Posted by ksec 1 day ago
And in my mind, one email alert or pop-up to all current users letting them know the service is going away (in case they had not been told which is as I've said before often the case in large orgs) is very far from the definition of spam.
If this happened in real life, I'd say "Joe," (because I'm on a first-name basis with the CEO and chat with him daily), "we had to block communications from Tom's company because they're pulling some bonkers stuff. You might let him know that he's pissing off customers right and left and needs to knock it off."
And yes, this is 100% the definition of spam. It's literally unsolicited commercial communication. Sending these mass instructions to flood the local IT admins is an enormous breech of trust.
But why are we giving sys admins grammarly lmao
An in-app notification saying 'your access ends on X date and here is who you should contact if that isn't what you want' is exactly what I'd expect.
"Outrageous" is better. This will work on a lot of people, and they really will email their managers, because they're sheep. But it won't actually change the managers' minds for the positive. If I got wind of a plot like this against my decision, it would absolutely convince me to stay the course.
If the employees want to complain, I'll listen. If they're encouraged to complain, forget it.