Posted by Pattaya 1 day ago
Regular TV has non-targeted commercials you can skip. Streaming has surveillance and unskippable ads.
AI can take it a step further and make promoted editorial content a seamless part of a conversation, without disclosure. It's the holy grail of advertising. To think they'll leave that money on the table is ridiculous.
It's not like brand names and arbitrary ideas won't have ways they regularly show up in LLM output organically. So how would we ever know when they become ad placements?
Coming to a NYT Opinion column any day now
Even if not, there's pricing pressure between chat, gemini, and claude. The products seem to be comparable for laypeople which is why OpenAI has been investing a ton in their memory feature to try to lock in users
And I do really mean forced popup, because all default functionality - which is still available to a anonymous user - is available right behind said popup, which I can clearly see due to the few milliseconds it takes before their shitty React code triggers the visibility of said popup on my secondary laptop.
How different is the experience booking an economy flight today vs 20 years ago?
All it takes is cost-conscious customers who will accept a worse product for less money. There will be competition to see how who can go farther down the "worse" curve.
If anything them trying to do the customer-side enshittification before securing both ends of their market is just a sign that they’re troubled and will likely not ever reach that point.
IMO, if that's the case, then it's yet another example of "We can't get anyone to pay for this stuff"
So, it sediments and is used to sell "real" things, ones that people actually pay money for, like phones. Thinking about this, phones, computers, toasters, thermostats, you name it, becomes not a "bicycle for the mind" but a "chauffeur for the mind" ... you don't have to think; just go along, and "things" just become gateways to some replacement mind out there.
Being such, their value decreases to roughly zero, and (oops) that external mind out there makes all your decisions for you, including what to buy that's of real value, or political decisions.
It all starts with ceding decisions to some outside source rather than using an outside source for information with which to make decisions. Let's face it, trusting humans to help make decisions has always been risky business. Trust is earned, and you can at least look a human in the face, for what that's worth.
Now, humans compete for your dollar, and depending on your politics/philosophy, that either gets you better products and services through competition or is a giant waste that depletes resources through duplication and leads to exaggerated claims (lies at times). Now, extend that to AI "agents" that left unchecked, can steer you wrong. So you set up a competing agent, and the world fills up with "AI wars".
"AI, find a way to swindle Pop out of his home and belongings"
"AI, find a way to protect Pop from swindlers"
This Pop just needs friends he can trust. We are problem-solvers by nature. It keeps us sharp. If we could just cooperate more, life would be better. Don't forget, the forces of racism, nationalism, religious enmity are propaganda, with no basis in our fundamental nature, and they create "stories" and color facts. Oh, that's advertising. In French, avertissement means warning.
Cooperation implies and requires trust. Competition usually involves coercion of some sort.
First, they poison information (Google, you bastards) and then "steer" you wrong. I use that word because, much as I could use a fully self-driving auto, I also believe that if I ask it to go to the place I like for pizzas, it will lock the doors and take over steering, and head out to the one it is paid to.
With trust, you don't need "control"
When will we learn that?
The ultimate problem will be, unless users are running their own local LLMs (which will of course perpetually remain a tiny, insignificant fraction of all AI users) the AI isn't going to be working in the interests of the user, but the rather the interest of the corporation that built it, and the advertisers that pay said corporation.
At least with social or search there are ad standards that the platforms all broadly follow that identify when something is an ad, where as the AI companies will almost certainly either ignore ad standards guidelines or find some loophole they feel justifies not disclosing to users when the answers their AI provides are effectively ads in disguise.
With search, if you search for say "Cheapest car insurance" you at least have a fighting chance of successfully determining which links are ads, which are spam and which are potentially useful content, but with AI, its just going to provide a single supposedly authoritative answer, that the user will think is the best answer to their question, but is in fact whichever answer an advertiser has paid the AI company to have the AI supply.