Posted by agwa 11/3/2025
I could not get from the OP what really happened and what was the claim / explanation from Google side.
So to Google, killing accounts of malicious actors is a primary concern, and obviously you can wield a lot of damage to people through google's services if unchecked. And even with checks, every bad actor wears the mask of innocence when appealing.
So this puts Google in a rather intractable position. Without numbers it's hard to say whether they are leaning to hard towards stopping fraud (many false positives), or too hard towards giving accounts freedom (high levels of malware served).
If you're at the mercy of a single company that probably couldn't care less about the minuscule amount of revenue you represent, your operation has a problem and I have no respect for what you do.
I guess it would a hassle to go to the bank but loosing some images or old emails wouldn't be so catastrophic TBH. Maybe being somewhat nihilistic/minimalist I think that it all will still be lost when I die, so why trying to grasp those things? In some sense it's kind of liberating not depending too much on these kind of things.
This is the only way. Why would people who build these things give a crap if their quality of life is great save for a blog post?
They are your customer service. All of them. And your complaints will eventually meaningfully get addressed.
I know Google sucks and it’s impossible to get anyone to fix anything, but one thing they don’t do is take arbitrary and capricious action. I don’t want to hear a long sob story. First I want to hear what you did wrong (I suspect you know what you did to get flagged) that caused suspension.
If Google has something similar this seems preferable to the alternatives.