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Posted by berkeleyjunk 1 day ago

AWS says it can't restore some data from mideast facilities struck by Iran(www.wsj.com)
https://archive.is/Ay7RJ
393 points | 331 comments
cmiles8 11 hours ago|
This interview with an AWS leader isn’t aging well, from CBS Sunday morning:

Pogue asked, "I don't mean to give anyone ideas, but let's say I figured out that one of these unmarked buildings was an AWS data center, and I blew it up. Are you saying that it's so backed up and redundant that you probably wouldn't notice?" Wood replied, "Yeah, you wouldn't notice. I mean, we might be a bit upset, but you wouldn't notice!"

https://www.cbsnews.com/news/cloud-computing-loudoun-county-...

krick 10 hours ago||
That is actually surprising to me. Claims like that are pretty common, they make sense and they should be true, so even though I don't really know AWS (/Backblaze/Azure/whatever) redundancy planning in enough detail, I used to trust them. It's really worrying when they outright say it will be ok, and then a week later it turns out to be not ok.
sandeepkd 6 hours ago|||
The devil is always in the details. Somehow I feel that when we offload the responsibility to some one else we get this feeling that the other person/entity would be doing full diligence and whatever else is required to carry out the job perfectly. However in reality most of the times they just do the bare minimum to pass your evaluation criteria to get the job.
rob74 2 hours ago|||
Especially with Amazon, who are well known for squeezing every last bit of profit from their employees, contractors etc., it doesn't really sound surprising. "Offsite backups?! Sure, you could have had that if you had found the right page in the AWS console and if you would have paid 50% extra!"
whizzter 46 minutes ago||
Perhaps, cheapness is always an factor but I'm potentially reading it as the customers perhaps not wanting data to move outside of the country and with AWS only have one datacenter in said country produced this result.
jvm___ 2 hours ago||||
It's funny because this applies to children cleaning home bathrooms as a Saturday chore as well.
kakacik 1 hour ago||
I think it applies to all humans of all ages in one way or another, these varying imperfections is what makes us what we are
RugnirViking 1 hour ago||
its not true. If everyone actually did the bare minimum, everything would screech to a halt immediately. In fact people doing that imo is part of what causes the decline of empires. You can, in fact, trust people further than you can throw them.

Its a cousin of the mindset that the reason people don't steal is because they think they will be caught and rationally weigh up based on the value they gain and the chance of loss that its not a worthwhile action.

No, most of the time people steal because they think its wrong, and they dont want to do it.

Public trust is a real thing and varies massively by country. America is notably extremly low on this metric

dijit 2 hours ago||||
its also the fact that a lot of fundamental systems work in trade offs.

Do you want performance, or correctness.

Well, if you want performance you use write through caching and in the case of distributed storage: more nodes confirming the block before returning. Huge performance cost.

Outsourcing this just means someone else makes these tradeoffs, they will prioritise the general case- and they’re even more incentivised to move the needle towards things that are most visible to the end user.

In this case, performance.

You won’t notice that theres a third commit server off-site (unless that site is bombed), but you will notice slower writes- and the general case says that people will express comparative dissatisfaction with weaker performance and use it as a justification to use another provider.

jongjong 5 hours ago|||
This is almost always the case. It's one of the frustrating things about the software industry; because everything is much more complicated than the customer is able to comprehend, a software company can promise anything and the customer can't actually verify.

So any software company/project which actually took the time and effort to fully handle the enormous complexity, they can't sell themselves based on that fact because every other company (who didn't invest the effort) is also claiming it and the customer has no mechanism to verify the claims until some major rare event occurs.

And most of the effort is required precisely to handle those 1% of rare situations.

general_reveal 53 minutes ago||||
Well, listen, you do know that even when the largest most ambitious and most sophisticated things are shipped, each owner of each specific part (could be many many owners) basically , to the best of their ability, prayed that nothing particularly bad happens when it’s shipped off. Truly, that’s the best a mortal human can do, pray their part doesn’t break.

So then that big thing comes to you. It’s all kind of … held together by a prayer …

Trust me I’ve worked at these big places. You wouldn’t believe how much fucking luck and grace from God is allowing you to do anything with your digital life. It’s a mindfuck of a tangled mess out there, eternities worth of written code that only God ensures works together at this point, only to get more hidden with AI.

gregates 47 minutes ago||||
It really is important to understand the failure modes that the durability model accounts for and what it doesn't. It only accounts for "normal" failures, like an HDD reaching end of life.

For example, you mention Backblaze. Backblaze has public posts about their durability model. They claim to use 17:20 Reed-Solomon erasure encoding. That means there are 20 shards of a blob, and you can lose 3 of them and still reconstruct the blob.

Think about that for a second. If they store 4 shards in a datacenter, that means that a loss of that one datacenter is sufficient to lose the blob, forever. That entails that blobs are sharded across a minimum of 7 data centers, or the loss of one data center might mean permanent data loss. Which one do you think is true? (In fact it's pretty clear from Backblaze's public posts that they don't shard across data centers at all, only across racks within a data center.)

Now, AWS's availability guarantee — not their durability guarantee — entails that they use a less cost-effective erasure coding ratio. S3 is designed so that your blob is available even if a whole AZ goes down, and it's well known that most AWS regions have only 3 AZs. Therefore, if you tolerate the same number of shards lost to HDD failure as Backblaze in your durability model (3), then you might need 17:30 erasure coding to get the same durability and the required availability. That means S3 is storing way more physical bytes than Backblaze — 1.76x the logical size of the blob, instead of Backblaze's 1.18x. That's more expensive, but it also gives you better availability.

Which is also why One Zone S3 is cheaper — if you don't care about the availability guarantee, S3 can do what Backblaze does and save 33% on physical bytes, and they pass on 40–50% of those savings to the customer (this is fairer than it sounds — there's more overhead than physical storage bytes).

But here's the thing. AWS has more redundancy built in than Backblaze because they make availability guarantees in addition to durability guarantees. BUT the durability model is the same, which is why Backblaze can claim equivalent durability to S3. S3 in fact has better durability — they can survive the permanent loss of an AZ without necessarily losing blobs stored there (with the exception of One Zone blobs), and Backblaze cannot. But that's not actually a factor of the durability model, which is just taking into account normal events like HDD failure. Instead, S3 has durability that's more resilient to AZ loss because of their availability model. It's a side effect that isn't actually part of the durability promise!

houssc 10 hours ago||||
The caveat is always "if you're using the service correctly" which is not necessarily free. Meaning taking advantage of multiple geo zones, building in redundancy to your stack, etc. Like everything he said is possible if your technology stack living in AWS was designed to survive it. Everyone who has ever had the "we lost your data" email from AWS knows at the end of the day the cloud is just someone else's data center with neat provisioning tools and services.
jacquesm 10 hours ago|||
The problem is that lots of people seem to be under the impression that they are doing it right because they are using AWS. They don't realize that AWS is a toolbox, not a 'ready made solution for redundancy against all catastrophes you are possibly exposed to'. They use that to their advantage by pricing such solutions at a level that people will either pay through the nose or will be left without recourse when AWS loses their data. It's stupid, but at the same time these beliefs are surprisingly wide spread.
houssc 7 hours ago|||
Yep, a lot of non-technical leaders believe that 'cloud' is synonymous with 'DR strategy' or even 'backup'. "We won't have to worry about being offline if our server goes down if we move to the cloud!" Some of these people fundamentally don't understand what the cloud is, their assumption is cloud means easy button that solves all your infrastructure and uptime problems.
mhitza 6 hours ago|||
You are pointing the fingers at the wrong people. Cloud providers pushed this idea onto executives via their marketing and conferencing channels.

Not disimilar to how AI naratives are pushed on executives these last two years.

albert_e 4 hours ago|||
But alongside the marketing blitz they also offer certifications for people who are supposed to execute these projects. Even the most foundational certification exam -- which simply tests your recall on what AWS service is for compute versus networking -- teaches and tests you about "Shared Responsibility Model" that draws the line at what the customer is still responsible for when they use cloud bases IaaS / PaaS / SaaS services.

If businesses are going to cloud but without engaging / listening to competent people who know these basics -- then the blame needs to be somewhat pointed back at those very business leaders I feel.

This is not obscure magical knowledge either that is tightly controlled. Any cloud vendor will freely teach you that. Or even a google search would.

lelanthran 3 hours ago|||
Who is a CEO going to believe? Amazon, Microsoft and the entire IT infra division or that lone SRE who disagrees with them?

I mean, every time cloud comes up on HN we see legions of techies posting strowman arguments about why you should offload everything onto AWS, GCP, Azure, etc.

avereveard 3 hours ago||
Aws cto is basically opening every presentation with a everything breaks all the time slide, idk where you get that idea they oversell the cloud resilience
silon42 2 hours ago||
They could offer controlled "failure of service" service where they randomly take stuff offline and you have to pay to get it back if you don't have a backup/recovery strategy.
albert_e 1 hour ago||
AWS Fault Injection Service

https://aws.amazon.com/fis/

https://docs.aws.amazon.com/fis/latest/userguide/what-is.htm...

mitxela 3 hours ago|||
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jval43 2 hours ago||||
No. If you're the leader you should know what you're leading. It's literally the job.

But the problem is right there: "non-technical" leaders. Never work for one if you can avoid it.

rob74 2 hours ago|||
You just have to take a look at the Rube Goldberg-esque abomination that is the AWS web interface for a few minutes to realize that it's not that simple. Granted, most executives won't do that...
jaggederest 2 hours ago||
Or encounter their CLI and it's lovecraftian combination of positional arguments, named arguments, piping, json documents, etc, distributed largely by random lot, as far as I can tell.
BobbyTables2 6 hours ago||||
And for a time, it even seems true as long as the natural disasters that impact various customer offices happen to not impact that one particular data center…
pianopatrick 5 hours ago|||
I mean, can't cloud kinda solve all of those if you just use the right things?
jaggederest 8 hours ago||||
If I were a bit more bloody-minded I would launch a service for vibe-coded apps that, under the hood, did everything "the right way" and just charged a flat fee + percent on the underlying.

I feel like if this was done correctly it would eat a bunch of the market, but I question how many people are actually willing to pay for "the right way". The last time I had that experience it was with Heroku which was quite a leaky abstraction.

zxilly 3 hours ago|||
And the LLM say: "You're absolutely right! We didn't need jaggederest's service. We can build it easily."
jaggederest 2 hours ago||
Well, one of the things I would be very, very focused on is LLM optimization, so that is something that could be mitigated, at least. Especially since I would be building with it, certainly, I would try to engineer it so that it was to Mr. Claude / Mr. Gippity's taste
xboxnolifes 7 hours ago||||
I think a lot of people have built those services. But doing it right is more expensive, and people end up choosing the $5-$10/mo option over your $30/mo+ that does it right. Multiply those numbers by whatever multiple you want for higher end stuff.
ngc248 2 hours ago|||
1. There is no single "the right way", different app have different "right ways" 2. As for the flat fee, it only works initially when things are simple, as time goes on and your business and usecases you support grows, a flat fee won't work anymore.
jaggederest 2 hours ago||
I mean I would be limiting it to a very specific use case, and the flat fee would be "plus a percentage of the underlying", something like $50/mo + 20% of the AWS spend underlying.

And for that, with a simplified use case, well, they can scale up to $20k+ a month if they like, that would be ideal, and if they need a more complicated setup or enterpriseyness, migrate off with my blessing and available-not-required hands on support (again for a reasonable fee, maybe $10k if you want the white glove).

Avicebron 8 hours ago|||
Not to be callous but even the 3-2-1 rule is pretty basic, the issue is that people don't apply it. But that's a hiring and strategy thing.
SlightlyLeftPad 7 hours ago||
Quite often a senior leadership issue because backing stuff up results in $$$ spent, which makes shareholders unhappy. And in the US at least, unhappy shareholders means lawsuits since publicly traded companies are legally bound to return growth in share price or dividends.
rjbwork 7 hours ago|||
>Quite often a senior leadership issue because backing stuff up results in $$$ spent, which makes shareholders unhappy.

This is true. The latter half of your comment is not. At best they have a duty to shareholders. But your assertion would mean every time a company posted a loss and the price went down the execs would be in legal trouble, which is nonsense.

datadrivenangel 6 hours ago||
Shareholder nuisance lawsuits can happen basically any time the stock goes down... or doesn't go up enough, and often companies will settle instead of the expensive fighting...
SlightlyLeftPad 6 hours ago|||
There are grounds legally if shareholders can prove that the "long-term risk reduction" argument is a lie, they can sue under the Duty of Loyalty. In reality, yes, this amounts nuisance lawsuits, large settlements and disruption at the board level. In practice, this and the executive pay structures almost always incentivizes short-term decisions and these risks become problems “for the next person.”
nixon_why69 2 hours ago||
This is Matt Levine's theory of "everything is securities fraud".

Something bad happens, stock goes down, angry shareholders sue because they should have been told the bad thing would happen and the stock would go down.

jasonkhanlar 1 hour ago||
Shareholders? Hmmmm...

https://secform4.com/insider-trading/1018724.htm + https://i.imgur.com/tMBfGee.png = ?

Cue security entitlements, e.g. https://ndlegis.gov/assembly/69-2025/testimony/SJUD-2364-202...

sokoloff 7 hours ago|||
What?! Publicly traded companies are not “legally bound to return growth in share price or dividends.”

There are plenty of companies who pay no dividends and have not returned growth in share price. They’re still operating and no one’s coming to throw the execs in jail.

On the off chance that there is such a law, please cite it.

upboundspiral 7 hours ago||
Not a law perhaps, but an ingrained neoliberal philosophy that is pervasive in certain management cultures in the US definitely.
dotancohen 2 hours ago||
Neoliberal philosophy is stable ground for a lawsuit?
paganel 1 hour ago||
In a Gramscian understanding of the world it is, yes. Forget Gramsci, right now I'm finishing reading a book by Maurice Gauchet [1] (not a leftist by any means) whos's saying exactly that, i.e. that neo-liberalism is very much defined by its insistence on relying on " le juridique"

> Ce dérèglement se manifeste avant tout par la réduction de la démocratie à une logique juridique, le néolibéralisme ayant imposé une conception où le droit, érigé en garant exclusif de la liberté individuelle, relègue le politique à une fonction purement gestionnaire

automatically translated as

> This dysfunction manifests itself primarily through the reduction of democracy to a legalistic logic, as neoliberalism has imposed a conception in which the law—elevated to the status of exclusive guarantor of individual liberty—relegates the political realm to a purely managerial function.

[1] https://en.wikipedia.org/wiki/Marcel_Gauchet

RugnirViking 56 minutes ago||
so a sort of "the law says its okay so how dare you say its immoral. It's my right to do this" sort of thing?
marcosdumay 8 hours ago||||
No, that quotation on the GP clearly states that AWS has enough redundancy within the same region that they will continue all services running on it if a datacenter is destroyed.

It's very clearly not about you being able to set-up redundancy for yourself.

Betelbuddy 2 hours ago|||
Get some training. You dont even understand the core concepts, and the difference between a data center and an availability zone...
cyberax 7 hours ago|||
That's actually true. AWS is designed to survive one datacenter being offline (which happened more than once, btw). When the first DC in ME was hit, AWS continued working normally, with only a few services experiencing issues.

But it's not designed to survive TWO datacenters going offline, and in a permanent fashion.

marcosdumay 7 hours ago|||
That's fair. The only reference was about one datacenter blowing up. You can't have unlimited redundancy.
Dylan16807 3 hours ago|||
Aren't they supposed to have 3 copies of everything? If so, two datacenters going offline at the same time should mean almost zero data loss.
dotancohen 2 hours ago||
No.

_You_ are supposed to have three copies of everything - and two of those should be off AWS.

Dylan16807 2 hours ago||
Yeah yeah I know about 3-2-1.

But when I put data on normal S3, isn't my money supposedly paying for triple redundancy?

Look, here's the documentation: https://docs.aws.amazon.com/AmazonS3/latest/userguide/DataDu...

"S3 Standard, S3 Intelligent-Tiering, S3 Standard-IA, S3 Glacier Instant Retrieval, S3 Glacier Flexible Retrieval, and S3 Glacier Deep Archive redundantly store objects on multiple devices across a minimum of three Availability Zones in an AWS Region. An Availability Zone is one or more discrete data centers with redundant power, networking, and connectivity in an AWS Region."

As far as I've heard before that's not with parity and three zones means three copies. But when I search now I see things about 5+4 parity, any insight here?

mitxela 3 hours ago||||
Amazon never said you had to mirror your data across multiple regions to prevent Amazon-caused data loss.
Brigand 2 hours ago||
It’s not really Amazon-caused
mitxela 1 hour ago||
Yes it is, they didn't have adequate redundancy for this extremely foreseeable event.
expedition32 42 minutes ago||
War?! In my Middle East? Preposterous.
thayne 3 hours ago||||
> which is not necessarily free

Not just in terms of service costs, but in time and complexity. In many cases building out that complexity is complicated and difficult. And sometimes the functionality you need isn't supported in the regions you use.

testbjjl 7 hours ago|||
Pretty much this, it’s your responsibility to use their tools to make sure your data is managed in such a way that any data destroyed is already elsewhere before the event.
Melatonic 1 hour ago||||
It's probably a dedicated government type thing where the data is housed seperately from normal AWS
brador 2 hours ago||||
“It’s not the cloud. It’s just someone else’s computer.” - MM
echoangle 10 hours ago|||
Isn’t the problem that multiple datacenters in one zone were blown up?
computomatic 3 hours ago|||
Yes, this, and the article seems pretty clear that only "some data stored exclusively in Bahrain" is affected. Add to that the option to store data with reduced redundancy (in S3, for example), and I don't really see what the drama is about.

Amazon only claims "99.999999999% durability" per year, even for the properly replicated stuff.[0]

[0] https://docs.aws.amazon.com/AmazonS3/latest/userguide/DataDu...

Terr_ 2 hours ago||
> stored exclusively in

Now I'm thinking about legal/contractual rules that might force that kind of geographic risk.

I mean, logically you could have the Allowable Location send pre-encrypted backups to anywhere in the world, except (A) laws and regulations aren't always logical and (B) you still have the problem of keeping the decryption keys somewhere safe without leaving the key jurisdiction.

kapilvt 7 hours ago||||
Multiple zones impacted.
nobodyandproud 10 hours ago|||
They had nine years and more money than god to build redundancy in an unstable region.
nomel 10 hours ago|||
If it's an unstable region, then it might not result in a good return, especially since a blown up data center is 100% loss.
lostlogin 3 hours ago||
This is focusing in too close.

Bezos has been working with Trump. The instability has been hugely exacerbated by Trump. The issue lies at home.

jaggederest 8 hours ago||||
If they're region-locking data appropriately (i.e. for people to comply with domestic storage / gdpr-style requirements) they really can't. Bahrain is only about 300 square miles / 80k hectares.

They could, of course, open other regional data centers in other countries, or say "data in this geo zone may be in any of X, Y or Z" countries, but for the latter that pretty starkly limits some of the major customers they'd have, I would guess, and for the former, well, they have other geo zones already, so if people weren't replicating to them, I'm not sure why adding me-east-1 me-west-1 me-central-1 would fix that issue, they just wouldn't replicate there either.

wmf 8 hours ago|||
They did build redundancy but most of it was bombed.
recursivegirth 8 hours ago||
[flagged]
thesmtsolver2 8 hours ago|||
IDF wants to exterminate Bahrain and UAE?
mitxela 3 hours ago||
Evidence so far suggests yes, actually.
seizethecheese 8 hours ago||||
> genocide datacenters
mitxela 3 hours ago|||
AWS is one of the biggest military contractors, they're a valid target
recursivegirth 8 hours ago|||
[Palantir](https://en.wikipedia.org/wiki/Palant%C3%ADr) would like a word.
simondotau 5 hours ago||
Moral condemnation has little coercive force unless it is backed by material power.
anon48293 8 hours ago|||
[flagged]
hackernud3s 8 hours ago|||
[flagged]
recursivegirth 8 hours ago|||
[flagged]
jasonkhanlar 1 hour ago|||
articleAuthorId: 30dacdbc-6a8a-11e2-9d12-0018fe8a00b0

articleAuthorName: cbsnews (hidden byline)

articleSecondaryAuthors: n/a

articleEditors: n/a

Is the author a human or machine? Google shows 1 result for "30dacdbc-6a8a-11e2-9d12-0018fe8a00b0" and Brave Search shows 5 results.

Betelbuddy 2 hours ago|||
Clearly since the MBAs took over AWS standards are not anymore what they used to be. That marketing guy should not be talking to the press, as he does not have the skills, and if somebody happens to say...our data center we wont lose any data if we have an issue, without qualifying it will depend on what quality of service, and usage of our services you setup ...is the type of technical answer that should make a hiring interview stop at the moment.

He is also violating an enormous amount of compliance requirements, by disclosing the location of the data center, and having strange people inside making a tour. Did he vet the crew and their accompanying party? Did one of them accidentally left some kind of device within the insider perimeter? There at least one or two ISO certifications he is violating there. As customer I would be asking questions...

AWS always made very clear they wont copy your data to another region as only you know what your compliance and data residency requirements are. But at the same time they always said, its up to you to come your with your disaster recovery strategy based on your project requirements. And it has always been the case copying your critical data to another region is one of the first things on your check list.

And their Well Architected Framework and other docs make this plenty clear:

"It is a good practice to always make backups of your data, and copy these to another site (such as another AWS Region)."

Also...

"All DR strategies require that data sources are backed up within the AWS Region, and then those backups are copied to the recovery Region."

And also for single-Region / Multi-AZ architectures:

"Where possible, you should also copy data backups to another AWS Region as an additional layer of protection."

"AWS Architecture Blog — Disaster Recovery Architecture on AWS, Part II" has a whole section named "Backup to another AWS Region": "By copying your data to another Region, you can handle the largest scope of disasters."

https://aws.amazon.com/blogs/architecture/disaster-recovery-...

Or "Creating backup copies across AWS Regions" - https://docs.aws.amazon.com/aws-backup/latest/devguide/cross...

This whole thread of people literally saying , "on no I trusted them...I did not know they could lose my data", with no technical context...is the the kind of incompetence I would expect from a generation raised on vibe coding and llm prompt driven miseducation...

steveBK123 7 hours ago|||
There's something reassuring in this for me.

There's a lot of magic & handwaving from hyperscalers like AWS about redundancy. I always wondered about some of the engineering to make this absolutely (and literally) bullet proof. At the end of the day most of their answers when you push hard enough involved paying 2-3x to run everything across multiple zones/regions, and lots of awareness in your application to handle this.

In any case, I think it's good that when a data center blows up the data is lost. Noteworthy for future skynet situation, etc.

antonvs 6 hours ago||
> I think it's good that when a data center blows up the data is lost. Noteworthy for future skynet situation, etc.

Doesn’t really apply, because the only reason data was lost is because customers chose not to replicate it to other regions, either because of legal data residency requirements, cost, or just not bothering.

If Skynet wants to make sure it’s backed up, none of that prevents it from doing so. Although it would be amusing if Skynet was stopped by a billing alert when it tries to copy itself to another region.

mitxela 3 hours ago|||
AWS promises to keep data safe without requiring cross region redundancy. If you choose not to trust them that's valid but then why use them at all?
Betelbuddy 2 hours ago||
>> AWS promises to keep data safe without requiring cross region redundancy.

A perfect example of a claim they never made.

mitxela 9 seconds ago||
S3 has 11 9's. That means in the entire history of S3 they've only lost a handful of objects.
htrp 5 hours ago|||
aws egress fees: the real hero we didn't know we needed
jasonfarnon 10 hours ago|||
that quote is definitely making its way into a lawsuit
eastbound 4 hours ago||
Yes. It's super hard to answer interviews or customer demos. Every sentence you say should include all preconditions that were said in previous answers, within the same context, because you may be quoted. You should think in live about all possible contexts in which your app might be used, and your speech should be as detailed as a contract.

Obviously here, he should have mentionned that they can recover a hit on a single data center, provided the customer chose multi-AZ hosting. That's probably why companies run their ads on "This watch is a legacy for your children" rather than any material claim.

ExoticPearTree 3 hours ago|||
Unless you have a synchronous like setup where you don’t acknowledge data writes unless the remote has aconowledged them first, you will lose data in case your datacenter is hit by a warhead.

Now, there are a few things to consider:

- AWS best practices recommend multiple AZs for workloads and cross-region backups for things like databases and other “stateful” data

- You have to read the fine-print on what AWS offers in terms of recovery: do they reffer to their own infrastructure when they say “you won”t notice” or your data

When Google’s Paris colocation facility was flooded and all AZs there went dark, they sent an email saying “restore from backup in another region and if we can restore your data, we will make it availbale to you”. They did not even issue credits for the downtime.

Betelbuddy 13 minutes ago||
>> and all AZs there went dark,

An extraordinary statement itself that shows the difference between a proper cloud where they AZs are at least 60 to 100 miles apart...and Google or Microsoft... pretend clouds...where those AZs are just firewalls across the same data center...

sparkling 10 hours ago|||
He forgot to add "if it's Multi-AZ" ;)
selcuka 9 hours ago|||
> "The damage to our infrastructure spanned multiple Availability Zones and exceeded what our regional and multi-AZ services are designed to withstand," AWS said in the status update
dogecoinbase 10 hours ago||||
The me-south-1 (Bahrain) Region was three AZs: https://docs.aws.amazon.com/global-infrastructure/latest/reg...
bdangubic 10 hours ago|||
multi-AZ doesn’t help against multi-AZ drones :)
dzonga 9 hours ago|||
black swan events.

this is one of one of those things - were in the current era either a cloud provider should provide automatic backups in another geographic zone.

if you're in us-east, then your back-ups should ideally be in eu-west + africa for redundancy.

Twirrim 9 hours ago|||
That's absolutely something you can configure your S3 bucket to do if you want (I have one of mine replicating elsewhere).

The amount of data S3 stores "automatically replicating" to other geographical locations would make things prohibitively expensive, especially when you consider the daily delta, and how much of that is ephemeral or frequently mutated data that is stored. The bandwidth costs alone would be eye-watering, let alone the storage costs.

S3 cannot make any automated decision about whether data is, or isn't important, and if they did they'd only open themselves up to lawsuits if they guessed wrong. That's why it's made an option for the end user to enable replication if they want to, or choose to replicate their own data.

donavanm 8 hours ago||
> The amount of data S3 stores "automatically replicating" to other geographical locations would make things prohibitively expensive

It did work like this! And it was! My recollection is that the first S3 was out of SEA and had no user concept of region. Then “VDC” was added in virginia. That provided API endpoints in what became us-east-1. A bucket could be accessed from either location, and the original intent was for object store to replicate between them. By the time dub/eu-west-1 came along that was obviously not tenable; itd take 10s of gbs to replicate.

So S3 became regional. But the original sea/vdc deployments still had shared APIs and data in both regions. Your object would be stored in the region of the API you geolocated to via DNS, but read from either. _eventually_ all the data migrated to IAD, but those API endpoints were transparently proxying across the continent until 2013 or so.

And of course glacier had much more interesting takes on this with cross dc/az/region erasure encoding. But i dont think any of the wacky multi dimensional cross region stuff ever materialised in practice.

PS: hi!

Twirrim 3 hours ago||
Long time no see.

2013-2014 would be about right, they were still in SEA when I joined in 2013 but were actively working on decommissioning it.

boelboel 9 hours ago||||
It's not really a black swan event just an unlikely one. If it were one it would not have been something people talked about before.
ern 8 hours ago||||
The minute you cross borders you run into data sovereignty concerns. No idea if it applies at the subnational level (US states, Emirates in the UAE etc) but it wouldn't surprise me if it did in some cases.
ployable7 6 hours ago||
It applies subnationally. Think about different gambling laws per US state, and if you’re running the infrastructure for that across state lines.
pianopatrick 5 hours ago|||
"Black Swan" would be a good name for an attack drone
ngc248 2 hours ago|||
they should provide and option for multi-AZ with drone defenders now
Dban1 3 hours ago||
But AI chatbot advised him that was the case!
rishikeshs 11 hours ago||
I think this is due to the data residency requirements in UAE. I'm working with a client in the health space and the government requirements requires me to store data only in UAE! Tried with AWS but they were not allowing any new instances and I had to go with Azure.
jackb4040 11 hours ago||
Hi, I'm from the future. You might want to consider storing the data somewhere besides an Azure datacenter in the UAE.
r_lee 11 hours ago|||
> the government requirements requires me to store data only in UAE!
tgsovlerkhgsel 10 hours ago|||
... but not only in an Azure datacenter!

(The obvious option here might be an encrypted backup on some hard drives in a safe in a local office.)

birdatlaw 11 hours ago|||
turns out reading comprehension skills have still not gotten better in the future
jackb4040 11 hours ago||
In the future, some companies begin to store their data on-premises away from big centralized datacenters. But many companies do not, due to costs and the general friction of changing how things are done.

If OP tells me the name of his company I can hop in my time machine and tell him how it plays out.

noeltock 10 hours ago||
MENA is the on-prem capital of the world, don't worry.
rzzzt 10 hours ago||||
Are you me from the future? I'm not talking to future strangers. Tell me to deliver the bad news myself from the future, in the future.
dotancohen 2 hours ago||
It might be the you of Theseus. You really don't want to know what the future holds.
SecretDreams 8 hours ago|||
I'm from the past and I concur.
dannyobrien 10 hours ago|||
Hi, I'm from the past. When countries in the 2010s -- especially Western countries -- started seeing data residency requirements as an acceptable aspect of national policies, as opposed to a weird authoritarian thing that only China and Russia imposed on their citizens, we[1] spent a bunch of time explaining to their lawmakers that having geographical redundancy was a good thing, actually, and that you should stop insisting on where the data resided for jurisdictional purposes and start talking about where administrative access and encryption keys lived.

[1] OK, "we" here is probably just me -- it was one of those things where the chances of successfully convincing anyone was so small, and the commercial advantages of just nodding along, and then changing your product offering was so great, that really very few people raised it or had reason to. But somebody had to!

KaiserPro 19 minutes ago|||
> start talking about where administrative access and encryption keys lived.

As soon as you start specify technologies, rather than "sovereignty" you end up needing to created specific legal tests to stop people getting around it.

"Data must be stored domestically" is a short hand for being held in the same legal jurisdiction. This means for somewhere like the UK, you get all that battle tested data protections law for free. (new laws require case history to be reliable. Ie, prosecuting under a new law is hard, because if its on the edge of being legal, it can create a precedent that undermines the entire law)

In civil code places, its different, but I don't know enough to offer even a half arsed opinion.

The reason why jurisdiction is important is because if you are storing data outside of your legal protection, when something goes wrong there is little you can do to discourage fuckery.

This is the problem with blinkered engineering thinking. Yes geographically distributed data storage is good. But as you also know, storing it in place with lots of other data, means that its a target. The more places its stored, the more physical security you need. This means that there is higher chance of people being bribed.

Its not a binary, its a multi-dimension graph, with no one answer. Every dimension has a tradeoff.

UAE's tradeoff was: not even trump would ignore all the wargaming that clearly shows kicking iran in the nuts would have inflation rising consequences

wand3r 9 hours ago||||
This is a very engineer-centric view. I studied economics in school, so an analogy in that realm is ironically how all countries should specialize and raise the PPC curve. The reality of the situation was that in 2010 not many people understood how powerful big data actually was. Data sovereignty is actually quite logical when you consider the scale and power of not only the company, but the US as a whole. I can assure you that lawmakers were not thinking about efficient disaster recovery plans or back ups when they made the laws. You can also create reasonably diversified data silos within a country.

As an aside, it is quite crazy the world we live in. I am with the majority where I expected Amazon to be more redundant, but I still marvel at the assumption that a US dev can spin up multiple redundant and data sovereign servers in dozens of countries with efficient caching, failover and redundancy (enough to survive an earthquake or targeted missile attack) from their own home. Even a few hours of outage in a foreign country is considered unacceptable.

dotancohen 2 hours ago|||

  > I can assure you that lawmakers were not thinking about efficient disaster recovery plans or back ups when they made the laws.
That's why the input of actual specialists in a field should be the one drafting the policies. I'm glad that professional lawmakers exist, I personally couldn't draw up a proper par if I had to, but they are not and can not be specialists in every field.
bonestamp2 8 hours ago||||
> You can also create reasonably diversified data silos within a country.

I generally agree, although if a small country only had half a dozen or so redundant data centers then it would be relatively easy for a powerful adversary to wipe out all of the data centers and potentially have a significant economic impact on that country.

Having a backup data center in an ally country might make sense. Kind of like how I keep an encrypted backup hard drive at my parents house. Whenever I go to visit I pull it out and backup my laptop there too.

dannyobrien 8 hours ago|||
See my other answers, but briefly: no, they were not thinking about this, which is why we were raising it. I guess the counterintuitive point we were trying to get across is that with most things, the best way to keep it safe from being lost is to put it in a known place, and lock it away. But for data, the strategy -- for that scenario -- is to keep it in a lot of places, with heterogenous defense strategies. This is for data loss, of course, not access or surveillance or unlawful processing. But there is a cost as well as a benefit to deliberately limiting your options.

(I can feel someone saying "but surely having redundancy in one country is good enough, so I'll just say that I know relatively sane people who try to have hemispheric redundancy in their data, and also you never know when two different-in-every-quality-but one locations will suffer from the same disaster. Floods; heat-waves; national protests and strikes. It's surprising how often rare things happen!)

On your second point, it really is crazy. And also amazing that this is a capability that is -- or should be -- available to anyone in the world, not just in the US, and not just devs. Hopefully without also having to think about their data suddenly finding itself in a warzone.

simoncion 7 hours ago||
> This is for data loss, of course, not access or surveillance or unlawful processing.

This is why the minority of politicians who actually know about how this stuff works worry about where the data resides for jurisdictional purposes. If the government where the data resides can compel the folks who have physical and/or logical access to the physical machines that contain that data to give them access to that data, then that's game over for you.

«But you just don't permit that sort of breach to happen!» you might say. To which I reply "Yeah, right.".

Substantial physical separation of datacenters is very important, but the politics and policies of the location housing the data cannot be ignored.

dannyobrien 3 hours ago||
I mean, in those rooms I was arguing over the best policies to prevent access and surveillance and unlawful processing, and what the potential cost-benefit analysis was. And what I was arguing against was an assumption that physically compelling all companies -- or worse, all citizens -- to keep their data within the borders of the host country, would protect you from these problems.

We'd have to explain that if the data was physically in Brazil, but hosted by a U.S. company, that would not stop that company from accessing that data remotely -- unless you specified that. We'd have to also explain that if you were intended to defend against US mass surveillance of non-US persons by the US intelligence services, intelligence services and SIGINT are univerally almost defined by their broad remit to target foreign nations on their own territory in violation of local law. And, finally, if you intended to use the prohibiting the movement of of data as a sanction against companies to punish them for violating data protection standards, as pre-GDPR law in the EU had as an ultimate last resort, and the GDPR often ends up relying on as a last resort, you would find that multinationals are more capable of putting up servers in your home territory and continuing to serve your citizens than they are of substantially changing their practices regarding data processing.

I don't want to sound nihilistic about this -- regulations can exist in these areas. But it's those politics and policies of the institutions with control over the data that are the most important part of this: not where the bits are kept. Especially when those bits are encrypted, and the keys and access controls are elsewhere.

mitxela 9 hours ago||||
Is there not more than one data center in your country? Is the power feed at your office too small to put a computer there?
dannyobrien 9 hours ago|||
I think both of these things are (very) often true, but it is also true that if I'm going to have backups, it is (all other things being equal) better to minimize correlated risk. The assumption in a lot of these conversations is that having the data "in one place" (ie inside a country) was "safer" than having it in "somewhere else". The tougher counterintuitive argument was that it can be safer to have data stored in multiple places, for some risk assessments -- and that for others, having data close by was less important, in the case of seizure or surveillance or illegal use, than who had legal or effective access to that data.
mitxela 3 hours ago||
> I think both of these things are (very) often true,

You think most countries have one data center or less, and most offices have less than two hundred watts of electricity supply?

watwut 2 hours ago||||
I mean, it was clear and open that USA will spy on any data stored in there. Because foreigner do not get legal protections.

And second, the USA is in the middle of power grab that completely ensures any data stored there will be taken hostage wherever suitable for "negotiations".

kjs3 10 hours ago||||
and start talking about where administrative access and encryption keys lived

Yeah, that was/is just another problem. Considering how that was actually handled in the real world before data residency laws came into force, I'm glad 'we' didn't convince those countries to put their citizens data at risk.

dannyobrien 9 hours ago||
I'm not sure you were disagreeing with (past) me; but if you were, could you expand on your point?
kjs3 9 hours ago||
I'm disagreeing with you. I in the before time, I had all sorts of conversations around this topic with any number of cloud providers that were like:

Us: We are concerned about our citizens (US) data, how are you managing the databases. Clout Provider (CP): They are only managed by fully background check employees. Us: Yeah, but where are they? What is their citizenship? CP: Um...mostly Eastern Europe. Lots in RU. (another CP proudly said "they're pretty much all in China...for cost containment"). Us: ...

Us: We are concerned about our citizens (EU) data, how are you managing encryption? CP: Everything is perfectly encrypted with hardware HSMs and all the FIPS and stuff. Us: So...where are the folks who run the HSMs? CP: Um...mostly SV. Some in the EU. Us: But can you assemble a quorum of US citizens for the HSM? CP: Of course! Us: ...

And on and on. Not to put too fine a point on it, many of us have no faith that vendors self policing international data protection in the face of government level pressure on companies and employees would work. Not that it can't, I don't think it would.

dannyobrien 8 hours ago||
(I like the accidental pun of "Clout Provider" btw, which sadly conveys some of what they try to imply).

We may not be disagreeing that much. My argument was, and is, it's not about where the data is, it's about who has control over it. The counter-argument was "well if it's in another country, then we don't have jurisdiction, so it's going to be much harder". But what you need jurisdiction over is the people. Otherwise, you end up with multi-national corporate end-runs where you have shonky companies offering to store data locally, but who knows what department has control and access.

To be fair, the context I was having these conversations was countries arguing for data residency to combat the threat of mass surveillance (corporate and governmental) in the US, and the limited protections their users had relative to US nationals. But again, the problem is that it assumes that jurisdiction remains territorial: which is not how this was ever going to play out. The next wave after data residency requirements, beyond the usual extraterritorial intelligence community actions, was laws like the US CLOUD Act, the UK's Investigatory Powers Act, and Australia's TIA law, which effectively attempts to provide regular government departments and law enforcement with the legal ability to access data that would technically be on foreign soil.

My point was not that corporations should not self-police, but the concept of "it's stored here so we can oversee it" is not as clearcut as it seemed, and it risks introducing a new level of complexity to resiliently storing data. Which may be worth the price, but was never considered at the level this was discussed.

kjs3 8 hours ago||
That's fair, and it sounds like we aren't that far apart. It is, in fact, about control. So I'll restate my central theme as "until the idea of enforceable data sovereignty requirements were enshrined in law, the cloud providers did not and would not delegate control of any body of data to 'controllers' that weren't in jurisdictions where they could be influenced/coerced to compromise that data". Was this a slippery slope/camel in the tent? Well...that's politics and it didn't have to be, but I see your point. But the reality is the push for data sovereignty wasn't done with the intention of enabling totalitarian follow-on legislation and it wasn't in and of itself a bad idea.

Best laid plans and all that.

dannyobrien 8 hours ago||
Yep, exactly. There's a peculiarly unsatisfying kind of vindication that comes from making "slippery slope" arguments, and then watch them play, and now you are now both a) technically correct, and b) fucked. You'll excuse me if I have a brief "I told you so" moment about a scenario about Amazon's UAE datacenters being bombed without bakcups because of a US-instigated Iranian conflict, where -- if I'd ever dared to describe it -- would definitely have got me laughed out of those rooms in 2010.
mitxela 3 hours ago|||
Data loss is better than data theft for many people
kjs3 8 hours ago|||
I guess we aren't really close.

You're saying (correct me if I'm wrong) that data sovereignty laws are unconditionally bad because they inevitably lead to totalitarian followon laws and there's nothing to stop them. I'm saying if we didn't have enforceable data sovereignty laws we would be in worse shape for data privacy and we should have prevented the followon laws from coming to be (and, true enough, we didn't).

Further, the UAE datacenter issue is a red herring. It's an engineering issue not a political one (data sovereignty without physical redundancy is...stupid?), but schadenfreude is a helluva drug.

dannyobrien 7 hours ago|||
Oh man, I was so close.

No, I'm making no "unconditionality" claim here: there are just risks and benefits. Sometimes you're the person in the room highlighting the potential problems. The risk with doing that is that when those problems don't happen, you look like a fool. But someone should raise the problems anyway, because that's part of the risk assessment!

Of course, if the problems do happen, then you get to indulge in "I told you so". But only if you failed to convince anyone at the time.

hsbalanxvxjsmab 6 hours ago|||
[flagged]
ngc248 2 hours ago|||
you know this is why china and russia were stealing data, so that they can provide you backups if you lost yours /s
tacticus 7 hours ago|||
Check if the requirement is "only in the uae" or has to have the primary copy in the UAE
jbverschoor 10 hours ago||
You can always selfhost
alistairSH 9 hours ago||
... in the UAE, so only less risky if your office is remote enough it doesn't also make a nice target (like, say, located within/near Dubai's Internet City).
mitxela 3 hours ago|||
They're not firing nukes yet. Missiles don't blow up a whole building, let alone a city.
tacticus 7 hours ago|||
and you don't upset whichever prince decides to compete
purpleidea 1 hour ago||
My personal bet is there's an 80% chance this is caused by some internal bootstrapping problem that they've messed up. AIUI all the main cloud vendors are in trouble here. The automation project I work on is expressly designed to help folks solve this DR/bootstrapping problem. Soo many people get this wrong. Of course missiles don't help things, but I'd bet AWS is primarily to blame here. I'd love an actual technical report of why they can't recover things.
gilbetron 7 hours ago||
11.3 Force Majeure. Except for payment obligations, neither party nor any of their affiliates will be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond its reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
f6v 1 hour ago||
> including acts of God

Serious question: how do we know something is or isn't an act of god?

matkoniecz 50 minutes ago||
https://en.wikipedia.org/wiki/Act_of_God
00deadbeef 3 hours ago||
It's not terrorism because it's self-defence and it's not war because Donald Trump says so
mitxela 2 hours ago||
It's beyond the reasonable control of Jeff Bezos. Even though he supports trump with billions of dollars, he didn't ask for this particular war.
rcbdev 2 hours ago||
I just gave the crazy man a lot of money knowing he wants to start a holy war. I did not want him to fund this particular holy war that turned out to be disadvantageous to me!
mitxela 1 hour ago||
Kind of like building your house on a floodplain and claiming insurance for a flood. They'd still say it was an act of god.
DeepYogurt 2 hours ago||
I wonder if this will cause a mini cyber insurance crisis. I don't think any of those data loss plans have been tested at scale.
curuinor 1 day ago||
They guaranteed 11 9's durability, didn't they?

e: Yep

https://aws.amazon.com/s3/storage-classes/

jameshart 11 hours ago||
The footnote which says that is the design durability against equipment failure literally begins:

> In the unlikely case of the loss or damage to all or part of an AWS Availability Zone, data in a One Zone storage class may be lost. For example, events like fire and water damage could result in data loss

stackskipton 11 hours ago|||
Even if they have payable SLA on this, most SLAs have Acts of God and Acts of War exemption.
lbreakjai 10 hours ago|||
But do they have Act of Special Operation exemptions?
eastbound 1 hour ago||
I'm going to reword my Terms of Service this second to add "any military operation" next to "acts of war". But I'm sure we'll then have to demonstrate whether paramilitary are assimilated to the military.
Y-bar 4 hours ago|||
> US refuses payout for soldiers who died in Iran 'because it isn't a war'

> In response to another question, Mr Vance rejected using the word “war” to characterise US operations in Iran, saying there was “no active shooting”.

https://news.ycombinator.com/item?id=49596955

ciberado 2 hours ago|||
If they haven't changed it recently, 11 nines is the durability target by design, but it is not set in any SLA. the S3 SLA is focused on availability.
shepherdjerred 7 hours ago|||
It seems unreasonable to blame Amazon here. The AZ was destroyed. Are they supposed to have missile/drone defense?

I'm not going to complain to DoorDash if my order is delayed due to a car crash

Edman274 4 hours ago||
If a senior leader at Doordash swore to God that your sandwich would 100% guaranteed make it to you, regardless of whether or not there was a car crash, then yeah, maybe you should complain
shepherdjerred 3 hours ago||
Yeah I agree with you. If they made a specific promise to some unlikely case out of their control, then I would expect compensation.

Did Amazon make such a promise? They didn't as far as I know. My understanding is they provide specific guarantees like given an AZ outage, your data is still safe (provided you architect correctly).

beejiu 11 hours ago|||
The SLA excludes force majeure.
the8472 10 hours ago|||
Making a probabilistic claim while excluding a factor that dominates those statistics is... is quite creative accounting.
mjr00 10 hours ago|||
Force majeure carveouts are really common in every type of contract.

You should check your home insurance contract, for instance... It likely would not cover an ICBM strike.

sire-vc 9 hours ago||
Somehow I feel like the biggest post-apocalyptic problem will be the loss of home equity due to uninsured damage causing a collapse of financial markets.
mpyne 10 hours ago||||
Are you saying that most data loss happens because your data center gets blown up in a shooting war? Like, AWS is the first digital service provider to lose data in decades?
the8472 10 hours ago||
I'm saying that if you have eliminated more mundane failures like dying harddrives, cosmic rays and so on from your systems and your calculation ends up with 11 nines then actually those "force majeure" events are probable enough that they dominate whatever other residuals are supposedly hiding in those last 0.0000000001%.

The region has seen a bunch of wars in the last 100 years, so the annual war-rate is > 1%. Even if we generously add the assumption that only 1 in 100 wars affects a datacenter you can see that wars become a major source of correlated hardware failures that they need to solve to actually deliver that kind of reliability.

ployable7 8 hours ago|||
You don’t want to blend probabilities like this, because the tactics you use as a consumer vary between the two. If you consider 11 9s like “object AFR”, you might build systems that are resilient to very occasional single object loss. And it’s useful to know at what rate that might occur.

Whereas with these force majeure events you’d want a complete DR setup, and it’s typically an async recovery. Here it is useful to understand the fault domain (single server or single building or multi-building) so you can plan.

Blending the two numbers doesn’t help you build better against the systems. And the force majeure events are rare enough that they won’t happen … until they do. I’m not sure that knowing the precise probability that Iran would attack a gulf nation would change the fact that if they do, you need to have a DR story.

mpyne 9 hours ago|||
Cosmic rays and dying hard drives are not force majeure though.
eli 9 hours ago||||
I think it's what most people comparing provider SLAs would expect
unethical_ban 9 hours ago||||
Are you suggesting that their technical documents have separate availability numbers to predict geopolitical events and war?
throwawaythekey 8 hours ago||
The sales pitch should change from "probabilistically we will NEVER lose your data" to "you are most likely to lose your data due to wars, terrorists, software bugs, someone losing the master encryption key, the government forcing us to...".

Offsite backups are sadly rare these days, and aws sales is the main reason why.

mitxela 9 hours ago|||
Creative accounting works and is good because it works. If your customers give you more money because you lied to them, but it's legal, then it's good.
oatmeal1 5 hours ago||||
Excluding war as force majeure in the Middle East is the same as excluding high tide as force majeure building a sandcastle at low tide.
LastTrain 10 hours ago|||
This
jonahx 11 hours ago|||
I don't think this has any teeth. They don't compensate in the event of loss afaict.
rbanffy 11 hours ago|||
Considering all the data they have globally, they might still be compliant.
advisedwang 11 hours ago|||
They say it's "designed for" 11 9s, not guaranteed.
the8472 10 hours ago||
But if they want to design for extreme probabilities you need to account for tail risks, so their design should have included a missile defense system. At some point you need to start worrying about asteroid defense too.
JCharante 2 hours ago||
Ah so that's why we need a lunar base. To uphold S3's 11 9s of availability
kmeisthax 5 hours ago||
Hot take: if you have a service that is 11 nines reliable, but there is an underlying component whose reliability is lower, cap the nines to that component.
pknerd 39 minutes ago||
I wonder what kind of "some data" is: military installations in Arab states and Israel?
Art9681 11 hours ago||
No disaster recovery plan? No offsite backups? Someone failed to applied the most basic principles that have existed for decades.
advisedwang 11 hours ago||
That depends on the data. If this is EBS or single-AZ S3, then from Amazon's perspective this was correct. Backup responsibly (for any data that does need to be backed up) lives with the customer, and Amazon has no way of knowing about that. EBS data data is unrecoverable, and that's what's reported.

Now if this was multi-AZ S3 or whatever then this would be significant.

The article does not tell us what products were impacted.

altcognito 10 hours ago|||
I was unaware that Amazon even sold single AZ S3. 20% discount. Doesn't seem worth it. By the time I commit to purchasing S3 space, it has to be important data.

I get that S3 is convenient and reasonably performant, but it is not cheap at all.

kevml 10 hours ago|||
That’s simply not true. I use S3 (well GCS mostly) for data that I wouldn’t be upset if it’s lost. And I pay the zonal discount for it.
londons_explore 9 hours ago|||
Google internally has lots of possible redundancy levels for data.

They don't sell any of the lower and less reliable levels to the public, I suspect simply because the reputational damage from losing user data is so bad, and the news will take no notice of the fact the user got a discount for less reliable storage.

kccqzy 7 hours ago||
Most of Google's customers wouldn't know how to choose anyways, if these were exposed. My memory was quite hazy but I recall having a discussion with my colleague on choosing which Reed–Solomon code for our Colossus files, and apparently the choice was down to RS(8,3) or RS(9,3). I don't think even as Googlers we really had enough information to make an informed choice. Comparatively it was much easier to decide which cells to use for multi-location replication in Placer.
mitxela 9 hours ago|||
You call it "discount" but it's a 20% discount on a 10x inflated price, so it's an 8x inflated price
jamesfinlayson 7 hours ago||||
Yeah agreed - any ephemeral stuff I need is generally in DynamoDB - S3 (and database) are for permanent storage.
cheeze 9 hours ago||||
Single AZ S3 has other benefits. The point isn't the price, it's that it's _highly performant_ since you can keep all of your reads in the same AZ
cyberax 7 hours ago|||
It's a great service for large caches. For example, we process a lot of imagery that we download from third-party providers. We save a lot of latency by storing the data in a single-AZ S3.

If it dies, we will just have to re-download the data.

deathanatos 9 hours ago|||
> EBS data data (sic) is unrecoverable, and that's what's reported.

I don't see where this is reported? TFA does not mention EBS. In fact, TFA seems to be nigh content-free, beyond "AWS (allegedly, and is uncited) says they cannot restore some data."

> The article does not tell us what products were impacted.

… right … which conflicts with EBS being what's reported …

(I would agree with your point that if EBS, or some AZ-level data was lost, then, yeah, that's the contract.)

rbanffy 11 hours ago|||
The more dramatic contingency you have to plan for, the more expensive the plan gets.

Earlier this week I mentioned that if we lose enough data centres to bring our operation down, the first items in the to-do list becomes securing weapons, vehicles and fuel.

chasd00 11 hours ago|||
> to-do list becomes securing weapons, vehicles and fuel.

I toured a datacenter once back in the early 2000s and they showed me 30 days of generator fuel storage. When i asked them why 30 days and not 35 they replied "we're such a major customer of both electricity and fuel that if we don't get electricity or fuel for 30 days there's way bigger problems than your website not being online" hah.

rbanffy 57 minutes ago|||
I had a similar discussion in the low 1990s at a large electronic manufacturer that had a pair of Unisys mainframes, one in São Paulo and another in Manaus, in the Amazon region communicating over a satellite link (two large 3m dishes on both places). There was one question of what happens if both fail at the same time, and I pointed that anything that takes out São Paulo and Manaus at the same time is a civilisation ending event, and we shouldn’t worry too much about that.

Anyway, we had a load shedding agreement with a large bank across the street from São Paulo and we could switch over to their Unisys mainframe in a matter of minutes, and vice versa.

SoftTalker 9 hours ago||||
You also need to understand whether the generator backup actually runs everything. Where I work it doesn't. Only "essential" systems get backup power.

And if the data center is more than about 5 years old it almost certainly was not planned with adequate backup power to run racks of GPUs.

mr_mitm 10 hours ago|||
That's probably already true for 7 days or less
toast0 10 hours ago|||
Large storms regularly result in some customers with lack of utility power for more than 7 days for some customers. When storms take out major transmission lines and roads and bridges, you can end up with some pretty lengthy outages, and fuel deliveries will also be difficult.

Look at data center responses from Hurricanes Katrina and Sandy. This guy [1] was onsite for Katrina. Lost utility power on August 29. They did have some access to fuel on Sep 1, but pretty spotty until maybe the 3rd. Looks like power started coming back in some places Sep 8, and maybe widely restored on Sep 14th.

I would say, by 7 days in you'll probably have a good idea of if 30 days might not be enough.

[1] https://web.archive.org/web/20061206181753/http://interdicto...

rbanffy 55 minutes ago||
I need to bring this out:

https://craphound.com/overclocked/Cory_Doctorow_-_Overclocke...

ehe78qhe 10 hours ago|||
7 days of unreliable electricity wouldn't be unheard of for a very large storm
jiggawatts 11 hours ago||||
I had the same discussion with a manager about the backups of financial contracts for cleaning school facilities.

He just couldn't get past the notion that if the six copies in four buildings across two states were all simultaneously physically destroyed, then most likely there are also no more schools left standing, and hence the contracts to clean them are null and void. Also, payment is now in booze and ammunition, not dollars.

ares623 11 hours ago|||
"Daddy, where were you when the flames reached our house?"

"I was in the office, reviewing Terraform plans"

nixass 11 hours ago|||
Offsite to.. where? Sea? Data residency in Gulf states is very strict and basically nothing is leaving the countries
abeyer 11 hours ago|||
A datacenter not owned/run by a major US or Israeli company seems like it might be a good first step.
KnightHawk3 10 hours ago||
Do you think they could ask for a backup
firesteelrain 11 hours ago|||
Typically 300 miles geographically but could be hard in some Gulf States
XorNot 10 hours ago||
In a Gulf State 300 miles is still within ballistic missile range and any belligerent is going to target both places if at all.

Strictly speaking from a missile defense perspective there's an argument 2 sites are a waste of valuable interceptors.

tgsovlerkhgsel 10 hours ago||
They're likely going to target two datacenters, not the datacenters + your medium sized company's office NAS and the safe in the office manager's home.

(Encryption handles confidentiality concerns.)

niij 8 hours ago||
> (Encryption handles confidentiality concerns.)

Which is why data residency is such a stupid concept.

firesteelrain 8 hours ago||
Yes and no. For example if you are doing Azure, technically Azure can see tenant traffic I believe and you need to use both a Platform Key and CMK for data rest. VMs need encryption at host turned on too.

There is nothing to say that a determined adversary may still get at your data so it needs to stay in country.

jamesfinlayson 7 hours ago||
Yeah same with AWS - they say they can't see my custom KMS key but... this stuff all lives on their servers, not on my servers. AWS definitely have the ability to see my KMS keys and decrypt my data but I assume that they won't unless a judge tells them to.
schwank 3 hours ago||
You should do some research before making assertions like this. You might learn a thing or 3.
cpncrunch 11 hours ago|||
But that is something the customer needs to consider. AWS doesnt offer that as standard if your data is in one zone, and during a war even multiple zones in the same region may not be sufficient.
toast0 10 hours ago|||
If you had data at two facilities in different countries hundreds of miles apart (about 250 miles between Dubai and Bahrain), that would count as offsite backup most of the time.

Certainly, this event will inform people's disaster recovery plans, but when you're also looking at data residency requirements, small countries, and state level military action against your hosting provider, it can be hard to keep your data.

yipinwong 11 hours ago|||
Nothing is ever real-time. Eventual consistency leads to some data are not backed up.

You talking as if this is some mom-and-pop shop that you run.

jeremyjh 11 hours ago|||
That isn't recovery from AWS's point of view. If the customer has data in another region, thats great for them but AWS isn't really a part of that, AWS doesn't know which data is fungible in every case. Sure they have some data is replicated, what they can't recover is the data THEY do not replicate.
rokhayakebe 11 hours ago|||
Did local laws permit?
kjs3 9 hours ago|||
You apparently don't do business out here with the unwashed masses where "whadda mean with all that nonsense? It's cloud...it's by definition safe[1][2]!" is an all too common preconception.

[1] That's a quote, including the Boston accent. [2] The only one I had that was better was a C-level who said "why are you asking for all this money for security in Azure. It's Microsoft so it's already secure.". That, too, is a quote.

tjwebbnorfolk 10 hours ago|||
Not all data is allowed to leave all countries.
lstodd 7 hours ago||
what a silly notion.
sparkling 10 hours ago||
If a AWS customer chooses to store their data in a single AZ, that is a design choice. AWS is not taking a daily copy of a entire regions S3 cluster and driving it to some warehouse for a "just in case" situation. That is why Multi-AZ exists.
bigiain 10 hours ago||
Isn't S3 claiming eleven nines of data durability?

https://aws.amazon.com/s3/storage-classes/

"Additionally, S3 stores data redundantly across a minimum of 3 Availability Zones by default, providing built-in resilience against widespread disaster."

I wonder if "can't restore some data" includes any S3 data?

I'd expect to lose EC2 instance EBS data in the event of a datacenter being destroyed, but I kinda assume I wouldn't lose S3 data? Now I'm wondering if RDS backups are more like EBS or S3...

mitxela 9 hours ago||
1/f noise strikes again
lexicality 2 hours ago||
They can recover most of it? I assumed that those AZs had been offline for so long because they were like gone gone.
rbanffy 11 hours ago|
Well… they have a good excuse.
vdfs 7 hours ago|
And witness
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