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Posted by KatiMichel 19 hours ago

Southwest Headquarters Tour(katherinemichel.github.io)
After years of flying Southwest, I recently had the opportunity to tour the headquarters in Dallas. I particularly enjoyed seeing the full-motion 737 simulators, Network Operations Center, and TechOps maintenance hangar up close.
260 points | 80 commentspage 2
matthewhull 13 hours ago|
I don't know if if it's still there, but there used to be a really huge display of memorabilia and photos in their pilot training center along their first floor hallway that went on forever with photos spanning their history: from crewmembers dressed up in toga at company parties to NASA astronauts that became pilots, some of it really throwing back to their old school wild west culture.

Highly recommend reading Hard Landing by Thomas Petzinger for a little more background on SWA rough and tumble startup story with Herb K.

borski 16 hours ago||
I’ve toured the Lucid Motors factory a few times, and man, it’s incredible. Sometimes we forget that the things we use every single day take massive amounts of space, people, and technology to build.

We software people are spoiled with our keyboards and Red Bull :p

reactordev 17 hours ago||
Cool, I was on a contract last year for their cybersecurity division and implemented observability and AI for their cloud environments. They have a few different cafeterias at the HQ in the different buildings and the SWA store but I never got to see the sim and pilot training areas.
KatiMichel 15 hours ago|
That sounds awesome. They actually told us during the tour that many employees never see the areas we went to. It was pretty exclusive. As for different break areas, I loved that they had so much memorabilia around. I feel like I saw so many different scenes in there. I think I would have gotten lost in there if I hadn't had a tour guide!
reactordev 15 hours ago||
the worst was when I had to come to Dallas and go to HQ where we were at on the 4th floor of the main building, someone booked a meeting room in one of the other buildings and we had to walk across the walkway to it. I logged 3 mile walk to and back from just that meeting.

I'm envious of your full tour. You got a chance of a lifetime to see everything up close where most of us just get a glimpse if we are lucky.

pants2 13 hours ago||
TIL that pilots can't have a full beard because oxygen masks can't make a seal. Guess that's where the pilot moustache stereotype comes from.
gnabgib 13 hours ago|
Good mask fit came up a lot during Covid. Moustaches can interfere too (depending on size, and mask shape)
hexagonsun 18 hours ago||
oh hey kati! we met at pycon in portland years ago, awesome to see you on the HN frontpage!
KatiMichel 17 hours ago|
Oh awesome! If you see me again, let's catch up!
flerchin 19 hours ago||
SWA does some seriously complex stuff. Neat tour!
Stratoscope 10 hours ago||
When I was a very young kid in Eugene, Oregon, we always kept a supply of Chet's Tamales in the freezer. They always had one black olive hidden somewhere in the middle. It wasn't just a tamale, it was a treasure hunt!

In first grade, we took a field trip to Chet's factory. It was so interesting to see how they made tamales in quantity–and they sent us each home with a free tamale.

Another Oregon treat is Tillamook cheese. My family went on one of their tours. They still offer tours today, but you are in a glassed-in area on the second floor overlooking the line. Back then, we got to walk right up to the vats of cheese curd. They trusted us (and instructed us!) to not poke our fingers in.

Much more recently, a friend who works at La Terra Fina in Union City, California took me on a private tour of their manufacturing plant. You may have seen LTF's quiches and dips at stores like Safeway and Costco, and private label versions at other stores.

I think they were making the Artichoke-Jalapeño dip that day. What struck me was the contrast between the first part of the production line and the rest. They start with huge blocks of cream cheese, industrial size cans of artichokes and jalapeños, and dump them into a giant mixer by hand.

Once a batch is mixed and gets a taste test, the rest of the line is high speed and highly automated. Plastic tubs come through and get the dip squirted into them, the plastic seal and top goes on, and then a labeling machine attaches each label.

Pro tip: If you like their dips, try them warm. My friend had not actually done this, so I asked Claude for a recipe:

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One time a friend served some La Terra Fina dip warm at a party. I'd only had it cold before, and it was a revelation. I forgot to ask for his recipe, but I believe he warmed it in the oven for a while and then under the broiler for a bit to lightly brown the top. What would be a good temperature and time for the first step, assuming a typical shallow casserole pan?

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La Terra Fina dips warm up beautifully — the cream cheese base gets silky and the flavors meld in a way cold just can't match.

For a shallow casserole dish, I'd suggest:

Oven step: 325°F for about 20–25 minutes. Low and slow is the move here — you want it heated through without the dairy breaking or getting grainy. A shallow dish speeds things up compared to a deep one, so check at 20 minutes. You're looking for it to be bubbling gently around the edges.

Broiler step: 2–4 minutes on high, watching closely. The top should get lightly golden with a few darker spots — that slight caramelization on the cheese and any onion bits is where the magic happens. Don't walk away during this part.

A few notes:

• Pull it from the fridge 15–20 minutes before baking if you can, so it's not stone cold going in

• The spinach artichoke and artichoke jalapeño varieties both do particularly well warm

• Serving with something sturdy (crostini, pita chips, thick tortilla chips) beats thin crackers when it's hot and scoopable

The broiler browning is really what elevates it — that textural contrast between the creamy interior and the slightly crispy top is what probably made it feel like a revelation.

KatiMichel 10 hours ago|
These are gems. Bookmarking them to do someday if they still exist!
thegnrgnry 7 hours ago|
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