Posted by vaylian 11 hours ago
Undoubtedly a lot of that comes down to production cost and safety. A plane is far more likely to kill people and it costs a shitload more to produce then an app (though plenty of software is mission critical). But now in software we can move quick enough up front that if we don't start applying some discipline it's going to bite us in the ass in the long run.
But no one wants to go out of their house.
Social connections. Trust. Facetime. All matter more than ever.
Want a moatable software business? Know your customers on a personal level. Have a personal relationship. Know the people that sign the contracts, know their kids names, where they vacationed last winter, their favorite local restaurant.
Get out of the house.