Posted by engmarketer 10 hours ago
It's not true that "AI makes mistakes" or "ChatGPT is sycophantic". It's just that sometimes the simulated extensions to the training material are accurate, and sometimes they're not.
> AI can absolutely shatter that feeling in an uncomfortable way ...
I see this as a field report in a time of fundamental transition, from a world without AI, to one that accommodates/incorporates AI. For this to happen, AI will need to become more trustworthy. As for the U.S. medical system, it can't get much worse.
I recently had a similar experience (meaning walking a fence between old and new methods), where I was told I could get an appointment with a human medical practitioner in nine months. So, to resolve my anxiety I consulted AI and got an instant diagnosis, one that was later confirmed by the inaccessible medics.
Being a born skeptic I wasn't going to act on AI's diagnosis, I just wanted to know what was going on, resolve some uncertainty. Another advantage: an AI chatbot doesn't say, "Wait, you're on Medicare? Hmm. See you in nine months."
Don't take this as an endorsement of AI's diagnostic abilities -- it's way too soon for that. In my case it was a slam dunk, about a condition I knew nothing about.
A family member has cancer and we treat chatgpt as part of the team (our doctor's words). I ingest everything into it, work with it to make a good report. Then at the next visit we review it.
This gives you the best of both worlds. You get peace of mind and the doctor explains why and how the agent was right or wrong.
Twice now we've caught consequential mistakes (wrong pain medication and incorrect notation of the exact mutation that he has). Which have made a difference to his quality of life and treatment path.
Most of what the doctors have said is in line with the agent but when there have been disagreements they've been very reasonable. Sometimes the doctors have gone with the agent's version sometimes they've explained why that's inappropriate.
IME, on an almost daily basis, claude.ai and Claude Code are confidently wrong about something, and use polished language to assert nonsense.[*]
If it's doing that on something easy, like factual knowledge available in text on the Internet, or programming code that can be inspected easily and follows well-known rules, and I can tell, because I understand those things... then there's no way I'm going to assume that Claude doesn't also BS when it comes to someone else's field. Especially not a field that requires some of the smartest people to go a decade of training, just to get started in the field.
[*] And if I confront Claude with its mistakes, eventually it apologizes, and acts as if it's learned something, again mimicking word patterns it's heard real people use and mean, without meaning any of it. I wonder whether the AI user experience would be better, if LLM-ish interfaces weren't implicitly created in the image of fake-it-till-you-make-it overconfident performative sociopathic techbros.
Overall i see a great opportunity for x-ray techs (radiographers even when Jensen from NVidia says the first field he recommends not getting into - Radiology which is the step above) to open their own businesses for people who want to use AI for self care and help. Have one doctor or dentist on staff to use as needed.
It like using WebMD for any ache and pain and it is saying it might either be Lupus or cancer.