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Posted by y42 12 hours ago

I cancelled Claude: Token issues, declining quality, and poor support(nickyreinert.de)
797 points | 482 commentspage 3
bauerd 11 hours ago|
They can't afford to care about individual customers because enterprise demand exploded and they're short on compute
mrinterweb 11 hours ago||
My recent frustration with Claude has been it feels like I'm waiting on responses more. I don't have historical latency to compare this with, but I feel like it has been getting slower. I may be wrong, and maybe its just spending more time thinking than it used to. My guess is Anthropic is having capacity issues. I hope I'm wrong because I don't want to switch.
janalsncm 10 hours ago|
There was a really good point in this podcast episode about the speed of LLMs. They are so slow that all of the progress messages and token streaming are necessary. But the core problem is that the technology is so darn slow.

https://podcasts.apple.com/us/podcast/this-episode-is-a-cogn...

As someone who both uses and builds this technology I think this is a core UX issue we’re going to be improving for a while. At times it really feels like a choose 2+ of: slow, bad, and expensive.

PeterStuer 10 hours ago||
I'm on max x5. No limit problems, but I am definetly feeling the decline. Early stopping and being hellbent on taking shortcuts being the main culprits, closely followed by over optimistic (stale) caching (audit your hooks!).

All mostly mitigatable by rigorous audits and steering, but man, it should not have to be.

pram 11 hours ago||
I’ve noticed most of the complaints are about the Pro plan. Anecdotally I pay for the $200 Max plan and haven’t noticed anything radically different re: tokens or thinking time (availability is still a crapshoot)

I am certainly not saying people should “spend more money,” more like the Claude Code access in the Pro plan seems kind of like false advertising. Since it’s technically usable, but not really.

swiftcoder 11 hours ago||
> I am certainly not saying people should “spend more money,” more like the Claude Code access in the Pro plan seems kind of like false advertising

Its particularly noticeable when for a long time you could work an 8 hour day in codex on ChatGPT´s $20/month plan (though they too started tightening the screws a couple of weeks back)

thebitguru 11 hours ago||
My guess is that the higher plans will be next, especially as more people upgrade to those and maximize their usage.
lanthissa 11 hours ago||
for all the drama, its pretty clear both openai, google, and anthropic have had to degrade some of their products because of a lack of supply.

There's really no immediate solution to this other than letting the price float or limiting users as capacity is built out this gets better.

zulban 6 hours ago||
Curious. Not my experience whatsoever.

I tried Claude recently and it was able to one-shot fixes on 9/9 of the bugs I gave it on my large and older Unity C# project. Only 2/9 needed minor tweaks for personal style (functionally the same).

Maybe it helps that I separately have a CLI with very extensive unit tests. Or that I just signed up. Or that I use Claude late in the evenings (off hours). I also give it very targeted instructions and if it's taking longer than a couple minutes - I abort and try a different or more precise prompt. Maybe the backend recognizes that I use it sparingly and I get better service.

The author describes what sounds like very large tasks that I'd never hand off to an AI to run wild in 2026.

Anyway I thought I'd give a different perspective than this thread.

algoth1 11 hours ago||
Doesn't "poor support" implies that there is some sort of support? Shouldnt it be "no support"
ipaddr 11 hours ago|
You get to talk to an AI agent
r0fl 2 hours ago||
I hope codex doesn’t decline the same way

I’m blown away by how good it is lately

lawrence1 10 hours ago||
The timeline doesn't make any sense. How can you subscribe a couple weeks ago and the problem start 3 weeks ago and yet things also went well for the first few weeks. was this written by GPT 5.5?
wg0 10 hours ago||
The author is not a native English speaker it seems.

They might mean "few weeks ago" and the phrase "couple of weeks ago" might not be exactly as "Vor ein paar Wochen" in their mind rather could be as "few weeks ago."

Rest of the prose in the article seems to support the assumption.

The post is handwritten with no LLMs involved.

fortynights 1 hour ago||
Seriously, I’ve been subscribed to Claude for 18 months now ($20/mo) during which time I’ve seen the hype around other models come and go in a matter of weekends. I’ve just come to accept that everyone is largely commodity and sometimes it’s worth taking a longer view (provided one can afford it).
brunooliv 5 hours ago|
I still haven’t seen any other models be as complete as Claude inside Claude Code. I bet Anthropic knows this and they turn the knobs and see people’s reactions… I have been planning with Qwen3.6 Max inside opencode, absolutely game changer. Opus can then follow the plan quite detailed and like this I can make progress on my toy apps on Pro plan at 20/mo.

For work, unlimited usage via Bedrock.

Yes I’d like to get more usage out of my personal sub, but at 20/mo no complains

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