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Posted by namanyayg 8 hours ago

AI is killing B2B SaaS(nmn.gl)
191 points | 320 commentspage 3
kuil009 3 hours ago|
This feels a lot like the old RPA hype cycle to me — more sales narrative than structural change.

Most companies are not going to replace stable SaaS with a pile of AI-generated internal tools. They don’t want the maintenance or the risk.

If there’s a real B2B game changer, it’s Microsoft.

The day Excel gets a serious, domain-aware AI that can actually model workflows, clean data, and automate logic properly, half of these “build vs buy” debates disappear. People will just solve problems where they already work.

Excel has always been the real business platform. AI will just double down on that, not kill SaaS.

takklob 3 hours ago|
> The day Excel gets a serious, domain-aware AI that can actually model workflows, clean data, and automate logic properly, half of these “build vs buy” debates disappear. People will just solve problems where they already work

Best they can do is more adware in windows. Sorry.

paxys 4 hours ago||
While the author is wildly overstating things, I do think AI is striking at the heart of the SaaS problem, which is the business model of "pay us $10-100+ per employee per month in perpetuity or we will hold all your data and your company's operations hostage". There is always going to be value in good software, but it is shitty vendors relying on the lock-in effect that are in danger. And good riddance.

The other issue is valuations - B2B SaaS stocks have never been rooted in reality, and the 100+ P/E ratios were always going to come down to earth at some point.

nozzlegear 4 hours ago||
> AI is killing B2B SaaS

Anecdata sample size of one, but this is not my experience at all. My business has only continued to grow over the past couple years, and I don't think I've had a single customer mention AI to me at all (over the phone or email).

exizt88 2 hours ago||
The reason for divergence is actually much simpler. NASDAQ 100 includes data center builders, Morgan Stanley software index doesn't. Stock market is going down across the board if you exclude data center construction.
AstroBen 5 hours ago||
Here is the list of evidence the author gives for why AI is the reason software company stocks are down:
esafak 5 hours ago||
I don't see that happening because companies need to concentrate on their differentiators. Is your enterprise vibe coding its own SaaS? Who's taking care of it?
conductr 5 hours ago||
> Is your enterprise vibe coding its own SaaS?

Yes, a lot.

> Who's taking care of it?

It's not hard.

We wouldn't do it for tools that are purpose made and have sane pricing in the market place. We do it for stuff that would traditionally go on a 'platform' like Salesforce or something that requires a lot of customization to begin with. It's so much easier to just roll your own than even just going through the procurement process of those kinds of tools much less the integration and change process (hiring consultants, etc). I'm not hands on with it, but I know our small group of AI are helping us eliminate $5m recurring annual spend this year and that's directly impacting the topic article. I won't be surprised if at some point we replace our more sticky ERP software or use this leverage to negotiate prices that are sane. Businesses have been gouged by enterprise software long enough.

esafak 5 hours ago||
Am I to understand your company wrote a CRM? What other applications did you replace? What company is this?
conductr 4 hours ago||
Yes to some extent. We wrote a CRM that works for what we needed. It's not a full blown SaaS product we could sell to any company as a tenant, as they would all want other features that aren't important to us. This is what happens during an implementation anyways, we only implement what we care about.

No names, but my company is service companies (mostly residential) - many logos with different verticals (think electric, hvac, etc). Having a SaaS CRM that served all our brands needs was always a challenge and made aggregating anything difficult (we basically were running multiple CRMs)

We were using dozens of SaaS tools per logo - and just going through them all and figuring out what features we need/want and rolling them into the larger system. We've also built handful of things for internal operations, finance, etc

falloutx 5 hours ago|||
Imagine working at a company who has it own Figma, Docker etc... Thats a recipe for disaster.
esafak 5 hours ago||
And you'd have to relearn everything every time you changed companies.
croes 5 hours ago||
AI
esafak 5 hours ago||
It's hard to tell when people are joking.
gwbas1c 3 hours ago||
Reminds me of the story of when the Surgeon General (in the US) reported that smoking causes cancer.

People stopped smoking immediately, and cigarette sales tanked. The cigarette companies laughed (with all the phlegm in their throats and lungs) and sales came back 1-2 weeks later.

I suspect in a few months or a year companies with vibe-coded replacements for SaS products will find they need to go back: But, just like how many less people smoke today than in the past, the writing is clearly on the wall. At some point someone will figure out how to replace SaS with AI; it's just going to take a lot longer than many think.

miklosz 3 hours ago|
And where are they now (cigarette companies)?
gradus_ad 4 hours ago||
One problem with centrally produced and distributed software is that a small subset of users demanding certain features results in feature bloat for everyone. Costs for all features are shared by all users.

Probably one way SaaS companies will adapt is to break up their offerings into more modular low cost components. While many customers will end up paying less, the addressable market will probably increase because of the new low cost options.

physicsguy 4 hours ago|
> Costs for all features are shared by all users.

To a degree but most enterprise focused software usually has differential pricing. Often that pricing isn't public so different companies get different quotes.

vegabook 3 hours ago||
With a new agentic-lashup tearing across the internet every week, pointing the way to "gradient descent" software development, any purchasing manager worth their salt is going to ask some serious questions about their enormous SaaS bill before committing to another expensive long term contract. It follows that valuations must decline. Even if only because risks to moats have increased, but also because it makes sense to negotiate hard on pricing when there's fear in your counterparty.
cyclo 1 hour ago|
Anyone can learn to cook, and the barrier to entry is low. There's no shortage of restaurants though.
pixl97 1 hour ago|
There's no shortage of restaurants that go out of business. Even big name brands have issues with location turnover.
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