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Posted by aziaziazi 2 hours ago

France to ban unsolicited telemarketing calls(www.lemonde.fr)
174 points | 114 comments
Kon5ole 1 hour ago|
Great idea!

Telemarketers have ruined the phone network for me. I haven't answered an unknown call for the past 10 years, which sometimes means I miss important ones. 99.9% of all calls are an attempt to get money, and the 0.1% that's a dentist appointment, a friend that changed numbers or whatever become collateral damage.

A ban is the right idea but I wonder how they can handle it, logistically. I think there needs to be a technical solution.

A national "whitelist", where hospitals, doctors, utility companies and such can register to get their numbers whitelisted perhaps, combined with a setting on phones that block any non-whitelist number.

Each country could maintain their own whitelists, and corrupt nations selling whitelist status to scammers would get blocked in any other country at least.

boredumb 5 minutes ago||
When I was getting a D&B number I missed their call I wasn't expecting because I wont answer unknowns and my phone blocks half the calls they think are spam anyway, then had to spend the better half of a week answering spam calls before finally getting what I needed.
Gigachad 1 hour ago|||
I wonder how much we even need international calls from unknown numbers.

In my life I have literally never legitimately had a call from an unknown number outside of the country. I guess it could be different if you have many connections or business deals internationally. But I feel like the average person could restrict inbound international calls to contacts only and be better off for it.

Raudius 35 minutes ago|||
In the EU its not uncommon to receive phone calls from other countries. Just the other day I received a large package and the driver called with an international number to make sure I would be home to receive it.
msh 24 minutes ago|||
I dont think unknown numbers should be allowed at all, esp for business. I think its a reasonable requirement that if a business wants to call someone they are willing to identify them self.
simiones 12 minutes ago||
I think they meant "unknown numbers" as "numbers that are not saved in my phone", not hidden numbers.
vjk800 55 minutes ago|||
There doesn't need to be any kind of technical solution. If a telemarketer wants to sell something, they must declare the name of their company. The company name can be reported to police (or whatever authorities are going to handle this) who can then fine the telemarketers.
Kon5ole 43 minutes ago|||
>The company name can be reported to police (or whatever authorities are going to handle this) who can then fine the telemarketers.

This kind of happens today, but I think the problem is too big. You'll need to employ thousands to process all the complaints and by the time you issue a fine, the company has closed and a new one has started.

druskacik 4 minutes ago|||
> This kind of happens today

What do you report to the police if the act isn't illegal?

showsover 40 minutes ago|||
That's why you go after the people who run the company if they do that.
sumedh 8 minutes ago||
How do you know who runs a company, aren't some European countries tax havens who dont share that information?
eru 49 minutes ago||||
What if the business says 'That wasn't me?'

I mean, everyone can call anyone and name any company already.

ValentinPearce 38 minutes ago|||
I assume ownership of the caller's number can be logged/checked.

I haven't had too much trouble with telemarketers lately but there is a crowdsourced app in France called Saracroche that can be easily installed on your phone and blocks spam numbers by becoming the caller id service. You can also use the app to report a number and help build the huge database.

eru 22 minutes ago||
> I assume ownership of the caller's number can be logged/checked.

Alas, last time I checked numbers were something that was announced in-band, so it could be trivially faked by the caller. But I'm not sure if that's still true.

Sayrus 13 minutes ago||
Not in the domain at all but wasn't this the purpose of STIR/SHAKEN but the biggest blocker was that large telcos hadn't deployed it? I think Android and iOS dialer app show you whether there was Caller ID Verification done or not so you may be able to drop anything unverified.
petu 37 minutes ago|||
Phone number always belongs/registered to someone?
eru 22 minutes ago||
Alas, last time I checked numbers were something that was announced in-band, so it could be trivially faked by the caller. But I'm not sure if that's still true.
PunchyHamster 22 minutes ago||||
I don't want to sit thru the phone call just to get the company name to report, that can also be just their competitor name they want to sink.
lifestyleguru 46 minutes ago|||
Most EU countries implemented registration of every mobile number with personal details and national id number. Yet in the same countries there exist entire office buildings with tens of people receiving salaries for spam/scam/cold calling, and they are fully anonymous?!
LeBit 1 hour ago|||
The whitelist managed by the government is not a bad idea.

I’ve been thinking how to turn the table so that you could allow only certain parties to reach you if you allowed them to (say you are waiting for a call from the auto repair shop).

I like the idea of a whitelist. But there needs to be a way for you to also manage that white list so that you can allow that repair shop to call you in the next few weeks.

left-struck 56 minutes ago||
Have you tried call screening? I know for sure apple phones can do this but I believe some android phones can too?

For me, all unknown calls are screened. Which means if someone who’s not in my contacts calls me, they get some automatic voice saying something like “this is apple screen calling, please let me know who you are and why you are calling” The person calling then either hangs up or says something, if they say something I can see the live transcription and answer the call immediately if it’s important.

It’s been incredibly effective. I’ve been using it for a couple of years now with no complaints from anyone for not being able to reach me, and not once have I answered a scam call during that period.

I’ve had a few situations similar to what you describe, some service I’m using like a doctor, realestate agent etc called me and I immediately recognised who they are and why they are calling and answered.

wolvoleo 29 minutes ago|||
Yes though most of the calls I get are scams. And most of them come from abroad now because Spain also banned them. It is not a very effective measure
kuboble 14 minutes ago||
At least a strategy to ignore unknown international numbers has much less collateral damage if any.

All emergencies from unknown numbers that I can thank of will be from local numbers.

I personally answer all phone calls but I have very little of those spam calls (on average once a month perhaps?) And I have learned to just rudely stop the call without saying "sorry, I'm not interested".

nehal3m 24 minutes ago|||
Marketing ruins everything it touches, from the public square to the internet and from the phone network to radio. I don’t know what the alternative is, but I don’t need one to see this is shit.
PunchyHamster 22 minutes ago|||
Just easy ability to report would be enough. Then the govt can get to the phone number owner and make any middle men also responsible (in "tell us who was your client or pay the fine" way)
germandiago 1 hour ago||
At the other side of the spectrum (they are mostly annoying, I agree) how do you keep promoting or selling your product if yiu cannot find your customers?
nkrisc 40 minutes ago|||
As a consumer, I don’t want you to find me. I’ll find you when I need you.

There are places that list businesses, like the yellow pages of old, or place ads in publications that are relevant to the services or products you offer.

If you sell tires, and I don’t need tires, I don’t want to hear or see anything about tires.

n4r9 1 hour ago||||
List it in a register that people can search when they're actively looking for products like yours.
jurgenburgen 1 hour ago||||
Why should shits be given? Find a better way to advertise than harassing people.
Gigachad 58 minutes ago||
Advertising is such a zero sum game as well. The only reason companies have to cold call market is because their competitors are cold calling. So you have to participate to keep up. If no one can do it, no one is getting a leg up over the rest.
nehal3m 17 minutes ago||
You’re making a lot of assumptions. What is the cost benefit for cold calling? You could conceivably be better off letting the competition bleed. But I suspect a legit cost benefit analysis is hard to come by, mostly because marketing sells itself to management first.
vjk800 53 minutes ago||||
Do you personally buy everything from the telemarketers? If not, how do you find the products you want to buy?
meindnoch 41 minutes ago||||
>how do you keep promoting or selling your product if yiu cannot find your customers?

You don't.

tuetuopay 56 minutes ago|||
As if we don't already have enough advertisement channels in our lives.
collabs 13 minutes ago||
My pet peeve is that a full class A attestation is still not a requirement in 2026. The US FCC won't do it. I have no hope from the current administration. However, perhaps France is in a unique position to implement this. The idea is that all calls that have a domestic caller ID will be required to have full class A attestation and all carriers will be required by law to block any calls that do not have such full attestation. Any carrier that attests phone numbers that it is not supposed to should get huge fines and criminal charges. This is my dream for what all Telecoms in the world should do, hopefully beginning with France. This requires broad support within the country and a firm deadline so companies don't shrug it off until the last moment and then demand an extension.
ZeWaren 1 hour ago||
The previous system never blocked scams because scammers didn't bother to check if your phone number was in the block-list before calling you.

That new law is not going to change the number of spam calls most people will get, as they're not from properly registered businesses.

stymaar 1 hour ago||
It's not about scams, it's about commercial telemarketing calls.

Scams have been heavily hit in January when the French regulator mandated the telcos to implement a complete block of spoofed phone numbers (it's not an actual hard block, but unauthenticated calls will be market as "private number" which are ignored by most people already).

There will always be scammers who register an actual phone number to run their scams, but this rule will at least stop the constant phone harassment that made everyone unplug their landline phone.

mcv 33 minutes ago|||
> the French regulator mandated the telcos to implement a complete block of spoofed phone numbers

That is really great. I've had a lot of trouble with calls from spoofed numbers a couple of years ago (it ended when I installed a scam blacker on my phone), and when I looked into it at that time, my impression was that phone companies couldn't block spoofed numbers. On the other hand, if the scam blocking app can block them, there clearly must be some way to detect them.

Phone companies need to do a better job protecting their customers against this abuse.

Telaneo 23 minutes ago||
The problem with spoofing is that there are legitimate uses of it. It's probably solvable by only allowing spoofing of numbers you actually own (so if a hospital has 20 phone lines, they can spoof their publicly posted phone number, but random spammers can't spoof your neighbour's phone number).

The fact that the phone companies haven't done this or much else yet goes to show how little they care.

AnssiH 2 minutes ago||
Or just block international spoofing, to allow the case you mention.

E.g. in Finland the relevant regulation (https://traficom.fi/files/media/regulation/M_28_L_EN.pdf) says (in section 10):

> Telecommunications operators must block calls terminating from the public international interface when the calling party number is clearly incorrect or the calling party number is a Finnish telephone number and the situation does not involve roaming as referred to in section 7.2.1.

redsocksfan45 30 minutes ago|||
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PunchyHamster 20 minutes ago||
Someone is paying for the number, make them responsible.

And if that is a company that offers service of lending number for such calls, they deserve to suffer too

cindyllm 6 minutes ago||
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flyingshelf 50 minutes ago||
Essentially useless. My country also banned them and has a "do not call" registry, doesn't stop scammers from calling my phone non-stop.

Also legally speaking all you need is "Check this box if you don't want spam" and the floodgates are open, legally.

You need telco-level detection and blocking. If a cellphone number makes 1000 calls today maybe it's not a real cellphone, is it. Block the calls.

nexus6 48 minutes ago||
At least it gives a legal framework for prosecution.
ascari 42 minutes ago||
Exactly, I think all these regulations in the Europe fail to understand the enforceability of these, any legitimate business won't be making unsolicited calls already. For instance, I weekly get unsolicited calls from a legit recruitment agency in the UK, never ever shared my data with them, they don't even email but directly call in absurd times. I requested removal of my data after months of ignored calls but they kept calling still, reported to ICO but no luck either.

I'm 30+ and was trying to buy some wine yesterday, and was IDed and i'm clearly well over 18 yet they had to take the bottle back as I didn't carry my ID with me. Essentially the same thing with pubs/bars etc, you're clearly over 18 but there is a weird power trip yet in some raves/clubs you still see under 18s being let in.

thrance 15 minutes ago||
This law is especially targeted at legit businesses... It's already illegal for scammers to call.

And I don't think something being hard to enforce is reason enough to not do anything about it. If we truly care about something, we can always find a way.

bocytron 12 minutes ago||
Note that in France, telemarketing calls are already required to use specific number prefixes. This is already very useful: you can immediately tell whether a call is from a telemarketer just by looking at the number prefix.
thibaut_barrere 1 hour ago||
Related: https://saracroche.org/
wiether 40 minutes ago||
I was about to talk about it for my fellow citizens ; clearly an awesome app!

Fun fact, Bloctel, the service that was supposed to allow us to ask not to be harassed, leaked last week... https://www.universfreebox.com/article/596529/piratage-de-bl...

Vosporos 1 hour ago||
This app has saved my mental health
amberjack 1 hour ago||
This seems so much of a no-brainer to me due to scammy calls to elderly and pure time loss responding to calls it is interesting not much has been done about it in other countries. I guess the telemarketers have a good lobby.
ttoinou 1 hour ago||
In the last 2-3 years, my impression is that most french numbers receive daily unsolicited phone calls. In 2026 they even started sending scammy “missing delivery” text message with your real name printed on an attached MMS picture (on a parcel to deliver), making it even more real.

Related, there has been dozens of private data leaks in the last years in France

tuetuopay 50 minutes ago||
Yup, having a French number is unbearable without automatic blacklist apps. I definitely notice it when it breaks after an iOS update, is start getting multiple calls a day. For any french here with an iPhone: Begone works great and has community lists for spam numbers.

The SMS are getting out of hand too, they send you a pre-recorded MP3 in addition to the picture too. At least they don't have enough information to know I don't have a letterbox.

> Related, there has been dozens of private data leaks in the last years in France

Yeah, more and more French people are getting annoyed at it, esp. when companies always say "no worries no payment info leaked". I don't care, I can change my credit card but I can't change my personal informations.

And literally last week it's Bloctel that leaked! It's the government managed list of phone numbers that don't want to receive telemearketing calls, where anyone can add its own number to be excluded. Great idea on paper, goldmine of a data leak.

PunchyHamster 18 minutes ago||
> goldmine of a data leak.

It's a number out of not so big pool of numbers. Spam caller can iterate every number in the country in a month

Vosporos 1 hour ago||
#FranceFuite
mcv 41 minutes ago||
That's great. Netherland banned them a couple of years ago. Unfortunately I still receive them. Sometimes a lot. A year or two ago, I received calls almost every week from a major TV/internet provider (Ziggo-Vodafone; total crooks). I told them not to call me again, I complained to the regulator, but as far as I can tell, nothing was ever done about it.

So banning it is great, but you still need to enforce that law.

conradfr 33 minutes ago||
In France it's multiple calls per day.

Especially on landlines mostly used by older people.

Xmd5a 34 minutes ago||
>Sometimes a lot. A year or two ago, I received calls almost every week

4-5 a day here.

mcv 30 minutes ago||
From the same company? That's crazy. You'd think they'd get the message, but they're really stubborn. Most Dutch companies seem to obey the rules, but this one (and it's a big one) clearly does not. I still don't understand why they weren't fined into oblivion.
Fnoord 8 minutes ago||
Were you a former customer of Vodafone-Ziggo? If yes, did you delete your account?
erremerre 23 minutes ago|
At least most of the Spanish one can be banned by blocklisting a whole company. which is what I did following a guide I found, and have reduced my Spam calls from 2 per day, to 3 per year.

However, the only way to solve this I believe is that you could once you get an unsolicited call to press a combination like ##01, and automatically this is passed to an agency that deals to punish whoever is behind the call in real time. At least if they call from a national number.

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