I had a similar problem with SunLife marketing emails. I would unsubscribe from everything there was an option for, then a month later I would get another marketing email setting personal finance advisors. I spoke to support to be told how to unsubscribe, then that it "was an account information email not a marketing email so I cauld not unsubscribe".

Eventually after escalating I was put on a do not email list and haven't received emails since; though they do still send crap to my work email.

Proton should pay that guy for his rage post. First time I’ve heard about Lumo, will certainly try it out!

> Proton for Business newsletter

AFAIK you are legally allowed to spam businesses, but not individuals. A handy get-out clause for marketeers.

This is some fine wine.

I want to get x, y, and z marketing email but not w.

They sent me something consider w. Outrage!

This is good timing actually. I've been self-hosting SimpleLogin for a while but was considering the lifetime subscription to Proton to get it (it comes with ProtonPass but I selfhost VaultWarden).

Last week I logged into my Proton mail that I'd used last year for some government contact to get the dates, and they'd deleted the account for inactivity. Ok, I don't pay, they're entitled. But now I see this and I think maybe I'll save the $150 or whatever it is.

I've been using Fastmail for years now, and I'm completely satisfied. Custom domain + built-in masked email functionality works great.

Legit point and agreed with everything, however wait until an email address of yours reaches the database of lead generation websites and you will see that you will never be able to keep count of the violations. Newsletter lists add your email in automatically and people sell you stuff without the unsubscribe button in the email, so no way to block them... I understand your concern but dealing with far worse

Hey, Proton CTO here. There was a bug, and we fucked up. Support should have reported it up the chain and acknowledged this. Things happen, especially at scale, but we take comms consent seriously and will fix it.

When I migrated my email from Gmail, I took a careful look at Proton and Fastmail.

Proton's very questionable design and claims around encrypted emails and their service offerings made me concerned, which were the main reasons I went with Fastmail.

So far it has worked well, and I hope it stays that way.

Funny they mentioned the GitHub email. I got the same one and unsubscribed from every GitHub email immediately. I wonder if they track how fast people unsubscribe after opening particular emails.