Posted by ano-ther 5 hours ago
Maybe try the .deb version? (maybe need to back up your data in ~/snap/thunderbird/
Oh well, no software is perfect.
Is only 10 people representative of the population of thunderbird users?
Sample size is a very weird, often kinda counter-intuitive topic.
For very narrow studies it is possible to get representative data with fewer than a dozen interviews, but in this case it is explicitly not representative. In the video they mention that most of the participants have used Thunderbird for over a decade and follow release notes, development, and various forums closely, which to me suggests that they were recruited opportunistically rather than a random statistical sampling.
They do mention that they have plans to engage a larger audience in the future but that can be incredibly expensive. Even large organizations typically have to augment a small number of representative interviews with a large number of surveys and a very large set of user telemetry to properly weight interview feedback.
(I jest!)
If all of your users customize extensively the moment they get your hands on the software that means your defaults suck. As long as they keep letting people customize it's good enough though.
I would suggest they first "demystify the language" and "streamline information architecture" of the article itself.
Also some details would be nice. And some acknowledgement of an understanding that the UI being "dated" and not "modern" probably isn't what's making it difficult to use.
The tone with which it manages to objectify the users and distance from them is a cherry on top.
> Thunderbird’s robust functionality is its superpower, but a dated interface shouldn’t be a barrier to entry for newer users.
I started preparing for the worst.
Deep down, though, I really wish they rebuilt it on top of something less heavy than Firefox, eg. ZED's GPUI.
Missing step numero Zero: What is a menu bar, where should it be placed, and how do I use its menu items in a way that adheres to the basic design rules of all operating systems on which this software runs?
Surely I'm missing something? How are people using it? If someone replies to you "I think there was a problem with your attachment", do you search for your sent email?
https://connect.mozilla.org/t5/ideas/true-threaded-conversat...
In the meantime, the Thunderbird Conversations add-on provides a conversation view that looks like classic Gmail, which is probably what you're looking for:
https://addons.thunderbird.net/en-US/thunderbird/addon/gmail...