From the title, I thought this was going to be about customer support, or non-support.

A good article about the costs of not listening to your customers would be useful.

> Stop hating or dismissing people for misunderstanding the thing you documented badly.

Lol on this one. I mean, yes, it is true, but also funny.

This also apply to talking to your wife too.

Get ready for the not reading, between people asking for AI and the slop everyone is writing Today communication will only get worst.

Talking to a 'yes and autocomplete' that will agree with everything you say and praise it as a "Great idea!" will make everything terrible

I dont care what you have to say you are not worth my time in 99.99% of circumstances.

Anyone else catch Rimmer's study timetable?

(Procrastination, Red Dwarf reference)

Is there an equivalent to Betteridge's law of headlines that applies in situations like this?

When the title of an article is "Don't do this" the comments are entirely people doing that.

No. This will get worse. A LOT worse. Remember all the discussion about how no human contact was a big improvement in the Waymo/Tesla/robotaxi discussions?