Posted by ayi 21 hours ago
Ask HN: Anthropic banned me from using Claude Code and I don't know what to do
Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer.
I'm not using it for anything unusal. "Summarize that markdown file", "how can i refactor payment module" kind of questions mostly. I couldn't even move to real coding because 1 hour was only enough for investigation.
My last chance is HN to get some visibility on my case. My Boris sees it or some other Anthropic employee.
Do you guys have any tips on getting my account back?
For what it's worth I can just pay for tokens through other providers proxying their API. Still sucks because you end up paying much more.
Computers and LLMs are great at automation of low-level human cognitive tasks like memory, decisions and loops, etc. but struggle enormously with high cognitive tasks like reasoning, deep logic, nuance, etc. Not that it can't be done (Claude platform is proof that it can) - but the cost and scaling advantage in this realm belongs to the human brain, not the LLM.
Being banned on those platforms is a real setback for many users. One might argue that openai etc. are valid alternatives, but when they dropped fable (and perhaps reinstate?), not being able to use it simply means others can do more/better.
Hahahaha, this reads like pure unadulterated marketing. I sincerely hope you're getting paid for these things at least, it would be sad for you to be this way without even getting anything in return.
It's more like there were only two notable powertool brands and several small ones, and someone got banned for life from the arguably the leading one.
why comment then?
Earlier this week, your account was disabled by an automated system for being in violation of our Terms of Service or Acceptable Use Policy. Upon further investigation, we believe this was an error and your account has been reinstated. We apologize for the inconvenience and thank you for your patience.
That gives me a "there's probably more to this story" feeling. Though I understand that there are people without multiple credit cards, getting a second credit card and/or debit card is not difficult under ordinary circumstances.
Most probably because my vpn was on I got banned
This reinforces my "there's probably more to this story."
https://issendai.com/psychology/estrangement/missing-missing...
Googles customer relations were “AI” before LLMs.
Been thinking of switching to a multi model harness anyway.