Posted by lpcvoid 4 hours ago
Non-commercial use only. You agree not to use our Services for any commercial or business purposes and we (and our Providers) have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
It's funny that a plan called "Pro" cannot be used professionally.
In the UK the consumer terms say its subject to English law and the courts of the UK jurisdiction you live in.
The commercial terms say that in the UK, Switzerland and the EEA there will be binding arbitration by an arbitrator in Ireland appointed by the President of the Law Society of Ireland.
When sh!t hits the fan, Anthropic will immediately point to this clause. Who knows, maybe a court would see it as valid.
Meanwhile, your customer (and thus, your management) is looking for someone to blame for excrement making contact with the impellers. And that someone's gonna be you.
He signed, sent both copies, got his bank signed copy back
Went yo the bank, the bank sued him, he won (the judge told the bank that when you play dirty games you sometimes loose) and they ultimately settled.
Although intentionally saying things that contradict whats in the contract might be legally objectionable.
It is not at all uncommon for such absurd contract terms to be unenforceable - especially in B2C contracts, although it might even be tricky for B2B clickthrough ones.
The idea being that most contracts are fairly standard, so a lot of people will just skim through them. Putting a landmine in them is obviously in bad faith, so making it enforceable would basically make it impossible to do any kind of business at all.
We cancelled at T-45 or so days before renewal, having determined it wasn't a fit for our client anymore, and they insisted "well, actually, you've renewed anyway!" which, no, we haven't. Absolutely absurd to try to "clickwrap" buried renewal terms in a 20+ page T&C/privacy document rather than as a material point of fact on the actual order form being executed.
Feels like the height of absurdity to try to bully your client into forcing them to use your services against their will when they still gave ample notice that they were cancelling and when there was no material loss to the business, but it's always felt like their revenue team has been unhinged in general: exploding offers, insane terms, super high-pressure sales... part of the reason we left them in the first place.
We live in a world where advertising boneless chicken does not actually mean the chicken does not contain bones.
When it's huge, falls upon people that can't justify a lawyer, and keeps changing all the time, one shouldn't even need to claim it. It should be automatically invalid.
Seems pretty clear to me, do you really think people need a lawyer to understand that?
So either that document is fraudulent or everyone else at Microsoft is committing fraud daily.
Examples from the first search result: https://support.microsoft.com/en-us/topic/microsoft-365-copi...
Support page with ~25 tutorials provided by Microsoft about how to "Create a document with Copilot" or "Create a branded presentation from a file" or "Start a Loop workspace from a Teams meeting".
Do you actually believe that creating branded presentations (from Microsoft's own examples) is something people do for "entertainment purposes"?
Why would they include a product for entertainment purposes only in the product they sell to large companies for doing work?
Granted that this one document has a surprisingly clear language, but no, it's still not reasonable. Also, it was changed less than 6 months ago.
People in glass houses shouldn't throw stones.
“These Terms don’t apply to Microsoft 365 Copilot apps or services unless that specific app or service says that these Terms apply.”
Think of Copilot being a suite of different products under the same overall banner and it starts to make (a bit) more sense.
Are you saying that the business version cannot make mistakes and can be relied upon for important advice?
To be fair to them, MS are quite open about accuracy for the business offerings, see here as one example:
https://learn.microsoft.com/en-us/copilot/microsoft-365/micr...
> IMPORTANT DISCLOSURES & WARNINGS
Tells us:
> You may stop using Copilot at any time.
That's an odd thing to include in a ToS.
And belive me, if you use any Microsoft products or services they really make it hard to avoid accidentally using the damn thing.
Including adding it to your office plan and then charging you 2x.
just to be greeted with an email that welcomed me to copilot and the free plan. No button or link to disable the thing.
The line i initially quoted:
> You may stop using Copilot at any time.
Was incomplete. It continues with what initially appears to be a non sequitur:
> You may stop using Copilot at any time. If you want to close your Microsoft Account, please see the Microsoft Services Agreement.
It may not be a non sequitur, but may well be the only way to "opt out" of Copilot.