Top
Best
New

Posted by drvroom 1 day ago

Ask HN: Why there is no demand for my SaaS when competition is killing it?

I built a SaaS in the video space. We are doing everything that makes it a great product. For example, storage, encoding, processing, minor transformation, sharing. The only thing I see that we haven't done yet is full scale editing, auto posting to social.

I posted to all channels (except HN) yet I don't see much demand. We clearly see how businesses, small and large, could benefit from our SaaS saving their staff at least 10 hours for real. Our initial testing shows it works great.

Is there slump in SaaS selling or are we doing something wrong. I am pretty sure it is the later.

Why businesses, especially marketing/sales leaders or product managers, won't show interest in our SaaS. My competition research shows they are growing fast.

Yet, I can't get anyone to use it for free when we clearly add more value for 1:1 feature comparision.

Am I missing something? Has all marketing changed to paid campaigns on Google or Influencer marketing on X, TikTok? We don't have a big (or even medium size) budget.

How do I sell my SaaS to SMBs and large corporations when they don't even reply.

29 points | 30 commentspage 2
throwawayffffas 1 day ago|
Why not HN? And what's your product? Can we see it? The auto posting to social, might seem trivial, but I am guessing is a huge pain (selling point) for most people.

Also get out in the real world, go to meetups, or wherever you might meet potential clients and show them your app up close. They will probably be cordial and kindly dismissive, but you might get some real feedback. It's harder to ignore someone when they are standing in front of you.

bko 20 hours ago||
How are you trying to reach out?

Paid marketing doesn't work in my experience. Social media is cheap. I've had an app get thousands of views based on a reddit post, and not one person (literally 0) bothered to click outside of the page (i.e. were curious what app this is). Social media is a false sense of validation, even if you get a hit.

Direct sales is the only thing that I found that works consistently. Get in front of anyone in this organization.

My guess is you're trying to do too direct so you send a spammy email telling them how great your product is. Don't do that. Don't try to sell them anything. Don't even tell them you have a product. Just get them on a zoom call and ask them what they do now and why it sucks. People are much more receptive to take a call and tell you about what they do or their problems than they are to hear a sales pitch.

RogerL 17 hours ago|
My inbox is filled with never asked for sales pitches, most having no concept of what we do or what pain points we have. And I'm a principal IC, but still IC, so mostly wasted effort on their part. Every last email gets deleted unread after I report it as spam to our spam filters. I'm sure I've deleted at least one email that could have actually been something worth investigating, but who has the time for all that? And realistically, I know what my pain points are, we talk about them all the time and actively search for solutions, but budget, reluctance of decision makers, etc often gets in the way, or the solution is too expensive compared to the actual difficulties. Not that something revolutionary can't come along, but ya, its essentially all spam.

I also do the same with anyone that cold emails or calls me - 99% look to be a waste of time. When we still worked in an office you'd hear the telephones ring across the office one by one, as the robocaller worked through the extensions. Many ended up turning the ringer off, because otherwise it is an onslaught that is far more disruptive than whatever pain point they might actually be able to solve. So "Get in front" of someone sounds good, but I would guess it is hard.

bko 15 hours ago||
Yeah cold emails aren't great. LinkedIn works much better in my experience. Ive replied to some cold emails if it's genuine, not trying to sell my anything. Like if a new grad asking me for advice. I would say use that.

But almost all the cold emails I get are trying to sell me something like an award or a list of potential clients which is something I'm not interested in so i react the same

franze 1 day ago||
Did you get 1 paying customer yet?
bobosha 21 hours ago|
5 to 10 is reportedly the magic number
anovikov 20 hours ago||
The first startup i was a cofounder with, had over 100. Including high profile ones (the second one ever was Wells Fargo). Still never took off and slowly died over decade+
bobosha 54 minutes ago||
exceptions maketh the rule.
jpc0 19 hours ago||
Seems like you don’t believe in your own product, or it’s in an industry not friendly to HN since you haven’t posted it here and haven’t mentioned its name.

And if you don’t believe in it how on earth are you meant to sell it?

bravesoul2 21 hours ago||
Who is it for? Is your competition Loom or Capcut for instance?
nicbou 1 day ago||
No product market fit? No reason to stay from the established players? Bad landing page? Insufficient marketing?

This is a bit late to solve that problem. You ideally figure these things out before you build an entire product.

sakerbos 21 hours ago||
Try reaching out to our own network. You really only need a few paying customers to get the ball rolling. Word of mouth is probably going to be your best friend.
anovikov 1 day ago||
That's what i went through several times, until i stopped trying. Thing is, there's no point asking: those who made it, have no idea how they did, and those who didn't, are just as clueless as us two so their opinion doesn't matter. It just happened - there are those famous charts posted around where at one point some product starts to experience exponential growth by like, 50% per month over years and when a founder is asked 'what did you change at that point so it happened' the usual reply is - 'nothing really'.

It's random. See it as something like gambling. It's a healthy way to approach it. And ideally, do it with someone else's money.

arccy 22 hours ago||
is there enough content (yours, third party, user reports in "neutral" forums, etc) referencing your product, especially comparisons?

your users are most likely going to stick with: products they already know, or something that's already popular. To entice users away from the competition, they need to see a clear value proposition that addresses their pain points, and preferably not just in marketing copy.

More comments...