Posted by jilles 10 hours ago
That’s a huge assumption unless you exclude several countries where people have a phone number but not really an email address (or even if they do, they may not know what an email address is) and exclude many very old (say, 70+) people who wouldn’t know what email is or what their email address is.
Moving on, I assumed the title meant the launch of a new consumer email service or platform. Reading the announcement, it’s not. That was disappointing to me.
That said, would be nice if CF offered an analog to gmail/m365 email, contacts and calendars as a service to go along side the application access. As it is, I'd probably use a subdomain for service based emails, separate from user emails if using this service.
How's that compare?
However, I still think AWS SES is the gold standard of deliverability because of their constant monitoring of your reputation (bounces etc). I always combine it with SendOps (https://sendops.dev/) for easy setup and deep analytics to avoid those issues.
Sending and receiving is in my mind the easy part. The hardest part is to make this work with actual AI agents. This is the same problem as with sub-agent communication because you need to implement all kinds of additional fictionality to ensure the agent is not just responding for no good reason, go into loops, etc.
My $0.02 from experience.