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Posted by lexandstuff 22 hours ago

Shipping a laptop to a refugee camp in Uganda(notesbylex.com)
635 points | 220 commentspage 2
RomanPushkin 19 hours ago|
That's pretty cool. I've also realized that even a small amount of money can solve a lot of problems for someone. I've been helping people in the SF Bay who are fighting cancer by giving them laptops. So far, I've assembled and donated three using parts I already had, and I bought a few more online specifically for this purpose. One more (the fourth) hasn't been given away yet.

It reminded me of when I was a student. I used to repair laptops and resell them. Going through cancer in my family these days, I understand how important it is to help people when you can. It makes you a slightly better person, at least in your own eyes.

dbgrman 17 hours ago||
I tried to do the same from USA to Turkey. Can't ship lithium. So my brother took the laptop to Germany, and then shipped it to Ankara.

The laptop was never released from the customs. The Turkish reps were rude and expected bribe and pretended they don't understand english. After few months it was returned back to Germany. My cousins' laptop had a keyboard issue and local shops would not replace it and the HP agents on the ground also didn't want to help.

takipsizad 12 hours ago|
I've once had the displeasure of having to interact Turkish customs because I got a merch kit from Intel, since it was under 30 Euros (nowadays simplified customs declaration isn't even a thing you have to go the same way as a commercial importer does,which you appear to have gone through, bribery seems to be expected) I didn't deal with Turkish customs directly but the fact that that I had to pay 60% of its value still annoys me to this day. I've also had to decline a second merch kit later because they removed the entire simplified customs declaration thing. I'm also currently trying to obtain SDR which it's market seems to be practically nuked, because of this customs shenanigans
juancn 18 hours ago||
It's pretty much like trying to get something shipped to Argentina, a royal pain in the ass.

The laptop would pay a 50% fee over the (declared value + shipping cost). Couriers will mostly deal with that on send, but if sent through regular mail you need to declare and pay before you get it.

If you didn't include your tax number as part of the address (doesn't matter in which field), there's a non-zero chance that the package will be lost, held indefinitely or returned to sender.

It's great that there are people willing to help even in these conditions.

robocat 22 hours ago||
I admire people that just get shit done: especially in an environment of misdirection.

There's a lot of luck and bad luck in the story.

dullcrisp 21 hours ago|
I’m glad it basically worked out but damn do we take free next-day delivery for granted.
jarek83 12 hours ago||
We tried to ship company-provided laptop from Poland to somewhere in India. After long time the parcel was just simply labelled "gone". And we paid very similar amounts for all the shipping/taxes/clearances. Nice to hear that such stories end well sometimes.
throwaway2037 15 hours ago||
What a wild story. I hope they can meet one day! This is one of many reasons why these countries stay poor -- it is so hard to follow the byzantine set of rules to do business.

Years ago, during the COVID-19 crisis, I wanted to send a laptop to my domestic helper's son who lived in the countryside of Mindanao (island), the Philippines. It was very difficult. It tooks weeks to find a willing shipper (denied by many!) and find/fill the correct paperwork (many shippers didn't know the correct process and Philippines customs agency was zero help). I still have no idea how he paid the customs fees and received the laptop, as he lived hours away from the only FedEx office on the whole island. I just heard from his mother: "Oh, he got the laptop." As a point of comparison, Mindanao is roughly the twice the size of the Netherlands. At the time, FedEx (the only carrier willing to attempt the delivery) only had a single internal postal code for the whole island. Incredible.

perbu 13 hours ago||
I worked on an OSS project and we had a volunteer working from Tobago. His computer wasn't working properly so we sent him a new one.

It got smashed by customs. Literally.

jimkleiber 19 hours ago||
I wish governments would realize that the more barriers and friction they put between their citizens and good tools, the worse their economy will probably be.
codeforafrica 18 hours ago||
The average citizen does not have the income to even afford stuff like that. Anyone who is able buy a laptop like that is wealthy by local standards. And in particular anyone importing stuff from outside. And that wealth is being taxed. If they didn't do that then there wouldn't be may people left to tax at all.

Sure, Django here is the exception, but not taxing imports would generally not benefit people like him, but the actually wealthy people who can otherwise afford the tax.

jimkleiber 17 hours ago|||
> Uganda, Kenya, Tanzania, Rwanda, and Burundi have adopted a three-tiered duty structure for imports from outside the East Africa Customs Union under the terms of the Protocol on the Establishment of the East Africa Customs Union, which became fully operational in January 2010. Most finished products are subject to a 25% duty, while intermediate products face a 10% levy. Raw materials (excluding foodstuffs) and capital goods may still enter duty free. Imported goods are charged a value added tax (VAT) of 18% and a 15% withholding tax, which is not reclaimable. Combined, these taxes effectively charge a 33% tax on all foreign goods and services. Imports are also charged a 1.5% infrastructure tax to finance railway infrastructure development. [0]

"Effectively charge a 33% tax on all foreign goods and services." Not just Macbooks. I don't know if this is the final definitive tally of the tariffs but I believe almost everything has a high tariff, so people effectively pay 33% more for the same goods plus shipping. Fair, can't really get rid of shipping, but a 33% or even a 15% penalty on tools means people get worse tools. Computers, mobile phones, cars, motorcycle helmets, medicines (if imported perhaps?), hammers, fans, showers, whatever tool you might use that is a finished good coming from another country, you pay 15-33% or whatever more, so you get a lower quality product for the money you have. I just would prefer my people get the best deal on the best tools (that we as a country don't think we need to make for security reasons) so people can improve faster. Less smog, better roads, fewer things that break...would be quite nice at all levels.

[0]: www.trade.gov/country-commercial-guides/uganda-import-tariffs

yard2010 7 hours ago||||
Yes, but it has nothing to do with tax in this case, but bribe. I guess you could say it's still a good thing because if it wasn't for the bribe you simply have no option of getting your goods. But maybe if the bribe didn't exist the network wasn't down for so long in the first place
speleding 17 hours ago|||
Most economists think that tariffs are not a good way to collect tax, because it distorts incentives far more than e.g. a tax on wealth or property.
pseudosaid 19 hours ago||
but how would that benefit those in government?
Hnrobert42 18 hours ago||
More to steal?
pjscott 13 hours ago||
You're right, of course, but "those in government" aren't a single entity. There's always an incentive for one corrupt part of government to take more than their fair share of the loot, and then for the next part to take more, and so on... until their combined cut is over the revenue-maximizing percentage, and they make less than they could have if they had coordinated better.

(I want to call this "the tragedy of the commons," but that phrase doesn't sound quite dark enough.)

pseudosaid 1 hour ago||
its usually those with financial interests and objectives simply corrupt politicians to legislate their way into reality. politicians serve the highest bidder
arjie 20 hours ago||
Really makes you appreciate infrastructure. Great story. Maybe one day everyone will have Zipline style drones that can drop off stuff anywhere.
oceanhaiyang 20 hours ago|
Really like how Django writes his response. Well written and very polite. Feels like I only see that sort of genuine writing from penpals
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