Posted by ingve 8 hours ago
Idea: Use person C's website
This was never a good idea for A and B but turned ot to be a great idea for C
C derives the benefit, C became a billionaire, but it is taking a very long time for A and C to realise they are not getting a good deal
Sadly in 2025 A and B believe there is no other way to communicate via the internet other than through C
C could disappear and the internet would live on, and A and B would indeed be able to communicate
A and B pay internet subscription fees, but generally do not pay subscription fees to C
The internet is worth something, people are willing to pay for it; C's value is questionable
If not for the internet, C would not be a billionaire
If not for the internet, A and B could not communicate via C
The case for the internet is stronger than the case for C
A lot of things suck right now. Social media definitely give us the ability to see that. Using your personal ideology to link correlations is not the same thing as finding causation.
There will be undoubtedly be some damaging aspects of social media, simply because it is large and complex. It would be highly unlikely that all those factors always aligned in the direction of good.
All too often a collection of cherry picked studies are presented in books targeting the worried public. It can build a public opinion that is at odds with the data. Some people write books just to express their ideas. Others like Jonathan Haidt seem to think that putting their efforts into convincing as many people as possible of their ideology is preferable to putting effort into demonstrating that their ideas are true. There is this growing notion that perception is reality, convince enough people and it is true.
I am prepared to accept aspects of social media are bad. Clearly identify why and how and perhaps we can make progress addressing each thing. Declaring it's all bad acts as a deterrent to removing faults. I become very sceptical when many disparate threads of the same thing seem to coincidentally turn out to be bad. That suggests either there is an underlying reason that has been left unstated and unproven or the information I have been presented with is selective.
We have evolved to parse information as if its prevalence is controlled by how much people talk about it, how acceptable opinions are to voice, how others react to them. Algorithmic social media intrinsically destroy that. They change how information spreads, but not how we parse its spread.
It's parasocial at best, and very possibly far worse at worst.
Chronological order: promotes spam, which will be mostly paid actors. Manual curation by "high-quality, trusted" curators: who are they, and how will they find content? Curation by friends and locals: this is probably an improvement over what we have now, but it's still dominated by friends and locals who are more outspoken and charismatic; moreover, it's hard to maintain, because curious people will try going outside their community, especially those who are outcasts.
EDIT: Also, studies have shown people focus more on negative (https://en.wikipedia.org/wiki/Negativity_bias) and sensational (https://en.wikipedia.org/wiki/Salience_(neuroscience)#Salien...) things (and thus post/upvote/view them more), so an algorithm that doesn't explicitly push negativity and sensationalism may appear to.
You start with almost nothing on a given platform but over time you build up a wide variety of sources that you can continue to monitor for quality and predictive power over time.
If users chose who to follow this is hardly a problem. Also classical forums dealt with spam just fine.
Unfortunately, classical forums may have dealt with spam better because there were less people online back then. Classical forums that exist today have mitigations and/or are overrun with spam.
Err... well, no, it was always a big problem, still is, and is made even more so by the technology of our day.
Because all new accounts need to be verified by an actual human, we can filter out 99% of spam before other users see it, and between a dozen mods for a community of 140k people we only need to spend ~15 minutes a week cleaning out spam.
When each person is receiving a personalised feed, there is a significant loss of common experience. You are not seeing what others are seeing and that creates a loss of a basis of communication.
I have considered the possibility that the solution might be to enable many areas of curation but in each domain the thing people see is the same for everyone. In essence, subreddits. The problem then becomes the nature of the curators, subreddits show that human curators are also not ideal. Is there an opportunity for public algorithm curation. You subscribe to the algorithm itself and see the same thing as everyone else who subscribes sees. The curation is neutral (but will be subject to gaming, the fight against bad actors will be perpetual in all areas).
I agree about the tendency for the prevalence of conversation to influence individuals, but I think it can be resisted. I don't think humans live their lives controlled by their base instincts, most learn to find a better way. It is part of why I do not like the idea of de-platforming. I found it quite instructional when Jon Stewart did an in-depth piece on trans issues. It made an extremely good argument, but it infuriated me to see a few days later so many people talking about how great it was because Jon agreed with them and he reaches so many people. They completely missed the point. The reason it was good is because it made a good case. This cynical "It's good if it reaches the conclusion we want and lots of people" is what is destroying us. Once you feel like it is not necessary to make your case, but just shout the loudest, you lose the ability to win over people who disagree because they don't like you shouting and you haven't made your case.
More and more people declaring it's net-negative is the first step towards changing anything. Academic "let's evaluate each individual point about it on its own merits" is not how this sort of thing finds political momentum.
(Or we could argue that "social media" in the Facebook-era sense is just one part of a larger entity, "the internet," that we're singling out.)
The appropriate place to find out what is and isn't true is research. Do research, write papers, discuss results, resolve contradictions in findings, reach consensus.
The media should not be deciding what is true, they should be reporting what they see. Importantly they should make clear that the existence of a thing is not the same thing as the prevalence of a thing.
>Academic "let's evaluate each individual point about it on its own merits" is not how this sort of thing finds political momentum.
I think much of my post was in effect saying that a good deal of the problem is the belief that building political momentum is more important than accuracy.
Few hot-button social issues are resolved via research, and I'm not sure they should be. On many divisive issues in social sciences, having a PhD doesn't shield you from working back from what you think the outcome ought to be, so political preferences become a pretty reliable predictor of published results. The consensus you get that way can be pretty shoddy too.
More importantly, a lot of it involves complex moral judgments that can't really be reduced to formulas. For example, let's say that on average, social media doesn't make teen suicides significantly more frequent. But are OK with any number of teens killing themselves because of Instagram? Many people might categorically reject this for reasons that can't be dissected in utilitarian terms. That's just humanity.
Largely I don't think the media has been dictating anything. They've just been reporting on the growing body of evidence showing that social media is harmful.
What you'd call "trial by media" is just spreading awareness and discussion of the evidence we have so far which seems like a very good thing. Social media moves faster than scientific consensus, and there's a long history of industry doing everything they can to slow that process down and muddy the waters. We've seen facebook doing exactly that already by burying child safety research.
A decade or more of "Do thing, say nothing" is not a sound strategy when the alternative is letting the public know about the existing research we have showing real harms and letting them decide for themselves what steps to take on an individual level and what concerns to bring to their representatives who could decide policy to mitigate those harms or even dedicate funding to further study them.
I accept that "net-negative" is a cultural shorthand, but I really wish we could go beyond it. I don't think people are suddenly looking at both sides of the equation and evaluating rationally that their social media interactions are net negative.
I think what's happening is a change in the novelty of social media. That is, the the net value is changing. Originally, social media was fun and novel, but once that novelty wears away it's flat and lifeless. It's sort of abstractly interesting to discuss tech with likeminded people on HN, but once we get past the novelty, I don't know any of you. Behind the screen-names is a sea of un-identifiable faces that I have to assume are like-minded to have any interesting discussions with, but which are most certainly not like me at all. Its endless discussions with people who don't care.
I think that's what you're seeing. A society caught up in the novelty, losing that naive enjoyment. Not a realization of met effects.
Traditional media is the absolute worst possible source for anything related to social media because of the extreme conflict of interest. Decentralised media is a fundamental threat to the business model of centralised media, so of course most of the coverage of social media in traditional media will be negative.
Which traditional media outlets follow those things nowadays? Genuine question, looking for information and news to consume.
The mainstream media have several sources, including the press releases that get sent to them, the newswires they get their main news from and social media.
In the UK the press, in particular, the BBC, were early adopters of Twitter. Most of the population would not have heard of it had it not been for the journalists at the BBC. The journalists thought it was the best thing since the invention of the printing press. Latterly Instagram has become an equally useful source to them and, since Twitter became X, there is less copying and pasting tweets.
The current U.S. President seems capable of dictatorship via social media, so following his messages on social media is what the press do. I doubt any journalist has been on whitehouse.gov for a long time, the regular web and regular sources have been demoted.
Net-negative is not quantifiable. But it is definitely qualifiable.
I don't think you have to think of things in terms of "hate it more than I like it" when you have actual examples on social media of children posting self-harm and suicide, hooliganism and outright crimes posted for viewership, blatant misinformation proliferation, and the unbelievable broad and deep affect powerful entities can have on public information/opinion through SM.
I think we can agree all of these are bad, and a net-negative, without needing any mathematic rigor.
>I don't think you have to think of things in terms of "hate it more than I like it" when you have actual examples on social media of children posting self-harm and suicide, hooliganism and outright crimes posted for viewership, blatant misinformation proliferation, and the unbelievable broad and deep affect powerful entities can have on public information/opinion through SM.
Sure, and then there's plenty of children not posting self-harm and suicide, hooliganism and outright crimes posted for viewership, and plenty of information and perfectly normal, non-harmful communication and interaction. "net-negative" implies there is far more harmful content than non-harmful, and that most people using social media are using it in a negative way, which seems more like a bias than anything proven. I can agree that there are harmful and negative aspects of social media without agreeing that the majority of social media content and usage is harmful and negative.
I'm old enough to have lived as an adult pre-SM, and from my perspective the overwhelming impact of social media has been more inflammatory, degrading, divisive, etc., etc., etc., than whatever positives you think you're getting.
A family friend's teenage daughter isn't allowed a cell phone, and thus has zero presence or view into SM spaces. Unlike nearly all her friends, she doesn't suffer from depression, anxiety, or any other common malady that is so prevalent today with the youth. Yes it's anecdotal, but it's also stark.
We got along just fine before SM, and we'd be just fine again without it.
Companies intentionally design social media to be as addictive as possible, which should be enough to declare them as bad. Should we also identify each chemical in a vape and address each one individually as well before banning them for children? I think such a ban for social media would probably be overkill, but it should not be controversial to ban phone use in school.
I will say this, and this is anecdotal, but other events this week have been an excellent case study in how fast misinformation (charitably) and lies (uncharitably) spread across social media, and how much social media does to amp up the anger and tone of people. When I open Twitter, or Facebook, or Instagram, or any of the smaller networks I see people baying for blood. Quite literally. But when I talk to my friends, or look at how people are acting in the street, I don't see that. I don't see the absolute frenzy that I see online.
If social media turns up the anger that much, I don't think it's worth the cost.
It doesn't. It's just that when people can publish whatever with impunity, they do just that.
Faced with the reality of what they're calling for they would largely stop immediately.
I believe the term for that is "keyboard warrior".
I don't think it follows that something making money must do so by being harmful. I do think strong regulation should exist to prevent businesses from introducing harmful behaviours to maximise profits, but to justify that opinion I have to believe that there is an ability to be profitable and ethical simultaneously.
>events this week have been an excellent case study in how fast misinformation (charitably) and lies (uncharitably) spread across social media
On the other hand The WSJ, Guardian, and other media outlets have published incorrect information on the same events. The primary method that people had to discover that this information was incorrect was social media. It's true that there was incorrect information and misinformation on social media, but it was also immediately challenged. That does create a source of conflict, but I don't think the solution is to accept falsehoods unchallenged.
If anything education is required to teach people to discuss opposing views without rising to anger or personal attacks.
My point isn't that it's automatically harmful, simply that there is a very strong incentive to protect the revenue. That makes it daunting to study these harms.
> On the other hand The WSJ, Guardian, and other media outlets have published incorrect information on the same events. The primary method that people had to discover that this information was incorrect was social media.
I agree with your point here too, and I don't think the solution is to completely stop or get rid of social media. But, the problem I see is there are tons of corners of social media where you can still see the original lies being repeated as if they are fact. In some spaces they get challenged, but in others they are echoed and repeated uncritically. That is what concerns me - long debunked rumors and lies that get repeated because they feel good.
> If anything education is required to teach people to discuss opposing views without rising to anger or personal attacks.
I think many people are actually capable of discussing opposing views without it becoming so inflammatory... in person. But algorithmic amplification online works against that and the strongest, loudest, quickest view tends to win in the attention landscape.
My concern is that social media is lowering people's ability to discuss things calmly, because instead of a discussion amongst acquaintances everything is an argument is against strangers. And that creates a dynamic where people who come to argue are not arguing against just you, but against every position they think you hold. We presort our opponents into categories based on perceived allegiance and then attack the entire image, instead of debating the actual person.
But I don't know if that can fixed behaviorally, because the challenge of social media is that the crowd is effectively infinite. The same arguments get repeated thousands of times, and there's not even a guarantee that the person you are arguing against is a real person and not just a paid employee, or a bot. That frustration builds into a froth because the debate never moves, it just repeats.
The problem is that having an incentive to hide harms is being used as evidence for the harm, whether it exists or not.
Surely the same argument could be applied that companies would be incentivised to make a product that was non-harmful over one that was harmful. Harming your users seems counterproductive at least to some extent. I don't think it is a given that a harmful approach is the most profitable.
No, the incentive to hide harm is being given as a reason that studies into harm would be suppressed, not as evidence of harm in and of itself. This is a direct response to your original remark that "Part of me thinks that if the case against social media was stronger, it would not be being litigated on substack."
Potential mechanisms and dynamics that cause harm are in the rest of my comment.
> Harming your users seems counterproductive at least to some extent.
Short term gains always take precedence. Cigarette companies knew about the harm of cigarettes and hid it for literally decades. [0] Fossil fuel companies have known about the danger of climate change for 100 years and hid it. [1]
If you dig through history there are hundreds of examples of companies knowingly harming their users, and continuing to do so until they were forced to stop or went out of business. Look at the Sacklers and the opioid epidemic [2], hell, look at Radithor. [3] It is profitable to harm your users, as long as you get their money before they die.
[0] https://academic.oup.com/ntr/article-abstract/14/1/79/104820... [1] https://news.harvard.edu/gazette/story/2021/09/oil-companies... [2] https://en.wikipedia.org/wiki/Sackler_family [3] https://en.wikipedia.org/wiki/Radithor
That seems like a fair argument. I don't think it means that it grants opinions the weight of truth. I think it would make it fair to identify and criticise suppression of research and advocate for a mechanism by which such research can be conducted. An approach that I would support in this area was a tax or levy on companies with large numbers of users that could be ear-marked for funding independent research regarding the welfare of their user base and on society as a whole.
>Short term gains always take precedence.
That seems a far worthier problem to address.
>If you dig through history there are hundreds of examples of companies knowingly harming their users
I don't deny that these things exist, I simply believe that it is not inevitable.
If we can't fix the underlying problem immediately, treating the symptoms seems reasonable in the meantime.
The situation you reference with regard to Israel/Gaza is only possible because TikTok is partially controlled by Chinese interests. But it also goes to show that TikTok could have easily been banned or censored by western governments. Just kick them off the App Stores and block the servers. For example, there is no support Net Neutrality in the USA that would defend them if the government wanted to quietly throttle their network speed.
Social media as it exists now is not decentralized in any meaningful capacity.
I do not believe humans are capable of responsibly wielding the power to anonymously connect with millions of people without the real weight of social consequence.
If anything, the ones where people have attached their names tend to be a bit more extreme. Maybe attaching your name to something makes it feel more important to signal what group you're in.
If someone I was friends with made racist remarks, they wouldn't be prosecuted for that. But I would stop being their friend. Similarly if I was the only one in my friend group against racism and advocate firefly against it, they would probably stop being my friends.
So you want your friend to be able to anonymously express their racism while being able to hide it from you? I can't imagine advocating for that as a desired goal rather than a negative side effect.
>Similarly if I was the only one in my friend group against racism and advocate firefly against it, they would probably stop being my friends.
If we are talking about a society level problem, I think it is a little silly to think a society as toxic as this hypothetical one could be saved by anonymous internet posting.
For the record, I'm not as against anonymous posting as the person who started this specific comment thread, I just think this line of argument is advocating for a band-aid over bigger issues.
Maybe a more convincing example is that if I advocate for making it easier to build housing because that will lower the cost of housing and many of my friends are homeowners, they might really not like me because lowering the cost of housing directly lowers their net worth.
Are these people evil for not wanting to lose their retirement savings (wrapped up in their home)?
Edit: also
> So you want your friend to be able to anonymously express their racism while being able to hide it from you?
While on the specific example of racism I'm pretty convinced of my moral correctness, I am not bold enough to declare that every bit of my worldview is the universally correct one. I am also not so bold to say that I will always be instantly convinced of my incorrectnes by a friend challenging my worldview (if they actually do have a better stance on some thing). My conclusion is that my friend should have some place to platform his better opinion without (having to fear) alienating me. And the only way to achieve this as far as I know is anonymous platforms.
How do we solve those bigger issues when we live in an emperor's new clothes society? Wait for children who haven't learnt the rules to point them out?
The rational tolerant society you imagine is so far fetched we don't even pretend it can exist even in fantasies.
Chilling the discourse would be a feature, not a bug. In fact what discourse in most places these days needs is a reduction in temperature.
This kind of defence of anonymity is grounded in the anthropologically questionable assumption that when you are anonymous you are "who you really are" and when you face consequences for what you say you don't. But the reality is, we're socialized beings and anonymity tends to turn people into mini-sociopaths. I have many times, in particular when I was younger said things online behind anonymity that were stupid, incorrect, more callous, more immoral than I would have ever face-to-face.
And that's not because that's what I really believed in any meaningful sense, it's because you often destroy any natural inhibition to behave like a well-adjusted human through anonymity and a screen. In fact even just the screen is enough when you look at what people post with their name attached, only to be fired the next day.
I'd argue if all it took was people saying some mean things anonymously to change your opinion, then your convictions weren't very strong to begin with.
I disagree with "just as readily" (i.e. most of the most heinous things are indeed bots or trolls).
Also, I imagine that without the huge amount of bots and anonymous trolls, the real-name-accounts would not post as they do now - both because their opinions are shaped by the bots AND because the bots give them the sense that many more people agree with them.
See examples like finding someone's employer on LinkedIn to "out" the employee's objectionable behavior, doxxing, or to the extreme, SWATing, etc.
I would replace "it doesn't help a bit" with "it doesn't solve the problem". My casual browsing experience is that X is much more intense / extreme than Facebook.
Of course, the bigger problem is the algorithm - if the extreme is always pushed to the top, then it doesn't matter if it's 1% or 0.001% - the a big enough pool, you only see extremes.
Disclosing names wouldn’t help. People actually knowing the person would help.
Or better yet, we need some kind some zero knowledge doodad which enforces scarcity of anonymous handles such that a given voice is provably a member of your same congressional district, or state, or zip code, or whatever, and is known to not be spinning up new identities all willy nilly like, but can't be identified more precisely than that.
The problem is the leaders of the large social media organizations do not care about the consequences of their platforms enough to change how they operate. They're fine with hosting extremist and offensive content, and allowing extremists to build large followings using their platforms. Heck, they even encourage it!
Anonymity is necessary sometimes in my opinion.
I’m not sure, given the moral dystopia we currently inhabit, what positive benefit would accrue from removing online anonymity?
> I am going to focus on the putative political impacts of social media
I closed the tab.
“Historical language records reveal a surge of cognitive distortions in recent decades” https://www.pnas.org/doi/10.1073/pnas.2102061118
We should be educating children at a young age about the benefits and risks of social media. We haven't adapted the way we educate society in light of massive tech changes.
This will likely be a topic that future humans look back on and wonder why we did this to ourselves.
Repeat the process long enough and with enough variation and tuning and anyone can be made to believe anything.
Social media or not, I would guess it’s largely because many retirees don’t have anything to do. They’re isolated. They want connection and purpose. While younger adults have jobs and obligations.
My retired dad lived alone. He could talk nonstop about that crazy thing Trump did, but I wasn’t following closely, and somewhat tuned my dad out to not get lost in a rabbit hole. My dad got this from cable news.
Isolation to me is the root cause at any age. People who only see the world through media (social or otherwise). It’s easy to become radicalized when you don’t have any attachments other than your political affiliations.