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Posted by edandersen 1 day ago

Raspberry Pi blocks changing RAM chips(forums.raspberrypi.com)
245 points | 202 comments
Aurornis 1 day ago|
There were sellers buying the smallest RAM units, changing the RAM chips, and then reselling them as the higher RAM SKUs. The sellers who do this don’t always care to use good RAM chips and may even use QA reject parts. When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.
Tepix 1 day ago||
The user friendly option would be to print the amount of RAM in very large letters on the PCB. There happens to be a lot of suitable surface on the PCB to the right of the text "Raspberry Pi 5" on the PCB anyway (§). Right now the amount of RAM is hard to read and easy to modify (move a little tiny SMD resistor).

Drawback: You need different silkscreens for different amounts of RAM.

Btw, if you're worried about RAM-swapped units you can already verify them as described at https://geekworm.com/blogs/news/prevent-ram-swapped-raspberr...

--

(§) as can be seen here https://pip-assets.raspberrypi.com/categories/1129-pcn/docum...

buildsjets 21 hours ago|||
A little bit of acetone and a q-tip will remove the silkscreen, and then the PCB can easily re-marked by the scammer. Having a new silkscreen made is pocket change.
jackyinger 21 hours ago||
Etch it in the top layer of copper, cover it with soldermask. A bit harder to see, but harder to tamper.
brookst 18 hours ago|||
Put a sticker over it. Sure, the PCB says 2GB, the sticker says 8GB, it was sold as 8GB, how many buyers are going to dig in and really understand what's going on?
hasperdi 19 hours ago|||
That's still trivial to defeat. They're very capable and determined. In the olden days they used to mill the top of microprocessor ie intel x86 to remove the engraving and engrave the fake label. These days I imagine it's way more advanced
unrented7977 19 hours ago||
That is in no way trivial.
hasperdi 18 hours ago|||
One way of doing it... You can blast away the original markings / copper using laser and put something in place like sheet of copper or something that resembles copper, add solder mask layer on top. Done.

These operations are not hobbyist level, they have access to the machinery to make it trivial.

lightedman 17 hours ago|||
Please, I could just fill the gap with the same-colored solder mask, flatten it out, cure it, you'd never see the rework.

It is so trivial anyone that's ever done fingernail polish can do it. The process is roughly the same.

nomel 19 hours ago||||
No, this is not sufficient, since it would still allow you to swap to shite ram of the same size. This is an age-old problem for counterfeits. The ink on the chip/PCB isn't worth anything. The only way to actually catch this is to do a IQC that runs a full RAM test and hope that if you can't see a difference in performance (throughput, BER, timings, etc), then the chip is correct, with a bit of periodic de-lidding for anything suspicious/sampled. Then, if you can afford it, you blacklist the vendors that are caught changing things.

They also added a bit of internal ink, which is worth just a little more:

> we now also program in some other device attributes, meaning that switching parts of the same size may not work.

Working with vendors in China is entirely adversarial (mostly because their supply chain is vulnerable too), at this scale.

kiicia 23 hours ago|||
it can be very easily done by burning it with laser on prepared blank box on silkscreen - even iPhones are marked this way with their own serial numbers

the only reason why pis are not marked this way is because raspberry didn't wanted to (so far)

renonce 19 hours ago|||
Just make the RAM mismatch a warning that voids warranty rather than a hard error. This is no excuse for forcing hardware pairing
gosub100 2 hours ago||
That won't stop scammers from reselling modified boards.
frenchtoast8 23 hours ago|||
Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.
wolrah 22 hours ago|||
> Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.

Replacing a socketed component that is modular by design, even if it's not officially intended to be upgraded outside the factory, is worlds different from replacing BGA components on a densely packed PCB.

That said, there could also be a middle ground by just providing some way to look up the hardware specs of a given serial number. Post the part numbers of the components that you're concerned about being replaced and provide tools to verify as many of them through software as is practical. Allow owners to know if their device has been modified and how so, but allow them to choose what to do with that information.

Combating fraudsters trying to pass off modified and/or refurbished devices as genuine is valid, but preventing owners from modifying or repairing their own or knowingly purchasing such devices from honest resellers is not.

steve_taylor 13 hours ago||||
This is very different. The Raspberry Pi 5 RAM upgrades are arbitrage, involving soldering on dodgy RAM, at the expense of the unsuspecting retail buyer vs. people upgrading their own Mac Minis for themselves and without any soldering.
snapetom 22 hours ago|||
It absolutely is different. You just said the Mac Mini is upgradable but the Pi is still soldered on. Desoldering and soldering a new RAM unit carries huge risks no matter how skilled people claim they are at it.
locknitpicker 22 hours ago||
> It absolutely is different. You just said the Mac Mini is upgradable but the Pi is still soldered on.

I'm sorry, you seem to be confused. Soldering is not the problem. Locking up the hardware to have hardware provisioned tier limits to block you from upgrading your own hardware is silly.

And do note, raspberry pi doesn't prevent you from switching RAM chips. The board will continue to work just the same with high capacity variants. But for some reason raspberry pi hardcodes a max memory size that prevents you from using the hardware upgrade you paid for in full.

solarkraft 14 hours ago|||
> There were sellers buying the smallest RAM units, changing the RAM chips, and then reselling them as the higher RAM SKUs

That’s awesome. If it’s economical to do, it’s clearly good for consumers.

> The sellers who do this don’t always care to use good RAM chips and may even use QA reject parts.

That’s clearly on the sellers.

> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation

That’s a bit of a conjecture and easily solved in ways that preserve user freedom.

akersten 18 hours ago|||
> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.

They don't need the resellers help for that! I've already been burned twice thinking "I'll use a raspberry pi for this small project" and having it die within a month because reliably reading/writing to an SD card is hard or something.

Between the notorious unreliability, crazy price hikes, trademark or whatever disputes, and this anti consumer ewaste generating policy, I can't think of any reason I'd ever patronize them again.. my only regret is it took me two purchases to learn this lesson!

antman 10 hours ago|||
Painful that the RPi higher memory versions are so crazy overpriced that made the RAM swap, an obviously expensive process, meaningful. The solution of ofcourse would be to have market prices that are meaningful rather than trying to retain the overpricing moat through sabotage.
oso2k 13 hours ago|||
Has this allegation been substantiated?

The person in the forum thread claimed to be repairing CM5s and CM4s. Unusual but it seems like an otherwise hyper reactive response by the RPi Foundation. Something you wouldn’t batt an eye at if it were Apple instead.

DoctorOetker 1 day ago|||
could it be construed as anti-competitive to block end-users or resellers from swapping RAM?
kmeisthax 1 day ago|||
Probably not.

Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".

[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.

DoctorOetker 1 day ago||
I certainly agree that such a reseller should clearly state the modification, and not pretend its an authentic RPi 8GB unit.

But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.

mannykannot 19 hours ago||
In practice, this would still leave the RPi Foundation with the warranty and support burden generated by the "reseller's" activity.
DoctorOetker 18 hours ago||
For every user asking questions and facing issues for such-or-such firmware or software support they need in their projects, that same user would have appeared regardless if their Pi came from RP directly or through a reseller.

Every board sold would have been an extra user, the reseller isn't adding full users (although they may increase the indirect customer base!), so even gaining a user through a reseller increases the amortization divider for the support burden.

Now lets consider RAM chip support burden, the original Pi RAM chips can have issues generating support burden, and so can the reseller RAM chips. Unless RP foundation refuses to upstream link training / RAM bringup patches from resellers, there is no real additional support burden.

In fact if RP were a little more creative, they could have tried contacting the resellers to explain they can continue their modding business as long as they advertise it clearly as modified, and to inform them they will be receiving units that didn't pass the RAM tests from the automated lines, since they're going to desolder the chips anyway, this can save costs for RP foundation.

Aurornis 1 day ago|||
No. Price discrimination and locking hardware are not illegal.
DoctorOetker 1 day ago|||
lets try proof by exhaustion:

in those jurisdictions where either price discrimination or locking hardware are not illegal, it is typically perfectly legal to reverse engineer for compatibility purposes. So nothing prevents such resellers from upping their game and learning a thing or two about link training and general SDRAM bringup.

Once they have acquired the knowledge legally in such jurisdictions the product just flows in the other jurisdictions anyway.

Courts upheld the monopolistic position of microsoft etc. for decades, but respect has no finality, "re" + "spect" to review, so later such companies were fined for their decades long transgressions.

But during those decades it may appear legal to the average consumer.

Inaction is not permission.

Grombobulous 1 day ago||
All of this is pretty irrelevant from a legal perspective.

Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.

There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.

DoctorOetker 23 hours ago||
> All of this is pretty irrelevant from a legal perspective.

> Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.

I'm not asking for help to figure this out, and of course RP is allowed to shoot themselves in any foot they like.

Consider Europe where such reverse engineering is perfectly legal for compatibility purposes. Let's consider an idealized scenario, there were no security bugs or other issues with the product that would justify reverse engineering RP blobs in public. When they do something like this, they are GIVING CARTE BLANCHE to public reverse engineering efforts to attain compatibility with other RAM chips. Why would you provide legal cover in some jurisdictions for others in publicly reverse engineering your own products by introducing artificial incompatibility?

Also from a consumer perspective, RP tries to place itself front and center in maker communties, emphasizing modularity, not just hobbyists, also companies build and design end products using RP units. All of these companies must now be wondering where RP Foundations exact red line resides: can we resell an RP board in a Kiosk we made? or only for as long as it doesn't compete with RP's future Kiosk modules? Today its the RAM upgrade, but tomorrow RP modules may refuse to boot some popular Kiosk hardware intentionally. What prevents RP Foundation from eventually "not copying" end-application hardware like a Kiosk design from their customers, and then enforcing compatibility only with RP Kiosks?

So not only are they providing legal cover for public reverse engineering efforts, they are scaring part of their customer base.

> There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.

That's a very shallow interpretation of law, looking only at what RP is or isn't allowed to do.

There's generally not a lot of jurisdictions out there that make stuff like reverse engineering for compatibility or security applications illegal either.

Grombobulous 23 hours ago||
I think you’re overestimating the peril RP puts itself in here.
smilespray 1 day ago||||
You'd be well advised to remember there is a world beyond your visible horizon.
Aurornis 1 day ago||
I prefer to stay grounded in the reality of how the world works when responding to questions about legalities.
smilespray 23 hours ago||
What you said isn't true for quite a few countries.
iso1631 23 hours ago||
That's quite possible, but could you name a couple where locking a raspberry pi type of computer would be illegal?
smilespray 23 hours ago||
EU Right to Repair Directive specifically prohibits manufacturers from using HW/SW locks or firmware limits to block part replacement.
ThatPlayer 16 hours ago|||
The part replacement isn't being blocked? The OP's CM5 with replaced RAM is still a working CM5 according to him. And fully functional compared to before the replacement.
Aurornis 22 hours ago|||
The part can be replaced with the same part to repair the item. This is not locked.
smilespray 21 hours ago||
Part locking against unoriginal parts is prohibited in the EU.
asdfasgasdgasdg 20 hours ago||
"Each chip is programmed with the timing settings and storage size settings of just the RAM we ship it with, and doesn't know how to boot with anything else." I don't know if you could call that "blocking." I mean you could call it that but I don't know if that's legally what it would be.
DoctorOetker 3 hours ago||
So European institution following this discussion would be wise to ASAP formally request RP Foundation to describe it either as a blocking security mechanism, or just a compatibility issue.

Between current inaction and eventual action, it settles the position of RP foundation, so they can't switch back and forth between "these people are circumventing security" vs "its just an unintended incompatibility", as long as they don't reveal their position its neither here nor there.

Hizonner 22 hours ago|||
Lots of things aren't illegal... unless you do them for illegal purposes.

I doubt antitrust would get anywhere on this RAM issue, but antitrust law is not defined in terms of either of those categories.

kotaKat 1 day ago|||
But bricking retroactively in the field is a bad move, and sends even more anger and RMA requests back towards parties.

https://github.com/therealdreg/ftdibrick

Pepperidge Farm remembers the FTDI driver bricking.

kiicia 23 hours ago|||
gateway 3ds tried to brick 3ds-es of users of cloned cards, bricked whole swaths of actual users instead

https://www.eurogamer.net/3ds-flashcard-includes-secret-kill...

undersuit 1 day ago|||
It's not bricked retroactively from what I've read.
kotaKat 1 day ago||
https://github.com/raspberrypi/rpi-eeprom/issues/761

If someone gets updated in the wild (like this person did without realizing they had a counterfeit board), they'll fail to boot.

undersuit 23 hours ago||
Consider that that happened a year ago and this submission may be about the fix.
abracadaniel 22 hours ago||
The "fix" in the thread is just not updating ever again.
undersuit 22 hours ago||
There is no fix that can be suggested in that thread. Pi LTD doesn't have the modified RAM Pis to test their firmware against nor should they be required to support modified hardware.
Sabinus 10 hours ago||
The fix is turning the detection of the modified ram from a boot failure into a warning and log output, then tell users asking for support that they don't have support for Pis that were modified by third parties.

Instead we get restrictions on all users because some users buy stuff from random marketplaces online?

I don't know why you're suggesting the fix is that they offer support for 3rd modded RAM.

zb3 22 hours ago|||
Oh no, there were bad actors on the market, let's lock the hardware so cheaper but genuine options can't emerge.

> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi

It's not their problem then, the seller is responsible for it and I think we can assume the user has a brain so they knew they could buy a more expensive option from the authorized sellers. Isn't this the case?

ThrowawayR2 18 hours ago||
> "we can assume the user has a brain"

Dangerous assumption there. I'm not just being cynical, that is decades of experience speaking.

codedokode 18 hours ago|||
What if the manufacturer charged no markup on RAM price, wouldn't it make "illegal upgrading" pointless because they couldn't compete on price? The manufacturer buys RAM in bulk and has better pricing.
PunchyHamster 23 hours ago|||
Should just print "warranty void on unauthorized RAM", instead of not booting
undersuit 23 hours ago||
It does boot.
jamesh98 1 day ago|||
[dead]
stefan_ 20 hours ago||
Curiously NVIDIA have long allowed consumer GPUs to be upgraded with larger memory chips - they could very easily reject booting those configurations. This is something done almost exclusively by unsavory Chinese actors who then sell on the bare retail PCBs (core removed, since they use different PCBs and heatsinks) to various scammers that foist them upon unsuspecting retail buyers.

In short, someone at NVIDIA really hates retail, but loves Chinese sanction busters.

RandomGerm4n 23 hours ago||
I think they should instead just introduce a clear system for verifying that a Raspberry Pi is genuine. For example, a code printed directly on the device. If you enter that code on the website, you can see exactly which model it belongs to and how often it has been used. That way, you could determine whether a Raspberry Pi is new or used and whether it has been modified. I saw that once at a thermal paste manufacturer. They used it to solve the problem of counterfeit thermal paste.You just have to get people to actually use the system and tell anyone else who asks for support but doesn't have an original copy to GTFO.This would allow them to avoid the increased support burden without limiting people's ability to upgrade their Raspberry Pi.
colejohnson66 20 hours ago||
Chinese scammers have gotten good at abusing those "codes" by having a list of "known good" codes and printing them on multiple units. And because those holographic codes some companies used are printed in China, the scammers just use the same equipment during the night shift.

https://www.bunniestudios.com/blog/2010/microsd-card-failure...

indrora 19 hours ago|||
There are methods of doing so that identify multiple, harder to falsify things.

One that I have seen is HMAC(serial||SKU) as a datamatrix/QR, laser-etched onto the top silkscreen and burned into a PROM.

echoangle 15 hours ago|||
Just show everyone who looks up the code how often the code has already been checked. If you get a new product but the code has been checked 628 times, it’s probably a reused code.
kiicia 23 hours ago|||
fun fact is that some chinese electronics manufacturers do exactly that with their products (even simple ones like led night lights), holographic qr-code on box that can be scanned and verified without opening box and second code inside box to verify box wasn't swapped
arrowleaf 17 hours ago||
Package the product with a low denomination paper currency, lookup based on the banknote's serial number.
squeegeeninja 1 day ago||
The real story here is that people are selling modded Pis as higher-memory versions. And this check actually caught them + is circumventable. The restriction is somewhat annoying to a small subset of enthusiasts but seems to catch genuine fraud.
Wowfunhappy 23 hours ago||
If it's circumventable, how does it prevent fraud? Seems like it would likely just hurt the enthusiasts.

You can already check whether the RAM has been swapped via https://geekworm.com/blogs/news/prevent-ram-swapped-raspberr....

solarkraft 14 hours ago||
> Unfortunately, some unscrupulous sellers swap the RAM modules of low-capacity models to pass them off as high-capacity ones for illegal profits

What the fuck are they talking about?

solarkraft 14 hours ago|||
I feel like a genuine fraudster would know those circumventions while an enthusiast (who BOUGHT the device) would be hurt.
maltris 9 hours ago|||
If they can block it, they should be able to warn about it with an opt-in option.
zamadatix 1 day ago|||
Is there a way to circumvent it other than use ancient firmware?
locknitpicker 1 day ago|||
> The restriction is somewhat annoying to a small subset of enthusiasts but seems to catch genuine fraud.

What fraud are you speaking of?

alibarber 1 day ago|||
The memory that they are placing in it has to be cheap enough to be worth their while. Which in this climate is highly probably faulty memory, or memory that runs at a different speed/spec to the one advertised to come with the RPi. That is fraud.
m4rtink 4 hours ago|||
Given the how overpriced the high RAM models sold by the RPi foundation are, I think they just can use good RAM and still make a nice profit. Like you know RPi foundation could, if they were not greedy.
horsawlarway 23 hours ago||||
Yeah, I'm split on this because

1: I think people should be able to replace chips on an RPi as they desire, so I don't love that they're actively preventing this

2: As a buyer, I absolutely want to know if I'm buying an RPi that has had chips replaced

3: A shady seller changing the SKU to mimic a better board after changing chips is just flat out fraud.

---

It's the classic "Mattress tag" case - it should be illegal to remove as a seller, and fine as the final customer.

But that's really hard to functionally enforce.

alibarber 23 hours ago|||
Absolutely agree.

It's unfortunate, but given that there are so many ways you could end up with a poor quality knock-off (i.e. Amazon, sorry, 'third party marketplaces') it's probably something that skews the tradeoff quite significantly.

I guess there are more individuals who will be upset when they can't run something on their equipment as it was advertised to them than will be upset that they can't re-solder the RAM.

There are probably even fewer individuals who'll do due diligence in their own supply chain. Whilst those that suffer are technically suffering from some kind of crime / civil wrong - the chance of them getting a remedy for this is going to be non-existent.

solarkraft 14 hours ago||||
Selling a modified device is not fraud.
varispeed 20 hours ago||||
This is classic gaslighting technique corporations use to extract more profit. Modifications or upgrades made by small business = fraud, OEM selling different SKUs = legitimate business.

Don't fall for it.

Peanuts99 18 hours ago||
If a small business is modifying the product and not telling the eventual customer they've done so how is that not fraud? I don't want to buy a Raspberry Pi with a memory chip from who knows who which might have not passed QA modified by people who may or may not do a decent job at soldering it to the board.
varispeed 15 hours ago||
Complete nonsense. RPi has not even given evidence of their claims.
locknitpicker 22 hours ago|||
> The memory that they are placing in it has to be cheap enough to be worth their while.

You're framing this as if no reputable vendor is willing or able to source cheaper parts.

If they can get a better deal in more RAM, why can't they upgrade the boards? As a consumer, doesn't that benefit you as well?

> Which in this climate is highly probably faulty memory, (...)

That's specious reasoning and blatant fear-mongering. Consumer protection laws require vendors to support their products. If RAM is faulty, whether it was hand soldered by Eben Upton himself or hacked from a Soviet fridge, vendors are compelled to support customers. This means vendors ultimately have an interest in minimizing faulty equipment, because it hurts their bottom line.

So why can't people have the right to upgrade their hardware? I thought we already went through this battle in the 1980s.

alibarber 21 hours ago|||
Raspberry pi never sold them this product. Some random person is the vendor selling some unknown modification and isn’t providing support.

Sure - if that vendor was proposing a solution, a modified EEPROM perhaps, then all is dandy. But they aren’t.

undersuit 22 hours ago|||
A reputable vendor resells a product they've modified as unmodified?
locknitpicker 22 hours ago||
> A reputable vendor resells a product they've modified as unmodified?

I wouldn't mind buying a 16GB board even though the official models at most ship with 8gb.

I'd even wouldn't mind buying the kit and taking a stab at resoldering it myself.

I mean, think about it. what is the whole point of a raspberry pi?

Even if you might not, why would your opinion prevent others from doing what they want with their hardware?

undersuit 21 hours ago||
So buy from a vendor that offers the 16GB modification and runs their own hardware support.

You can still solder your own 16GB and you can do your own support.

Maybe if the Rasp Pi was an unassembled kit "the whole point" would make sense.

You can do what ever you want with your hardware. Have fun. Other people don't have to support you.

petu 1 day ago||||
Selling modded board as official 8GB SKU with reliability/warranty expectations.
Grombobulous 23 hours ago||||
Whether it’s fraud depends heavily on how it’s sold.

If it’s represented as a new product or offered with manufacturer’s warranty, that would cross into fraud.

locknitpicker 22 hours ago||
> Whether it’s fraud depends heavily on how it’s sold.

Only as far as new vs refurbished goes.

But that's not the problem being addressed, is it? I mean, why can't I upgrade it myself?

Grombobulous 11 hours ago||
I certainly don’t say this with the implication that I would do what RPi did if I was in their shoes or that I agree with it, but the answer to your question is “you probably can upgrade it yourself but you just haven’t figured out how to.”

Just like the idea that you “can’t” rip a Blu-ray Disc was only a matter of time and energy to thwart.

I also don’t think this device is one that has ever been sold with the expectation that it would be upgraded. It is (or was) a cheap single board computer.

Like it’s kind of funny to me how this is becoming a controversy among people who probably didn’t even think raspberry pi memory could be replaced in any semblance of an economically sensible way as of yesterday.

Brian_K_White 23 hours ago||||
Selling a unit as something that it's not.

A unit that rpi themselves sold with 8g is different than a unit that someone else modified. The reworked unit is not sold with the disclosure that it has been hacked and no longer covered by any warranty, and the memory installed is of totally unknown provenance and quality, timing specs, failed qa, etc. Even the simple process of heating everything up to desolder & resolder temps is not free, it degrades everything, the pcb itself, the epoxy holding the traces and pads down, and all the components, and means higher chance of some failure happening sooner than it would have. But it's sold as a real rpi unit for real rpi price or a little less to beat real ones.

That is the fraud they speak of.

You should be free to do this to your unit if you like of course, and rpi has infinite other possible ways they could have chosen to address the problem and didn't have to do it this way. I'm only saying there is actually a problem.

jamesh98 1 day ago|||
[dead]
varispeed 20 hours ago||
> but seems to catch genuine fraud.

In what way this is fraudulent if device works as described?

No different than upgrading a PC and then selling it. You don't call it fraud.

skybrian 20 hours ago||
The fraud is not disclosing what you did. It's passing off a third-party mod as an original part.
varispeed 19 hours ago||
Evidence that it is happening or is it RasberryPi gaslighting?

If someone sells RPi with 16GB and the RAM is working fine, then why would that be fraud?

If someone buys e.g. Dell PC, then adds 16GB of ram and sells it at 32GB without mentioning they put extra 16GB, is it a fraud?

That's ridiculous.

skybrian 18 hours ago||
I don't know if it's happening or not, but that's the claim.
varispeed 15 hours ago||
They just want to cash in on high memory prices and prevent people from saving money.
t0mpr1c3 13 hours ago||
This. It's obvious.
joshspankit 2 hours ago||
If the ram chips pass proper testing, why should anyone care where they come from?

If RMA process includes hardware verification then rpi doesn’t get bled out by absorbing the cost of “counterfeits”

If they widely tell people what the market is doing and make all the tools public, they will offload the work of dealing with counterfeits while levelling up the tinkerers

jorritposthuma 23 hours ago||
I love how we think we own our hardware, but secretly we don't. Surprised though that even a Raspberry Pi now thinks this as well. They grew big _because_ of tinkering...
aeve890 20 hours ago|
Doesn't matter. At the current RPI prices is just better to buy a mini PC or any of the alternative SBC like the orange pi.
geerlingguy 23 hours ago||
Reading through the EEPROM repo issue[1] makes me a little more sympathetic to the "feature", but I still don't like it at all.

It might help in the short term to stop dodgy resellers who mod the boards with cheap upgraded RAM to make a buck or two...

But the Pi itself is always taking one step forward, one step back in terms of firmware. I've been tinkering with some Qualcomm boards from Radxa and things are slightly better there, though you don't have anywhere near the ecosystem you get with Pi (or onboarding niceties).

[1] https://github.com/raspberrypi/rpi-eeprom/issues/761

winkelmann 20 hours ago||
I am incredibly unsympathetic to statements like the first reply to the issue "This sounds like a hardware issue. Please can you contact the reseller for a refund." from the "Software Engineering Manager at Raspberry Pi, working on firmware, bootloader, security and low-level Linux software." (Read: I suspect this person knew exactly what happened here)

If the reply was along the lines of "This is a new firmware check to curb fraud related to undisclosed aftermarket RAM upgrades with potentially unreliable chips." - I'd be fine with it, but basically just coming out to gaslight the user about the issue leaves a very sour taste in my mouth. In the end, they had to come clean anyway, big surprise.

I say this as someone who has been loving Pis despite their price for the straightforward and reliable long-term software support. Not gonna pretent like I'll never buy a Pi again, but it's another strike moving me to explore other options in the future.

geerlingguy 16 hours ago|||
One thing I like here is Raspberry Pi still lets engineers have interactions with end users like this (despite them not doing the best PR all the time).
imtringued 7 hours ago|||
>(Read: I suspect this person knew exactly what happened here)

Yes they knew everything about how training DDR4 RAM works, they knew everything including that the seller doesn't know how their training code works and bailed out and no longer exists but still got paid and that it was worth it for the reseller.

bri3d 23 hours ago||
Really? I found that issue and all of the related ones really disingenuous from the Pi folks; they just stonewalled everyone with "contact your hardware seller" rather than explaining what was going on even at the glossed-over level they managed in the forum thread.

I do feel for them; they're between a rock and a hard place with mis-labeled clone boards. But their implementation seems to be the most hostile and opaque possible way to achieve these goals (which I also understand from an anti-cloning standpoint, but especially anymore, it's going to get reversed anyway).

alibarber 23 hours ago||
I dunno - I think the victims in a lot of these cases aren't stupid. They can't contact the seller because they bought it from 'some guy' who's disappeared into the night. They know they've been had and are trying to get a knock-off board working at the expense of [the time of] someone completely unrelated to this.

It's pretty normal for the first port of call / warranty claim for a busted item to be the dealer that sold it to you.

bri3d 23 hours ago||
I absolutely agree that engaging with these people beyond "we added checks to ensure your board has the RAM it came with, and this one failed" is a waste of time, but I think that at least providing that level of response would be much more aligned with the image they're still trying to project than just stonewalling entirely.
garaetjjte 22 hours ago|||
"We bricked your board on purpose even though it actually might work fine" isn't good image either. Like, they know they are doing a bad thing!
undersuit 22 hours ago||
It's not bricked.
alibarber 22 hours ago|||
Very fair point.
juancn 1 day ago||
It would be much more user friendly if there was a way to check the serial of a particular PI and see it's original hardware config, manufacture date, and so on.
colbyaley 21 hours ago|
In practice, nobody will.
joshspankit 2 hours ago||
The people who RMA will if you make it part of the submission process
throwa356262 23 hours ago||
I think the bigger problem is that this was pushed as a firmware update, bricking previously working devices.

Remember when FTDI did this and suddenly medical equipment at some hospital stopped working?

speedping 1 day ago||
Raspberry Pi is going down the way iRobot did, succumbing to pressure from chinese players like radxa or orange pi.

Sad to see industry pioneers lose to players that copy them and undercut prices using cheap labor.

edg5000 23 hours ago||
Why do you think they are going down? My impression is that their prices are actually good. Especially for CM4 compatible alternatives. They fab in China just like everybody else. Although they do some or all assembly (soldering) in UK I think.
6SixTy 19 hours ago|||
My understanding is that Raspberry Pi differentiates itself primarily with software support, which is hard to duplicate trivially like a physical device.
MrBuddyCasino 23 hours ago|||
> undercut prices using cheap labor

Its called competition. Should those „cheap labourers“ not have a job?

jamesh98 1 day ago||
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ccamrobertson 16 hours ago|
It feels like there could be a middle ground here where the Pi would show some annoying error message at boot that the RAM doesn't match the CPU's anticipated spec.

Any sellers caught doing this would quickly be flagged by the community as unreliable; also purchase protection is pretty strong these days.

ycombinatrix 14 hours ago||
like what Android shows when the bootloader is unlocked
m4rtink 4 hours ago||
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solarkraft 14 hours ago||
Yup. It’s almost like their stated goal doesn’t match their actions.
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