Posted by _____k 1 hour ago
I know it's sounds stupid, but what if
True visionaries think outside the box, but most tech executives are forcing their employees into black boxes, out of fear of not doing exactly what their competitors are doing.
We have lemmings for leaders, and that means that—much like the LLMs that are being shoehorned into everything—there isn’t room for original thinking. Everyone’s strategy looks exactly the same.
If one is a CxO who's looking out for one's job security, herd-like behavior is the safest option, due to the (near universal) structure of "performance"-based executive remuneration.
I'd be curious to hear from people well versed in group psychology/dynamics and/or just a lot of leadership/people experience: what leads people to this type of thinking once they get in a group setting? It just... seems endemic at this point.
Obviously nobody here is going to know what I do or don't know, but I'm just increasingly curious what I am not understanding about this type of thing. It seems so obvious, yet that makes me ever more suspect that I'm oversimplifying it, or just totally ignorant about the problem in general.
Roll it all together and saying "just use it dammit" has some obvious advantages:
1. It's clear.
2. It's simple.
3. It eliminates all excuses employees might come up with for not using it.
The people at the top of these companies aren't stupid. They might have miscalculated how many tokens people can actually use, but that's very hard to calculate because usage is opaque and tools/processes change on a nearly weekly basis. They will eventually build out processes, tools, social conventions and performance metrics that take into account efficiency of token usage. But this is hard! Most managers aren't really assessed on the precise productivity of their teams, for instance, because productivity is often poorly defined.
Lets talk my bonus, I will open the bidding at $1 per token.
"It is difficult to get a man to understand something, when his salary depends on his not understanding it." -Upton Sinclair
That VC funded gravy train is likely coming to an end. But fortunately there are also reasonably efficient models now so that the tokenmaxxers can still make the (much cheaper) tokens go brrrr.
Trying to operate as a rational, thinking person in a lot of environments right now feels impossible. Rational thought is being treated like AI skepticism.
No company with good engineering leadership should act like this is remotely a good idea.
but looking at the number of people who had taken leave, it suggests otherwise.
When will Uber (or your favourite company) be 'done'? They've been writing software for 16 years.
They match drivers to passengers. More software isn't going to increase the chance that I seek them out instead of taking a bus or train.
Will their software be finished in 20 years? 80?
They actually had 5,000 engineers in the tokenmaxxing blog post. Are the rest of Uber's engineers chasing down the long tail of other business aspects? Is that valuable?
Airports: different regulations, different rules for pickup/dropoff. Also scammers who pretend to be in a car, walk with their phones around pick-up ares in airport and do bait-and-switch (saw that in Istanbul SAW and in Dubai Al Maktoum)
I took a ride from SEATAC to my hotel in downtown Seattle and besides the ride itself, there were 5 other items on the bill, 4 of which are specific to the place I used Uber.
Then I had the return trip from my hotel to SEATAC, on this one I got EIGHT items on the bill, on top of the ride fare. Some specific to Seattle itself, some specific to the road that the Uber took (a tunnel fee - which is different based on the direction you take it in), etc.
So the real question is what is NOT different between two locations. Less than 15% of the bill.
I also took Uber in India, where you have to share a one-time password with the driver for example, which I've never seen in any other country.
In some other countries the Uber app exists but Uber drivers are actually taxis, so you're actually ordering a taxi via the app.
Essentially every single airport in the world is custom UI and custom walking path guides and pickup instructions, and rules for where pickups/dropoffs/etc can occur can change multiple times in a day, much to everyone's enjoyment. They're almost all private property, and are so valuable that whatever they want is what they get.
And food. Most/~all? major brands get custom integrations.
Hundreds (iirc) of identity verification providers, most or all custom, and constantly weighed against cost and accuracy because it ain't cheap and it ain't good but it is far better than none (both legally and ethically).
No idea how many payment sources the accept, but it's definitely a lot more than anyone thinks.
And remember that this is all international. So scale is huge and law changes are constant and frequently conflicting. Darn near every useful feature is illegal somewhere, at some time, for both good and bad reasons.
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This is not at all to say I think Uber is efficient, clearly it is not. Not by an enormous margin. But there is a legitimate need for truly absurd complexity, because the world is not consistent. You see similar things happen anywhere [thing] tightly interacts with humans.
TL;DR: Managing a taxi service (that's what Uber is in my mind, not whatever "ride share" means) that spans cities and states, never mind countries, is extremely complicated. To their credit, Uber manages to make it look simple to the end user, prompting such comments as "meh it's just a few screens how hard could it be", which is triumph of product engineering as far as I am concerned.
Related: this blog from Uber talks about the problem of serving market-specific configuration data at scale: https://www.uber.com/us/en/blog/how-we-unified-configuration...
Each country has their own laws around what uber is and isn’t allowed to do. This needs to be formalized in code. For example you actually call a taxi, though the uber app, and the amount you pay is per mile, not a fixed fare decided ahead of time. To add to this complexity, some cities will have their own laws. What happens if you take an uber from town a to b, where each one has different laws ? A lawyer probably has an answer but the app needs to adhere to that. On top of that laws change all the time.
Optimization, well you can always optimize something. speed, costs, paths etc. In a way this never ends.
I think the part we interact with as consumers is a tiny sliver of the complexity those services have to build and operate.
I think this is partly a problem with companies that have had heavy investment. Uber’s value isn’t based on what they are doing, it is based on the idea that they are going to render ideas like owning your own car or taking public transit obsolete (I mean that’s an exaggeration but less of one than it ought to be).
This always happens when the metric becomes the goal, companies should nurture and foster an environment where AI is used in the most efficient way possible, first asking "do we really need an agent for this" and if so, what kind of agent is needed, what model, reasoning level, etc.
They should also promote projects that aim at saving tokens, increasing cache hits, codifying the information in ways such they use as less context as possible (graphs of knowledge are pretty good for this!)
It's like trying to win a race by setting a gas station on fire.
> They should also promote projects that aim at saving tokens, increasing cache hits, codifying the information in ways such they use as less context as possible (graphs of knowledge are pretty good for this!)
My understanding is that most big "tokenmaxxing" companies do have teams who are working on this in the background.
These corporations are insane though. They're essentially ordering their employees to set money on fire or be fired themselves. Mind boggling.
I do think AI has value and is useful but the idea of token maxing is ridiculous.
Still very valuable. They just need to have strategies that match what the tools are capable of - not strategies that involve "rub the magic lamp and increase profits 80%".
If the market is rewarding companies going after the "rub the lamp" strategy, they're going to say they're doing that to juice stock prices.
Maybe the market is finally realizing blindly spending billions on LLMs with almost no strategy is not a good strategy.
Who knows.
I do not believe that engineers who are tokenmaxxing are truely productive and I have not seen any evidence whatsoever (perhaps the opposite).
I've personally found that with the right flow and codebase knowledge, that's achievable with sustainable levels of effort.
Wrote about this and the impact of to jobs here: https://x.com/deepwhitman/status/2058324179506831372