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Posted by moonka 4/2/2025

Are people bad at their jobs or are the jobs just bad?(annehelen.substack.com)
289 points | 308 comments
rqtwteye 4/2/2025|
I have been in the workforce for almost 30 years now and I believe that everybody is getting more squeezed so they don’t have the time or energy to do a proper job. The expectation is to get it done as quickly as possible and not do more unless told so.

In SW development in the 90s I had much more time for experimentation to figure things out. In the last years you often have some manager where you basically have to justify every thing you do and always a huge pile of work that never gets smaller. So you just hurry through your tasks.

I think google had it right for a while with their 20% time where people could do wanted to do. As far as I know that’s over.

People need some slack if you want to see good work. They aren’t machines that can run constantly on 100% utilization.

p1necone 4/2/2025||
> In the last years you often have some manager where you basically have to justify every thing you do and always a huge pile of work that never gets smaller. So you just hurry through your tasks.

This has been my exact experience. Absolutely everything is tracked as a work item with estimates. Anything you think should be done needs to be justified and tracked the same way. If anything ever takes longer than the estimate that was invariably just pulled out of someones ass (because it's impossible to accurately estimate development unless you're already ~75% of the way through doing it, and even then it's a crapshoot) you need to justify that in a morning standup too.

The end result of all of this is every project getting bogged down by being stuck on the first version of whatever architecture was thought up right at the beginning and there being piles of tech debt that never gets fixed because nobody who actually understands what needs to be done has the political capital to get past the aforementioned justification filter.

stouset 4/2/2025|||
Also this push to measure everything means that anything that can’t be measured isn’t valued.

One of your teammates consistently helps unblock everyone on the team when they get stuck? They aren’t closing as many tickets as others so they get overlooked on promotions or canned.

One of your teammates takes a bit longer to complete work, but it’s always rock solid and produces fewer outages? Totally invisible. Plus they don’t get to look like a hero when they save the company from the consequences of their own shoddy work.

majormajor 4/3/2025|||
The biggest mistake those employees make on their way to getting overlooked is assuming their boss knows.

Everyone needs to advocate for themselves.

A good boss will be getting feedback from everyone and staying on top of things. A mediocre boss will merely see "obvious" things like "who closed the most tickets." A bad boss may just play favorites and game the system on their own.

If you've got a bad boss who doesn't like you, you're likely screwed regardless. But most bosses are mediocre, not actively bad.

And in that case, the person who consistently helps unblock everyone needs to be advertising that to their manager. The person who's work doesn't need revisiting, who doesn't cause incidents needs to be hammering that home to their manager. You can do that without throwing your teammates under the bus, but you can't assume omnipotence or omniscience. And you can't wait until the performance review cycle to do it, you have to demonstrate it as an ongoing thing.

stouset 4/3/2025|||
Your boss can know about it, but if their boss wants data on performance you’re back in the same boat.

Funny you mention engineers needing to market themselves though. That leads to its own consequences. I’ve been at a place where everyone needed to market their own work in order to get promoted, to get raises, and to stay off the chopping block.

The end result? The engineers at the company who get promoted are… good at self-promotion, not necessarily good at engineering. Many of the best engineers at the company—who were hired to do engineering—languish in obscurity while people who can game the system thrive. People get promoted who are only good at cranking out poorly-made deliverables that burden their team with excessive long-term maintenance issues. They fuck off to higher levels of the company, leaving their team to deal with the consequences of their previous work.

Run that script for five or ten years and it doesn’t seem to be working out well for the company.

geodel 4/3/2025|||
You made excellent points. As someone looking to solve problems, finish tasks and go home. I just don't feel energized marketing myself if it is not during changing jobs.

And measurement has really taken over now. There is little value in getting task done well as compared to finishing more jira stories.

nradov 4/3/2025|||
And that's fine. It's why the lifecycle of most technology companies is fairly short. They grow for a while and eventually stagnate, to be replaced by the next crop of startups when a disruptive innovation comes along. And then the cycle repeats.
WorldMaker 4/3/2025||||
When it comes time for layoffs, it generally isn't what your boss knows, it's what your boss's grandboss thinks to throw onto a spreadsheet at the eleventh hour before Quarterly Reports are due.

A good direct boss might keep you on track for a bonus or other "local advancement", maybe even a promotion, but many companies you are only as valued as the ant numbers you look like from the C Suite's mile high club. (Which doesn't protect your good boss, either.)

suzzer99 4/3/2025||||
> The biggest mistake those employees make on their way to getting overlooked is assuming their boss knows.

100%. You ask me to do the near impossible, I'll pull it off. But you will be very well-versed in how hard it is first.

pdimitar 4/3/2025|||
I agree it's a mistake but one thing that's never taken into account in this discussion is that many people find it enough that they are doing their jobs. They don't want to do marketing. A lot of tech people are like that which is a real tragedy.
animuchan 4/3/2025||||
What you're describing was precisely our culture at the last startup.

One group plans ahead and overall do a solid job, so they're rarely swamped, never pull all-nighters. People are never promoted, they're thought of as slacking and un-startup-like. Top performers leave regularly because of that.

The other group is behind on even the "blocker"-level issues, people are stressed and overworked, weekends are barely a thing. But — they get praised for hard work. The heroes. (And then leave after burning out completely.)

(The company was eventually acquired, but employees got pennies. So it worked out well for the founders, while summarily ratfucking everyone else involved. I'm afraid this is very common.)

grg0 4/4/2025||
The classic one too is that as somebody who puts out the fires, you get all the praise; whereas if you just do the damn job right from the beginning, nobody notices. Corollary: create as many fires as you can, just don't completely burn the whole thing to the ground.
the_snooze 4/2/2025||||
It's even got a name: https://en.wikipedia.org/wiki/McNamara_fallacy
2OEH8eoCRo0 4/3/2025|||
It's got a name and we know that it's happening yet the overpaid overeducated c-suite demands it? What gives?
kevinventullo 4/3/2025|||
This was previously recommended to me on HN, so I’ll pass it along. The book “Seeing Like A State” gives a pretty reasonable explanation for why this happens: https://en.m.wikipedia.org/wiki/Seeing_Like_a_State

The basic idea is that the only viable way to administer a complex and heterogenous system like a massive corporation is to simplify by enforcing “legibility” or homogeneity. Without this, central control becomes far too complex to manage. Thus, the simplification becomes a mandate, even at the cost of great inefficiencies.

What makes the book particularly interesting is the many different historical examples of this phenomenon, across a wide array of human endeavors.

scarecrowbob 4/3/2025|||
I like the book quite a bit, and it's been formative in my politics.

That said, I am not sure if the take-away is that managers need to account for these factors by allowing for illegibility- I am not reading you claim that, but contextually that's how the discussion feels to me.

I do agree with Scott that enforcing perfect legibility is impossible and even attempting to do so can cause immense problems, and I agree with his analysis of these modernist efforts and have found that it's a useful lens for understanding a lot of human enterprise.

I find a lot of hope in that view: nothing actually gets done without some horizontal, anarchist cooperation.

But I also find hope in the fact that it's structurally a issue with authoritarian organizational strategies which can't be accounted for and surmounted.

kevinventullo 4/3/2025||
Thank you for the reply!

I don't want to make any strong claims here, but my gut reaction to your first comment is that what one manager calls “allowance for illegibility”, another might call “trust in my reports”.

scarecrowbob 4/3/2025|||
Yes, at the end of the day it's necessary to have some amount of "trust" in the people doing the work. Which is good- you can try to avoid that but if it didn't happen very little would get done.
weard_beard 4/3/2025|||
Everything rots, everything changes.

Investors want to know how long you're going to keep making them money. They don't like surprises.

Really, I think what we need are new ways for investors to participate and understand and structure their investments that don't have negative downward consequences for the structure of businesses.

sidewndr46 4/3/2025|||
Maybe I would have found the book more impactful if I had read it earlier in life. I felt like it put together various ideas and presented them well in a comprehensible manner. What I feel it omits is that the mechanisms of a state only have to be actionable, not rational. If you ask me how to mow a lawn and I come up with some byzantine process involving multiple steps that don't even contribute to the end goal I'm going to be labeled nuts or maybe "eccentric" if they want to be polite. The same scrutiny doesn't apply to the various bureaucratic processes of a state for whatever reason.
LeifCarrotson 4/3/2025||||
The problem is that this miserable state of affairs works at scale.

Yes, on problems that exist at the scale of one or intelligent, educated, experienced, and dedicated human (or maybe up to 3-5), an individual or small team will run circles around a business. You can have a top-notch CEO and COO and HR manager and six program managers (each with zero domain experience other than running a Jira board) and four dozen junior consultants who memorized just enough to pass the interviews and an art department and sales and finance and IT. For some problems, that whole $50M enterprise will be utterly demolished by a couple of determined engineers.

Likewise, a monarchy with a wise, benevolent, and just king can flourish, whereas a corrupted and bureaucratically entangled democracy is woefully inefficient.

But if you want your kingdom to last more than two generations before succumbing to a greedy monarch, or want your enterprise to solve bigger problems that don't decompose nicely to small ones, to vertically integrate huge manufacturing systems and scale out to billions of units, the only method that works is the inefficient one. And it does work!

orwin 4/3/2025|||
Only revisionist history tell tales of flourishing kingdoms under a just king. In reality, the reason feodality worked for so long was the anarchy and power struggle, the cavalcades (basically raids) and a honour based justice (basically don't kill fellow nobility during war, and avoid killing militantes during cavalcades and you'll be good). The anarchical nature of the system made it particularly susceptible to organised raids, but also extremely 'agile' in it's political responses. Once power was consolidated however, the clergy and the royalty pushed their law and hierarchical order onto the mostly aristocratic feodality, it broke and you get the crusade against Alby, the war between Plantagenet and capetiens, and probably a lot of other misery inflicted to the general population. Then once the hierarchical order is set, you need an administration, which will become inefficient by nature.
danaris 4/3/2025||||
> The problem is that this miserable state of affairs works at scale.

It "works" in the sense that it can be kept going by patching the damage it causes by throwing more money at it.

What it mostly does at scale is appear to work, to those high enough above it that they can't see any of the details: only the metrics that are being optimized for.

xg15 4/3/2025|||
The question is if the Kingdom would then still be worth surviving if life for everyone there ends up being miserable.
majormajor 4/3/2025||
What if it doesn't survive and 70% of the people who were in the Kingdom end up in worse, arbitrarily-ruled, small despotic fiefdoms instead? And only 10% end up being better off by being lucky enough to have landed in the high-trust+high-competence small group?

Or, switching to consumer products vs company revenue/profit or kingdoms, and grounding in a specific example: people love to hate Windows, but how many of them would actually be better off if the options were just Mac (still expensive, still niche) or Linux? And "well they could just learn how to [code or configure text files or whatever]" for these purposes counts as worse off, IMO - more time spent on something that used to kinda-sorta-at-least-work-predictably for them.

gf000 4/3/2025|||
> people love to hate Windows, but how many of them would actually be better off if the options were just Mac (still expensive, still niche) or Linux?

I don't know, but Windows has becoming increasingly worse at everyday usage. I swear Linux has better suspend/sleep functionality now, doesn't sneaky restart randomly (yeah, just because you reopen an explorer window but none of my other, actually important programs will definitely make people notice), doesn't take a minute to react to an unlock attempt several times a day for no reason on even very performant hardware..

So yeah, I think many would be better off with Linux.

sidewndr46 4/3/2025|||
Your comparison isn't very good as Microsoft Windows undergoes perpetual change and churn for the sake of doing it. This breaks existing workflows along the way. As a product it was effectively complete by the time Windows 2000 was released, having successfully integrated what was then considered state of the art technology to develop a practical operating system based on the principals known at the time. All it ever needed from there forward was maintenance updates and kernel updates to enable new hardware level technology to be harnessed by software.
WorldMaker 4/3/2025||||
> overeducated c-suite

Arguably the modern MBA has gotten so insular, with many graduating with an MBA having only the barest modicum of humanities courses and the barest foot out of the door of a business college, that despite supposedly representing a higher University degree it seems increasingly fair to call it "undereducated". MBA programs got too deep into the business of selling as many MBAs as they could as quickly as they could they forgot to check their own curriculum for things like "perverse incentives" and "regulatory capture" and "tribalism".

nradov 4/3/2025||
An MBA is a professional graduate degree, like a JD or MD. Criticizing professional degree programs for lack of humanities coursework rather misses the point. Students are supposed to have got that in undergraduate.
WorldMaker 4/3/2025||
Sure, but a lot of Business undergraduate programs, even at prestigious Universities, are now "pre-MBA" and very MBA-focused, if not "direct to MBA" and allow taking bare minimums of non-Business classes and just about guarantee MBA program entry. For MD this sort of "academic incest" makes sense that you are going to have more because there is too much specialized knowledge to learn during graduate programs. (But also most pre-Med doesn't pre-qualify Med School like "pre-MBA" can.) JDs still seem to expect a variety of candidates of different undergraduate backgrounds, though "Pre-Law" sometimes exists, it often isn't a specific "program" and to my understanding can be several different options from very different undergraduate college options; "Pre-Law" seems as much about navigating the analysis paralysis of all the possible paths as anything else, without narrowing the number of paths.

I think the MBA programs have built "pre-MBA" programs not because they have so many skills to specialize, and not necessarily because they have so many possible paths to try to navigate, but because the it sells more Business school undergraduate credits.

Good MBA programs still exist. Not all MBAs involve "academic incest", and there are still MBA programs that encourage non-Business undergraduate degrees. Not all "academic incest" is bad either. But there's definitely an anecdotal sense that many of the people I see with MBAs spent the least time learning anything that wasn't taught in a Business School classroom, with the least consequences for their non-Business School GPAs, because the Business School wants that graduate degree funnel and the tuition dollars it guarantees, than any other graduate degree program I've seen. (Hence why I mentioned "perverse incentives", especially. The Business School wants you to do well in Business School so you keep paying the Business School. The Business School cares less what you do outside the Business School so that you keep paying the Business School.)

azemetre 4/3/2025||||
Try to make a thread about unions on HN and read the comments, then it'll make sense.
Avicebron 4/3/2025|||
There's chance that maybe there exists a revenue stream that increases by further applying that policy across a system that you don't have access to?
sidewndr46 4/3/2025|||
While important, it actually misses a common problem I see: the assumption that every measurement is accurate.
api 4/2/2025||||
The phenomenon being discussed here is a type of overfitting:

https://sohl-dickstein.github.io/2022/11/06/strong-Goodhart....

The last 50 years or so of managerial practice has been a recipe for overfitting with a brutal emphasis on measuring, optimizing, and stack ranking everything.

I think an argument can be made that this is an age of overfitting everywhere.

djmips 4/3/2025|||
Interesting that something similar came up recently where an AI being trained might fake alignment with training goals.
zusammen 4/2/2025|||
[dead]
chinchilla2020 4/3/2025|||
> Also this push to measure everything means that anything that can’t be measured isn’t valued.

Never thought I'd see an intelligent point made on hackernews, but there it is. You are absolutely correct. This really hit home for me.

Clubber 4/3/2025||
You could have made your point better without insulting everyone on the forum.
marginalia_nu 4/2/2025||||
It's fascinating that you end up sort of doing the work twice, you build an excel (or jira) model of the work work along with the actual work to be done.

Often this extends to the entire organization, where you have like this parallel dimension of spreadsheets and planning existing on top of everything.

Eats resources like crazy to uphold.

spudlyo 4/3/2025|||
Jira is already almost like "productivity theater" where engineers chart the work for the benefit of managers, and managers of managers only. Many programmers already really resent having to deal with it. Soon it will be a total farce, as engineers using MCP Jira servers have LLMs chart the "work" and manage the tickets for them, as managers do the same in reverse, instructing LLMs to summarize the work being done in Jira.

It'll be nothing but LLMs talking to other LLMs under the guise of organizational productivity in which the only one deriving any value from this effort is the companies charging for the input and output tokens. Except, they are likely operating at a loss...

alephnerd 4/3/2025||
Managers (as in PMs, EMs, and C-Suite) don't like JIRA either - there just isn't an alternative.

Customers and investors ask for delivery timelines and amount of resources invested on major features or products, and you need to give an accurate-ish answer, and you as a company will be dealing with hundreds if not thousands of features depending on size.

In that kind of a situation, the only way you can get that visibility is through JIRA (or a JIRA type product), because it acts as a forcing function to get a defensible estimate, and monitor progress.

Furthermore, due to tax laws, we need to track investments into features and initiatives, and JIRA becomes the easiest way to collect that kind of amoratization data.

Once some AI Agent to automate this whole program management/JIRA hygiene process exists, it will make life for everyone so much easier.

g8oz 4/3/2025||
This explanation is not incompatible with calling the whole business a "theater".
jayd16 4/3/2025|||
Its not _all_ theater. Sometimes something does make it into the box and out the door.
alephnerd 4/3/2025|||
How is it theater?

When customers give you money, they expect a date.

When investors give you money, they want to see whether or not you are investing in the right initiatives.

When you open a company, the IRS, SEC, and other regulators expect some amount of financial compliance.

Do you want me to come to you and give you an ultimatum to give me an exact date, calculate amortization, and defend existing investments, and if any of those slips you are the fired? And do that with all the hundreds and thousands of initiatives on a daily basis?

That's the alternative.

Welcome to the industry - you're paid to make purchasers happy, not you. Purchasers don't care if you DuckDB or OracleDB - they care if the product they paid for will be delivered on time and meet the needs stipulated in their contract.

If you want to be happy and only deal with engineering problems, you sadly have to deal with the poopshow that JIRA is.

int_19h 4/3/2025|||
It's theater because the numbers in JIRA are, for the most part, pulled out of someone's ass, and then multiplied by various coefficients by managers along the chain (based on their pessimism and/or experience). Garbage in, garbage out.

So yes, this is theater, and it only makes someone happy for as long as they aren't aware (or can pretend to not be aware) how the sausage is made.

jashmatthews 4/3/2025||||
If you round up great engineering orgs that ship impactful stuff more of them don't use JIRA than do. Linear, Basecamp, Asana, Monday etc.

My experience is by the time an org gets hundreds of priorities and can't effectively delegate to sub orgs they're already fucked and there's no point working there if you want to do anything meaningful.

djmips 4/3/2025||
How do the great engineering orgs that ship impactful stuff organize / run a major project?
nradov 4/3/2025||
Mostly they are using some home grown solution that does pretty much the same stuff as Jira.
azemetre 4/3/2025|||
None of this sounds necessary for the human race. Maybe David Graeber was right.
alephnerd 4/3/2025||
Nothing is necessary to exist besides foraging, yet you are still using an industrially manufactured product (laptop or mobile phone) to reply to someone on a VC-subsidized forum.

So I'm not sure your contention has much merit, unless you wish to return to the woods and stop using HN, otherwise you're just enabling the supposed waste you appear to detest.

Or alternatively, you could hop off the high horse and understand the headaches the people you report to at work deal with, and thus maybe learn some additional context that can help you at your current or future job, and maybe think of a way to remove the drudgery in a process that annoys everyone.

genewitch 4/3/2025|||
"And yet you partake in society. Curious.

I am very smart "

azemetre 4/3/2025|||
I mean there is an alternative out there for making software that doesn't require profit and can still provide societal value. The alternative isn't to forage in the wilderness, please tell me you are just having a laugh and weren't being serious.
pcen 4/3/2025||
This is the perfect manifestation of the quote: It's easier to imagine the end of the world than the end of capitalism
nradov 4/3/2025|||
So far none of the imaginary economic systems seem to work as well as capitalism when it comes to raising human living standards. These vague, low-effort criticisms are getting tiresome.
namaria 4/3/2025|||
Capitalism has become as much of a thought-terminating argument as 'the gods'. Most '-ism' words I think.
squiggleblaz 4/2/2025||||
Yes but metrics! How can the CEO look like they know what's happening without understanding anything if they don't have everyone producing numbers?
pjot 4/2/2025|||
This compounds with each _team_ modeling the work in jira/excel too!
zusammen 4/2/2025|||
Absolutely everything is tracked as a work item with estimates. Anything you think should be done needs to be justified and tracked the same way.

My grandpa once said something that seemed ridiculous but makes a lot of sense: that every workplace should have a “heavy” who steals a new worker’s lunch on the first day, just to see if he asserts himself. Why? Not to haze or bully but to filter out the non-fighters so that when management wants to impose quotas or tracking, they remember that they’d be enforcing this on a whole team of fighters… and suddenly they realize that squeezing the workers isn’t worth it.

The reason 1950s workplaces were more humane is that any boss who tried to impose this shit on workers would have first been laughed at, and then if he tried to actually enforce it by firing people, it would’ve been a 6:00 in the parking lot kinda thing.

namaria 4/3/2025|||
> steals a new worker’s lunch on the first day, just to see if he asserts himself

> to filter out the non-fighters

This is bullying and hazing.

nradov 4/3/2025||||
Many of the workers in the 1950s were combat veterans who had lived through some shit and weren't as easy to push around. Contrast that to today when a lot of people tend to panic over minor hazards like a respiratory virus with a >99% survival rate. That cowardice puzzled me until I realized that a lot of younger people have led such sheltered lives that they have never experienced any real hardship or serious physical danger so they lack the mental resilience to cope with it. They just want to be coddled and aren't willing to fight for anything.
Spooky23 4/3/2025||||
That generation had it more together as citizens, and they held on to power for a long time. Postwar all of the institutions in the US grew quickly, and the WW2 generation moved up quickly as a result. The boomer types sat in the shadows and learned how to be toxic turds, and inflicted that on everyone.
bumby 4/3/2025|||
Why do you think that is? I’m wondering if the shared sacrifice of WW2 has something to do with it.
bitwize 4/3/2025|||
That's half of it. The other half is, WWII turned the United States from a relative backwater to a military and industrial superpower. So the war also taught lessons on a societal level about organization and cooperation, and the postwar economic boom provided the means to get great things done.
jcranmer 4/3/2025||
> The other half is, WWII turned the United States from a relative backwater to a military and industrial superpower.

The US was the leading industrial power from around 1880 or 1890, and it became the leading military power in the 1910s (by dint of entering WWI so late that it didn't exhaust its manpower fighting it). It may have been a cultural backwater as late as WWI, but its economic status would have been fairly undisputed. And by WWII, the only question anyone would have seriously asked is if the US or the UK held the throne as greatest of the great powers.

gedy 4/3/2025||
I think if you look at how most people lived, worked, travelled, communicated, educated, etc before WW2 - there was a huge improvement after the war that resulted in lots of development and economic opportunities for the average person.
Clubber 4/3/2025||
Sure, but that doesn't make the original statement correct.

>WWII turned the United States from a relative backwater to a military and industrial superpower.

majormajor 4/3/2025|||
Labor also has more power when a ton of young newcomers to the working force were just killed before they could ever make it there.
southernplaces7 4/3/2025||||
>The boomer types sat in the shadows and learned how to be toxic turds, and inflicted that on everyone.

The boomer types are now in their 70s and even 80s and mostly retired (or dead). It's the generations after them that run many of the anal-retentive, bureaucratically obsessive compulsive managerial postings today, and among those are a good number of gen z turds who are at least as toxic, while being smugly self-righteous about their habits. We'll be blaming boomers for decades after they're dead, for things long since out of their hands.

djmips 4/3/2025||
Boomers is anyone 60 or older right now - not just 70+

That being said, Boomer has evolved to mean anyone older, established and conservative.

Like the counterculture saying from the past, don't trust anyone over 30.

TheOtherHobbes 4/3/2025|||
One of the consequences of WWII was that everyone's plans, ideas, and work cultures were turned into direct results very quickly, in the real world. Sometimes fatally.

The people who lived through that had their feet on the ground.

Aside from its many other flaws, post-70s neoliberalism added a bizarre abstraction layer of economic delusion over everything. This suppressed the core truths of physical reality, common sense, and the basic social requirement of sane reciprocal relationships, and did its best to make consequences as indirect and deniable as possible.

Things that really, really matter - like ecological, political, and social stability - were devalued in everyday experience and replaced with economic abstractions that are more mystical than practical.

It's very culty, and the disconnect between how things should be and how they really are is getting more and more obvious to everyone.

rightbyte 4/3/2025||
"Aside from its many other flaws, post-70s neoliberalism added a bizarre abstraction layer of economic delusion over everything. This suppressed the core truths of physical reality, common sense, and the basic social requirement of sane reciprocal relationships, and did its best to make consequences as indirect and deniable as possible."

I think I need to print that out and put on the wall. However, did you live through it youself? I think it it hard to evaluate stuff like this with 2nd hand experience only.

djmips 4/3/2025||||
What if the workers decide the work is imposing on them? Maybe that's a good thing but it could go too far.
t-3 4/3/2025|||
> The reason 1950s workplaces were more humane is that any boss who tried to impose this shit on workers would have first been laughed at, and then if he tried to actually enforce it by firing people, it would’ve been a 6:00 in the parking lot kinda thing.

That era also had militant labor organization and real socialist and communist parties in the US. Anticommunism killed all that and brought us to the current state of affairs where employers that respect their employees even a little bit are unicorns.

gotoeleven 4/3/2025||
Why do you need unions for this as opposed to just a tight labor market?
t-3 4/3/2025||
High demand for labor can lead to better conditions, but demand for labor isn't static and without real organization and solidarity it's nearly impossible for workers to punish companies that move jobs to low-cost locales. Economic policy is also controlled by the employer class, which means policies that encourage unemployment and inflation are common.
temporallobe 4/2/2025|||
This is my experience as well. In the late 90s/early 2000s I had the luxury of a lot of time to deeply and learn Unix, Perl, Java, web development, etc., and it was all self-directed. Now with Agile, literally every hour is accounted for, though we of course have other ways of wasting time by overestimating tasks and creating unnecessary do-nothing stories in order to inflate metrics and justify dead space in the sprint.
TuringNYC 4/2/2025|||
>> literally every hour is accounted for

I saw one company where early-career BA/PMs (often offshore) would sit alongside developers and "keep them company" almost all day via zoom.

AnimalMuppet 4/2/2025|||
Everyone's complaining about that as a developer, and rightly so. But that can't be easy for the PMs, either, trying to find a way to "add value" when they have no idea what's going on.

I'd expect there to be some "unexpected network outages" regularly in that kind of situation...

latentsea 4/2/2025||||
I would just terminate the call. Like... hell no.
AtheistOfFail 4/2/2025||||
Yep, that would be my own personal hell.
dyauspitr 4/3/2025||||
This is kind of cool as an alternative process to develop apps with. Literally product in a zoom window telling you what to build as you go along. No standups, no refinement, no retros etc. Just a PM that really knows what the customer needs and the developer just building those as you go along.
arvinsim 4/3/2025|||
No developer wants to being treated as a code monkey and I bet no PM would want to waste time watching someone type out code that they don't understand.
PessimalDecimal 4/3/2025|||
No. It's just awful.
MikeTheGreat 4/2/2025|||
Twice the billable hours! /s
ecocentrik 4/2/2025||||
If you're creating nothing stories to justify work life balance and avoid burnout your organization has a problem. Look into Extreme Programming and Sustainable Pace.
RobRivera 4/2/2025||
I think thats the observation being made. Most people respond to the organizational problem with the only tools they have, which manifests as that.

Usually management knows and doesnt care about the problem

ecocentrik 4/3/2025||
---
singpolyma3 4/3/2025|||
And yet well over half of professional developers have productivity so low that if they get laid off the term gets the same amount done...
dwattttt 4/2/2025|||
> People ... aren’t machines that can run constantly on 100% utilization.

You also can't run machines at 100% utilisation & expect quality results. That's when you see tail latencies blow out, hash maps lose their performance, physical machines wear supra-linearly... The list goes on.

dehrmann 4/3/2025|||
The standard rule for CPU-bound RPC server utilization is 80%. Any less and you could use fewer machines; any more and latency starts to take a hit. This is when you're optimizing for latency. Throughput is different.
pdhborges 4/3/2025||
Doesn't this depend on the number of servers, crash rates and recovery times? I wouldn't feel confident running 3 servers running at 80% capacity in ultra low latency scenarios. A single crash would overwhelm the other 2 servers in no time.
dehrmann 4/4/2025||
Right; this is only for large pools of servers.
namaria 4/3/2025|||
Difference is machines break and that costs lots of money.

People just quit, some businesses consider it a better outcome.

joquarky 4/3/2025|||
You can’t brute-force insight.

I'm often reminded of that Futurama episode “A Pharaoh to Remember” (S04E07), where Bender is whipping the architects/engineers in an attempt to make them solve problems faster.

mschuster91 4/2/2025|||
> In SW development in the 90s I had much more time for experimentation to figure things out. In the last years you often have some manager where you basically have to justify every thing you do and always a huge pile of work that never gets smaller.

Software development for a long time had the benefit that managers didn't get tech. They had no chance of verifying if what the nerds told them actually made sense.

Nowadays there's not just Agile, "business dashboards" (Power BI and the likes) and other forms of making tech "accountable" to clueless managers, but an awful lot of developers got bought off to C-level and turned into class traitors, forgetting where they came from.

potato3732842 4/2/2025||
I commend you for having an opinion so bad I can't tell if you're satirizing marxists or not.

Let me ask you this, would you rather be managed by a hierarchy made up of people who don't understand what you do? Because I assure you it is far worse than being managed by "class traitors".

bryanrasmussen 4/3/2025|||
well, not the original poster, but I have been managed by both kinds, and the best manager I ever had was not a former techie and the worst was a former programmer.

The worst manager did often say things that were sort of valuable and correct in a general way, like "well you don't actually know that because it hasn't been tested" which was of course true, but he also seemed to think he could tell people what the correct way to do something was without knowing the technology and the codebase. This often meant that I had to go to junior developers later, after a meeting, and say "concerning ticket X, T. didn't consider these things(listing the things), so that while it is true that we should in principle do what T. said, it will not be adequate, you will also need to do this - look at the code for this function here, it should be abstracted out in some way probably, this was my crappy way of handling the problem in desperation Y months ago."

Trying to explain to him why he was wrong was impossible in itself, he was a tech genius evidently, and you just had to give it up after a bit, and figure that at some time in the future the decisions would be reversed after "we learned" something.¨

on edit: in the example I give the manager as I said was correct in what he wanted done, but as I said it was inadequate as the bug would keep recurring if only that was done, so more things had to be done that were not as pretty or as pure as what he wanted.

zdragnar 4/3/2025||||
I want my manager to help get the business out of my way- managing requirements, keeping external dependencies on track, fussy paperwork and such.

I don't need my manager second-guessing my every decision or weighing in on my PRs making superficial complaints about style while also bemoaning our velocity.

Hands down, the best managers I've had have all been clueless about the languages and types of work I do, and the worst managers have (or think they) have some understanding of what I do.

mschuster91 4/3/2025||||
> Let me ask you this, would you rather be managed by a hierarchy made up of people who don't understand what you do? Because I assure you it is far worse than being managed by "class traitors".

One's direct manager should be a developer, yes. The problem is the level above that - most organisations don't have a SWE career track, so if you want a pay rise you need a promotion and that's only available for managerial roles.

The problem there is that a lot of developers make very bad managers and a lot of organisations don't give a fuck about giving their managers the proper skills training. The result is then usually a "tech director" who hasn't touched code in years but just loves to micromanage based on knowledge from half a decade ago or more. That's bad enough in Java, but in NodeJS, Go, Rust or other hipster reinvent-the-wheel stacks it's dangerous.

They come in and blather completely irrelevant, way outdated or completely wrong "advice", plan projects with way less resources than the project would actually need - despite knowing what "crunch time" entails for their staff themselves.

wiether 4/3/2025||
And also, the programmers that got "promoted" to management are people that are here for the money/power and asked to be promoted, not because they care about coding. And absolutely not because their peers wanted for them to be promoted because they saw a good manager in them while they were working together.

So they'll definitely make it worse for everyone than a guy that doesn't know anything about tech but wanted a career in management because they care about managing.

bcoates 4/3/2025|||
Oh, I vastly prefer people who don’t understand and know it.

Reminds me of Frank Zappa comparing "cigar chomping old guys" to the "hip young types" that replaced them

https://youtube.com/watch?v=KZazEM8cgt0

motorest 4/3/2025|||
> I have been in the workforce for almost 30 years now and I believe that everybody is getting more squeezed so they don’t have the time or energy to do a proper job. The expectation is to get it done as quickly as possible and not do more unless told so.

That's my impression as well, but I'd stress that this push is not implicit or driven by metrics or Jira. This push is sold as the main trait of software projects, and what differentiates software engineering from any other engineering field.

Software projects are considered adaptable, and all projects value minimizing time to market. This means that on paper there is no requirement to eliminate the need to redesign or reimplement whole systems or features. Therefore, if you can live with a MVP that does 70% of your requirements list but can be hacked together in a few weeks, most would not opt to spend more man months only to get minor increments. You'd be even less inclined to pay all those extra man months upfront if you can quickly get that 70% in a few weeks and from that point onward gradually build up features.

Sparkyte 4/2/2025|||
Definitely squeezed.

They say AI, but AI isn't eliminating programming. I've wrote a few applications with AI assistance. It probably would've been faster if I wrote it myself. The problem is that it doesn't have context and wildly assumes what your intentions are and cheats outcomes.

It will replace juniors for that one liner, it won't replace a senior developer who knows how to write code.

sumedh 4/5/2025|||
> The problem is that it doesn't have context

You are supposed to give it context, if you dont provide it context how will it know what its supposed to do?

Sparkyte 4/6/2025||
I really wish that was the case. You can give it only so much context before it starts to go down a path where the context doesn't even make sense to it, and yet if you explained it to a colleague they would instantly understand.

Context has layers and really 1st or 2nd layers ever get reached by AI but it can't dive further because it is too focused on the final output rather than the continuation of the output.

For example you write code and then tell it what the final expect output is, it some how always divorces itself from rudimentary implementations and poops out something that cut a lot holes out or shortcuts all of your work. Removes modularity in favor of that immediate outcome. AI is just not good enough to understand the complex relationship of maintainable code and deliverable code. So it poops out what is easily made to meet the deliverable.

NERD_ALERT 4/2/2025|||
I felt this way with Github Copilot but I started using Cursor this week and it genuinely feels like a competent pair programmer.
Retric 4/2/2025|||
What work are you doing the last few days? My experience is for a very narrow range of tasks, like getting the basics of a common but new to me API working, they are moderately useful. But the overwhelming majority of the time they are useless.
meander_water 4/3/2025||||
This has been my experience as well.

Cursor Chat and autocomplete are near useless, and generate all sorts of errors, which on the whole cost more time.

However, using composer, passing in the related files explicitly in the context, and prompting small changes incrementally has been a game changer for me. It also helps if you describe the intended behaviour in excruciating detail, including how you want all the edge cases/errors handled.

jdcasale 4/3/2025||||
I recently tried Cursor for about a week and I was disappointed. It was useful for generating code that someone else has definitely written before (boilerplate etc), but any time I tried to do something nontrivial, it failed no matter how much poking, prodding, and thoughtful prompting I tried.

Even when I tried to ask it for stuff like refactoring a relatively simple rust file to be more idiomatic or organized, it consistently generated code that did not compile and was unable to fix the compile errors on 5 or 6 repromptings.

For what it's worth, a lot of SWE work technically trivial -- it makes this much quicker so there's obviously some value there, but if we're comparing it to a pair programmer, I would definitely fire a dev who had this sort of extremely limited complexity ceiling.

It really feels to me (just vibes, obviously not scientific) like it is good at interpolating between things in its training set, but is not really able to do anything more than that. Presumably this will get better over time.

dughnut 4/3/2025||
If you asked a junior developer to refactor a rust program to be more idiomatic, how long would you expect that to take? Would you expect the work to compile on the first try?

I love Cline and Copilot. If you carefully specify your task, provide context for uncommon APIs, and keep the scope limited, then the results are often very good. It’s code completion for whole classes and methods or whole utility scripts for common use cases.

Refactoring to taste may be under specified.

jdcasale 4/3/2025|||
"If you asked a junior developer to refactor a rust program to be more idiomatic, how long would you expect that to take? Would you expect the work to compile on the first try?"

The purpose of giving that task to a junior dev isn't to get the task done, it's to teach them -- I will almost always be at least an order order of magnitude faster than a junior for any given task. I don't expect juniors to be similarly productive to me, I expect them to learn.

The parent comment also referred to a 'competent pair programmer', not a junior dev.

My point was that for the tasks that I wanted to use the LLM, frequently there was no amount of specificity that could help the model solve it -- I tried for a long time, and generally if the task wasn't obvious to me, the model generally could not solve it. I'd end up in a game of trying to do nondeterministic/fuzzy programming in English instead of just writing some code to solve the problem.

Again I agree that there is significant value here, because there is a ton of SWE work that is technically trivial, boring, and just eats up time. It's also super helpful as a natural-language info-lookup interface.

dughnut 4/3/2025||
Personally, I think training someone on the client’s dime is pretty unethical.
jdcasale 4/9/2025||
You have misunderstood something here.

I (like a very large plurality, maybe even a majority, of devs) do not work for a consulting firm. There is no client.

I've done consulting work in the past, though. Any leader who does not take into account (at least to some degree) relative educational value of assignments when staffing projects is invariably a bad leader.

All work is training for a junior. In this context, the idea that you can't ethically train a junior "on a client's dime" is exactly equivalent to saying that you can't ever ethically staff juniors on a consulting project -- that's a ridiculous notion. The work is going to get done, but a junior obviously isn't going to be as fast as I am at any task.

Retric 4/3/2025|||
What matters here is the communication overhead not how long between responses. If I’m indefinitely spending more time handholding a jr dev than they save me eventually I just fire em, same with code gen.
djmips 4/3/2025||
A big difference is that the jr. dev is learning compared to the AI who is stuck at whatever competence was baked in from the factory. You might be more patient with the jr if you saw positive signs that the handholding was paying off.
Retric 4/3/2025|||
That was my point, though I may not have been clear.

Most people do get better over time, but for those who don’t (or LLM’s) it’s just a question of if their current skills are a net benefit.

I do expect future AI to improve. My expectation is it’s going to be a long slow slog just like with self driving cars etc, but novel approaches regularly turn extremely difficult problems into seemingly trivial exercises.

dughnut 4/3/2025|||
I would be more patient with an AI that only costs me a fraction of a cent an hour.
Retric 4/5/2025||
The value of my time dwarfs the cost of using an AI.

That said, you are underestimating AI costs if you think it works out to a fraction of a cent per hour.

saghm 4/3/2025|||
One time during a 1:1 with who I consider the best manager I ever had, in the context of asking now urgent something needed to get done, I said something along the llines of how I tend to throttle to around 60% of my "maximum power" to avoid burnout but I could push a bit harder if the task we were discussing was essential with to warrant it. He said that it wasn't necessary but also stressed that any time in the future that I did push myself further, I should always return to 60% power as soon as I could (even if the "turbo boost" wasn't enough to finish whatever I was working on. To this day, I'm equally amazed at both how his main concern with the idea of me only working at 60% most of the time was that I didn't let myself get pressured into doing more than that and the fact that there are probably very few managers out there who would react well to my stating the obvious truth that this is necessary
atrettel 4/3/2025|||
I was about to post largely the same thing. There is a saying in design: "Good, fast, cheap --- pick two." The default choice always seems to be fast and cheap nowadays. I find myself telling other people to take their time, but I too have worked jobs where the workloads were far too great to do a decent job. So this is what we get.
rukuu001 4/3/2025|||
Have we learnt nothing? 100% utilisation of practically any resource will result in problems with either quality or schedules.

What, as an industry, do we need to do to learn this lesson?

Clubber 4/3/2025||
It needs to be reflected faster in quarterly results. When the effect takes a year or two, nobody notices and there are too many other variables/externalities to place blame.
zombiwoof 4/2/2025|||
Same. What's crazier now is nobody in management seems to want to take a risk, when the risks are so much lower. We have better information, blogs, posts on how others solved issue, yet managers are still like "we can't risk changing our backend from dog shit to postgres". . . .when in the 90s you would literally be figuring it all out yourself, making a gut call and you'd be supported to venture into the unknown.

now it's all RSU, Stock Prices, FAANG ego stroking and mad dashes for the acquihire exit pushing out as much garbage as possible while managers shine it up like AI goodness

lumost 4/3/2025|||
People have to care about outcomes in order to get good outcomes. Its pretty difficult to get someone to work extra time, or care about the small stuff if there is a good chance that they will be gone in 6 months.

Alternatively, if leadership is going to cycle over in 6 months - then no one will remember the details.

Avicebron 4/2/2025|||
The article addresses the fact that it's more of the "job" that the software company provides as an extension of their services isn't really a "job" a la "SW development in the 90s"

It's the after effect of companies not being penalized for using the exploitation dragnet approach to use people in desperate situations to generate more profits while providing nothing in return.

svilen_dobrev 4/3/2025|||
> People need some slack

Definitely. If you tighten a bearing up-to 100% - to zero "play", it will stop rotating easy.. and start wearing. Which is.. in people-terms, called burnout.

Or as article below says, (too much) Efficiency is the Enemy..

https://fs.blog/slack/

3abiton 4/3/2025|||
I totally agree, it was a stark contrast between phd life and purely sw engineer life, in terms of doing things the way i wanted.
giantg2 4/3/2025|||
I've even seen this and it seems to have accelerated in the last 10 years or so. I'm seeing roles be combined, deadlines get tighter, and quality go down. Documentation has also gotten worse. This all seems pretty odd when you consider the tools to develop, test, and even document have mostly gotten more powerful/better/faster.
joquarky 4/8/2025||
What documentation?
golergka 4/2/2025|||
How much more expensive is your time for the company now vs the 90s?
bryanrasmussen 4/3/2025||
counting in cost of living increases? Probably about the same.
wormius 4/3/2025|||
It's almost as if people don't understand what the word "productivity" means. That's all it is, if you hear "x increase in productivity" and it sounds great, it really means : you, the worker, work harder after we fire other people and thus are "more productive" because you did the same out put that 2 people did. Sucker. And we all eat this shit up.
m463 4/2/2025|||
I've always thought if I gave better estimates about how long things would take, my schedule would support a decent job.

But black swans seem to be more common than anticipated.

(I also wonder - over your career, do you naturally move up to jobs with higher salaries and higher expectations?)

kunzhi 4/2/2025|||
Only 20 years for me, but this is my observation also.
giancarlostoro 4/3/2025|||
I think letting devs 2 hours a day, that they can flex so if they wanna use it on Fridays its fine, for personal projects, whether internal or otherwise. Just think of all the random tech debt that could be resolved if devs had 2 hours a day to code anything, including new projects that benefit everyone. Most people can only squeeze out about 6 hours worth of real work anyway. You burn up by the end of the day.
fsckboy 4/3/2025||
>Just think of all the random tech debt that could be resolved if devs had 2 hours a day to code anything, including new projects that benefit everyone.

regardless of the potential benefits of this plan, zero tech debt would get erased.

imho net tech debt would increase by the 80 20 rule, meaning that you're not going to get more than 80% of the side projects fully wrapped in the 20% of the time that you've allotted to them.

touisteur 4/3/2025||
I guess tech debt could even be increased in some cases. Some people shouldn't have too much time available :-)
the_cat_kittles 4/2/2025|||
sounds like bit of a death spiral
dustingetz 4/3/2025|||
as tech gets commoditized the companies are worse, more funding but worse
dumbledoren 4/3/2025|||
Capitalism eventually ends up in those with capital making those without capital work until they drop. We are in that eventuality right now.
hellotheretoday 4/4/2025||
There are fields of study that agree with you. It is evidence based that treating your workers well, having reasonable quotas and expectations for work life balance, good wages and reinforcement for effort, etc creates conditions where workers perform more efficiently and last longer

But many organizations reject this. Why wouldn’t they? There is a surplus of workers and consumers accept substandard products. Skimp on training, put out crap. Throw workers into the fire, demand everything from them, get furious if they don’t prioritize the company above everything in their life, burn them out, cut them loose, pick another from the stack of resumes

I was talking to someone who works for a startup recently. A colleague died and it was announced on a Friday. They were expected to finish the day. On Monday their replacement started and the team was told to bring this person up to speed asap. No space to grieve, no time to process. Soulless and inhuman. Disgusting and sociopathic behavior

brudgers 4/2/2025||
The gig economy is way worse than the author describes.

Gig workers can't advance with the companies they work for.

Gig workers can't build a network with their coworkers because they don't have coworkers...and there's a good chance that they are competing for work with other people working for the same company.

There are dead end day jobs, and then there is gig work.

Spooky23 4/3/2025||
Gig workers are casual labor. Like Dickens with less coal dust.
brudgers 4/3/2025||
Casual labor frequently involves working alongside other casual laborers and/or regular employees and/or the person hiring the casual labor.

The gig economy is people working alone.

nixpulvis 4/3/2025|||
The whole concept of "hustling" is frustrating to me.
paxys 4/3/2025||
These days "hustling" = independently rich people trying to build an online following and selling ads/courses/get rich quick schemes/crypto scams.

The gig economy is real, back-breaking work. No "husler" has done a single day of food or package deliveries.

zeroCalories 4/2/2025||
This isn't too different from most low-skill jobs. Most people don't aspire to be assistant manager at McDonalds, they do it for a while, build a resume, then move.
kayodelycaon 4/2/2025|||
It’s vastly different.

Gig workers are literally disposable robots. You’re part of a computer program. There is no human relationship. At least a McDonald’s worker can talk to their manager.

brudgers 4/3/2025|||
Hence the original gig economy job was called “mechanical turk.”
Ekaros 4/3/2025|||
And maybe even become manager in some relatively small number of years. And then move to some other industry. Not that most of them do, but there is at least some career progression.
_aavaa_ 4/2/2025||||
But there’s a difference between “don’t want” and “structurally locked out”.
paxys 4/3/2025||||
Managers at McDonalds can make $50-70K/yr. There is job security, benefits and opportunities for career advancement. Plenty of people start at the very bottom of the ladder flipping burgers and make it all the way to corporate. It's a tired meme that "McDonalds jobs are meant for teenagers". These are all incredibly in-demand jobs. And plenty of fast food chains pay significantly more, sometimes including benefits like college tuition reimbursement.
brudgers 4/3/2025||||
build a resume

And establish work relationships with other people who can help with future job hunting.

The Uber app doesn’t have an HR department.

prawn 4/3/2025||
Not to mention casual employees at least get some sort of social aspect from their work life. (A slight variation on the networking you mentioned.) Most of my friends, I have through past work environments like shared offices, etc. That would be near-impossible as a gig worker.
almosthere 4/3/2025|||
Except when it isn't, like Peter Cancro of Jersey Mikes, who started making sandwiches and then bought it in 1975, and in 2024 sold it to Blackrock for $8B.

Or more here: https://www.businessinsider.com/ceos-started-entry-level-at-...

Now, not all people at Jack in the Box are destined to be the CEO, but they do have more opportunities than someone working DoorDash

ryandrake 4/2/2025||
I think a lot of commenters here are projecting this article onto their work lives as tech office workers, but it's really more about the world of unskilled and semi-skilled service/gig workers, like handymen, furniture assemblers, delivery drivers, and so on.

All these things can be true and they reinforce each other: The jobs suck <-> The people willing to do them aren't very happy, skilled or competent <-> The pay is minuscule. And we can't seem to get out of this Nash Equilibrium.

Olreich 4/3/2025|
None of those listed jobs is actually unskilled labor. Driving a big truck around narrow roads is a skill most don’t have, doing it at speed and running up and down to actually move the heavy packages is a skill most don’t have. Assembling furniture is a skill most don’t have, especially with complex engineered wood products that will break if stressed wrong. Handymen is literally just a collection of skilled labor jobs rolled into one guy that can handle small home improvement projects like carpentry, masonry, plumbing, and electrical. These are specialized jobs that have wrongly been labeled “un-skilled” or “semi-skilled” as if knowledge work is the only skill of value…
reaperman 4/3/2025||
Very, very little labor is unskilled. In almost any work there is a massive difference in quality and speed between someone who has been doing it for <6 months vs. someone who has been doing it for >3 years.

My theory is that "unskilled labor" was a term of propaganda invented by an earlier generation of business leaders in order to publicly devalue many labor-intensive roles. That generation knew that it was a lie, but the business leaders that followed were taught that "unskilled labor" was axiomatic, and essentially "drank the kool-aid".

The result of this is that the labor pool for many disciplines has been hollowed out because it's no longer financially sustainable for workers to build the skills needed to excel in those roles.

aaronbaugher 4/3/2025||
Yes, it's propaganda. If the corporatists can convince people that a previously well-paid job (working in a slaughterhouse, for instance) is actually "unskilled labor," they're one step closer to convincing people it should pay less, and that it's a job no one you know would take so they have to import cheap labor to do it.
Uzmanali 4/2/2025||
I’ve had similar frustrations with gig economy services. A while ago, i hired someone from TaskRabbit to set up a standing desk. i thought it would be an easy process, but the assembler showed up late. then he had a hard time following basic instructions, and he also left halfway through, saying he had another job to go to. I finished the assembly myself at the end.

then i realize these platforms don’t support skilled, well-paid workers. they focus on cheap convenience, which often results in poor quality. the issue isn't just that people struggle with their jobs. it's that the system makes it hard for them to do good work.

Now I hire local professionals, even if they cost more. Their experience and trustworthiness save me time and frustration.

potato3732842 4/2/2025||
>Now I hire local professionals, even if they cost more. Their experience and trustworthiness save me time and frustration.

I've found the exact opposite. The deeper the moat the bigger the jerks. I can pick up a guy at home depot who'll bust ass as hard as I will at a very reasonable price. Can't say that (especially the first part) about most professionals. Anything with a license or high capital investment keeping upstarts out is like pulling teeth to work with. Even for brick and mortar this holds. My local upholsterer is a pleasure to work with compared to any tire and alignment shop.

That said, I'm also not hiring people to put together Ikea beds for me or bringing piles of gravy work to any given professional.

Edit: I will add, I have consistently been amazed with what concrete truck drivers will do above and beyond the bare minimum and the consistent "get it done or tear shit up trying" attitude they bring. But this might be a regional thing.

pavel_lishin 4/3/2025|||
> > Now I hire local professionals, even if they cost more. Their experience and trustworthiness save me time and frustration.

> I've found the exact opposite. ... My local upholsterer is a pleasure to work with compared to any tire and alignment shop.

I'm confused, isn't your local upholsterer exactly an example of a local professional?

pests 4/3/2025||
Yes but its not one with "with a license or high capital investment" needed.
ryandrake 4/3/2025||||
We have to learn how to DIY more things. I pretty much don't hire anyone to do anything anymore, because I always end up having to supervise them, they do the work incorrectly, and I have to double check the quality and insist they come back to do it right. So, I'm not really saving any time. At some point, you might as well just do the work yourself because you know it will be done correctly.
angmarsbane 4/3/2025||
Bringing back woodshop, metalshop etc to schools could help with that.
kupopuffs 4/2/2025|||
there are probably other factors than "how much are they"
dyauspitr 4/3/2025|||
Disagree. Just the other day I needed someone to replace my chimney cap. The quotes from the big companies ranged from $3k-10k. Utterly ridiculous. I got some guy from an app who bought the stainless steel cap for $300 and installed it for $300 more for a total of $600 and the work is fine.
olyjohn 4/4/2025|||
The guys at the big companies have a service which tells them your salary and all kinds of personal details about you. The point is to see how much you can afford, pray on your ignorance, and milk you for as much as possible.
dilyevsky 4/3/2025||||
The difference is when guy from an app falls and breaks something it will turn out he doesn’t have insurance so you will lose much more than 3k when he sues
Our_Benefactors 4/4/2025|||
Risk reward ratio is pretty good though. Insurance is just gambling for unlucky people.
dilyevsky 4/4/2025||
You've got some weird math there in your ratio. At a minimum it's a giant hassle and can potentially bankrupt you in the extreme. Anything related with heights, electrical or water i would never risk hiring uninsured/unlicensed rando because the potential downside is essentially uncapped
dyauspitr 4/5/2025|||
I’m pretty sure my home insurance would cover some of that liability and even if it doesn’t, the umbrella insurance I have on my home does
pests 4/3/2025|||
Were the quotes from the big companies also for a metal cap and not a poured cap?
dyauspitr 4/3/2025||
Yep, stainless steel cap
thi2 4/2/2025|||
The buisnessmodel is speculating that your average Joe does not have the energy or knowledge to go after the shobby work. I notice this trend a lot and while I can push back I feel sorry for the people that are not able to do so or do not know their rights.
imtringued 4/3/2025||
You have basically described the government vs private contractor dynamic.
KennyBlanken 4/2/2025||
They don't focus on cheap convenience. They focus on milking as much money as they can from the customer and the restaurant, and then squeeze the worker to death by transferring as many expenses and risks as possible to the worker. Then they force them to engage in race to the bottom compensation-wise.

Result? Only the desperate do it, and get out of it as soon as possible. But the pay is so bad, people are increasingly trapped in it.

zw123456 4/2/2025||
I recently retired after 45 years in tech. I started out in 1978 at Bell Labs. I have had great jobs and terrible jobs. Great bosses and horrific bosses. And all the things in between. I did not just survive, I thrived and beyond and worked at 3 start ups and a bunch of other companies large and small. What I learned is to not to be afraid. Regardless of what is happening around you. Fear is the enemy. Don't be afraid to be weird or crazy or whatever is causing you to be timid.
kcatskcolbdi 4/2/2025||
This seems supremely irrelevant to the topic of the article. I doubt very much the Wayfair bed assemblyperson is being held back from fear. But hopefully they read your inspiring comment and can, I guess, stop being timid.
tmpz22 4/2/2025|||
> What I learned is to not to be afraid. Regardless of what is happening around you.

Were you perhaps financially secure enough not to have to fear anything? Or tenured (Bell Labs!) that unemployment wasn't actually a threat to you? YMMV.

dartos 4/2/2025|||
I long for the day when someone can give advice based on their own personal experience without someone else being like “well that won’t work for literally everyone”

Yeah obviously. It’s a personal anecdote.

groby_b 4/2/2025|||
What's the _point_ of the anecdote, though? You're taking up everybody's time to tell a story, do us a favor to have a relevant point.

"Have no fear" doesn't apply to the article, at all. You might as well write "what I learned was to not stick legos up my nostril". Also good advice. Also not applicable.

It's fine if it doesn't work for everyone, it's annoying if it isn't relevant to anyone.

yoyohello13 4/3/2025||
You are reading Hacker News. You are literally here to waste time.
mathgladiator 4/2/2025||||
It's obnoxious behavior. For example, I decided when I was young to live in my car and be homeless. I saved a bunch of money, and I've been frugal most my life. I was also super focused at my work and climbed the ladder making real money.

I believe most people don't have discipline to endure less than and the discipline to really listen to what power asks of them. There is a lot of great advice for people to do well in a job, but they just... don't apply it.

These people are best to be ignored.

luhsprwhk 4/2/2025||||
I long for the day when people don't try to pass off vapid generic advice for likes. Waste of bandwidth.
dartos 4/2/2025||
A bit cynical, no?
luhsprwhk 4/2/2025||
Giving generic feel-good advice is a decent strategy to farm likes from the naive. Some people have no shame.
ahmeneeroe-v2 4/3/2025||
Don't be afraid is excellent advice, sorry but you're coming off as very cynical.
refulgentis 4/3/2025||
I was watching a trial the other day and the prosecutor asks "And did you often see your nephews at your mothers house when you video called her?", and the defendant, a dentists, says "Yep, watching TV, brushing their teeth.[5 second silence] Don't forget to brush your teeth. Really important." The prosecutor smiles, laughs, and says "A little dull humor never hurt, eh?"

I'm not sure your average adult would find "don't be afraid" to be "advice", or some deeply meaningful advice that only a cynic would think was anything less than excellent.

kayodelycaon 4/2/2025|||
It’s not just a personal anecdote. It’s telling people what they should do.

A personal anecdote would be saying this is what worked for me. Not this is how you should do it.

It comes off as telling you what your problem is and how you should fix it.

zeroCalories 4/2/2025||||
People acclimate to their circumstances. Do you think people in developing countries live in a constant state of panic because they don't have a seven figure retirement account?
charlie0 4/2/2025|||
This. Just gotta live within your means. It's so easy with a developer salary unless you're 1 year in and haven't had time to save for a rainy day.
84748498373 4/3/2025|||
> Do you think people in developing countries live in a constant state of panic because they don't have a seven figure retirement account?

If Brazil is anything to look at, maybe?

https://pmc.ncbi.nlm.nih.gov/articles/PMC7111415/

Stefan-H 4/2/2025|||
While YMMV, a fear response is a choice. You can have all the rational reasons to be afraid (like the bottom of your hierarchy of needs being unmet) and choose to act out of cold rationality rather than fear. Then it becomes a self-fulfilling prophecy - if you can act without fear even when there is justified reason to be afraid, you will be able to easily do so when it isn't justified.
Paul-Craft 4/3/2025||
Where I come from, "hav[ing] all the rational reasons to be afraid" and pretending otherwise is called a delusion. I prefer to see the world as it is.
Stefan-H 4/3/2025||
"... is called a delusion". What I am suggesting is not delusion, it is mindfulness and cutting through delusion. When one is presented with something that elicits a fear response (whether the stimulus is rational or not) the goal is to quiet all of the "lizard brain" reactions, and instead formulate a well reasoned response. "Fear is the mind-killer" - while from fiction, still rings true to me - if you react out of fear you will short-circuit internal processes that are far better at long-term reasoning even when at the expense of short-term comfort.
Paul-Craft 4/4/2025||
I'm sorry, but that is delusional. It is not possible for humans to forego emotion in favor of logic.
Stefan-H 4/4/2025||
It's really just about giving yourself enough time to think before you respond. That's the entire difference between a reaction and a response. You can use dialectical and cognitive behavioral therapies to help develop the tolerance to do that. Mindfulness and meditative practices like those in zen buddhism have proven helpful to me as well. Perhaps you're taking an extreme interpretation of my using the word "logic" and instead you could use "wise mind" or even just "considered thought" as the response in lieu of an emotional one.
Stefan-H 4/2/2025|||
As someone who is more in the middle of my career rather than the end of it, I would like to echo your sentiment. I have had plenty of roles where I was tasked with things that were out of my depth, and the answer is to just not let it be. There is always a path to get the answers/skills you need to do what is asked of you, you just might not know the path yet, so the core skill (and where I think fear comes into the process) is accepting that not knowing something now is never a hinderance so long as once can do self-directed learning. The rest is reality testing if what you just learned is actually able to solve your problem. If it isn't, then repeat ad infinitum until it is.
saturn8601 4/3/2025||
How do you slog through something you truly hate?

More than a decade ago I was hired as an intern at Colgate-Palmolive as a software developer. Turns out they were(are?) one of the largest SAP deployments in the US. The entire company revolved around SAP. Due to lack of college graduates knowing SAP, they took great pains to treat me extremely well and train me (a CS major) in ABAP using SAP Netweaver.

My project was more ambitious than the rest of the group because I had enough courage and bravado to be assigned a project like that. In fact I made it a point to be 'brave' and make myself look really good in front of the upper level managers. I tried to know everyones name, even in other departments and to be super polite and humble around any sort of manager there. When I finally got some tasks to do, I was so miserable that I finished multiple days without getting anything done. I felt so depressed thinking that I slogged through four years of CS for this?

In the end I managed to finish last in the cohort and Colgate took the rare(at the time)decision to not extend me a full time offer. I felt like a complete failure because I didn't put in 100% and I felt like I let my mentor down.

At the same time I know that I truly hated it. To this day seeing pictures of SAP GUI gives me anxiety and makes my stomach turn. How do you overcome something like that and push on? It does not always seem like a sure thing. I sometimes think what if I had pushed through and gotten the offer? I'd probably still be at Colgate like my mentor was.

With the benefit of hindsight I have learned to be super appreciative and thankful for them treating me so well but im glad circumstances led me to not ending up there. But really who knows if it would have been better in the long run? Whenever I see Colgate it actually evokes positive memories of that time. But the biggest thing I learned was to not bite off more than you can chew and if you don't truly love what you are doing there is another path out there.

Stefan-H 4/3/2025|||
"How do you slog through something you truly hate?" - I don't.

When signals that a role is not aligned with my needs start cropping up, I begin searching for a new role passively, and as the situation develops I speed up my search.

"I felt like a complete failure because I didn't put in 100% and I felt like I let my mentor down" - to thine own self be true. I have failed to put in 100% at some jobs, and sometimes i regret it more than others. I have narratives that legitimize my laziness or lack of commitment based on some previous slight from the company, or a missed promise on their part, but I hold myself accountable.

"How do you overcome something like that and push on? It does not always seem like a sure thing" Resilience is a wildly varying trait of folks, and depends on your emotional and mental state. "First world problems" are a great example, one when is socialized at a certain comfort level, missing that causes distress. Some working conditions are truly untenable, in which case do what you have to do, but otherwise do the best with the situation you're given.

charlie0 4/6/2025||
Same here. I've worked really hard to not end up in miserable position. I also realize there are things not in my control. If work changes, you can either change work or just leave. Leaving is often the much better option.

This reminds me of the Zen Koan where the teacher holds a stick.

The teacher says to the student, “If you tell me this stick is real, “I will hit you with it. “If you tell me it is not real, I will hit you with it. If you say nothing, I will hit you with it.”

And so, the student reaches out, grabs the stick, and breaks it.

charlie0 4/6/2025|||
I have a similar tale. A semester before college ended, I got a professor who worked for a large company in the poultry business. I was one of the few people who was doing well in the Java 101 class and I was also going out of my way to help a few people struggling with it. Because of my tenacity, he decided to give me a short internship in IT.

Long story short, it didn't go well. I struggled to fit in, they threw me straight into the fire, and the people around me did not want to help. After 90 days, the manager called me into the office and told me I didn't make the cut. It was the first time I had been fired from a job and I felt terrible.

Looking back this was the lesson I learned. Things happen for a reason and sometimes, things that look bad are actually a blessing in disguise.

The company I was interning at had an awful culture where no one help anyone else. People were constantly getting fired and due to that there was a dog eat dog mentality there. The software was old stuff, SAP and other stuff like that. In retrospect, I'm really glad that I was fired; I dodged a major bullet.

I ended up finding another job quickly right after I graduated with an amazing company in a more amazing city.

cnasc 4/2/2025|||
Which Bell Labs? Are you still in the area? I’m minutes away from Murray Hill and a lot of what you’re saying resonates with me (~10 years into my career and starting to lean into what I previously thought was weird).
adultcool 4/2/2025|||
Fear is the mind killer.
saturn8601 4/3/2025|||
Fear is one thing but how do you deal with regret? Regret for taking the leap as well as regret for not taking the leap? There can be regret in both paths.
anarticle 4/3/2025|||
You have to accept that life is single threaded and you’re not always going to choose the most optimal path.

It’s easy to overthink, but without omniscient info, execute the plan you have.

Regret is tough because it piles up as you age. It’s easy to look back and think “dang, I did a lot of bad moves” while ignoring all the upsides and limited info you had at the time.

In many ways our easy access to info makes you think “just one more search” will make my decision 10x better when in reality it’s a huge super power you should use to drive execution, not the other way around. Think of what an advantage it is to have that much context on the scale of human existence. At least for me, this makes me more optimistic: I make less mistakes than ages before me because I’m relatively better informed. Note: this doesn’t mean the choices are always good, just that I understand them more completely.

imp0cat 4/3/2025|||
Start by reading some Robert Frost.

https://news.ycombinator.com/item?id=43476154

callc 4/3/2025|||
Did anyone else’s boss ask them to stick your hand in a box or just me?
numa7numa7 4/3/2025||
This is such a boomer style comment.

* Not super relevant.

* Gives advice that is extremely vague.

* The entire comment is essentially a humblebrag.

Would fit well on Facebook.

thi2 4/2/2025||
> At Fred Meyer, our local Kroger-owned grocery store, a bagger in his 70s put all my frozen items in a normal bag, and my chips in the cold storage bag I’d brought from home.

A) Having to work a job (obviously not done out of passion) 70+ is really disheartening B) I don´t understand why this even is something that has to be done by a worker. I bought the groceries. I know where I want my stuff in my bags. Or I just toss them back in the cart and load it properly at the car.

jampekka 4/3/2025||
When visiting US I feel very weird about baggers. Bagging stuff is something I can easily do myself while the cashier scans the products. Now instead of doing something useful, I just stand there idle and awkward watching the staff working.

In general having service workers spend a good part of their lives doing things that I can trivially with minimal effort and no loss of time do myself feels actively degrading these people. Perhaps some do get sense of being useful out of it, but I'd guess a lot of them would rather be doing something else if given choice.

dyauspitr 4/3/2025|||
It depends. When I go to Costco and make huge purchases to last a month, I unload the cart onto the payment conveyor and the bagger bags them on the other side. By the time I’m done unloading the cart and have finished paying, the cart is ready to go. I would say that’s like a 40-50% time save. Those really add up to shorter lines and more purchases for the stores.
dkarl 4/2/2025|||
He might not be doing it for economic reasons. He might be doing it to get out of the house. My mom's physician suggested volunteer work or a part time job to keep her active instead of sitting on the couch all day.
bigtunacan 4/3/2025|||
Most likely he is doing it for economic reasons. My preferred checker is an elderly woman that is slow, but very affable and likes to chat when there is no line.

Despite her positive attitude, she is working because social security isn't enough and grocery workers also get an employee discount.

bflesch 4/3/2025|||
Not sure if you're joking, but volunteer work is quite different than having to stand at the checkout line packing backs in a commercial setting.
dkarl 4/3/2025||
Volunteer work is a lot like part time work, in that it's mostly low skill, and the work varies from physical labor to office work, and from behind-the-scenes jobs where you only interact with other volunteers to intensely face-to-face jobs where there's no hiding from the emotions of the people you serve.
djmips 4/3/2025|||
There was one cashier who also bagged at a local supermarket who was the mythical 10x bagger. I'm not joking when I say they were a virtuoso at scanning and bagging and I would always line up in their line just to witness it again and anyway that line moved incredibly fast. It's fascinating that even mundane activities can be executed with speed and beauty.

They've graduated college so I guess I'll never see that again.

WorldMaker 4/3/2025||
My father paid for college working at a grocery _part time_ and is full of stories about how a good grocer could tell a little better the ripeness of a fruit to gift that perfectly ripe one to the right customer that day who was going to eat it that night or that weekend, how there used to be an art to bagging, how they used to have real breaks and social lives, how he could get some of his homework done during work hours or do something incredible for a customer with that same kind of time.

You get the skills you pay for. When a part-time job can pay for college, imagine what the full-time regulars can do. When people have the sorts of breaks and downtime to improve themselves, think of what they can do with that time to also improve their customer's experience in little and unique ways. It is easy to wonder what all we've lost in letting companies penny pinch labor so hard, focusing on productivity numbers over anything else, minimizing the number of employees and their wages to the barest minimums.

But also, as it easy as it seems to wonder about those sorts of things, it is still fascinating how many that lived through those changes don't see the squeeze that well. My father tells those stories just as often to complain about the experience in a modern day grocery store and how quality has slipped. It does take explicit reminders like "they paid you well enough you paid for college, you know what minimum wage is like today, yeah?" The long boiled frog sometimes doesn't remember the soup wasn't always so hot.

blackhaj7 4/2/2025|||
Agreed. It’s so sad to have to work at that age.

I know some people choose to but to have to is a pretty sad state of affairs and damning of how the country allows it’s citizens to prosper

nipponese 4/3/2025|||
A low stress, easy job like that could totally be done out of choice. A big concern of seniors in my life is fearing cognitive atrophy from lack of social connections.
decimalenough 4/3/2025|||
Retail is not "low stress". I guarantee you that senior bagger is getting chewed out every single day both by his customers and his management for being too slow hurry up already, packing the eggs at the bottom of the bag omg what are you doing you fucking idiot, etc.
ahmeneeroe-v2 4/3/2025|||
Probably not true at all.
const_cast 4/3/2025||
[dead]
dyauspitr 4/3/2025|||
Nonsense. Retail workers have a way of exaggerating how bad their jobs are. I worked retail in my teens and for years and maybe saw 2-3 bad customers in that entire time.
kevingadd 4/3/2025||
The retail experience now is not necessarily the same as it was when you were a kid though, is it?
sgarland 4/3/2025|||
[flagged]
NegativeLatency 4/3/2025|||
I'll generally tell the clerk that I'll bag, which speeds up the lines, and I get stuff pretty much where I want it. (My store doesn't generally have a dedicated bagger)
singpolyma3 4/3/2025|||
I'm not sure if there's someone who will bag your groceries in all of Canada. I've always done that myself
Buttons840 4/3/2025|||
I bring couple reusable bags, that are more like foldable boxes than a bag. It makes bagging trivial because you just set your stuff in a box. It's organizing groceries in small and fragile plastic bags that's the hard part.
vunderba 4/3/2025||
> I don´t understand why this even is something that has to be done by a worker. I bought the groceries. I know where I want my stuff in my bags.

... You are literally describing self checkout which is very popular in grocery chains like Kroger and Publix. (In the U.S.).

danaris 4/3/2025||
Unfortunately, around here, most of the self-checkout "lanes" are explicitly marked as "X items or less" express lanes. If you're doing a full shopping, they don't want you using them. (This seems particularly stupid at one of the stores, where they have about a dozen self-checkouts, half marked 14 items or less and half marked 20 items or less, and literally every time I'm there, at least half of them are unused. Fortunately they also have a lot of manned regular checkout lanes.)

Furthermore, because the expectation nowadays is that the cashier will bag the groceries, too, the checkout infrastructure is very much set up to support that and only that model: rather than having a short belt after the cashier to send the groceries to a bagging area, the cashier has a couple of bag slots right in front of them, and a tiny island behind them to put your bags on, along with any items that they need to hold onto to bag later (eg, chips, eggs—things they don't want to put under other things). So even if you wanted to bag for yourself, it would make it much less efficient and more awkward for the cashier.

owenversteeg 4/3/2025||
I agree with the author's point, which basically boils down to "pay peanuts, get monkeys."

But I think another large issue is a deep lack of respect at these jobs, in every way. They are impersonal, they are short-term, you are a cog in a machine, they don't know your name, the customers don't know your name, they don't care about you, you are replaceable, you don't care about the work, why would you?

pas 4/3/2025|
... that's the problem right? The big furniture factory is good at making (cheap) furniture, but they are very bad at managing local teams to deliver and assemble and ...

IKEA (at least in most of Europe) is good at this, because they spend a lot of attention and invest in their local presence (all of their big stores have pretty okay fast-food restaurant, as far as I understand)

... so of course it would make sense to let the factory do that and let some other company focus on assembly (and last-mile stuff generally).

... but there's no competition, no ratings to look up, no alternatives, they will send someone and that's it.

... and of course this spreads the negative cost all around, everyone gets a bit more of the annoyances, but keeps costs down (yay, I guess?)

and as a comment [1] in this thread mentioned this is a bad Nash equilibrium. (the post mentioned lemons already, and of course we know that due to information asymmetry bad goods crowd out good ones.[2])

there's no price information for "respect". it used to be enforced by big brands, hiring processes, unions, trade organizations, certifications, licensing requirements. but of course assembling a standardized bed is not hard, especially if someone did a few of the same. so of course none of the usual signals apply (no certification, no licensed assemblers registry maintained by some government organization, no assemblers union/guild, and so on.)

...

the possible solutions are to open up the data for these gig companies.

or fix labor laws.

or fix social security (unemployment compensation, negative income tax).

yeah, I know. good luck with any of that nowadays :/

[1] https://news.ycombinator.com/item?id=43563248

[2] https://en.wikipedia.org/wiki/The_Market_for_Lemons

telotortium 4/7/2025||
IKEA in the US has a good fast-food restaurant as well (although I'd call it more of a cafeteria). On the other hand, in the US, IKEA doesn't value making it easy to navigate the store or developing a competent assembly service. I think the issue is that companies will generally either see something as a core competency, or at least central to brand identity, and therefore put more effort into it, or they'll see it as non-core, in which case it will go to the cheapest option.
cadamsdotcom 4/3/2025||
Labor laws in the US are outdated, not being updated, and not being enforced.

Companies exist to make money. If the company's environment permits it to exploit people to make money? It'll do it just to not get outcompeted.

Delivery drivers' pay should be higher - the cost of delivery should drive some percent of people choose pickup. Bed assembly being impossible due to the wrong part being sent should cause recourse for the bed assembly company/staff.

Everyone involved is doing their best, but it's a bit dire lately.

nixpulvis 4/3/2025||
Customer service across the board is in free-fall. Just the other day I was met with a Chipotle worker who was visibly frustrated that I ordered a burrito instead of a bowl. A little thing, but holy shit.

I guess when wages don't add up to a viable life, resentment and carelessness spread like wildfire.

pylua 4/3/2025||
Yeah, this is prevalent everywhere. It’s pretty crazy. I’m glad I’m not the only one that has noticed this.
Larrikin 4/3/2025||
I would be interested in knowing what Chick-Fil-A does to prevent this. Pretty much every customer facing job that doesn't hope for charity at the end of the service is pretty bad in the US currently, but somehow they achieve the level of service of what I would get in Japan.

The only thing I've been able to surmise is that they probably pay the managers very well and mostly just hire smart high schoolers that may have been passed over or didn't know about internship opportunities, and pay slightly better rates than McDonald's. They still pull the same scummy things as McDonald's with pressuring employees for goals that only benefit the manager, but maybe its not so bad if you're getting paid more than your very young peers.

Chick-Fil-A would probably try to attribute some religious meaning to the Sunday off for their adult workers, but it seems like any company could just guarantee a day off on the weekend for their workers.

WorldMaker 4/3/2025||
Tribalism, presumably. Chik-Fil-A has intentionally made their brand about serving a specific tribe, being part of that specific tribe. That tribe has ideals and to work for that tribe is to live up to those ideals and if you don't live up to those ideals you are fired and probably not a "real" member of that tribe. It's tautological, but so is a lot of tribalism.

Given how much of that tribalism is also explicitly religiously coded, I find it's hard not to want to apply harsher words like "cult-like" to Chik-Fil-A, specifically, but "sect-like" is probably more accurate given how predominant both their business culture tribe and religious tribe are in American politics today even if "sect-like" doesn't have quite the same harsh connotations designed to help you question the systems of power in place.

Larrikin 4/3/2025||
Yea I don't think the 16 year old kids who know how to say thank you and smile are part of some religious cult.

Chick-fil-A corporate donates and supports some gross organizations, but none of what you said makes sense for the stores I've been to in various parts of the country

jongjong 4/2/2025|
The jobs are bad and people get blamed for it. We've been through a credit bubble where everything was borrowed out of debt, in the hope that it would deliver massive-scale automation in the future.

But reality is that everyone has been rushing out brittle solutions, creating a brittle, fragile architecture... And now people entering the job market have to spend so much time fixing the mess that they can't make progress. Worse, they take the blame for the slow progress and they have no say over foundations. We are asked to do impossible things given the current foundations and so every job becomes about politics; how to foist the impossible/infeasible tasks onto someone else so that they will take the blame. Because it's all political, the people who can actually create value and thus aren't good at politics get wiped out of the market; then all that remains in every company are political operators.

The value creators are forced either to become political or to keep hopping between companies... Who make good use of them... for a short time until they burn out and hop on to the next company. Nobody acknowledges the value they contribute during their brief tenures; in spite of the fact that they're the only ones adding value. Only the political operator can rise through the ranks; getting credit for managing the constant churn of burnt-out value creators.

Worse, as the political operators get into positions of power; who do they help? People who are like them; also political operators who don't know how to add value.

jongjong 4/3/2025||
Also, I should add that the job-hopping is likely a feature of our inflationary monetary system; as inflation is ongoing, people find that if they change jobs after 1 or 2 years, they can get some non-trivial salary increase... In reality, changing jobs every 2 years doesn't actually give you a real salary increase; it merely allows you to maintain your buying power in the face of inflation...

The elite class is basically using the monetary system to constantly squeeze value creators by forcing them to job-hop frequently as it demoralizes them, lowers their self-esteem and thus helps to keep their salary expectations down. The manager class also contributes to the demoralization aspect of value creators by imposing unnecessary constraints on value creators.

The reason we have population collapse in the west is because value creators are systematically demoralized. It's literally the enslavement of value creators by value extractors.

I think this is why coding is increasingly seen as a low-class skill nowadays... If you possess any productive skill, it signals that you're part of the lower 'value creator' class.

There is even a belief that if you have to create value for a living, then it means that you're just not smart enough to figure out how to make other people work for you... Completely ignoring the reality that it's all about social networking; literally all about your position in the social graph and distance to money printers.

csense 4/3/2025||
If only someone invented a monetary system where the supply of money was determined by an algorithm that didn't constantly pump new money into existence all the time.

Oh wait, they did. But for some reason, most people on HN say Bitcoin is for scammers and grifters, and has no fundamental value proposition...

jongjong 4/3/2025||
Bitcoin is a good store of value but unfortunately, Bitcoin doesn't scale beyond around 4 transactions per second and uses a massive amount of electricity. Also, a lot of cryptocurrencies basically turned into scams; sometimes with the backing and approval of governments.

That said, I think centralized providers acting as a layer above Bitcoin or any limited-supply crypto would still be orders of magnitude better than what we have now. Unfortunately, the boomers who benefited from the current fiat system think Bitcoin is just a fad to satisfy the fickle whims of spoiled millennials.

gsf_emergency_2 4/3/2025||
Surprisingly bonafide slogan:

  What you can't insure against* you do not share
https://en.wikipedia.org/wiki/Information_bottleneck_method

*Our Dear Thought Leader would prefer the substitution "profit from", but I'd wager that He's equally correct!

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