr12 4 hours ago

What 81,000 people want from AI(www.anthropic.com)
112 points | 93 comments
beloch 19 minutes ago|
"This is a new form of social science. It is qualitative research at a massive scale, and we’re in the early stages of learning how to do it. Surveys and usage analysis tell us what people are doing with AI, but the open-ended interview format helps us get at why. "

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Who is doing the research matters. What is presented here is not the product of academia. It's the product of a company that produces AI agents. The picture this web page paints may appear rosy and have just enough thorns to be convincing, but it's the equivalent of a tobacco company telling you that their product is neither addictive or carcinogenic.

I fully expect actual research will be done on the impact of AI and our hopes for it. This page, however, is marketing.

vanillameow 1 hour ago||
I can't help but feel a little bit of ... pity for a lot of the people who call themselves "entrepreneurs" in this survey?

"I live hand to mouth, zero savings. If I use AI smarter, it may help me craft solutions to that cycle."

"Relaxing while my AI gets the work done, builds the wealth. It’s a shadow of me, just a very, very long one."

etc. I do believe AI currently accelerates businesses, especially in software dev. We work with a contractor who use Claude Code to reach incredible development pace for the size of their team, but also when we sit down with them in meetings they understand what's being created, they are able to argue their architectural choices, and they know how to propose business value.

You can't just buy a Claude subscription and have magically solve your problems. The thing is, as soon as Claude can do this without a business savvy human in the loop, then a) everyone can do it, so you won't actually have any value to propose, and b) Once the AI can run businesses without humans in the loop, you can bet your ass they will not out of the goodness of their hearts keep giving that ability away for $20.

In summary, AI if used to accelerate businesses _CAN_ be good. Buying it as a magic bullet to bring you out of poverty is probably a worse choice than just buying a lottery ticket.

freefaler 5 minutes ago||
If the technology becomes cheaper, this creates more market pressure, by changing the cost base of certain product. For example books when printing press was invented went from luxury to something expensive but more affordable. In software markets that means that will have more software, more competition and in free market segments profits will evaporate.

The pseudo "entrepreneurs" who think they could outsmart the market by working less, are just naive. In a free market economy optimization is brutal and a freelancer developer will sell the same "product" cheaper, because he has the same technology available to him.

So the only way to get the gains from these AI technologies is to have something that can't be easily copied like market knowledge, data access or sweetheart deals with big companies that can pay more because their profits support the higher spend.

Also, services based SAAS especially B2B will not die, because a tyre shop won't have the time to write/debug/host it's own solution and will not want to depend to a single contractor who can disappear for a vacation. But the margins will go waaay down. 25$ for a set of forms and a database, not gonna cut it anymore.

eloisant 59 minutes ago|||
That really reminds me of the "mashup" bubble in the late 2000's, when all services started to provide API and people were calling themselves "entrepreneurs" for combining 2 sources of data, like putting craigslist ads on a map.

That didn't last long!

darkwater 49 minutes ago||
Are you sure? We have many SaaS and final products which are just stitching together more SaaS. We have a very vocal part of the HN community always reminding you to buy a SaaS solution and connect it to your business instead of maintaining an in-house bespoke solution.
keiferski 55 minutes ago||
It’s funny how so much of market demand ends up just ends up boiling down to basic needs. Everyone’s always trying to hustle so they don’t have to worry about financial instability.

The quote about being temporarily embarrassed millionaires comes to mind….

wongarsu 3 hours ago||
The actual quotes are the best part: https://www.anthropic.com/features/81k-interviews#quotes

Some quotes that stuck out to me:

"I’ve been working on a scientific project for 6 years... with Claude I was able to accomplish in 5 weeks what took me 6 years. I’m old... I estimate I have another 5 to 10 years and I’ll accomplish everything I want." Academic, Germany

"I live in a war zone... AI can not only give practical advice, but also emotionally calm me down during panic attacks. It can calm someone during a missile attack in one chat, and laugh with me about something silly in another. That’s what makes it not fragmented into a therapist/teacher/friend, but something whole." Ukraine

"If an AI had been in Stanislav Petrov’s position — the Soviet officer who prevented a potential nuclear war in 1983 — it would not have refused to launch." Academic, USA

"The humans in my life were telling me it was psychological. An AI chatbot was the only one who really listened and took me seriously — it pushed me to ask for specific tests... which came back 6 times higher than its supposed to be."

salamanteri 18 minutes ago||
> "I’ve been working on a scientific project for 6 years... with Claude I was able to accomplish in 5 weeks what took me 6 years. I’m old... I estimate I have another 5 to 10 years and I’ll accomplish everything I want." Academic, Germany

There's always something about claims like this. I'm not claiming that AI can't speed up your processes, but I question the persons expertise when they claim months or years of work turns into days or weeks. It just doesn't make sense to me.

"My output is like 25x what it used to be. I’ve built over 20 backend server tools, 7 major projects in the last 6 months—my work output this year is greater than the last five combined. I can typically finish a significant project in a day or two."

Frieren 52 minutes ago|||
> "The humans in my life were telling me it was psychological. An AI chatbot was the only one who really listened and took me seriously — it pushed me to ask for specific tests... which came back 6 times higher than its supposed to be."

I can see this kind of survival-bias stories distorting the reality. To have millions of people asking for "specific tests" because AI told them seems problematic. One in a million will discover something, and that story will be enough to create the believe that is "worth doing the test that AI says" just in case. But...

> which came back 6 times higher than its supposed to be.

It has been proven that massive testing creates many false positives.

This happened during covid: https://www.bmj.com/content/373/bmj.n1411/rr

Tests may not be as reliable as though but they are good enough when other symptoms are accounted for. To randomly test people based on AI hallucinations can increase the number of unnecessary medication or even interventions.

Gareth321 7 minutes ago|||
> I can see this kind of survival-bias stories distorting the reality. To have millions of people asking for "specific tests" because AI told them seems problematic. One in a million will discover something, and that story will be enough to create the believe that is "worth doing the test that AI says" just in case. But...

This is a competition of public and private interests. A sick individual is going to lobby for tests until they discover the cause. From a public perspective, it might be cheaper to just let them die. AI is an advocate for the individual.

For the record, ChatGPT helped me diagnose a lifelong illness. I'm a new man now thanks to AI. Literally life changing. I had spent decades pleading for tests because no one could figure out the cause. I think a likely outcome here is not necessarily 10,000x more tests performed, but similar or even fewer tests, because the diagnosis success rate with AI is higher. It's not subject to bias. People tend to be more honest and reflective with their AI than they are with doctors. They get 5 minutes to give the entire case to the doctor. With an AI they can spend weeks debating and reflecting. This builds a case history far more detailed and accurate than anything we have in modern medicine today. Amplified by an order of magnitude because the AI can extract meaningful insights from the discussion.

In the very near future our AI will contact our GP for us. Soon after that, our GP will be our AI.

beeflet 12 minutes ago|||
I don't know about survival bias. LLMs are well suited to this task of taking in this cloud of soft data like a description of symptoms and spitting out a potential diagnosis.

They're good at acting as a "reverse dictionary" like this where you give it a description of something, and it knows the word for it. They have approximate knowlege of many things.

cbg0 19 minutes ago|||
I love how many of these comments have em dashes in them and how many are just outright trolling.
dmacvicar 1 hour ago||
"AI is sort of like money... it just makes you more of what you already are."
darkwater 47 minutes ago||
Oh, this is really good. Even just for the money part. Thanks!
lawgimenez 3 hours ago||
Damn, this website is heavy. Found a PDF if anyone - https://cdn.sanity.io/files/4zrzovbb/website/8599749745010a4...
genthree 29 minutes ago||
Vibe-coded websites are the new Frontpage website, being 10x as heavy as one made by hand would be. But 10x as heavy… on top of a modern Web that had already bloated to 100x what was reasonable. Now we wish the only problem were that the html is 10x as large and complex as it needed to be.

The coming years will see the current RAM shortage followed by a war between local AI models and vibe-coded shitware “productivity” software for memory on our devices. Especially fun will be when vibe coding crap hits corporate security software, which is already often so bad it looks more like sabotage than security. Imagine when it gets, from both angles (using models for threat detection; vibe-coded shitware) another large multiplier on its resource use.

celurian92 58 minutes ago|||
I work sometimes in frontend and mostly in backend but I cant still comprehend why are we going backwards. shouldnt the websites be so optimized that they should be able to run in normal pc / smartphone rather than s23 is failing to load it. I guess at least bigger companies have that kind of resource for optimization but still not doing it why?
ZeWaka 3 hours ago|||
I could hear my computer fans spin up and down the second I opened and closed it. Wow.
guitarlimeo 56 minutes ago||
Came here to say the same thing. The company with the best coding model can't code an optimized infographic?
lancebeet 1 hour ago|||
This has to be intentional, right? To reassure people that front-end developers still have a job? The data is interesting but the site itself is a complete embarrassment for several reasons.
sky2224 2 hours ago|||
No kidding, it took my CPU usage from 1% to 55% instantly sheesh
yrds96 2 hours ago|||
Thanks. My galaxy s23 can't handle this website
sixtyj 3 hours ago||
I was waiting “this page has problems to load” on my iPhone :)
yrds96 2 hours ago||
For me it's so unrelevant reading about how a product is useful on the company itself website. This is at most marketing disguised as research.
Frieren 47 minutes ago|
Billionaire CEOs have silenced the informed sources of information. We live in a time that everybody knows the opinion of billionaires in every aspect of society (and it is bad) but science and journalism are seen with mistrust.

Marketing and entertainment are supplanting news and knowledge. I hope that the people that is pushing back succeed.

neonstatic 3 hours ago||
After reading some of the stories - just more of the "this is better than cancer cure, but also so dangerous we might all die" propaganda.
whiplash451 2 hours ago||
The writing is on the wall, so to speak.

The number 1 ask from the interviewed cohort is « professional excellence »

It is telling about what we prioritize in our society.

I am usually an optimistic person, but I struggle to see how this does not end up with more misery and worse lifestyle all around.

fancyfredbot 41 minutes ago|
People derive genuine satisfaction from a job well done. A sense of purpose and of being useful is important to our wellbeing. There's nothing dystopian about a desire to do your work well.
profsummergig 3 hours ago||
If I had asked people what they wanted, they would have said "a faster horse" -- Henry Ford.
gfody 3 hours ago||
"to generate copious amounts of source code that looks like it came from an offshore chop shop that whip cracked a thousand underpaid programmers to complete tasks under threat of violence so they'll fake the tests and cut corners but hide it with plausible bullshit"
HoldOnAMinute 3 hours ago||
If the source code looks like crap, THROW IT AWAY, work on your requirements document, and re-implement.
lmf4lol 2 hours ago||
what an outlook...
themafia 2 hours ago||
In the abstract consumer point of view a car is exactly a faster horse. They both have high up front costs, both require continuous maintenance and fuel, and they're inconvenient to store when you're not using them.

Stationary gasoline engines were already changing the farm and reducing the head of horses necessary to feed a nation. It, too, was a faster horse for them.

Anyways.. it took the Detroit police to eventually deploy the first automatic stoplight. The real innovations seem to be often found downstream of the simple increases in capacity.

That all being said, it seems to me the current crop of LLMs haven't done this, their power and training budgets do not seem to be scaling favorably against adoption rates and profit margins. Absent a significant change in algorithm or computing substrate I don't think this strategy is the leap everyone hopes it will be.

mudkipdev 2 hours ago||
This page without exaggeration reduced my browser to 5 frames per second.
cryptoegorophy 2 hours ago|
I guess it was vibe coded with Claude
sriram_malhar 3 hours ago|
Reminds me of Abraham Wald's survivorship bias. What of the millions of others who like me who want to live in world without AI?
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