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Posted by thehoff 4 hours ago

I requested a copy of my data from McDonald’s loyalty program(www.wired.com)
135 points | 157 commentspage 2
zerof1l 1 hour ago|
I don’t see anything wrong with the general statistics mentioned in the article such as average order spend or number of visits being calculated with your consent. Curious though what’s in the rest of the mentioned 500 pages.

As someone on both sides of the equation, any organization should be doing some kind of tracking and statistics. The bad part, and what upsets most people, including me, is when this information is aggregated across multiple services, gets attached to my real identity, and then sold to somebody. As long as this information stays with that one company, ideally is not linked to my real identity, and the company won’t sell or transfer it elsewhere, such as to an insurance company, I don’t really see a problem here.

wrboyce 1 hour ago||
I did this a few years ago with a few companies. The most “interesting” was eBay, the data itself was predictably boring but they sent it to me on a USB flash drive!
skeledrew 2 hours ago||
Well... that's what it means to opt into convenience and benefits. That loyalty program that benefits the customer over the years of course also benefits the company, and not just by making said customer more "loyal".
tbyehl 1 hour ago||
Some time this year the McDonald's iOS app started demanding that I let it track my location at all times in order for it to keep me signed in.

No thanks.

teiferer 2 hours ago||
Irony: The first thing shown to me when opening that Wired article was an info box asking me to agreeing to data collection.
nDRDY 3 hours ago||
How many pages would be required to store all the information that a shopkeeper knows about one of their regulars?
rpdillon 2 hours ago|
Yeah, the discussion is not differentiating between data that's collected, meaning it's not their data (and so they'd have to ask you for it), and data that is generated by the business itself, which is their data. Businesses knowing what frequent customers buy most often and how much they spend goes back hundreds of years, I'd expect.
boscillator 3 hours ago||
What is the point of predictive analytics for them? Surely they don't care about what one specific customer will do, only in aggregate? Since ML models can only learn from past aggregates, wouldn't traditional statistics on past transactions make more sense?
RevEng 1 hour ago||
Targeted advertising. That can be banner ads, notifications, featured suggestions or anything else. Knowing what your are most likely to accept tells them what they should offer. The goal is always conversions: turning ad impressions into sales.
ceejayoz 2 hours ago||
They can see if marketing changes your behavior.

"We predict he won't get fries until Monday. Send a push notification."

wxw 3 hours ago||
> “McDonald’s secret sauce is really commercial surveillance,” says Jeff Chester

Great line. I do really love their fries though.

jsrozner 2 hours ago|
"She says a more beneficial approach for consumers would be highly detailed disclosures during the sign-up process that lay out what’s going to be stored in your 'permanent record' and how that data will be used to make specific inferences about you."

No. You should never have to try to figure out what companies are collecting or how they are using it. They should not ever be allowed to aggregate data at the individual level. And if aggregate data ever becomes fine-grained enough to fingerprint individuals, then regulation should force coarser graining. (This would mean that better machine learning systems would result in companies being able to collect less data.) We should have forced audits of every consumer company.

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