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Posted by tysone 1 day ago

What Happened to Talenti?(www.nytimes.com)
55 points | 42 comments
CobrastanJorji 1 day ago|
A premium brand that got significantly worse but didn't drop the price? Seems obvious that this is going to be a story about private equity or a similar acquisition, and indeed it is.

https://www.worseonpurpose.com/ has a giant list of these, with a tracker that breaks down hundreds of once-premium brands and the exact changes that the companies that acquire the brands make to make the things cheaper and worse, capitalizing on the good name of the company until they wear it down completely.

WarmWash 1 day ago||
- Launch amazing brand with tight/negative margins to drive heavy consumer adoption

- Sell brand to megacorp/PE for hundreds of millions or billions.

- Brand gets "optimized for cost" so buyer gets an ROI.

- By the time the public has soured on the brand, the buyout has paid for itself plus profit.

The solution would be to launch these products with high margin built in, but then everybody scoffs at the cost and you die in the womb.

The unicorn solution is that you actually invent a way of producing the high value thing for very cheap, cheaper than everybody else, so you can compete on price while still having top-shelf inputs. But man, that problem is about 5 orders of magnitude more difficult to solve than simply coming up with a product people will like.

sdellis 1 day ago||||
The best solution for everyone is to come up with a quality product that people like, price it fairly, and then don't enshittify it. Win-win!
WarmWash 1 day ago|||
I'm not sure if you are kidding or not, it would be a funny sarcastic remark in the right circles, but if serious, this exact line of thinking is exactly why things like indie-go-go and kick starter are just absolute meat grinders of starry-eyed individuals.
jdm2212 1 day ago|||
Not "everyone" -- if you're the owner of a successful ice cream brand who spent a decade grinding in the ice cream game, cashing out the brand equity and getting to live on a yacht might feel better.
sdellis 20 hours ago|||
Or you could just work hard and put your kids through college by making an honest living producing an honest product. Greed is what is destroying our world, and it is also the obvious one-word explanation for what happened to Talenti.
jdm2212 13 hours ago|||
The problem that companies like Talenti run into is: a guy starts the company because he loves making ice cream; foodies get into it and make it really popular; once it's popular the average customer is someone who can't tell good ice cream from bad.

And so the founder has a very valuable asset (a brand that is popular) but has also lost the thing he loved about the job (making a specialty product for discerning customers).

There is nothing unreasonable or greedy about exiting at that point. Let someone who wants to run a mature food business do so, and enjoy a well-deserved payout after years of hard work. All the discerning customers who care deeply about quality move on to the next thing, and normies who just like the brand name won't mind the changes.

WarmWash 18 hours ago|||
I don't think you are aware, probably because no one wants to hear it, how unbelievably greedy the people you sell stuff to are.

If you think corporations are ultimate incarnation of pure greed, and consumers are clear minded rational actors bringing an honest offer to the table...well, start a business and see

sdellis 16 hours ago||
If that's really how you feel about your customers, it may be time to get out of whatever business you're in. To get back to the point, Talenti's loss of quality is in no way related to consumer greed.
jerlam 1 day ago||||
And if you know the new owners will screw up your ice cream brand, you can wait a decade and do it all over again, leveraging your new wealth, knowledge, and connections to make it easier.
jdm2212 13 hours ago||
pretty much the Honest Tea -> Just Ice Tea story :)
dnautics 1 day ago|||
a lot of these products have been around for too long for it to fit the model you're proposing
NoDodgeQuestion 1 day ago|||
fwiw, as a giant list might be ok, but writing is ai edited
srmatto 16 hours ago|||
Wow nearly every mattress company I can think of is on the avoid list there.
chrononaut 1 day ago|||
> worseonpurpose

A lot of irony in that name with all the written AI slop.

roryirvine 23 hours ago||
Quite apart from the extreme sloppiness, the person who runs it is a "Development Strategist" in Palantir's sales team. I'd suggest being extremely wary about signing up with them.
colechristensen 1 day ago||
And you must ask yourself, is the ability to sell your company to another company a benefit or should there be considerably stronger hurdles for this kind of thing?
ChrisMarshallNY 1 day ago|||
The modern SV corporate model is:

- PRODUCT: The corporation

- RESOURCE: The users of the corporate software/hardware (which is actually resource feed)

- CUSTOMER: Investors/VC/PE/Megacorp

TuringNYC 1 day ago||||
> And you must ask yourself, is the ability to sell your company to another company a benefit or should there be considerably stronger hurdles for this kind of thing?

Distribution is a huge problem for small companies. So you almost have to sell to a bigger firm to get beyond a certain size.

inigyou 1 day ago||
or partner with someone who can do distribution? I don't see why that necessitates selling the company. It's like saying the story in my game sucked so I sold it to Disney.
nh23423fefe 1 day ago|||
why would ask myself that, i have nothing to do with the owners or buyers.
losvedir 1 day ago||
Heh, my wife was the maintenance supervisor for the Missouri Unilever plant that makes Talenti (well, not Unilever anymore). The same plant also makes Breyer's, Magnum bars, Choco Tacos, Popsicles, and various other novelties.

She frequently complained about the Talenti line having issues. When it was acquired they had contractual responsibilities to produce the gelato a certain way. One thing I remember is it used sugar in granular/powdered form, whereas all the other ice creams used a syrup. So they had giant hoppers of sugar, which of course are a big explosion hazard so there was a lot of equipment around that to keep it from blowing up.

I do remember the tight lids thing, heh. They were well aware...

Ben & Jerry's is also a Unilever brand but manufactured in Vermont (but largely not the one that everyone tours). I think that one is even more complicated because of all the little mix-in ingredients and stuff. And I remember at one point they had these "pint slices" which were packaged as rectangular prisms and had to be cut by enormous, very sharp knives, which caused a fair number of worker injury events.

Since then she's moved on to manufacturing other things. As a purely digital guy, I'm always fascinated by the "real world" things that physical goods have to deal with.

xnx 1 day ago|
> The same plant also makes ... Choco Tacos

Made. RIP: https://en.wikipedia.org/wiki/Choco_Taco

losvedir 1 day ago||
Oh, no! What a tragedy. I loooved them way back in the day when you used to be able to get them at Taco Bell. The inventor of the Choco Taco went to tour the factory one time while my wife was working there. I asked her to get him to autograph one for me, but she refused to. Alas.
TheGRS 1 day ago||
Agreed that this happens to a lot of specialty products, but for some reason Ice Cream (or in this case gelato) always seems to go through this cycle. Its like a 10 year cycle from introduction to popularity to selling out and going with cheaper ingredients and before you know it the brand is tarnished and some other brand has taken the mantle.
TuringNYC 1 day ago||
The best arbitrage was that purchasing a jar like that (empty, a la carte) would cost $3. So you were basically getting amazing ice-cream for $2. Half my pantry became reused Talenti jars.
CobrastanJorji 1 day ago|
La Fermiere makes these fancy little yogurts that are fine, I guess, but they come in these amazing little terra cotta cups that are amazing for all sorts of little organizing tasks. Each flavor's a different brightly colored glaze. I do wish they'd glaze the interior as well, though.
SoleilAbsolu 1 day ago||
Haha, I have an empty Talenti jar and two La Fermiere cups in my room for trinket storage! FWIW my La Fermieres have interiors with same color glaze as exterior.
OhSoHumble 1 day ago||
Oh yeah, my partner and I noticed this when our local grocery store had a sale on Talenti. It just... wasn't very good. Like it was just OK. For that grocery store, Nancy's Fancy is next to Talenti and - for a couple bucks more - you get something that is absolutely delicious.

I'm not associated with Nancy's Fancy but I will absolutely shill for it. Wonderful stuff.

CarVac 1 day ago||
They mention Jeni's. Now that is premium ice cream. Their "darkest chocolate" and "milkiest chocolate" flavors are the only chocolate ice creams I like, because they actually taste liko eating chocolate.
saikit 1 day ago||
I got 3 jars for sale for under $9 last week so while the quality has probably dropped it's usually the cheapest gelato product at the supermarket.
burnt-resistor 20 hours ago||
Just say "no" to corporate crap.
pclowes 1 day ago||
Amazing fresh ice cream is just not that hard to make at home.

It’s also a fun social thing especially with young kids.

Companies need to be taught that if they enshittify they die.

burnt-resistor 20 hours ago|
I bought an ice cream maker new in box from a hospice consignment shop for $3. It can make gelato, ice cream, and sorbet.
encoderer 1 day ago|
Putting 2 servings of ice cream in a thick plastic jar was always a dumb gimmick.
TuringNYC 1 day ago|
>> Putting 2 servings of ice cream in a thick plastic jar was always a dumb gimmick.

One gimmick I quite detest is the use of highly concave bottoms some companies use, so as to reduce the volume of actual product. Similar to deep indentations orange juice bottles use as a "handle" but which actually exists to reduce the volume of juice.

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