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Posted by alanwreath 8 hours ago

Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors(www.bloomberg.com)
https://archive.ph/DI4Cq
560 points | 295 commentspage 5
neversupervised 8 hours ago|
This just feeds a certain narrative and allows people to take exactly the wrong conclusion. Just because there’s some uncertainty at the edge, it doesn’t change where things are going.
stagger87 8 hours ago||
> The return of the veteran engineers at Ford cuts against the prevailing wisdom — and fear — that AI will replace all kinds of knowledge workers. But Ford found the machines couldn’t replace experience.

I'm not sure this story is illustrative of that, when you have a VP of engineering saying “Over prior years, we didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers that have been with us through many product cycles.”

He's saving face while almost certainly trying to figure out how to make the new systems work so that next time he won't need to rehire engineers.

rapind 7 hours ago||
> He's saving face while almost certainly trying to figure out how to make the new systems work so that next time he won't need to rehire engineers.

Yup. They jumped the gun. Now they need to hire them back so they can loot their expertise and never hire another senior. I'm not saying this will work, but it's pretty obviously the plan.

neilv 7 hours ago|||
Pre-AI version: Oops, you laid off the higher-salaried people without having them train their replacements, so bring them back, long enough to do that.

Now, that training[*] will be for both AI models and lower-salaried hires.

Perhaps a second mistake by those who thought they didn't need their most experienced people: Now they think they just need to train the AI better, and then new-grad "AI native" hires will be the most cost-effective way to operate/oversee the AI and do whatever it can't.

[*] edit: originally typed "replacement" when I meant to type "training"

teiferer 7 hours ago||
Is there any substantial number of companies actually training AI? Or do you count writing skills files for Claude as "training"? (Cause it really isn't..)
boutell 7 hours ago||
We all know what you mean. But doing what is necessary to make the overall automated system more autonomous = training, at this 30,000 foot altitude.
teiferer 7 hours ago||
Well for grandma on the street I can accept that, but shouldn't at least the tech community be more precise in terminology? "AI" is also a misnomer. So many things in our industry are that it always takes some layers of digging in a new area to understand what they actually mean because the words have shifted their meaning.
neilv 6 hours ago|||
I intended for the entire sentence to be in terms of the thinking of top leadership.

And to gloss over how that improvement would actually happen. (Not knowing what they've currently done and want to do, but for example, guessing: probably in partnership with vendors, consultants, etc., iterative and process and tools improvements, and involving a variety of approaches and refinements.)

Chaosvex 6 hours ago|||
Ray tracing says hello.
makeitdouble 7 hours ago|||
Yes.

And for people focusing too much on AI, Xiaomi kicked their first vehicle into production with a fully automated factory three years ago [0]. That's where the industry is going and has tried to go for decades now.

They might want to also reduced head out on the designing side, but it's also an ongoing trend that started before the AI boom.

That's not an industry that will keep hiring as much as they did in the past, however it turns out.

[0] https://youtu.be/v6jb6PP4APc

red75prime 6 hours ago|||
Obviously. It was the goal of automation since its inception: reduce human involvement.
jvanderbot 7 hours ago||
Maybe. That's one interpretation. A lot of hiring/firing decisions get read through the lens of AI, hard pro or hard con. Reality is always a mixed bag. They certainly will want to try to build up a better automated pipeline, but the question is can they, and can they cost-effectively vs hiring a few more people?
catlifeonmars 7 hours ago||
What does it mean to “train the AI”?
xyproto 6 hours ago||
Oh how the wheels have turned.
gm678 8 hours ago||
> Mistakenly we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that that would produce a high-quality product.

Clearly a lot of careful thought went into their strategy of using AI and firing engineers.

thewebguyd 8 hours ago||
This idea is everywhere right now, that AI is some magic black box that will solve all your business problems. The sentiment is spreading through the exec team where I work now too. It's like a disease.

C-suites completely disconnected from reality and assuming we've already achieved ASI/AGI, and marketing teams & business journals are only furthering that narrative.

It's so weird. I don't know what it is about AI that causes people to throw all thought and caution to the wind and charge forward blind. Its like they've been chomping at the bit for decades to get rid of those pesky humans and are so hyped up over it they can't see clearly anymore.

ryandrake 7 hours ago|||
"Line must go up, forever."

These guys have squeezed out every cost and slack from their system. They've found the exact revenue-maximizing prices and segmentation for their products. They've cut quality to the point where customers will just barely not reject their product. They have used every legal and accounting trick at their disposal to keep that line going up. But, next quarter, line must still go up!

The final massive cost to cut are all those damn human bodies that they they still have to keep around. They've driven down salaries and benefits to the minimum they can get away with, and they've extracted the maximum value from employees they can. But they haven't figured out how to get rid of them entirely. They are staring down the barrel of the gun and just can't see a way to cut this cost further. Now, magic AI comes along, and everyone is saying that the black box can replace those bodies. The C-suites believe it. They have to believe it. Line must go up! This is how they'll do it for a few more quarters. This is why the messaging is so unified across the industry, across every C-suite out there. They all need to believe.

mschuster91 6 hours ago||
> Line must go up! This is how they'll do it for a few more quarters. This is why the messaging is so unified across the industry, across every C-suite out there. They all need to believe.

The real danger for the economy is when the runway finally runs out. And I believe we are at a perfect-storm scenario... AI is obviously a giant wash-trading bubble that alone would be sufficient to trigger a repeat of the 2007ff crisis. But on top of that, we got the issue you mentioned, i.e. everyone running out of kool-aid and noticing it too late, with no easy way of turning around, and we got the war risk and supply chain shocks thanks to Iran and Russia, and and and.

disgruntledphd2 8 hours ago||||
> It's so weird. I don't know what it is about AI that causes people to throw all thought and caution to the wind and charge forward blind. Its like they've been chomping at the bit for decades to get rid of those pesky humans and are so hyped up over it they can't see clearly anymore.

It's just a hype cycle. In my 15 years in data, I've seen around 3-4. Every time leadership get way too invested in the possibilities, and they waste tons of money on doomed efforts. A good example of the prior one was "Big Data" which was even more pointless than the current AI boom.

Don't get me wrong, there is valuable tech there (at the very least, being able to reliably generate structured data from unstructured input is incredibly valuable in data), but the current hype is way off the charts.

ClarityJones 6 hours ago|||
AI is particularly infectious among C suites, because AI is great at spewing words. A substantial portion of folks in those positions are there because of family connections, existing wealth, etc., and their only contribution to the business is similarly spewing words. They went to good colleges where they excelled at spewing words. They worked cushy / hard jobs where they had to spew the just the right normal predictable words for this context, perhaps at a large volume and with little notice... and the words were hard words... not known to those outside the industry.

For those that lack initiative, strategy, a real understanding of their business, engineering, etc., the spewing words is the whole thing. It overshadows their entire understanding.

simianwords 7 hours ago|||
I think you are misleading people by calling it a "hype cycle". There is no going back from this technology. It is going to encroach every part of lives more and more.

What does hype even mean concretely? I think this is just a coping mechanism if you ask me.

alwa 7 hours ago|||
“Hype Cycle” is a Gartner term of art, which they use to describe the way waves of technological innovation penetrate the business world:

https://www.gartner.com/en/research/methodologies/gartner-hy...

The idea is there’s a rush of irrational exuberance when an “innovation trigger” makes a new toy looks promising, and everybody rushes to use it for everything, regardless of whether its suitability-for-purpose is proven. Inevitably many of those pioneers find that it’s not good for their particular problems after all; usage reaches a “peak of inflated expectations,” and crashes into a “trough of disillusionment.”

Then the tech enters a quieter and more gradual “slope of enlightenment” as people work out use cases where the tech actually adds value; then adoption reaches a “plateau of productivity.”

Worth a glance at the way they map this to prior waves of technological exuberance.

simianwords 6 hours ago||
Motte and Bailey.

From your video, it looks like your definition of hype involves a situation where eventual adoption increases above what is in the hype today.

Here's what the parent comment thinks:

> It's just a hype cycle. In my 15 years in data, I've seen around 3-4. Every time leadership get way too invested in the possibilities, and they waste tons of money on doomed efforts. A good example of the prior one was "Big Data" which was even more pointless than the current AI boom.

Obviously the parent doesn't think of hype the way you think of it because they claim that big data was pointless -- they don't see the eventual "slope of enlightenment". They think of hype cycle in the colloquial way and I was responding to that.

I see this all the time in the website and frankly the patronising "but actually hype means something else" is pointless and pedantic. I urge you to respond to words within the context and not bringing in academic definitions.

dgellow 7 hours ago|||
Hype cycle doesn’t imply the technology has no value. But we should be able to talk about it as the boring, nerdy technology it is without that whole doom trolling and “AI will literally solve everything”
red75prime 6 hours ago||
> the boring, nerdy technology it is

Er, what? Intricacies of a transformer pipeline might be boring and nerdy, but the results are not. BTW, I've yet to find any strong argument on why the current ML approaches are bounded below the level you find appropriate to be bored.

MattGrommes 6 hours ago||||
> It's so weird. I don't know what it is about AI that causes people to throw all thought and caution to the wind and charge forward blind.

My favorite theory about this is that we're all used to "speech == intelligence" and now that we have something that can produce coherent speech, it seems like it must be intelligent to people who don't know how it works. Even people who know how it works still anthropomorphize it to a weird degree. So a business person sees this thing that's both intelligent (to them) and superhumanly fast and it seems like the ultimate silver bullet.

hackingonempty 6 hours ago||||
If you are incapable of doing more than "spring init my_app" then the current models are like magic.
greenavocado 7 hours ago||||
> I don't know what it is about AI that causes people to throw all thought and caution to the wind and charge forward blind.

1. Zero personal risk because cargo culting is a valid excuse in Executive World. If investors are on board, its good, no matter how stupid or destructive it actually is.

2. Top leadership's friendship with the country's leadership equals access to cheap debt financing since money is all fake and generated out of thin air

3. Too big to fail

vrganj 7 hours ago|||
Its ideology.

> Its like they've been chomping at the bit for decades to get rid of those pesky humans and are so hyped up over it they can't see clearly anymore.

This is precisely it. Here's my analysis:

AGI is a savior figure for the capitalist class. A tech version of the Second Coming, delivering them from the pesky demands of workers, like a living wage or (gasp!) sick leave.

That's why they're all so obsessed with it, it has religious-ideological component to them. When you hear them talk about AGI, there's always this weird eschatological vibe with it.

Unfortunately, they're blinded by their beliefs and can't think things through even one step further. Even if their cyberjesus comes down to them through the machine and replaces all workers, who's gonna buy all their stuff then?

All they're doing in their capitalist zealotry is ringing in the end of capitalism.

zmgsabst 6 hours ago||
They also don’t seem to realize the AI might take over highly paid executive positions before skilled work.

Knowledge or skilled workers can be used by the AI for swarm training data generation; what value do the execs have to AI?

I think the most beautiful part of capitalism is selling elites rope to hang themselves.

jayd16 8 hours ago|||
Step 1: fire everyone. Step 2: figure out how to use AI.

In that order, apparently.

tanseydavid 7 hours ago|||
I don't understand why Ford did not just put the LLM on a PiP.
zamalek 7 hours ago||||
Alternatively:

Step 1: 30 minute conversation with AI on how to use AI. Step 2: fire everyone.

nosioptar 8 hours ago|||
Had a couple of Taurusii back in the day. 100% ended up having a problem where the power steering pump shit the bed because a plastic piece in the pressurized side failed. Paid to repair one, oem pump broke on drive home due to same plastic piece under pressure.

My point being, Ford's had shit for brains for decades. Its a fucking wonder any of their vehicles make it out of the parking lot.

pchristensen 7 hours ago|||
Ford invested heavily in reliability in the late 2000s - see e.g. https://www.latimes.com/business/la-xpm-2012-apr-15-la-fi-bo...
SoftTalker 8 hours ago|||
I had a Focus in the 2000's that was the most reliable car I ever owned. Rust got it eventually but it still started instantly at any temperature and ran like a new car.
cactacea 7 hours ago|||
It was also designed by European engineers, not in Michigan. Not saying that's the reason the Focus is more reliable than a Taurus but they didn't follow the "typical" Ford design process at the time for that vehicle. For what it is worth I owned a 1992 Taurus and it left me stranded more times than I can count. Just some of the issues I had were a water pump that exploded and a seized A/C compressor.
cucumber3732842 6 hours ago||
<eyes roll in literal loop>

Pretty much everything Ford brings to the US that was designed in Europe is loathed by anyone who has to own it out of warranty.

Turns out that when you have a building full of engineers in Germany or England their domestic engineering culture results in work output not all that different from the sort of stuff people chastise BMW and Land Rover for.

That said, the Escort, and to a lesser extent the Focus, are generally considered very good vehicles.

nosioptar 8 hours ago|||
If I had a nickel for every broken focus door handle I've fixed... (There's a weak pin that always breaks.)
SoftTalker 7 hours ago||
LOL yeah I had that too. Forgot about it. Cheap fix was an aftermarket door handle from Amazon or RockAuto or someplace like that.

I'm not saying it was a perfect car. The interior was cheap, the sheet metal seemed to be recycled tin cans, and it definitely showed its age by the time I got rid of it. But that engine and drivetrain seemed to be bulletproof.

nosioptar 7 hours ago||
Yeah, the engine and drivetrains are immortal, everything else is constantly dying though.
dgellow 7 hours ago|||
Earlier this year I’ve been in calls with leaders from top US companies where their strategy was basically “we have to switch absolutely everything to agentic right now, otherwise we are dead”. That was the full thought.

That made reading their subsequent layoff blog posts pretty depressing

saltcured 7 hours ago||
Well, the business plan came out of this mysterious box, after we fed in the payroll reduction requirement...
tossitawayplz 8 hours ago||
I would literally be homeless before I went back to a company that fired me to replace me with AI, then asked me to come back.
ryan_n 8 hours ago||
Or maybe people just have bills to pay and/or want to support their families. A little critical thinking and empathy goes a long way...
riazrizvi 8 hours ago|||
When you first lose everything, in the process you end up having to pawn expensive principles like that, so when other things like this happen, it's easy to seize the opportunity.
azan_ 8 hours ago|||
Were you ever homeless and starving?
mattbettinson 8 hours ago|||
I doubt it :)
deadbabe 8 hours ago|||
How about if they doubled your previous salary?
Tade0 8 hours ago|||
I guess the crux of the issue is that there's no guarantee that the company would not find a different, equally harebrained, reason to lay GP off.
fred_is_fred 8 hours ago||
There's no guarantee in any job that you won't be laid off.
Tade0 7 hours ago||
True, but if you already know that a given company tends to fire on a whim, you'd be excused to feel a little bit distrustful.
jayd16 8 hours ago||||
For how long?
bigstrat2003 7 hours ago|||
I wouldn't go back, regardless of salary offer, unless I didn't have any other jobs lined up. If I'm not employed than any job (even a bad one) beats being unemployed. But if I was employed, I wouldn't go back to a job where they laid me off for stupid reasons, no matter how much money they offered.
McGlockenshire 7 hours ago|||
As a homeless person, do not wish homelessness on yourself.
xienze 8 hours ago||
Doesn't seem bad to me. Come back for a pay bump and get paid while you search for a new job.
skywhopper 8 hours ago||
The folks who make the decision to throw away these engineers in the first place are the ones who should be laid off.
edoceo 8 hours ago||
Nice thing about the C-suite is that you get authority and compensation without responsibility. You just claim responsibility when things are good. And when bad, the underlings who have responsibilities but no authority take the heat.
LNSY 8 hours ago||
And this is why the C-suite is the single best target for replacement by AI.
LNSY 8 hours ago||
The only job AI's are capable are doing is the role of executive. I think we should replace every C-Suiter with AI.
simonw 8 hours ago||
This HN headline is editorialized, the Bloomberg headline is "Ford AI Hiccups Push Carmaker to Rehire ‘Gray Beard’ Inspectors".

The editorialized headline is also misleading: "Ford rehires 350 engineers after AI fails to preserve expertise or train juniors" - there is nothing in the original story that suggests Ford were expecting AI to "train juniors".

And since the Bloomberg headline is behind a paywall the editorialized headline is most of what we have to go on.

This Verge story would be a better link: "Ford had to hire back former engineers to fix mistakes made by its automated systems" https://www.theverge.com/transportation/956316/ford-quality-...

And the crucial detail: nothing indicates Ford laid off the 350 people who were re-hired. It looks to me like it could be bringing back people who retired.

justonepost2 7 hours ago|
Cope
simonw 7 hours ago||
What exactly am I coping with here?

The headline gives the impression that Ford fired 350 engineers and tried to get AI to train the replacements and then re-hired them when that didn't work.

That impression is false, which means we're wasting time having conversations about it.

(The top comment thread on here right now - https://news.ycombinator.com/item?id=48674446#48675092 - starts with the assumption that Ford execs made the mistake of laying off 350 people and then discusses if they got good severance packages etc. - here's the best comment I've seen calling that out so far: https://news.ycombinator.com/item?id=48674446#48675486)

vvpan 6 hours ago||
Do we have any hard data about AI improving any business metrics yet? I am not skeptical that it might, but I have yet to see anything.
willmadden 6 hours ago|
Whoopsie, quick, let's boost our quarterly bonus by 50% for being bold and experimental.
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