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Posted by champagnepapi 1 day ago

New Orleans is testing Carbyne’s AI-powered Emergency Call Triage software(www.shreveporttimes.com)
72 points | 117 commentspage 3
heaney-555 1 day ago|
I hope this is at least done with GPT Live or equivalent, not some cheap shitty model.

(but in general, it sounds like a bad idea, it's too early for this!)

stuaxo 1 day ago||
How long until people die ?

Probably people are dying already - fund the system properly, it may just be more obvious when they die now as the AI will have textual logging thats more easy to search.

dylan604 1 day ago|
911 calls are recorded. We see it all the time in various cases. Those tapes are transcribed. We see it all the time in news clips. Those transcriptions are also more easily searched. Why is this any better?
MiroslavPokorny 1 day ago|||
How does that help someone who has already died ?
squigz 1 day ago|||
You know it's the news orgs that transcribe the calls, right?
dylan604 1 day ago||
Of course. Not really sure what you think is a gotcha here though
squigz 1 day ago||
It's not a "gotcha"?

It's just that not all calls are transcribed, and thus are not easily searchable. An extremely small fraction of them are transcribed, and I don't really see how one searches through those that are.

Maybe I've missed something here though.

spottedmarley 1 day ago||
Actual title: New Orleans gives up on 911. 'It's just not that important.'
newsclues 1 day ago||
This might improve swatting
Razengan 1 day ago|
Improve as in make it easier to swat someone or more difficult?

The fact that "swatting" is even a thing makes Murica seem like such a fucked up dystopia

toplinesoftsys 1 day ago||
Handling 911 calls is THE worst idea of AI usage, considering its current state of maturity.
dreamcompiler 19 hours ago||
What could possibly go wrong?

https://news.ycombinator.com/item?id=49105190

Markoff 1 day ago||
If they think they will save money here on human dispatchers, they could not be more wrong, this will be sued into oblivion after first few deaths caused by AI incompetence to deal with non-standard situations. And I am afraid the worst part is the people who greenflagged this, will walk free.

In case of major event they could just use prerecorded message at the beginning of the call to give people some simple advices for those who can call later, that's what we did in insurance claims department when the line was overloaded. By my experience sometmes dealing with pretty non-standard stuff + now experiences dealing with AI daily for work, this will 100% go wrong despite whatever their press release says about 100% success rate in 3 months (does anyone believe 100% rate?).

spl757 1 day ago||
All AI hallucinates. What could possibly go wrong.
King-Aaron 1 day ago||
"Greetings and salutations. Welcome to the emergency line of the San Angeles Police Department. If you would prefer an automated response, press 1 now"
jihadjihad 1 day ago|
And once again we have to pinch ourselves and marvel at our timeline where genuine news headlines and those from The Onion are utterly indistinguishable.
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