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Posted by homebrewer 13 hours ago

HERMES.md in commit messages causes requests to route to extra usage billing(github.com)
1090 points | 463 commentspage 4
I_am_tiberius 12 hours ago|
Tomorrow: We used all your data to train our latest mode, Mythos. That was a mistake. Now go away.
wxw 13 hours ago||
I wonder how many customers were unknowingly affected by this (and are unknowingly affected by similar issues). Proper retribution would be to track down all affected users and mitigate all extraneous charges. Unlikely, of course.
nacozarina 13 hours ago||
you knew they were snakes when you picked them up

you will do it again because you are an all-day sucker

Oras 11 hours ago||
Technical issue causing over billing? Mythos is going well I see
101008 11 hours ago||
The future is very dark where you get a bad charge (it can happen, systems are complex, so I don't want to judge base on that), but you can't fill a ticket or complain to anyone about this.

I got a $2 charge for a Facebook Ad (I know, $2 is nothing and I shouldn't use Meta), and it was completely wrong. It's impossible to talk to someone in Facebook about this. The AI chat is completely clueless and can't do anything. Their help page say you can ask for a refund (I can't, because the payment doesn't appear on the billing page or payment activity), but they tell you they will close your account if you do it, like... wtf?

I am scared for the future where AI handles all of this. It should be ilegal. Companies should have a X support people every Y customers or something like that. I see it everyday and it's getting worse and worse...

Some days I think the only solution is what Bombita did in the movie Relatos Salvajes https://www.youtube.com/watch?v=vP3IwmM3XLQ

iammrpayments 5 hours ago|
Facebook has been like this for more than 10 year, and nothing was ever done.
raphinou 13 hours ago||
My understanding was they would process a refund, but no further compensation? Otherwise why would they look for an account to process the refund?

English is not my first language, so I might have misunderstood....

teraflop 12 hours ago|
As I read it, they didn't look up the account to process the refund. They looked up the account to decide whether to process the refund, and then the decision was "no".

The rest of the support response is just pleasantries and padding, to dance around this fact ("Your detailed reproduction steps will be valuable" blah blah).

robofanatic 12 hours ago||
> However, I need to let you know that we are unable to issue compensation for degraded service or technical errors that result in incorrect billing routing.

What a claude excuse

diego_sandoval 13 hours ago||
If Mythos is so smart, how come Anthropic does dumb shit like this every week?
dryarzeg 11 hours ago|
I'm not sure (I'm not in Anthropic, I'm not related to them, I'm just guessing), but I think that humans that worked on so-called "Mythos" (I'm sorry but I'm taking this one with a pinch of salt) and humans who work on/responsible for Claude Code, API and similar features are different humans. Completely different.
sam0x17 12 hours ago|
Sounds like a vibe-coded feature if I ever heard of one
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