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Posted by ayi 22 hours ago

Ask HN: Anthropic banned me from using Claude Code and I don't know what to do

After using Claude Code at work for months I wanted to use it on my own projects too. Most probably because my vpn was on I got banned after 1 hour of usage. I got my 120$ back. 1 month later I signed up with vpn off. But this time probably because I used the same credit cart (and that's the only card I can use) they banned me again.

Even after I contacted support I got a generic "we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy" answer.

I'm not using it for anything unusal. "Summarize that markdown file", "how can i refactor payment module" kind of questions mostly. I couldn't even move to real coding because 1 hour was only enough for investigation.

My last chance is HN to get some visibility on my case. My Boris sees it or some other Anthropic employee.

Do you guys have any tips on getting my account back?

71 points | 83 commentspage 3
tim-tday 11 hours ago|
1) Try a competitor 2) next time have a fallback 3) Stay close enough to the code that you aren’t helpless when the tools go away

On the one hand humans are sort of useless without tools. On the other hand if we go limp and abdicate our ownership of our workflows we might as well be dead.

I have my primary rig, a secondary and I’m installing a local model on an old gaming rig with a GPU in it.

cindyllm 9 hours ago|
[dead]
Leonard_of_Q 19 hours ago||
I foresee an old favourite making a comeback:

Learn to code

This is only partly tongue-cheek. If you're using it all the time your coding skills will have declined markedly so it might be good practice to DIY when the is no time pressure or production quota.

OsrsNeedsf2P 22 hours ago||
Had my account banned 6 months ago. Created a new account and have continued with no issues since
0xbadc0de5 19 hours ago||
Use the appeal form. When I got banned, it took a few months but I did get my account back.

In the meantime, I switched to OpenAI. Their latest models and codex are just as good if not better in my experience.

28304283409234 18 hours ago||
Really - this is the state of the art nowadays? "I can't get to my AI for a summary of foo, please send chocolate?"

Dust yourself off and open a book.

kordlessagain 14 hours ago||
Well, it's down hard so we're all in the same boat for now.
sdevonoes 22 hours ago||
Lucky you.
uberex 21 hours ago||
Opencode, w. openrouter?

Kiro.dev, w. cerebras?

Aider, w. groq (with a Q)?

pixel_popping 11 hours ago||
For essential tools, never use your primary payment methods, always generate virtual cards, ask someone else to pass KYC for you if you are subjected to it (i.e your parents, wife or alternative networks if you know how). Never ever use your own IP for any service, sign-up straight from a shared VPN (for security & privacy reasons), the more people do this, the more they are "screwed".
nurettin 21 hours ago|
I've been using both codex and claude for the past month and if anthropic acted up like that I'd switch fully to codex in a heartbeat.
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