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Posted by gregsadetsky 4 hours ago

NYC's "Click to Cancel" rule is now in effect(www.nyc.gov)
259 points | 119 commentspage 2
artursapek 3 hours ago|
New York Times in shambles over this one
GalaxyNova 1 hour ago||
What? A city can have jurisdiction over these things?
cyberclimb 3 hours ago||
You can only submit my snail mail or Fax.

So close yet so far

robertlane0 3 hours ago|
There's a big blue button on the homepage that says "File a complaint" - I presume that goes through the web.
ChrisArchitect 3 hours ago||
Previous discussion on the announcement:

New York City to ban deceptive subscription practices

https://news.ycombinator.com/item?id=48863464

red-breeze 1 hour ago||
[dead]
privacyfixed 2 hours ago||
For anyone worried about complying with a different rule in every jurisdiction: the practical answer for a small SaaS is to build once to the strictest version and stop thinking about it. Cancel from the same account page where people pay, in no more steps than signing up took, no retention offer they have to click past, and a confirmation email that states the end date. Most billing providers' hosted customer portals already do this out of the box, so it's usually less work than the dark-pattern flow it replaces. The cases that get hard are the ones where signup was online but cancellation was deliberately routed to phone or chat.
nemomarx 2 hours ago|
What's the justification for the phone or chat cancellation anyway? I get why they do it to make more money but it seems like it would be kind of nakedly extractive to explain the policy to anyone.
the_gipsy 3 hours ago||
When are NY and California going to secede and join the EU?
tomnipotent 2 hours ago|
I imagine both states would end up with single-payer healthcare pretty quickly, and both already have GDP greater than all but 3 EU countries... what exactly would the EU bring to the table?
bickfordb 16 minutes ago||
Additionally, French fries are already abundant in CA and NY
ghm2180 3 hours ago|
One abstract idea is to convert every digital event into a hook. The hook then goes into a local LLM that has a rule to figure out what to do with it. I use DDG or mozilla email aliases as much as I can. All my emails go to a local email client and for the non-spam classified mails I have a few rules(**) I am toying with right now:

1. If non-money sub, categorize its content and create a P1 watch event and a set of follow up actions.

2. If its a money/trial sub, create a P0 watch event and its own set of followup actions.

All watch events are queued for me by priority where i ask on the weekend: "Tell me P0 events", it then asks me what action. The ergonomic factor here is I the human can tune this valve on the information hose. There is also a dashboard for P0 notifications and an android push notification that notifies me of P0 events, but they aren't "consumed" until i decide. There are tons of places this can be useful: make progress on non-work related todos, systematic investment, writing year-end reviews.

None of this is rocket science.

**Local service webhooks are the key: Every web-hook has some kind of decision maker in it - an LLM + deterministic logic.