Posted by _____k 2 hours ago
I can see how Uber could burn unbelievable amounts of tokens if they start running internal features that run a bunch of prompts against every completed ride, or every customer profile, for example.
Or maybe this is about employee usage, but they introduced some stupid "you get evaluated on how many tokens you used" thing a couple of months ago when that was trendy and are just beginning to notice how much that cost?
The number of product teams who have shipped expensive-to-operate AI features is wayyyy up there, and for many of the scenarios I've seen, customers simply don't care or are unwilling to pay significant premium for access to it.
At the same time I'm starting to see some direction from people in leadership that I should "use the right model for the job" and things along those lines, which is a very, very different line from what I was hearing 12 months ago.
My continued prediction is that we are going to see a tweak on the SaaS model where the sweet spot moves to metered usage pricing of really fine-grained API-based access for apps which traditionally have been operated solely via the UI. Long term the trend is going to be "we'll house the data, enrich it, maintain it, provide fine-grained API access over it tailored to model usage, and you bring the model" with some services opting to give you the model interaction layer/harness. IOW I don't think SaaS is dead. Far from it. However, I do think that a lot of people are going to be looking to interact with SaaS apps via their own models with APIs that support those use cases better than a lot of those APIs do today.
Pretty sure I know what you're saying, but the visual on this one doesn't match the point you're making.
He's saying that like it's some grand epiphany and not the most self-evident, obvious thing I've heard this month. Some of the literal dumbest people on earth are in charge of these major companies.
not only this month, but it is the basic statement of the single most well known 50 year old book in software project management lol. At this point we need to wipe the slate clean and start over, the industry is run by illiterates.
Imagine if engineers were ranked based on their AWS spend. People allocate VMs and fill databases with terabytes of random bits, to get to the top of the AWS leaderboard. If you don't do this, you're ranked at the bottom, and good luck at the next review cycle. Who could have expected that this is not the road to success?
Anyone who can find the actually valuable portions of the space early has a potentially huge competitive advantage. Even if the result of the experiment is the negative that AI is actually mostly not that useful, that is still extremely useful information in a time of great uncertainty regarding outcomes.
The bottom line is that this approach may be expensive, but if you have the money to burn, it's far from the worst strategy if you are trying to position yourself correctly for the future.
OTOH maybe we’re in for a future of patenting prompts.
The incentive structure of this type of decision is 'absolutely under no circumstances existentially mess up'. Ostensibly with respect to the organisation, but in actual reality much more so with respect to the individual(s) involved in the decision.
If everyone else is doing something that kind of obviously makes no sense, and you decide to break from the crowd by instead doing what does make sense, then there's a pretty solid chance of gaining a temporary edge while reality resolves the truth. But those gains probably won't matter all that much for the organisation, or indeed your position within it. It's a solid chance of an unimportant gain.
However on the other hand, there's a tail risk that something very unexpected happens and the thing everyone's doing that makes no sense actually turns out to make sense - sometimes even for entirely unpredictable incidental reasons - and then, well, you're in trouble. Not necessarily 'you' the organisation.. they'll likely be able to catch up and it won't matter that much. But for 'you' personally, the decision maker, it's very much not good.
As a bonus, in the much more likely scenario that the thing that makes no sense turns out to indeed make no sense, you're in the same boat as everyone else, there's no relative loss, and most importantly you don't stick out as someone who did something as risky as to go against the prevailing, albeit pretty clearly nonsensical, sentiment.
So basically, game theory tells you pretty quickly to just go with the thing that makes no sense if you're optimising for some (weighted) cross of what's best for the organisation and yourself as the decision maker.
We aren’t there yet, so far it is just a COO questioning the investment
But it's not. Some FAANGs are doing amazing things with unlimited tokens. Other companies have no clue what to do with tokens, they've just told their engineers to max them.
It really depends on how you're using the tokens. If you're just using them for Codex and Claude Code - yeah, tokenmaxxing is incredibly dumb.
Unlimited tokens is different from “use AI a lot or we will fire you, and we are counting token consumption as usage”. Obviously the latter is stupid and yet it was done in many places.
Surely the anonymous employee feedback polls are totally anonymous too. BigCorp loves you, is family, and would never harm you.
Giving someone unlimited access to a resources is not the same as directing or incentivizing them to use it for the sake of using it which is what the parent comment criticized.
As for the other FAANGs, Meta and Google have (not good but still) frontier models of their own, so they are very different from a company paying API costs per token.
Would love to know what things!
AI is an accelerator that engineers should know and have access to, but it's not something that should have mandated usage and quotas around. It's also absolutely dangerous for young engineers and the like - it fundamentally denies you of the "learning" aspect. I'm now seeing in interviews young graduates being given AI tasks to complete and they come back with a correct solution and no concept of how it is working.
You learn and reinforce learning by DOING and reading in depth. High level summaries don't teach anything and are the kinds of things only VPs care about. So, unless the intention in the future is for everyone to be a VP using AI to do the work, we need some middle ground here and some real thought around implementation of these tools or there's going to be a generational canyon gap of knowledge between being able to "say" and being able to "do".