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Posted by homebrewer 16 hours ago

HERMES.md in commit messages causes requests to route to extra usage billing(github.com)
1133 points | 480 commentspage 6
poorman 13 hours ago|
They acknowledged the bug. Screenshot and chargeback
lorenzohess 13 hours ago||
Is Hermes the name of a new model? After Mythos?
nubinetwork 11 hours ago||
Hermes was a model on hf from like 2 years ago, no idea what it means in current context.
drekipus 13 hours ago||
It's actually rumoured to be part of HL3, which is why they had to block it because of their agreement with valve
bobjordan 16 hours ago||
I also had some unexplained extra usage which ended up using 236 dollars. I pretty much just shrugged it off since they had comped me 200 dollars of it and then just toggled extra usage off.
nullorempty 14 hours ago||
To be frank this kind of rep is what keeps me from getting a personal sub for Claude. I don't have an extra $200 to pay for someone else's bugs.

Anthropic will need to make sure that i am never charged beyond my subscription fees before I consider a sub.

phyzix5761 16 hours ago||
Do a chargeback?
donohoe 14 hours ago||
I am confused.

The person who created the PR is user "sasha-id".

The person saying no to the refund is also user "sasha-id".

What?

Where was it exactly thats someone from Anthropic said no to a refund request? I feel I am missing the obvious somehow.

naruhodo 11 hours ago||
Early in the issue thread, sasha-id posts the initial refund refusal by Anthropic (email, presumably) followed by a gif of Leonardo DiCaprio applauding in Wolf Of Wall Street.

He didn't quote the Anthropic response, leading to the impression that he was Anthropic staff, confusing you, me and "CollectionAgency" in the issue thread, among others, I assume.

nubinetwork 11 hours ago||
They were replying to the bot autoreply.
DeathArrow 14 hours ago||
He should use credit card chargeback.
captainarab 14 hours ago||
I purchased a 12-month subscription for my partner, and Anthropic never delivered the gift to their email, only sent me an invoice.

No response from customer service.. only their AI Agent Support.. Which has still not offered me a refund.

I may have to do a chargeback.

nullc 15 hours ago||
HERMES.md -- so beyond fraudulently billing their customer, this is also exposing plainly anti-competitive conduct against the Nous Research open source AI agent software which competes with claude code by intentionally selectively overbilling hermes users?
superfrank 13 hours ago|
I saw this bug mentioned on Reddit a few days ago when it first got reported and someone said it was also triggered by certain file names used in OpenClaw.

I don't think it's as sinister as you're implying. I think it's part of them disallowing 3rd party clients from using Claude Code subscription and someone making a bad assumption that certain files in a repo being a good signal that someone is attempting to bypass those rules.

It's still not a good look for Anthropic, but I don't take this as a secret attempt to sabotage a competitor. I take it as them trying to enforce rules that they had very publicly announced.

scotty79 16 hours ago|
Giving them access to your account or credit card is a bit wild. That's what prepaid cards are for. You charge it with exact amount of money you need to pay for what you want and leave it empty after you pay. You can later watch for bounced payment request to help evaluate their reputation. At this point Anthropic is about as reputable as shady porn site.
wswope 15 hours ago|
See also: privacy.com

(Virtual card provider that generates cards as a free-to-the-user service. They make their money from a cut of the standard transaction fees. Cards are locked to a single merchant and it’s easy to configure limits.)

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