AI handles incidents, engineers lose touch with their systems

Posted by sylvainkalache 6 hours ago

AI handles incidents, engineers lose touch with their systems(www.sylvainkalache.com)

225 points | 203 commentspage 5

Traubenfuchs 5 hours ago|

That‘s the goal of the AI tech bro world: get us dependant on their tech, ruin our native/raw skills, lock us into their proprietary skills.

Reminds me of the move from on prem to cloud. Linux sysadmins were killed and replaced by aws focused devops.

luciana1u 1 hour ago||

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nseskin 3 hours ago||

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pulse_tracker 3 hours ago||

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tangsoupgallery 3 hours ago||

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andrewwilli 4 hours ago||

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alescalaios 5 hours ago||

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iLoveOncall 5 hours ago|

I am exceedingly tired of poor metaphors that are popping up since AI has taken over writing.

No, operating software is not like operating a plane. Not at all in fact. The people operating the software and resolving incidents are the same people who created the software in the first place, and continue to work on it day to day. Pilots have not and don't.

pratyushnair01 4 hours ago||

I'm not sure if I agree with the plane analogy either. Aren't planes supposed to have exceptionally stable hardware and software platform? Does that not significantly reduce failure modes? Most production software by comparison is constantly evolving. Unless you design very simple or basic training examples, most of it's going to be out of date soon.

tannertech 4 hours ago|||

The former CTO of a large MSP software company once told me on a call the reason their product had so many features removed with price increases was "you can't maintain a plane while it's in the air"

The immediate response was "We don't, your updates bring the on prem RMM down for hours at a time, the plane is grounded for maintenence regularly"