I kind of liked their story and wanted to support them. Their UX wasn't great for one (back when I tried it at least). But I think the bigger problem is that the big opportunity for them was that they started early before it was crowded, and if they didn't capture a big market share then, now it's too late and impossible to compete. For agents to be useful you need to integrate them with all your services and data, and if you're already using a trusted provider Like Claude or CloudFlare etc. then it's easy just to stick with their offerings.
Thanks for the migration guide!
This is the kind of business that one would think VCs would flag as needing more work on the business model before it justifies any funding.