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Posted by rrreese 3 days ago

Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others(rareese.com)
1058 points | 629 commentspage 7
faangguyindia 2 days ago|
I backup my data to s3 and r2 using local scripts, never had any issues

Don't even know why people rely on these guis which can show their magic anytime

CodesInChaos 2 days ago||
* S3 is super expensive, unless you use Glacier, but that has a high overhead per file, so you should bundle them before uploading.

* If your value your privacy, you need to encrypt the files on the client before uploading.

* You need to keep multiple revisions of each file, and manage their lifecycle. Unless you're fine with losing any data that was overwritten at the time of the most recent backup.

* You need to de-duplicate files, unless you want bloat whenever you rename a file or folder.

* Plus you need to pay for Amazon's extortionate egress prices if you actually need to restore your data.

I certainly wouldn't want to handle all that on my own in a script. What can make sense is using open source backup software with S3/R2/B2 as backing storage.

Anamon 2 days ago|||
Even with Glacier, S3 is ridiculously expensive compared to almost anything else.
faangguyindia 2 days ago|||
which service you recommend?
gpm 2 days ago||
In terms of software I've been impressed by restic, and as a developer who wants to be able to not back-up gitignored files the rustic clone of restic.

In terms of cloud storage... well I was using backblaze's b2 but the issues here are definitely making me reconsidering doing business with the company even if my use of it is definitely not impacted by any of them.

ralfd 2 days ago|||
> Don't even know why people

Most people (my mom) don't know what s3 and r2 is or how to use it.

palata 2 days ago|||
This. I use Restic, the cloud service doesn't know about what I send, it's just encrypted blobs as far as it is concerned.
Terr_ 2 days ago||
> encrypted blobs

I like how you can set multiple keys (much like LUKS) so that the key used by scheduled backups can be changed without messing with the key that I have memorized to restore with when disaster strikes.

It also means you can have multiple computers backing up (sequentially, not simultaneously) to the same repository, each with their own key.

bjord 2 days ago||
you don't understand why pre-rolled critical backup solutions might be appealing to (especially non-technical) people?

also, you pay per-GB. the author is on backblaze's unlimited plan.

domador 2 days ago||
I was similarly upset and also dropped Carbonite over 15 years ago over something along these lines. Backup services should be agnostic about the data they back up for their customers.
mikewarot 2 days ago||
I assume they do some form of de-duplication across all files in their system. Most windows system files, and binaries would be duplicates, and only need to be stored once. I'm relatively sure this is true for most other systems, like Linux, MacOS, etc. Why not just back everything up for everyone?

It really shouldn't take up much more space or bandwidth.

Personally: I had to go in and edit the undisclosed exclusions file, and restart the backup process. I've got quite a few gigabytes of upload going now.

defaultcompany 2 days ago|
They encrypt files on the client before transmission.
Tor3 2 days ago||
There was a Swizz cloud backup system existing until some years ago.. can't recall the name but it started with a 'V'. They also encrypted the files on the client side before transmission, but the files were encrypted with their own md5sum or some such as key, and therefore similar files from different systems, encrypted, could still be de-duplicated across their whole system.
gadders 2 days ago||
I've been on Backblaze for a few years now, ever since Crashplan decided it didn't want individuals to use its service any more.

It's always been just janky. A bad app that constantly throws low disk warnings and opens a webpage if you click anywhere on it. Being told the password change dialogue in the app doesn't work and having to use the website etc etc.

Just all round not an experience that inspires confidence. In comparison, Crashplan just worked.

Anamon 2 days ago|
But Crashplan also had an absolute abomination of a bloated, sluggish, Java-based client.
gadders 2 days ago||
It was a bit, but I never found it as bad as Backblaze.
ValentineC 2 days ago||
CrashPlan required, if I recall correctly, 1GB of RAM for every 1TB backed up. It got a bit unwieldy after a while, because I have multiple terabytes of photos and videos over many years.
XCSme 2 days ago||
Initially I thought this was about their B2 file versions/backups, where they keep older versions of your files.
Hamuko 2 days ago|
B2 is not a backup service. It’s an object storage service.
xmcp123 2 days ago||
Weird, because in the Reddit thread linked above they call themselves a backup service.
XCSme 2 days ago||
I guess you were as confused as me, as I only asociate BackBlaze with B2, I haven't used any other of their services.
bede 2 days ago||
Thanks for publicising. I recently decided not to renew my Backblaze in favour of 'self hosting' encrypted backups outside the US. But I was horrified to learn that my git repos may not have been backed up, nor my Dropbox, whose subscription I also recently cancelled. Good riddance.

My experience using restic has been excellent so far, snapshots take 5 mins rather than 30 mins with backblaze's Mac client. I just hope I can trust it…

PunchyHamster 2 days ago||
Having option to not do that is great, we did it for our backup system, because our cloud stores were backed up separately.

Doing it silently is disaster.

Making excludes doing it hidden from UI is outright malice, because it's far too easy to assume those would just be added as normal excludes and then go "huh, I probably just removed those from excludes when I set it up".

nerdile 2 days ago||
TIL that Backblaze has a desktop app. Seems this is specific to Windows and does not impact anyone using it as just a storage backend for backups through something like rclone.
subhobroto 2 days ago|
I just want you to ensure you're not confusing B2 with the product being mentioned here. This is a custom Backblaze product which only works via their apps and I don't believe is available as a storage backend for backups through something like rclone.

I never tried this particular Backblaze product because I don't trust a opaque blob touching my most valuable data nor do I trust unlimited plans that dont mention what the limits are, atleast in fine print.

tompagenet2 2 days ago||
This is an absolutely massive loss for me. I had no idea it wasn't backing up my OneDrive files. A horrible way to find out and a massive loss of trust.
tempaccount5050 2 days ago|
At least at the enterprise level, I've never seen anyone use Backblaze for this. You want to use a cloud level backup like Rubrik/Veeam/Cohesity. Trying to back up cloud based files locally is a fools errand. Granted it sucks that they dropped this without proper communication, but it's already a bad solution.
PunchyHamster 2 days ago|
We just use restic with B2 and some local S3 servers rather than relying on proprietary solutions. If it goes to shit we will just change the provider
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