Nothing against her, I just think it's not advisable to put a lot of emotional investment in a company that's already shown it's willing to throw away what made people loyal to it to begin with. I've seen a lot of other deeply committed superfans of Southwest feeling upset and angry and even betrayed at various unpopular and customer-hostile moves they've made in the last few years, so it was kind of surprising to see people still buying into their image. Maybe the changes just haven't hit something they care about (yet), but it's always risky to treat a company like they're family/friends/etc. (even if individual employees are great people).

This is the internet; we don’t do “reasonable” here, apparently :p

FAs have very interesting schedules. As they work up seniority they have a ton of flexibility in how they space apart their required minimum number of shifts/overnights. Trading shifts and bidding for shifts is common. Additionally at some point in their seniority ladder they can start getting a regular set of shifts that get them back home to base daily, with occasional overnights.

I suspect this institutional flexibility is actually a natural consequence of the gendered nature of the role.

I don't think FA is a great job for a mom but it's not as horrible as pilot. FAs can switch shifts between themselves and dial up or down their hours with relative ease. Pilots have a lot less of this flexibility.

Not sure the point. I was citing the article and sharing my reaction. What are you doing with the royal we?

Is “build a narrative” code for something? The comment was pretty cut and dry as written.

The "sadly" comment in the article is also a narrative. No offense.