Posted by agwa 1 day ago
They do not want "slightly less money", they want as much money as possible
As far as I can see they are still living a bit off the "do no evil" of ages ago and latent animosity towards Microsoft, but they're creating an animosity that will take ages to erase unless they start putting some minimal amount of money into customer support today.
Blaspheme!
The Great Decoupling of Labor and Capital: https://www.mbi-deepdives.com/the-great-decoupling-of-labor-... explains this with numbers: Alphabet required 76k employees to get to their first $100 Billion. Their most recent incremental $100 Billion? Just 11,000! (assuming they add another 3k employees in 4Q’25)
Lesson: if you use a CC with GCP or cloud services, firewall it from everything else you do to be safe.
That might just be me though.
But it adds a human interaction and that costs money so… no! Suspend.
Sucks.
I don't like this. I too have looked like an attack on their models using things inside the customer-side of google, took special relationships to get over this, an ongoing threat to how we relate to them.
(it's not in GCP btw. different arc of the megaplex)
I'm not in favor of going to court, but if it does a lawyer doesn't have be very good to think of the above.
They’re too big and no one has the authority to clean it up. I’m honestly shocked we don’t see more account suspensions.
I’ve migrated my businesses to Microsoft’s cloud offerings and they’re also a clusterfuck, but at least I can get real support people on the phone pretty easily (for now…).
https://www.business-standard.com/world-news/google-cloud-ac...
If you're at the mercy of a single company that probably couldn't care less about the minuscule amount of revenue you represent, your operation has a problem and I have no respect for what you do.