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Posted by agwa 1 day ago

Google suspended my company's Google cloud account for the third time(www.agwa.name)
409 points | 191 commentspage 3
tzury 1 day ago|
It might be a case where illegal / scam / anything of that type were using the SSLMate service to issue and deploy those certificates, whereas some aspects of this process (DNS / HTTP / Mail) verification or similar were processed directly on the GCP.

I could not get from the OP what really happened and what was the claim / explanation from Google side.

agwa 1 day ago||
Google said "general terms of service violation" or unspecified "abusive activities". Google is only involved in the publication of DNS records, not the deployment of certificates. Note that they didn't require us to take any action after the suspension in 2024 to correct this alleged abuse; they just re-enabled access without any further explanation.
detaro 1 day ago||
If scammy GCP users use SSLMate, then GCP should probably ban the scammy users instead of SSLMate?
ctippett 1 day ago||
This is very similar to how DoIT manage their client projects. I needed to add one of their service accounts to my organization's IAM policy so they could have complete visibility over all resources for monitoring / cost reporting purposes. The only potential difference being that DoIT is a Google Cloud Premier Partnerâ„¢
sharts 1 day ago||
If this were actually a real problem then, perhaps, rather than just posting grievances on a blog, people should (en masse) just start hounding their employees directly since most of them will proudly announce their affiliation via LinkedIn and other social media.

This is the only way. Why would people who build these things give a crap if their quality of life is great save for a blog post?

They are your customer service. All of them. And your complaints will eventually meaningfully get addressed.

Workaccount2 1 day ago||
It's important to keep in mind that many (if not most) people ad-blocking google ads do so because of the fear of malware (usually from youtube).

So to Google, killing accounts of malicious actors is a primary concern, and obviously you can wield a lot of damage to people through google's services if unchecked. And even with checks, every bad actor wears the mask of innocence when appealing.

So this puts Google in a rather intractable position. Without numbers it's hard to say whether they are leaning to hard towards stopping fraud (many false positives), or too hard towards giving accounts freedom (high levels of malware served).

tjpnz 1 day ago||
If that were true reporting an ad that's clearly malicious would get it taken down. It doesn't.
immibis 1 day ago||
I think the best reason to block ads is that ads are ugly and annoying and there's no law that says you have to watch them. I think people assume you have to watch them, when they're actually completely optional.
yomismoaqui 1 day ago||
Sometimes I think what's the worst it could happen if Google decided to delete my main personal account that I use for everything: banking, utilities...

I guess it would a hassle to go to the bank but loosing some images or old emails wouldn't be so catastrophic TBH. Maybe being somewhat nihilistic/minimalist I think that it all will still be lost when I die, so why trying to grasp those things? In some sense it's kind of liberating not depending too much on these kind of things.

MisterTea 1 day ago|
Google offers takeout to download your data so you can keep a backup. I run it twice a year and keep a backup copy local and remote.
masfuerte 1 day ago||
I don't use Google cloud but the seven step OIDC configuration process is the kind of thing that can be scripted quite easily in Azure, e.g. using the az CLI tool. When a step creates a new object the command can return its ID so you can save it in a variable and use it in a subsequent step.

If Google has something similar this seems preferable to the alternatives.

pixel_popping 1 day ago||
Honestly, many companies are suicidal to put "everything" in the hand of AWS or Google, thousand of accounts are banned everyday, a simple accidental VPN/Tor connection can lead to losing everything (at least temporarily) and their rules aren't transparent so we can't really anticipate it.
btfo 14 hours ago||
You only got what you deserve for knowingly using proprietary software on cloud (just someone elses computer). You deserve no sympathy.
fencepost 1 day ago||
There's a reason Google has a reputation of "Don't use it for anything that you can't afford to have disappear with no notice or recourse."

You also can't expect it to get any better, both because Alphabet has never shown any interest in improving things and because you and the services you've been using them for aren't the new AI hotness. Even if you're absurdly profitable for them (and you're clearly not) you're not in an area that their internal people are competing to serve.

jordanb 1 day ago|
I can't help but think that the mass layoffs at Amazon will produce the same culture soon. And I wonder how much is downstream of Google "defeating" antitrust.

It's open season for customers, employees, suppliers and contributors.

causal 1 day ago||
Secret to Azure success: Just wait for the others to f it up.
gethly 1 day ago|
As certain youtuber says - go where you're treated best.

Google ain't it.

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