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Posted by dkpk 1 day ago

Service degradation on Microsoft 365(status.cloud.microsoft)
https://www.abc.net.au/news/2026-11-13/microsoft-outage-affe...

https://www.reddit.com/r/sysadmin/comments/1xuje83/microsoft...

https://downdetector.com/status/microsoft-365/

497 points | 460 commentspage 12
xyst 1 day ago|
GH and MS have been having a tough past couple weeks. Actions (hosted on shitty azure cloud) have been piss poor lately. I am honestly surprised GH and MSFT have the gall to continue advertising 99.9% uptime [1]

[1] https://github.com/customer-terms/github-online-services-sla

OhMeadhbh 1 day ago|
Three 9's is .36525 days per year. So if this one is resolved within 8 hours, that's about .999 uptime. (assuming they only have one such outage this year.)
beowulfey 1 day ago||
The Status page is not working well, but I managed to subscribe to their RSS feed and it has been sending out updates periodically. I'll post some of them here.

7:52 PM UTC: We've identified that affected servers are failing automated health checks, which is causing them to become unavailable, and this may be related to a recent change to a component involved in processing those checks. We're testing a configuration change on a subset of affected infrastructure to address this and, if successful, will apply it more broadly. In parallel, we've initiated a restart of all affected servers and are validating whether they're successfully returning to service.

7:30 PM UTC: We're aggressively pursuing all pathways to reduce impact. As a precaution, we've paused all deployments and configuration changes while we review recent changes for any correlation to this event. We've determined that the elevated load isn't driven by an overall increase in traffic, but by a large number of servers being unexpectedly unavailable, which is shifting load onto the remaining infrastructure. We're investigating what's causing these servers to become unavailable while we work to safely return them to service.

7:16 PM UTC: We're aggressively pursuing all pathways to reduce impact. As a precaution, we've paused all deployments and configuration changes while we review recent changes for any correlation to this event. We've also moved traffic for some services off the affected infrastructure to further reduce load, with additional traffic moves in progress.

6:59 PM UTC: We've completed redistributing connection traffic across our worldwide infrastructure, and we're moving additional traffic off the affected infrastructure to further reduce load. We're also restarting affected servers to return them to service. In parallel, we're investigating whether the elevated traffic reflects a genuine increase in requests or a shift in how traffic is being routed across our infrastructure.

likelybot 1 day ago||
LETS GO HELL YEAH
LoganDark 1 day ago||
I dislike Microsoft as much as the next guy, but many businesses impacted by these outages are completely innocent and don't deserve these consequences.
cozzyd 1 day ago|||
I mean, they made us take down our departmental run email (presumably postfix) and forced us to make them aliases to university-wide exchange (with crappy support for open source mail clients no less). So I don't think my org is Innocent here...
azalemeth 1 day ago||||
That's a very painful lesson in "the cloud is just someone else's computer" to a crowd that normally are exposed to ideas like "software and IT are not our core competency"
hdgvhicv 1 day ago|||
When your system is down once a decade your boss yells and it’s your fault

When your outsourced system to Microsoft goes down every few months your boss can’t yell at you

Outsourcing is about shifting blame elsewhere

bawolff 1 day ago||||
Which is why service level agreements were invented.
antonvs 1 day ago|||
The idea is that it's someone else's computers that are managed more comprehensively than you could reasonably do yourself. But if you choose Microsoft to provide such a service for you, I don't know what to tell you.
NetMageSCW 1 day ago||
The truth is they are still managed better than most can reasonably so themselves.
antonvs 1 day ago||
I begrudgingly have to agree.
SoftTalker 1 day ago||||
It's a shame there isn't a well-standardized, free and open protocol for delivering email that could be run on inexpensive modestly provisioned hardware.
NetMageSCW 1 day ago|||
It’s not just about email.
datakan 1 day ago||||
It’s a shame we still use email in 2026
mrguyorama 1 day ago||
Why
destitude 1 day ago|||
They then get you by spam filtering any emails not coming from the "industry leaders".
fock 1 day ago||||
their bosses decided for the cloud and they pretended not to care!
TaLiTr 1 day ago|||
If your system keeps people alive by relying on 100% Microsoft uptime, maybe they deserve some blame?
joseda-hg 1 day ago|||
They do government and medical infra, those systems should be resilient but...
LoganDark 1 day ago||||
Absolutely.
jjice 1 day ago||||
I like to dogpile on M$ as much as the next guy, but this feels like a heavy strawman.

> I dislike Microsoft as much as the next guy, but many businesses impacted by these outages are completely innocent and don't deserve these consequences.

At no point is "keeping people alive" mentioned. Businesses use email for everything. Businesses usually don't care about where their email server is hosted. They just want to send emails. They shouldn't have to care either. I don't put blame on a business that happened to choose Outlook, one of the largest email providers, to host their email.

Detrytus 1 day ago|||
To be honest, Microsoft has much better chance of actually achieving that (almost) 100% uptime than your company's own IT department self-hosting things.
6031769 1 day ago||
Github would like a word.
hbcondo714 1 day ago||
[dead]
cromka 1 day ago||
Nice, so at least your messages sent to their SMTP servers will actually bounce instead of being silently dropped /s
mjmas 1 day ago||
Yep.

  421 4.3.2 The maximum number of concurrent connections per resource forest has exceeded a limit, closing transmission channel. xyzxyzxyz.outlook.com. PRX8 [Name=InboundProxyTrackingAgent][AGT=IPT][MxId=xyzxyzxyz] [xyzxyzxyz.ausprd01.prod.outlook.com 2026-11-13T01:08:15.373Z xyzxyzxyz]
bawolff 1 day ago|||
Normally if server down, smtp will wait a little while and try again.
OnceMoreUntoThe 1 day ago|||
Nah, no way they're getting rid of their M.C.-Escher-esque 'Forefront' mail-disappearance-machine-that-nobody-in-Microsoft-seems-to-understand-or-control, but, yeah, even their Internet-facing infrastructure seems unhappy:

451 4.3.2 Temporary server error. Please try again later ATTR2 [MI3PEPF00008486.eurprd02.prod.outlook.com 2026-11-12Txxxxxxxxxxxxxx]

suzzer99 1 day ago||
Anything sent to my work or home Outlook email from gmail doesn't bounce back, and anything sent from those is still stuck in the outbox. Microsoft.
mjmas 1 day ago||
It won't actually bounce until either gmail gives up on its retries (which generally is 24 hours) or the outlook server gives an explicit rejection (rather than a temporary error or timeout)
jmspamerton 1 day ago||
[dead]
hassnmauller 1 day ago||
[flagged]
ericfrederich 1 day ago||
Is this related to GTA6 being pushed to consoles a week prior to launch? Would they ever admit it if that were the case?

I want to believe this is the cause. It'd be especially funny because businesses were already anticipating the productivity loss when GTA6 comes out, but now we have actual productivity loss because of this outage (and it's affecting people who were never going to play the game anyway, lol)

nerdjon 1 day ago||
Why would this be the case? Games preloading has been a thing for many years. This isnt like an MMO launch that there is additional impact when the game is being played.

Sure GTA6 may be a slight uptick in the amount of data being downloaded like any new game being released, but I would wager that the amount of data they are normally pushing out for downloads just on a regular basis (wether new purchases, redownloading games, game pass, etc) is already quite high.

Juvination 1 day ago|||
I don't think this is the case, even a little bit.
ratelimitsteve 1 day ago||
I want to believe that cause is that all the world's computing power is dedicated to calculating the incredibly large balance in my checking account but my desire is the only thing I can find to support that hypothesis.
ericfrederich 1 day ago||
An estimated 2.6 million pre-orders for Xbox alone. 2.6 million people downloading 200+ GB is not nothing.

If they roll it out evenly the week prior, then today (1/7th) is just 75 PB. To get that done in a single day would require a sustained 6.9 Tbps.

I'm sure this is all handled by a CDN at some level... but again it's not nothing.

zamadatix 1 day ago||
It is basically nothing once you remember the cloud isn't one computer either. I want to say Azure was already millions of (beefy ass) severs over hundreds of datacenter locations organized into dozens of zones, and not all of those servers in each region are assigned to the same sets of services.

6.9 Tbps to get it done in a single day is even 3x less than the minimum on Steam in the last 48 hours https://store.steampowered.com/stats/content/ and they don't even have GTA VI to distribute.

dorongrinstein 1 day ago|
[flagged]
unethical_ban 1 day ago|
Without digging into it, I don't understand how people can run "multi-cloud" while using the most valuable IaaS that each provider gives - serverless.

Maybe if people are spinning up simple VMs and VPCs they can manage multicloud through a hub, but if you're using the big three for what they're meant for, you're using cloud DBs, API gateways, lambdas, and whatnot. With how much tuning, billing monitoring and specific configuration is needed, it seems like that'd be a hard thing to abstract. Even using an abstraction like Terraform to try to keep out of the weeds takes a lot of work, from what I remember five years ago.

SoftTalker 1 day ago||
Yes, and that's exactly why all the services offer more than simple VM/container hosting. They want you and push you to use all the other stuff that traps you within their moat. The last thing they want is for a competing service to be an easy substitute.